
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Ethiopia
Engineering Excellence & Technical Support
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) High-standard technical execution following OEM protocols and local regulatory frameworks.
Rapid Response for Critical Equipment
We understand that in Ethiopian hospitals, operational beds, wheelchairs, and trolleys are vital for patient care. Our swift repair services minimize downtime, ensuring essential medical equipment is back in service quickly to support your patients and staff.
Expert Technicians & Quality Parts
Our team in Ethiopia comprises skilled technicians with specialized knowledge in hospital furniture repair. We use high-quality, durable replacement parts sourced locally and internationally, guaranteeing long-lasting repairs and maintaining the safety and functionality of your hospital assets.
Nationwide On-Site Repair & Maintenance
Serving hospitals across Ethiopia, we offer convenient on-site repair and preventative maintenance for all your hospital beds, wheelchairs, and trolleys. Our mobile units are equipped to handle most repairs at your facility, reducing logistical challenges and costs.
What Is Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Ethiopia?
Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Ethiopia refers to specialized maintenance and restoration operations undertaken to ensure the functional integrity, safety, and longevity of essential medical equipment within healthcare facilities across Ethiopia. This service is crucial for maintaining a high standard of patient care, operational efficiency, and cost-effectiveness within the Ethiopian healthcare system.
| Service Target | Typical Issues Addressed | Impact of Service |
|---|---|---|
| Hospital Beds (Manual & Electric) | Malfunctioning adjustment mechanisms, broken side rails, damaged frames, worn mattresses, electrical faults. | Ensures patient comfort, safety during repositioning, and prevents bed sores. Reduces need for costly replacements. |
| Wheelchairs (Manual & Electric) | Worn or seized wheels/brakes, torn upholstery, bent frames, motor issues (electric). | Restores mobility for patients, improves maneuverability for caregivers, and ensures safe patient transport. Minimizes downtime. |
| Trolleys (Utility, Medical, Anesthesia) | Damaged casters, bent shelves, broken handles, loose fittings, worn drawer slides. | Facilitates efficient transport of medical supplies, medications, and patients. Maintains organized workflow and prevents accidents. |
| Healthcare Facilities (Hospitals, Clinics, Health Centers) | All types of medical furniture requiring maintenance or repair. | Optimizes resource utilization, extends the service life of capital assets, and upholds the quality of healthcare delivery. |
| Medical Equipment Suppliers & Distributors | New and refurbished equipment requiring pre-delivery checks or minor repairs. | Ensures product quality and customer satisfaction. Supports the supply chain for essential medical equipment. |
Key Components and Aspects of Hospital Furniture Repair Service:
- Diagnostic Assessment: Thorough inspection and evaluation of damaged or malfunctioning hospital furniture to identify the nature and extent of the issues. This includes mechanical, structural, and aesthetic defects.
- Component Replacement: Sourcing and fitting of genuine or equivalent spare parts for beds (e.g., actuators, mattresses, side rails), wheelchairs (e.g., wheels, brakes, upholstery), and trolleys (e.g., casters, handles, trays).
- Structural Repair: Reinforcing or rebuilding compromised frames, welds, and supports to restore load-bearing capacity and stability.
- Upholstery and Padding Restoration: Repairing or replacing torn, worn, or soiled upholstery on beds and wheelchairs using medical-grade, easily cleanable materials.
- Mechanical and Electrical System Servicing: Addressing issues with adjustable bed mechanisms, braking systems on wheelchairs and trolleys, and any integrated electrical components.
- Surface Treatment and Refinishing: Sanding, priming, and repainting or powder coating metal components to prevent corrosion and improve hygiene.
- Safety Compliance Checks: Ensuring all repaired equipment meets established safety standards and regulations for use in a healthcare environment.
- Preventative Maintenance Programs: Offering scheduled inspections and minor repairs to preempt major failures and extend equipment lifespan.
- On-site vs. Off-site Repair: Differentiating between repairs that can be conducted at the healthcare facility and those requiring transport to a specialized workshop.
Who Needs Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) In Ethiopia?
Hospital furniture, such as beds, wheelchairs, and trolleys, are essential for patient care and operational efficiency in any healthcare facility. In Ethiopia, where healthcare infrastructure is continuously developing, reliable repair services for this equipment are crucial. These services ensure that vital medical equipment remains functional, safe, and hygienic, minimizing downtime and preventing potential risks to patients and staff. Regular maintenance and prompt repairs can also extend the lifespan of these costly assets, offering a more cost-effective solution than frequent replacements. This addresses the growing demand for accessible and well-maintained healthcare services across the nation.
| Target Customer/Department | Specific Needs Addressed by Repair Services | Examples of Furniture Requiring Repair |
|---|---|---|
| Public Hospitals (e.g., Black Lion Hospital, St. Paul's Hospital Millennium Medical College) | Maintaining a large volume of essential equipment for a broad patient base. Ensuring continuity of care and adherence to hygiene standards. | Hospital beds (manual and electric), wheelchairs (standard and specialized), patient trolleys, IV stands, bedside cabinets. |
| Private Hospitals & Diagnostic Centers (e.g., Bishoftu General Hospital, Haile Gebre Selassie Hospital) | Upholding a high standard of patient comfort and service delivery. Minimizing disruptions to operations and maintaining a professional image. | Adjustable hospital beds, bariatric wheelchairs, specialized transfer trolleys, examination couches. |
| Clinics and Health Centers (e.g., local health posts, urban health extension program centers) | Ensuring basic mobility and patient support equipment is functional for primary healthcare services. Cost-effective solutions for limited budgets. | Basic hospital beds, simple wheelchairs, utility trolleys, stretchers. |
| Specialty Hospitals (e.g., National Tuberculosis and Leprosy Referral Hospital, Menelik II Referral Hospital for mental health) | Providing specialized equipment for specific patient needs and treatments. Ensuring specialized furniture is safe and calibrated. | Reclining hospital beds, heavy-duty wheelchairs, transport trolleys for specific medical equipment, specialized patient lifting aids. |
| Rehabilitation Centers (e.g., Ethiopian Artificial Limb & Rehabilitation Center) | Repairing and maintaining equipment crucial for patient recovery and therapy. Ensuring safety during therapeutic exercises. | Therapy beds, specialized wheelchairs for mobility training, exercise trolleys, adaptive equipment stands. |
| Medical Training Institutions (with practical training facilities) | Ensuring functional equipment for hands-on training of medical professionals. Providing realistic learning environments. | Standard hospital beds for simulation, wheelchairs for practice, trolleys for moving simulated patient equipment. |
| NGO-run Healthcare Facilities (e.g., Médecins Sans Frontières, World Vision healthcare projects) | Supporting healthcare delivery in underserved areas. Maintaining equipment often in remote locations, requiring durable and reliable repair services. | Durable hospital beds, rugged wheelchairs, general-purpose trolleys, mobile clinic equipment stands. |
| Hospital Administration & Procurement Departments (across all facility types) | Managing asset lifecycle, optimizing repair budgets, and ensuring compliance with safety regulations. Making informed decisions on repair vs. replacement. | All types of hospital furniture, focusing on cost-benefit analysis of repairs. |
| Nursing & Ward Management (across all facility types) | Directly utilizing and experiencing the impact of malfunctioning furniture on patient care and staff workflow. Ensuring patient comfort and safety. | Wheelchairs for patient transport, beds for patient rest and recovery, trolleys for delivering supplies and medications. |
| Biomedical Engineering Departments (where applicable) | Responsible for the maintenance and repair of all medical equipment, including furniture. Collaborating with external repair services for specialized issues or large-scale needs. | Complex adjustable beds, specialized medical trolleys, integrated furniture systems. |
Who Needs Hospital Furniture Repair Service (Beds/Wheelchairs/Trolleys) in Ethiopia?
- Public Hospitals
- Private Hospitals
- Clinics and Health Centers
- Specialty Hospitals (e.g., maternity, orthopedic, rehabilitation)
- Rehabilitation Centers
- Medical Training Institutions with affiliated hospitals/clinics
- Non-Governmental Organizations (NGOs) operating healthcare facilities
- Government health ministries and regional health bureaus (for managing public facilities)
Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Process In Ethiopia
This document outlines the standard workflow for hospital furniture repair services in Ethiopia, specifically focusing on beds, wheelchairs, and trolleys. The process begins with an initial inquiry and progresses through assessment, quotation, approval, repair, quality control, and finally, delivery and payment.
| Stage | Description | Key Activities | Responsible Party | Documents/Outputs |
|---|---|---|---|---|
| Inquiry & Initial Contact | The process begins when a hospital or healthcare facility identifies a need for repair of their furniture. | Client contacts the service provider (phone, email, in-person). Initial discussion of the problem, type of furniture, and urgency. | Hospital Facility Management/Procurement, Service Provider Sales/Customer Service | Inquiry Form/Email, Initial Service Request Log |
| Site Visit & Assessment | A qualified technician visits the hospital to physically inspect the damaged furniture and assess the scope of work. | On-site inspection of beds, wheelchairs, and trolleys. Identification of specific damage (mechanical, structural, cosmetic). Documentation of repair needs and potential parts required. | Service Provider Technician/Assessor | Assessment Report, Detailed Condition Report, Photographs of Damage |
| Quotation & Proposal Generation | Based on the assessment, a detailed quotation outlining costs, timeline, and proposed solutions is generated. | Labor cost estimation. Parts cost estimation. Total repair cost calculation. Estimated repair timeline. Terms and conditions. | Service Provider Estimator/Workshop Manager | Repair Quotation/Proposal, Itemized Bill of Materials (if applicable) |
| Client Approval & Order Confirmation | The hospital reviews the quotation and grants approval for the repair work to commence. | Review of quotation by hospital procurement/management. Negotiation (if necessary). Issuance of Purchase Order (PO) or official approval. | Hospital Procurement/Management, Service Provider Sales/Administration | Purchase Order (PO), Signed Quotation, Service Agreement |
| Parts Procurement & Preparation | Necessary replacement parts are sourced and prepared for the repair. | Ordering of genuine or compatible spare parts. Inventory check for readily available parts. Preparation of tools and equipment. | Service Provider Procurement Department/Workshop | Parts Order Forms, Inventory Records |
| Repair Execution | The actual repair work is carried out by skilled technicians. | Disassembly of furniture (if required). Repair or replacement of damaged components. Welding, straightening, lubrication, etc. Cleaning and basic reassembly. | Service Provider Technicians | Work Order, Repair Log |
| Quality Control & Testing | Repaired furniture undergoes rigorous testing to ensure functionality and safety. | Functional testing of all moving parts (wheels, locks, height adjustment). Structural integrity checks. Safety compliance checks. | Service Provider Quality Control Inspector/Lead Technician | Quality Control Checklist, Test Report |
| Delivery & Installation | The repaired furniture is returned to the hospital and reinstalled. | Safe transportation of furniture to the hospital. Placement in designated areas. Reassembly (if disassembled for transport). | Service Provider Logistics/Technicians | Delivery Note |
| Final Inspection & Handover | Hospital representatives conduct a final inspection and formally accept the repaired furniture. | Client inspection of repaired items. Confirmation that all repairs meet agreed-upon standards. Sign-off on work completion. | Hospital Facility Management/User Department, Service Provider Representative | Handover Certificate, Signed Delivery Note, Completion Report |
| Invoicing & Payment | The service provider issues an invoice, and the hospital processes the payment. | Generation of final invoice based on approved quotation and work done. Submission of invoice to hospital accounts department. Payment processing by the hospital. | Service Provider Finance Department, Hospital Accounts Department | Final Invoice, Payment Receipt |
| Follow-up & Warranty (if applicable) | A post-service follow-up is conducted to ensure client satisfaction and address any potential issues. | Client satisfaction survey. Addressing any post-repair concerns. Activation of warranty if provided. | Service Provider Customer Service/Sales | Customer Feedback Form, Warranty Document (if applicable) |
Hospital Furniture Repair Service Process in Ethiopia
- Inquiry & Initial Contact
- Site Visit & Assessment
- Quotation & Proposal Generation
- Client Approval & Order Confirmation
- Parts Procurement & Preparation
- Repair Execution
- Quality Control & Testing
- Delivery & Installation
- Final Inspection & Handover
- Invoicing & Payment
- Follow-up & Warranty (if applicable)
Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Cost In Ethiopia
Hospital furniture is a critical component of healthcare infrastructure, ensuring patient comfort, mobility, and efficient care delivery. In Ethiopia, like in many developing nations, the demand for robust and well-maintained hospital furniture such as beds, wheelchairs, and trolleys is high. Regular maintenance and repair are essential to extend the lifespan of these valuable assets, prevent costly replacements, and maintain a safe and functional healthcare environment. This discussion focuses on the cost of hospital furniture repair services in Ethiopia, outlining the key factors influencing pricing and providing estimated cost ranges in the local currency, Ethiopian Birr (ETB).
| Furniture Type | Common Repair Issues | Estimated Repair Cost Range (ETB) | Notes |
|---|---|---|---|
| Hospital Beds (Standard & Electric) | Frame bending/welding, mattress repair/replacement, crank mechanism issues, side rail repair/replacement, wheel/caster replacement, upholstery tears | 1,500 - 15,000+ | Electric beds with complex mechanisms will be significantly more expensive. Mattress replacement or specialized upholstery can increase costs. |
| Wheelchairs | Tire/tube replacement, brake mechanism repair, frame straightening, seat/backrest fabric repair/replacement, caster wheel replacement, grip repair | 500 - 4,000 | Pneumatic tire replacement is generally cheaper than solid tires. Major frame damage will increase costs considerably. |
| Trolleys (Patient Transfer, Utility, Instrument) | Wheel/caster replacement, frame repair, shelf reinforcement/replacement, brake mechanism repair, handle repair/replacement, tray/container repair/replacement | 700 - 5,000 | Specialized trolleys (e.g., anesthesia trolleys with drawers) might have higher repair costs due to more complex components. |
| General Upholstery and Padding | Tears, rips, stains, worn-out padding | 300 - 1,500 per unit | Depends on the size of the area and the type of fabric used. Antimicrobial fabrics will be more expensive. |
| Welding and Frame Repair | Cracked or broken metal frames, bent components | 500 - 3,000+ | Complexity of the frame and the extent of the damage will dictate the cost. |
| Replacement of Small Parts (e.g., screws, bolts, plastic covers) | Missing or broken small components | 100 - 500 | Often charged as part of a larger repair or as a minimum service fee. |
| On-site Inspection and Diagnostic Fee | Initial assessment of the damage | 200 - 1,000 | May be waived if the repair is subsequently approved and undertaken by the same provider. |
Key Factors Influencing Hospital Furniture Repair Costs in Ethiopia
- Type and Complexity of Furniture:
- Nature and Severity of Damage:
- Material of the Furniture:
- Availability of Spare Parts:
- Labor Costs and Skill Level:
- Location of Service:
- Service Provider Reputation and Overhead:
- Urgency of the Repair:
- Additional Services:
Affordable Hospital Furniture Repair Service (Beds/wheelchairs/trolleys) Options
Maintaining hospital equipment like beds, wheelchairs, and trolleys is crucial for patient care and operational efficiency. Our affordable repair service offers a cost-effective solution to keep your essential medical furniture in optimal condition. We understand the budget constraints faced by healthcare facilities, and our pricing is designed to be accessible without compromising on quality. We provide prompt, reliable repairs to minimize downtime and ensure your equipment is always ready for use. Our technicians are experienced in servicing a wide range of hospital furniture, from basic patient beds to specialized transport trolleys. Investing in regular maintenance through our service can prevent costly replacements and extend the lifespan of your valuable assets.
| Service Package | Description | Included Services | Potential Cost Savings | Ideal For |
|---|---|---|---|---|
| Basic Repair & Maintenance | One-time repair of common issues and routine checks. | Diagnosis, parts replacement (e.g., casters, screws), lubrication, and basic structural checks. | Avoids immediate replacement costs for minor damages. | Facilities with a few pieces of equipment needing occasional service. |
| Value Bundle: Equipment Health Check | Scheduled, comprehensive inspection and tune-up for multiple equipment types. | Includes a full diagnostic, cleaning, lubrication, adjustment of mechanisms, and minor part replacements. Preventive maintenance focused. | Reduces the likelihood of major breakdowns, extending equipment life. Bulk service discounts. | Hospitals and clinics with a significant inventory of beds, wheelchairs, and trolleys. |
| Value Bundle: Full Service & Refurbishment | Comprehensive repair, refurbishment, and minor upgrades for your entire fleet. | Includes all services from the 'Equipment Health Check' plus deeper cleaning, reupholstery of beds/chairs, repainting of frames, and functional upgrades where feasible. | Significantly extends equipment lifespan, improves aesthetics and functionality, potentially delaying large capital expenditure on new equipment. | Facilities looking to maximize the utility of their existing equipment and maintain a high standard of presentation. |
| On-Demand Emergency Repair | Priority service for urgent breakdowns that require immediate attention. | Fastest possible response, diagnosis, and repair to minimize patient care disruption. | Prevents critical equipment failure from halting operations and impacting patient safety. | All facilities facing an immediate equipment emergency. |
Our Affordable Hospital Furniture Repair Service Offers:
- Expert repair of hospital beds (manual and electric)
- Wheelchair repair and refurbishment
- Trolley and cart maintenance and repair
- On-site repair services to minimize disruption
- Use of high-quality replacement parts
- Preventive maintenance programs
- Fast turnaround times
Verified Providers In Ethiopia
In the rapidly evolving landscape of healthcare in Ethiopia, identifying reliable and trustworthy medical providers is paramount. Franance Health has emerged as a leading force, distinguished by its unwavering commitment to quality, ethical practices, and patient-centered care. This document outlines the credentials and compelling reasons why Franance Health stands out as the premier choice for healthcare services in Ethiopia.
| Credential/Attribute | Franance Health's Standard | Benefit to Patients |
|---|---|---|
| Licensed Medical Professionals | All affiliated doctors, nurses, and specialists possess valid Ethiopian medical licenses and are in good standing with the Ethiopian Medical and Dental Practitioners Council. | Ensures that patients are treated by qualified and legally recognized healthcare professionals. |
| Specialized Training and Experience | Franance Health actively seeks providers with specialized training and a proven track record in their respective fields, especially in areas of high demand. | Guarantees access to expert care for specific medical conditions and complex procedures. |
| Reputation and Peer Review | Providers are assessed based on their professional reputation within the medical community and, where applicable, through peer review processes. | Offers assurance of quality and reliability through the endorsement of fellow medical practitioners. |
| Patient Feedback and Satisfaction | Franance Health incorporates robust patient feedback mechanisms to continuously evaluate and improve the services offered by its network. | Empowers patients by ensuring their voices are heard and contributes to a consistently improving healthcare experience. |
| Adherence to National Health Guidelines | All partner providers are expected to comply with the latest national health guidelines, protocols, and best practices established by the Ethiopian Ministry of Health. | Ensures that patients receive care that aligns with national standards and public health priorities. |
Franance Health: Pillars of Excellence
- Rigorous Vetting and Accreditation: Franance Health adheres to a stringent vetting process for all affiliated healthcare providers. This includes verifying medical licenses, professional certifications, and regulatory compliance with Ethiopian health authorities.
- Commitment to Ethical Practices: Transparency, honesty, and patient privacy are core values at Franance Health. All partner providers are expected to uphold the highest ethical standards in their practice, ensuring patients receive informed consent and unbiased medical advice.
- Focus on Patient Outcomes: Franance Health prioritizes patient well-being and positive health outcomes. This is achieved through continuous monitoring of provider performance, patient feedback mechanisms, and a commitment to evidence-based medicine.
- Accessibility and Affordability: Recognizing the diverse needs of the Ethiopian population, Franance Health strives to make quality healthcare accessible and affordable through a network of diverse providers and flexible payment options.
- Innovation and Technology Integration: Franance Health embraces technological advancements to enhance the patient experience and improve healthcare delivery. This includes exploring telemedicine solutions and digital health records where appropriate.
Scope Of Work For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Scope of Work (SOW) outlines the requirements for a comprehensive hospital furniture repair service, focusing on beds, wheelchairs, and trolleys. The service aims to ensure the continued functionality, safety, and hygienic condition of these essential medical equipment. The provider will be responsible for on-site and off-site repair, preventative maintenance, and emergency repair services, adhering to strict quality standards and hospital protocols.
| Service Component | Description | Frequency/Trigger | Deliverables | Standard Specifications |
|---|---|---|---|---|
| On-Site Repair Services | Diagnosis and repair of furniture issues directly within hospital premises. | As needed, upon identification of malfunction or damage. | Repaired furniture returned to operational status; diagnostic report. | Repairs completed within agreed-upon timeframe (e.g., 24-48 hours for minor issues); minimal disruption to hospital operations. |
| Off-Site Repair Services | Removal of severely damaged or complex-to-repair furniture to a dedicated workshop for specialized repair. | As needed, for issues requiring specialized tools, parts, or extensive work. | Returned furniture fully functional and cleaned; detailed repair report. | Repair completion within a defined period (e.g., 5-10 working days, depending on complexity); transportation managed by the provider; comprehensive warranty on repairs. |
| Preventative Maintenance (PM) | Scheduled inspections, lubrication, adjustment, and minor part replacement to prevent future failures. | Scheduled quarterly/bi-annually for all furniture items, based on usage and manufacturer recommendations. | PM report for each item; list of completed tasks; recommendations for replacement or further action. | Adherence to a defined PM checklist for each furniture type; use of approved lubricants and parts; documentation of service dates and findings. |
| Emergency Repair Services | Rapid response for urgent repairs to critical furniture items. | 24/7 availability; immediate response upon notification (e.g., within 2-4 hours). | Urgent repair completed; functional status confirmed; brief incident report. | Minimum response time met; temporary solutions provided if immediate permanent repair is not feasible; priority given to life-support related equipment. |
| Parts and Materials | Procurement and use of high-quality, compatible, and durable replacement parts. | As required for repairs and PM. | Invoice/list of parts used with each repair report; all parts should be new and OEM-compatible. | Parts must meet OEM specifications; certified for medical equipment use; traceability of parts. |
| Cleaning and Disinfection | Thorough cleaning and disinfection of furniture before and after repair. | As part of every repair and PM service. | Furniture returned in a hygienically clean condition; confirmation of disinfection protocols followed. | Use of hospital-approved cleaning agents and disinfection solutions; adherence to hospital infection control policies. |
| Reporting and Documentation | Detailed record-keeping of all services performed. | After each service event (repair, PM, emergency). | Service reports, including date, time, technician, nature of work, parts used, recommendations, and sign-off. | Reports shall be clear, concise, and submitted within a specified timeframe (e.g., 24 hours post-service); digital or hardcopy format as per hospital preference. |
| Technician Qualifications | Qualified and experienced technicians with expertise in hospital furniture repair. | Throughout the contract term. | Technician CVs and certifications submitted; ongoing training and competency assessments. | Technicians must have relevant certifications (e.g., biomedical equipment repair), demonstrated experience with hospital furniture, and undergo background checks/hospital orientation. |
Key Objectives
- Restore damaged or malfunctioning hospital furniture to full operational capacity.
- Ensure all repairs meet or exceed original equipment manufacturer (OEM) specifications and hospital safety standards.
- Minimize downtime of critical patient care equipment.
- Maintain a high level of hygiene and infection control throughout the repair process.
- Provide timely and responsive repair services, including emergency call-outs.
- Document all repair activities, parts used, and recommendations for future maintenance.
Service Level Agreement For Hospital Furniture Repair Service (Beds/wheelchairs/trolleys)
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Hospital Furniture Repair Service, specifically covering Beds, Wheelchairs, and Trolleys. This SLA is entered into between [Hospital Name] (Client) and [Repair Service Provider Name] (Provider).
| Equipment Type | Severity Level | Response Time Target | Repair Completion Target | Uptime Guarantee |
|---|---|---|---|---|
| Hospital Beds (Electric) | Critical (e.g., completely non-functional, patient safety risk) | 1 hour | 4 business hours | 99.5% |
| Hospital Beds (Electric) | High (e.g., partial functionality loss, user inconvenience) | 2 business hours | 8 business hours | 99.5% |
| Hospital Beds (Manual) | Critical (e.g., completely non-functional, patient safety risk) | 2 hours | 6 business hours | 98.0% |
| Hospital Beds (Manual) | High (e.g., partial functionality loss, user inconvenience) | 4 business hours | 12 business hours | 98.0% |
| Wheelchairs (All Types) | Critical (e.g., unusable, patient transport impossible) | 2 hours | 6 business hours | 98.5% |
| Wheelchairs (All Types) | High (e.g., difficult to maneuver, safety concern) | 4 business hours | 10 business hours | 98.5% |
| Trolleys (All Types) | Critical (e.g., structural failure, cannot transport items) | 3 hours | 8 business hours | 97.0% |
| Trolleys (All Types) | High (e.g., sticky wheels, minor damage impacting efficiency) | 6 business hours | 16 business hours | 97.0% |
Scope of Services
- Repair and maintenance of hospital beds (manual and electric)
- Repair and maintenance of wheelchairs (standard and specialized)
- Repair and maintenance of trolleys (medication, instrument, food, etc.)
Frequently Asked Questions

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