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Medical Gas Outlet Installation Service (BS/Schrader) in Ethiopia Engineering Excellence & Technical Support

Medical Gas Outlet Installation Service (BS/Schrader) High-standard technical execution following OEM protocols and local regulatory frameworks.

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Expert BS/Schrader Outlet Installation

Our certified technicians ensure precise installation of BS/Schrader medical gas outlets, adhering to strict Ethiopian standards and international best practices for reliable medical gas delivery.

Safety and Compliance Assurance

We prioritize patient and staff safety by performing rigorous testing and leak detection post-installation, guaranteeing full compliance with Ethiopian healthcare regulations for all BS/Schrader medical gas systems.

Optimized Medical Gas Flow

Leveraging advanced tools and techniques, our BS/Schrader outlet installations are designed for optimal gas flow and consistent pressure, ensuring critical medical equipment receives an uninterrupted and reliable supply in Ethiopian healthcare facilities.

What Is Medical Gas Outlet Installation Service (Bs/schrader) In Ethiopia?

Medical gas outlet installation service, specifically for BS/Schrader standards, in Ethiopia refers to the professional setup and integration of medical gas outlets within healthcare facilities. These outlets are the interface points that connect medical gas pipelines (e.g., oxygen, medical air, vacuum, nitrous oxide) to the patient care equipment. The BS/Schrader standard is a globally recognized system that ensures a specific gas type can only be connected to its designated outlet, preventing critical cross-contamination and ensuring patient safety. The installation involves rigorous adherence to international standards, local building codes, and Ethiopian Ministry of Health regulations. This service encompasses site assessment, conduit routing, outlet fixture installation, pressure testing, flow rate verification, and certification of the entire medical gas pipeline system.

Service ComponentDescriptionRelevance to BS/Schrader Standard
Specialized Tools and EquipmentUse of gas-specific wrenches, leak detection devices, pressure gauges, flow meters, and purging equipment.Essential for accurate and safe installation, preventing cross-connection, and verifying performance according to BS/Schrader specifications.
Adherence to Standards (ISO, NFPA, EN)Compliance with international standards for medical gas pipeline systems, which the BS/Schrader system is designed to meet.Ensures interoperability, safety, and reliability of the gas delivery to the BS/Schrader outlets.
Qualified and Certified TechniciansPersonnel with specific training and certification in medical gas pipeline installation and maintenance.Critical for understanding the intricacies of the BS/Schrader indexing system and proper installation techniques.
Regular Maintenance and AuditsPeriodic checks and servicing of installed outlets and the entire medical gas system.Maintains the integrity and functionality of the BS/Schrader outlets over their lifespan, preventing potential failures.

Key Aspects of Medical Gas Outlet Installation Service (BS/Schrader) in Ethiopia

  • Site Assessment and Planning: Evaluating the facility's layout, identifying optimal locations for outlets in patient rooms, operating theaters, recovery areas, and emergency departments, and planning conduit pathways.
  • Conduit and Pipeline Integration: Installing and connecting the primary medical gas pipelines from the source (e.g., manifold, compressor, vacuum pump) to the outlet locations, ensuring leak-free connections.
  • Outlet Fixture Installation: Precisely mounting and connecting BS/Schrader compliant gas outlets to the pipeline system, adhering to specific color-coding and gas-specific indexing mechanisms.
  • Pressure and Flow Testing: Conducting comprehensive pressure tests to verify the integrity of the entire pipeline system and flow rate tests to ensure the correct volume of gas is delivered to each outlet.
  • Leak Detection: Employing specialized equipment to detect and seal any leaks within the installed network.
  • Purging and Disinfection: Thoroughly purging the system with medical air and disinfecting it to remove contaminants before medical gas is introduced.
  • Alarm System Integration: Connecting outlets to the central medical gas alarm system to alert staff to pressure fluctuations or system failures.
  • Certification and Documentation: Providing official certification of the installation, including test results, schematics, and compliance documentation as required by regulatory bodies in Ethiopia.
  • System Commissioning: Ensuring the entire medical gas system, including outlets, is fully operational and safe for patient use.

Who Needs Medical Gas Outlet Installation Service (Bs/schrader) In Ethiopia?

Medical gas outlet installation services are crucial for ensuring the safe and efficient delivery of essential medical gases like oxygen, nitrous oxide, and medical air within healthcare facilities. In Ethiopia, these services are vital for a wide range of institutions and departments that rely on a consistent and reliable supply of medical gases for patient care, diagnostic procedures, and surgical interventions.

Healthcare Facility TypeKey Departments Requiring InstallationPrimary Use of Medical Gases
Hospitals (Public & Private)ICU, OT, ER, NICU, AnesthesiaLife Support, Anesthesia, Respiration Therapy, Surgery
Specialized ClinicsDialysis, Pain ManagementMedical Air Supply, Analgesia
Health CentersMaternity, Procedure RoomsBasic Oxygen Therapy, Emergency Resuscitation
Training InstitutionsSimulation CentersTraining and Skill Development

Target Customers and Departments Requiring BS/Schrader Medical Gas Outlet Installation Service in Ethiopia:

  • {"title":"Hospitals (Public and Private)","departments":["Intensive Care Units (ICUs)","Operating Theatres (OTs) / Surgical Wards","Emergency Departments / Accident & Emergency (A&E)","Neonatal Intensive Care Units (NICUs) / Neonatal Wards","Respiratory Therapy Departments","Anesthesia Departments","General Wards (for oxygen therapy)","Recovery Rooms","Diagnostic Imaging (e.g., for entonox in some procedures)","Pulmonology Clinics"],"description":"The primary consumers of medical gas outlet installation. This includes all sizes of hospitals, from large referral centers to smaller district hospitals, both government-owned and privately operated."}
  • {"title":"Specialized Clinics and Centers","departments":["Dialysis Centers (for medical air)","Pain Management Clinics (often use nitrous oxide)","Diagnostic Laboratories (for medical air in certain equipment)","Rehabilitation Centers (for respiratory support)"],"description":"Facilities focusing on specific medical disciplines that heavily utilize medical gases."}
  • {"title":"Health Centers and Clinics (Primary Healthcare Facilities)","departments":["Maternity Wards","Minor Procedure Rooms","Observation Areas","Emergency Response Units"],"description":"While often smaller, these facilities are increasingly equipped to provide basic life support and require functional medical gas outlets."}
  • {"title":"Research and Training Institutions","departments":["Simulation Centers","Biomedical Engineering Departments","Medical Training Facilities"],"description":"Academic and research bodies that may have simulated medical environments or specialized laboratories."}
  • {"title":"Government Health Ministries and Regional Health Bureaus","departments":["Infrastructure and Planning Departments","Quality Assurance and Standards Compliance Units"],"description":"Responsible for overseeing healthcare infrastructure and ensuring compliance with standards, they may commission or approve such installations."}
  • {"title":"Medical Equipment Suppliers and Installers","departments":[],"description":"Companies that provide and install a range of medical equipment, including gas supply systems and outlets."}

Medical Gas Outlet Installation Service (Bs/schrader) Process In Ethiopia

This document outlines the standard workflow for the installation service of Medical Gas Outlets (specifically BS/Schrader type) in Ethiopia, covering the process from initial client inquiry to successful execution and handover. This standardized procedure ensures quality, safety, and compliance with relevant Ethiopian regulations and international medical gas standards.

PhaseStepDescriptionKey ActivitiesResponsible PartiesDeliverables/OutputsTimeline (Indicative)
Phase 1: Inquiry and Initial Consultation1.1 Client InquiryThe process begins with a client (hospital, clinic, etc.) expressing interest in installing or upgrading BS/Schrader medical gas outlets.Receive and acknowledge client inquiry, gather initial project scope (number of outlets, types of gases, location).Client, Service Provider Sales/Inquiry TeamAcknowledged Inquiry, Initial Scope Document1-3 Days
1.2 Initial ConsultationA preliminary discussion to understand the client's specific needs, existing infrastructure, and project goals.Discuss project requirements, site constraints, budget considerations, and potential timelines. Provide preliminary information on BS/Schrader system capabilities.Client Representatives, Service Provider Technical/Sales TeamUnderstanding of Project Requirements, Preliminary Information Exchange2-5 Days
Phase 2: Site Assessment and Quotation2.1 Site SurveyA detailed on-site inspection to assess the existing infrastructure, determine optimal outlet placement, and identify any challenges.Conduct a thorough site survey, measure distances, inspect wall structures, identify power sources, and assess existing piping routes (if applicable).Service Provider Technical Team, Client Facilities ManagerSite Survey Report, Identification of Installation Points3-7 Days
2.2 Quotation PreparationBased on the site assessment and project scope, a detailed quotation is prepared and submitted to the client.Calculate material costs (outlets, piping, fittings, regulators), labor costs, installation duration, testing, and any necessary approvals. Prepare a comprehensive quotation.Service Provider Estimating/Sales TeamDetailed Quotation, Bill of Materials, Project Timeline Estimate5-10 Days
Phase 3: Project Planning and Design3.1 Design and LayoutDevelopment of detailed technical drawings and a site-specific installation plan.Create detailed drawings showing outlet locations, pipe routing, gas distribution schematics, and alarm system integration (if required). Ensure compliance with Ethiopian health facility standards and relevant international codes.Service Provider Engineering/Design Team, Client ApprovalApproved Technical Drawings, Installation Plan7-14 Days
3.2 Project PlanningFinalizing project timelines, resource allocation, and risk assessment.Develop a detailed project schedule, assign project managers and installation teams, identify potential risks, and plan mitigation strategies.Service Provider Project Management TeamProject Plan, Resource Allocation Schedule3-5 Days
Phase 4: Procurement and Preparation4.1 Material ProcurementSourcing and acquiring all necessary medical gas outlets, piping, fittings, and associated materials.Order BS/Schrader outlets, medical-grade copper piping, fittings, valves, regulators, and any other required components from certified suppliers. Ensure all materials meet international standards (e.g., ISO, HTM).Service Provider Procurement Team, SuppliersProcured Materials, Quality Assurance Certificates10-30 Days (depending on lead times)
4.2 Site PreparationPreparing the installation site according to the approved design.Marking outlet positions, preparing wall openings, ensuring access to necessary utilities, and setting up a safe working environment.Service Provider Installation Team, Client CooperationPrepared Installation Sites1-3 Days (concurrent with other phases)
Phase 5: Installation Execution5.1 Piping InstallationInstallation of medical gas piping as per the approved design and standards.Install copper piping, braze joints using silver-based brazing alloys, ensure proper support and insulation, and perform pressure testing of the piping system.Service Provider Installation TeamInstalled and Pressure-Tested Piping SystemVariable (depends on scale)
5.2 Outlet InstallationMounting and connecting BS/Schrader medical gas outlets.Install outlet boxes, connect piping to outlets, ensure proper alignment and sealing. Install labeling for each gas type.Service Provider Installation TeamInstalled Medical Gas OutletsVariable (depends on scale)
5.3 Associated Equipment InstallationInstallation of any associated equipment such as regulators, alarms, or control panels.Install and connect any additional medical gas equipment as per the project scope.Service Provider Installation TeamInstalled Associated EquipmentVariable (depends on scale)
Phase 6: Testing and Commissioning6.1 Leak TestingThorough testing of the entire medical gas system for leaks.Conduct pressure decay tests and gas-specific leak detection tests to ensure system integrity.Service Provider Testing TeamLeak Test Report1-3 Days
6.2 Gas Purity TestingVerifying the purity of the medical gases being supplied to the outlets.Collect gas samples and send for analysis to ensure they meet required purity standards for medical use.Service Provider Testing Team, Accredited LaboratoryGas Purity Test Results2-5 Days (including lab analysis)
6.3 Functionality TestingEnsuring all outlets and associated equipment function correctly.Test flow rates, pressure, and connection compatibility of each outlet. Verify alarm systems and regulators.Service Provider Testing TeamFunctionality Test Report1-3 Days
Phase 7: Training and Handover7.1 User TrainingTraining hospital staff on the proper use and maintenance of the medical gas outlets.Provide comprehensive training to nurses, technicians, and facilities management staff on safe operation, cleaning procedures, and basic troubleshooting.Service Provider Training Team, Client StaffTrained Staff, Training Attendance Records1-2 Days
7.2 System HandoverFormal handover of the installed system to the client.Present all documentation, test reports, and warranty information. Obtain client sign-off on project completion.Service Provider Project Manager, Client RepresentativeCompleted Project, Signed Handover Document1 Day
Phase 8: Post-Installation Support and Documentation8.1 As-Built DrawingsProviding updated drawings reflecting the final installed system.Create and deliver 'as-built' drawings that accurately represent the final layout and configuration of the medical gas system.Service Provider Engineering/Documentation TeamAs-Built Drawings7-14 Days post-handover
8.2 Warranty and MaintenanceProviding warranty information and offering ongoing maintenance services.Provide details of the warranty period and offer optional planned preventative maintenance (PPM) contracts.Service Provider Sales/Service Department, ClientWarranty Certificates, Maintenance Service Agreements (Optional)Ongoing
8.3 Project Close-outFinal administrative closure of the project.Final invoicing, archiving project documents, and conducting a post-project review.Service Provider Project Management/Finance TeamProject Close-out Report7-14 Days post-handover

Medical Gas Outlet (BS/Schrader) Installation Service Workflow in Ethiopia

  • Phase 1: Inquiry and Initial Consultation
  • Phase 2: Site Assessment and Quotation
  • Phase 3: Project Planning and Design
  • Phase 4: Procurement and Preparation
  • Phase 5: Installation Execution
  • Phase 6: Testing and Commissioning
  • Phase 7: Training and Handover
  • Phase 8: Post-Installation Support and Documentation

Medical Gas Outlet Installation Service (Bs/schrader) Cost In Ethiopia

The installation of medical gas outlets, specifically BS/Schrader types, is a critical service for healthcare facilities in Ethiopia. These outlets are essential for delivering vital medical gases like oxygen, medical air, and vacuum to patient care areas. The cost of this service can vary significantly depending on several factors. It's important for hospitals and clinics to understand these drivers to budget effectively and secure reliable installation services.

Service ComponentEstimated Cost Range (ETB)Notes
Single BS/Schrader Medical Gas Outlet (Material & Basic Installation)1,500 - 4,000This is a rough estimate for the outlet itself and the most straightforward installation. Excludes complex piping, extensive wall modifications, or specialized gases.
Labor Cost per Outlet (Standard Installation)500 - 1,500Varies based on installer's hourly rate and the complexity of the specific location.
Piping and Fittings (per meter/connection)300 - 800Cost of copper or other approved piping and necessary connectors. Influenced by pipe diameter and material.
System Testing and Commissioning (per system/zone)5,000 - 20,000+Essential for safety. Costs can be higher for larger or more complex medical gas systems.
Project Management/Supervision (for larger projects)Calculated as a percentage of total project cost (e.g., 5-15%)Applied to the overall cost of materials and labor for effective oversight.
Retrofitting/Renovation Work (per outlet/area)2,000 - 10,000+Highly variable. Depends on the extent of wall cutting, structural work, and integration required.
Overall Project Cost (Small Clinic - 5-10 Outlets)50,000 - 200,000+This is a very general range for a modest setup. Can be significantly higher based on the factors mentioned.
Overall Project Cost (Medium Hospital Wing - 50+ Outlets)500,000 - 2,000,000+Substantial investment. Requires detailed site assessment and professional quotation.

Factors Influencing Medical Gas Outlet Installation Cost (BS/Schrader) in Ethiopia:

  • Number of Outlets: The most direct cost determinant is the total quantity of BS/Schrader medical gas outlets to be installed. A larger project will naturally incur higher material and labor costs.
  • Type of Gas/System Complexity: Different medical gases might have slightly different installation requirements or necessitate specialized piping. Complex systems involving multiple gases or intricate routing will increase costs.
  • Existing Infrastructure and Renovation Needs: If the facility is new, installation might be more straightforward. However, retrofitting existing buildings or renovating areas to accommodate new outlets can be more expensive due to the need for wall modifications, structural work, and integration with existing, potentially older, systems.
  • Location of Installation: Accessibility to the installation site can impact costs. Remote or difficult-to-reach areas might require additional travel time and logistics, thus increasing the overall price.
  • Material Quality and Brand: While BS/Schrader is a standard, variations in the quality of the outlets themselves, associated piping, fittings, and connectors can affect the price. Reputable brands may come at a premium.
  • Labor Costs and Installer Expertise: The hourly rates or project-based fees of qualified medical gas installers vary. Experienced technicians with specialized certifications often command higher fees due to their expertise and the inherent risks involved.
  • Regulatory Compliance and Testing: Ensuring the installation meets all relevant Ethiopian healthcare standards and performing necessary pressure testing, leak detection, and commissioning adds to the cost. These are crucial for patient safety.
  • Project Management and Supervision: For larger installations, the cost of project management, coordination, and supervision is a significant factor.
  • Ancillary Equipment: While not strictly the outlet installation, the cost might sometimes encompass related components like shut-off valves, alarm systems, or temporary gas supply during the transition, which would increase the total project cost.

Affordable Medical Gas Outlet Installation Service (Bs/schrader) Options

Finding an affordable medical gas outlet installation service for BS/Schrader systems is crucial for healthcare facilities. This guide outlines options, value bundles, and cost-saving strategies to ensure you get reliable installations without breaking the bank. We focus on services that prioritize safety, compliance, and long-term functionality.

Value Bundle ComponentDescriptionCost-Saving Benefit
Standard Installation PackageIncludes removal of old outlets (if applicable), installation of new BS/Schrader outlets, pressure testing, and basic labeling.Provides a predictable cost for essential services.
Comprehensive Installation PackageIncludes everything in the Standard Package plus system purging, leak detection with calibrated equipment, and detailed system verification reports.Reduces the risk of costly future repairs due to undetected leaks or installation errors.
Preventative Maintenance Add-onBundled with installation, offering scheduled inspections and minor adjustments for existing or newly installed outlets.Minimizes downtime and extends the lifespan of the medical gas system, preventing expensive emergency repairs.
Multi-Outlet/Room DiscountVolume-based pricing for installing multiple outlets within a single project or across multiple rooms.Leverages economies of scale to lower the per-outlet installation cost.
Off-Peak Installation SchedulingScheduling installations during non-peak hours or less busy periods for the facility.May result in lower labor rates or availability of preferred technicians.

Key Considerations for Affordable BS/Schrader Medical Gas Outlet Installation

  • Service Provider Reputation: Seek out established companies with a proven track record in medical gas installations. Look for certifications (e.g., ASSE Series 6000) and positive client testimonials.
  • Technician Expertise: Ensure technicians are specifically trained and certified in BS/Schrader medical gas outlet installations. This guarantees proper handling and adherence to stringent safety standards.
  • Material Quality: While aiming for affordability, never compromise on the quality of the medical gas outlets and piping. High-quality materials prevent leaks and ensure long-term system integrity.
  • Compliance with Standards: Verify that the installation service strictly adheres to relevant industry standards such as NFPA 99, CSA Z7396, and local building codes.
  • Post-Installation Support: Inquire about warranty periods, leak testing, and any post-installation support offered. This adds significant value and peace of mind.
  • Scalability: Consider providers who can handle both small-scale replacements and larger, facility-wide installations, offering flexibility as your needs evolve.
  • Transparency in Quoting: Request detailed quotes that clearly outline all costs, including labor, materials, testing, and any potential unforeseen expenses.

Verified Providers In Ethiopia

In Ethiopia's evolving healthcare landscape, identifying genuinely qualified and trustworthy medical providers is paramount for individuals seeking effective and ethical care. Franance Health stands out as a beacon of reliability, meticulously vetting its network of healthcare professionals. This commitment to verification ensures that patients have access to practitioners who not only possess the requisite academic and practical credentials but also adhere to the highest standards of patient care, integrity, and professionalism. Choosing a verified provider through Franance Health offers peace of mind, knowing you are in the hands of experts dedicated to your well-being.

Provider TypeKey Credentials Verified by Franance HealthBenefits of Choosing Verified
General PractitionersMedical Degree (MD/MBBS), Professional License, Good Standing CertificateAccurate diagnosis, appropriate treatment plans, early detection of health issues
Specialist Physicians (e.g., Cardiologists, Dermatologists)Medical Degree, Specialist Board Certification, Fellowship (if applicable), Professional LicenseExpert diagnosis and management of complex conditions, access to advanced treatments
SurgeonsMedical Degree, Surgical Residency Completion, Board Certification in Specialty, Professional LicenseSafe and effective surgical procedures, post-operative care expertise
DentistsDental Degree (DDS/DMD), Professional License, Specialization Certifications (e.g., Orthodontics)Oral health expertise, preventive and restorative dental care
Nurses (RNs, ENs)Nursing Degree/Diploma, Professional License, Relevant Certifications (e.g., BLS, ACLS)High-quality patient care, medication administration, vital sign monitoring, patient education

Why Franance Health Verified Providers Represent the Best Choice:

  • Rigorous Credentialing: Franance Health employs a stringent verification process, examining educational qualifications, professional licenses, and relevant certifications of all healthcare providers.
  • Experience Validation: Beyond formal qualifications, we assess the practical experience and clinical track record of our providers to ensure they have a proven history of successful patient outcomes.
  • Ethical Standards & Professionalism: Our vetting includes a review of professional conduct and adherence to ethical guidelines, ensuring all Franance Health partners prioritize patient welfare and maintain the highest standards of integrity.
  • Patient-Centric Approach: Verified providers are selected for their commitment to compassionate and personalized patient care, focusing on effective communication and shared decision-making.
  • Continuous Quality Assurance: Franance Health maintains an ongoing quality assurance program, including patient feedback mechanisms and regular performance reviews, to ensure consistent excellence.

Scope Of Work For Medical Gas Outlet Installation Service (Bs/schrader)

This Scope of Work (SOW) outlines the requirements for the installation of Medical Gas Outlets (MGOs) utilizing BS/Schrader type connectors. This document specifies the technical deliverables and adheres to relevant standard specifications to ensure the safe and compliant installation of these critical medical gas delivery points.

Technical DeliverableStandard Specification / RequirementDescription
BS/Schrader Medical Gas OutletsISO 9170-1, NFPA 99, HTM 02-01Supply and installation of certified BS/Schrader type medical gas outlets for specific gases (e.g., Oxygen, Medical Air, Vacuum, Nitrous Oxide, etc.). Outlets must be color-coded and keyed according to gas type as per relevant standards.
Installation Hardware and FittingsASME B31.3, HTM 02-01 Annex BAll piping, fittings, and connectors used for connecting MGOs to the main medical gas pipeline must be of approved medical-grade materials and compatible with the specific medical gases.
Pressure Testing and Leak DetectionNFPA 99, HTM 02-01Post-installation pressure testing of the MGO and connected piping to confirm integrity. Leak detection using appropriate methods (e.g., soap solution, electronic leak detectors) to identify and rectify any leaks.
Flushing and PurgingHTM 02-01Thorough flushing and purging of all newly installed MGOs and associated piping with medical-grade gas to remove particulate matter and any residual contaminants before connecting to the main supply.
Functional TestingISO 9170-1, NFPA 99Each installed MGO shall be tested to confirm proper gas flow, pressure regulation (where applicable), and correct indexing mechanism to prevent connection of incorrect gas types.
LabelingHTM 02-01Clear and durable labeling of each MGO indicating the gas service and associated patient identification. Labels must be tamper-evident and resistant to cleaning agents.
As-Built DrawingsClient Standards, HTM 02-01Detailed as-built drawings accurately reflecting the final installed locations of all MGOs, piping routes, and connections. Drawings should be submitted in digital format (e.g., CAD) and hard copy.
Commissioning ReportHTM 02-01A comprehensive commissioning report detailing all tests performed, results, and certifications for the installed medical gas outlets and associated system.
TrainingClient RequirementsOn-site training session for designated hospital biomedical engineering staff covering the operation, routine maintenance, and troubleshooting of the newly installed BS/Schrader medical gas outlets.

Scope of Work Summary

  • Site assessment and planning for MGO installation locations.
  • Procurement and delivery of all necessary BS/Schrader medical gas outlets, associated fittings, and consumables.
  • Installation of MGOs at designated locations, ensuring proper alignment and secure mounting.
  • Connection of MGOs to the medical gas pipeline system (MGPS) infrastructure.
  • Pressure testing and leak detection of all installed MGOs and associated piping.
  • Flushing and purging of the installed MGOs and piping to remove any contaminants.
  • Functional testing of each MGO to verify correct gas delivery and indexing.
  • Labeling of all installed MGOs with gas type and patient identification.
  • Submission of as-built drawings and documentation.
  • On-site training for hospital biomedical staff on MGO operation and maintenance.

Service Level Agreement For Medical Gas Outlet Installation Service (Bs/schrader)

This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the Medical Gas Outlet Installation Service (BS/Schrader) provided by [Your Company Name]. This SLA is an addendum to the Master Service Agreement (MSA) between [Your Company Name] and [Client Name].

Service TypeResponse Time Guarantee (Business Hours)Resolution Time Target (Business Hours)Uptime Guarantee
Standard Installation/ReplacementWithin 4 business hours of scheduled appointmentTo be completed within 8 business hours of commencement (excluding site-specific complexities)N/A (Service delivery, not ongoing system uptime)
Emergency Repair Request (Critical Failure)Within 2 business hours of notificationTo be resolved within 4 business hours of arrival on-site (parts availability permitting)N/A (Service delivery, not ongoing system uptime)
Emergency Repair Request (Non-Critical Failure)Within 4 business hours of notificationTo be resolved within 8 business hours of arrival on-site (parts availability permitting)N/A (Service delivery, not ongoing system uptime)

Scope of Service

  • Installation of new BS/Schrader medical gas outlets.
  • Replacement of existing BS/Schrader medical gas outlets.
  • Testing and validation of installed/replaced BS/Schrader medical gas outlets to ensure proper function and compliance.
  • Emergency troubleshooting and repair of BS/Schrader medical gas outlet failures.
  • Preventative maintenance checks on BS/Schrader medical gas outlets (as per separate agreement if applicable).
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