Bio-Banking & Cryostorage in Egypt
Engineering Excellence & Technical Support
Bio-Banking & Cryostorage solutions for Clinical & Diagnostic Labs. High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Cryopreservation for Vital Egyptian Biodiversity
Our state-of-the-art cryobanks in Egypt are implementing cutting-edge vitrification and controlled-rate freezing techniques to preserve genetic material from critically endangered Egyptian flora and fauna. This ensures long-term viability and safeguards valuable biodiversity for future research and conservation efforts against environmental challenges and habitat loss.
Precision Biobanking for Personalized Medicine & Disease Research
We are establishing highly controlled biobanking facilities in Egypt, leveraging advanced sample tracking and automated storage systems. This enables precise collection, processing, and long-term preservation of human biological samples (e.g., DNA, tissues, cells) essential for groundbreaking research in prevalent Egyptian diseases, facilitating the development of personalized treatment strategies and diagnostic tools.
Secure & Scalable Cryostorage for Regional Health Initiatives
Egypt is leading the development of robust and secure cryostorage infrastructure with stringent quality control protocols. This serves as a critical hub for regional health initiatives, enabling the safe and long-term storage of vaccines, therapeutic agents, and biological reagents, ensuring accessibility and preparedness for public health emergencies and widespread immunization programs across the North African and Middle Eastern region.
What Is Bio-banking & Cryostorage In Egypt?
Bio-banking and cryostorage in Egypt refer to the systematic collection, processing, preservation, and distribution of biological samples for research, diagnostic, and therapeutic purposes. Bio-banking involves the establishment and maintenance of repositories for storing various biological materials such as tissues, cells, DNA, RNA, proteins, blood, serum, and other bodily fluids. Cryostorage is a critical component of bio-banking, utilizing extremely low temperatures (typically -80°C or liquid nitrogen at -196°C) to maintain the viability and integrity of these biological specimens over extended periods. This service is essential for a diverse range of stakeholders within the Egyptian scientific and healthcare landscape, enabling advancements in personalized medicine, disease research, drug discovery, and reproductive health. The infrastructure and expertise for bio-banking and cryostorage are increasingly vital for Egypt's growing biomedical research sector and its commitment to improving public health outcomes.
| Stakeholder Group | Needs Addressed | Typical Use Cases |
|---|---|---|
| Medical Researchers (Universities, Research Institutes) | Access to well-characterized, high-quality biological samples for hypothesis testing, disease mechanism elucidation, and biomarker discovery. | Genomic studies of prevalent diseases (e.g., diabetes, cardiovascular diseases, infectious diseases). Development and validation of diagnostic assays. Pre-clinical drug screening and development. |
| Clinicians and Hospitals | Storage of patient-derived samples for diagnostic confirmation, future therapeutic intervention, or retrospective analysis. | Archiving of pathological tissue samples for second opinions or advanced molecular profiling. Storage of patient blood or serum for long-term monitoring or rare disease investigation. Reproductive medicine: storage of gametes (sperm, oocytes) and embryos. |
| Pharmaceutical and Biotechnology Companies | Sourcing of diverse and representative biological materials for drug discovery, target identification, and clinical trial sample management. | Discovery of novel drug targets. Development of personalized medicine approaches. Pharmacogenomic studies to predict drug response. Biobanking for prospective clinical trials. |
| Public Health Agencies and Government Bodies | Establishing disease registries and surveillance systems, enabling epidemiological studies and public health interventions. | Monitoring the prevalence and genetic diversity of infectious agents. Tracking the progression of chronic diseases. Developing public health policies based on population health data. |
| Individuals (for personal or familial reasons) | Preservation of genetic material for future use or to support familial health inquiries. | Sperm or oocyte cryopreservation for fertility preservation due to medical treatment (e.g., chemotherapy) or personal choice. Storage of genetic material for future genetic testing or research participation. |
Key Aspects of Bio-Banking & Cryostorage in Egypt
- Sample Acquisition and Processing: Standardized protocols for the collection, aliquoting, and initial processing of biological samples to ensure consistency and prevent degradation.
- Long-Term Preservation: Utilization of cryogenic technologies (e.g., ultra-low temperature freezers, liquid nitrogen dewars) for maintaining sample integrity at temperatures that halt biological activity.
- Sample Characterization and Quality Control: Comprehensive cataloging, annotation, and quality assessment of stored samples (e.g., viability testing, genetic analysis) to ensure their suitability for downstream applications.
- Data Management and Security: Robust information systems for tracking sample location, associated metadata, consent status, and ensuring secure access control and data privacy.
- Ethical and Regulatory Compliance: Adherence to national and international ethical guidelines and regulations concerning human biological sample handling, consent, and data protection.
- Distribution and Access: Controlled release of samples to authorized researchers and clinicians, adhering to defined policies and material transfer agreements.
Who Needs Bio-banking & Cryostorage In Egypt?
Bio-banking and cryostorage in Egypt are crucial for advancing scientific research, preserving genetic diversity, and ensuring the availability of biological materials for future medical and industrial applications. These services cater to a diverse range of stakeholders, from academic institutions to private companies and even individuals. The Egyptian context, with its rich biodiversity, unique genetic heritage, and burgeoning healthcare sector, presents a compelling case for robust bio-banking and cryostorage infrastructure.
| Customer Type | Key Departments/Applications | Specific Needs |
|---|---|---|
| Academic & Research Institutions | Genetics, Molecular Biology, Pharmacology, Biochemistry, Environmental Science, Archaeology | Long-term storage of DNA, RNA, proteins, cells, tissue samples, environmental samples for comparative studies, historical research, and future investigations. |
| Healthcare Providers & Hospitals | Oncology, Pathology, Immunology, Infectious Diseases, Cardiology, Neurology, Fertility Clinics | Patient sample storage for diagnostics, prognostics, personalized medicine, drug efficacy testing, disease outbreak monitoring, and fertility treatments. |
| Biotech & Pharmaceutical Companies | Drug Discovery, R&D, Clinical Trials, Quality Control, Formulation Development | Storage of cell lines, primary cells, patient-derived samples for drug screening, target validation, biomarker discovery, and manufacturing processes. |
| Government & Public Health Agencies | Epidemiology, Disease Surveillance, Vaccine Development, Food Safety, Environmental Monitoring | Bio-repository for public health emergencies, genetic surveillance of pathogens, foodborne illness investigations, and environmental contaminant analysis. |
| Agricultural & Environmental Organizations | Crop Science, Animal Husbandry, Conservation Biology, Wildlife Management, Fisheries | Preservation of germplasm for crop varieties, livestock breeds, endangered species, and genetic diversity studies for resilience and sustainability. |
| Forensic Science Laboratories | DNA Analysis, Criminal Investigation, Identification | Secure and traceable storage of DNA profiles from crime scenes and individuals for legal proceedings and identification. |
| Museums & Natural History Collections | Taxonomy, Evolutionary Biology, Paleontology, Anthropology | Preservation of biological specimens, fossils, and artifacts for research, education, and cultural heritage. |
| Individual Donors | Personal Health, Future Medical Treatments, Family Planning | Autologous stem cell storage, fertility preservation (sperm, eggs, embryos), and potentially genetic material for future research or family history. |
Target Customers and Departments for Bio-Banking & Cryostorage in Egypt
- Academic and Research Institutions: Universities and research centers are primary users, needing to store samples for ongoing and future studies in genetics, molecular biology, pharmacology, and environmental science.
- Healthcare Providers and Hospitals: Essential for storing patient-derived samples (e.g., blood, tissue biopsies) for diagnostic purposes, personalized medicine, cancer research, and disease surveillance.
- Biotechnology and Pharmaceutical Companies: Require bio-banks to store cell lines, drug discovery compounds, and patient samples for R&D, clinical trials, and product development.
- Government and Public Health Agencies: Crucial for storing epidemiological samples for disease tracking, outbreak response, and public health initiatives. This includes repositories for infectious disease agents and vaccine development.
- Agricultural and Environmental Organizations: Needed for preserving genetic resources of crops, livestock, and endangered species to maintain biodiversity and support food security and conservation efforts.
- Fertility Clinics and Assisted Reproductive Technologies (ART): Essential for storing gametes (sperm, eggs) and embryos for individuals undergoing fertility treatments.
- Forensic Science Laboratories: Require secure storage of DNA samples for criminal investigations and identification purposes.
- Museums and Natural History Collections: For preserving biological specimens, ancient DNA, and cultural heritage materials for research and archival purposes.
- Individual Donors (e.g., stem cells, genetic material): Increasingly, individuals may choose to store their own biological materials for future medical needs or for their descendants.
Bio-banking & Cryostorage Process In Egypt
This document outlines the typical workflow for bio-banking and cryostorage processes in Egypt, from the initial inquiry to the successful execution of services. The process involves several key stages, ensuring proper sample handling, preservation, and management according to established protocols and potential regulatory requirements.
| Stage | Description | Key Activities | Documentation Required | Potential Challenges/Considerations | |
|---|---|---|---|---|---|
| Inquiry & Consultation | The initial point of contact where a client (researcher, institution, individual) expresses interest in bio-banking and/or cryostorage services. This stage involves understanding the client's needs and assessing the feasibility of the service. | Initial contact (email, phone, in-person) Discussion of service requirements (sample type, quantity, duration of storage, intended use) Information gathering on sample source, consent, and relevant ethical approvals Proposal generation and quotation Clarification of terms and conditions. | Client contact information Brief description of project/needs Preliminary information on sample type and quantity. | Misunderstanding of service scope Unclear project requirements Budget constraints. Importance of clear communication and detailed proposals. | |
| Sample Collection & Preparation | This stage focuses on the secure and proper collection of biological samples from the source. It may involve on-site collection by the bio-bank or delivery by the client. | Site visit for collection (if applicable) Guidance on collection protocols for clients Ensuring sterile techniques are followed Initial labeling and accessioning of samples Transportation of samples to the bio-banking facility. | Client consent forms (if applicable) Sample collection kits/protocols Chain of custody forms Initial sample identification labels. | Contamination of samples Improper collection techniques Sample degradation during transport Maintaining chain of custody. Training of collection personnel and clear client instructions are crucial. | |
| Sample Processing & Aliquoting | Once received, samples are processed and, if necessary, aliquoted into smaller volumes to ensure optimal storage and accessibility for future use. | Sample inspection and quality control Extraction of nucleic acids or other components (if required) Aliquoting into designated cryovials Primary and secondary labeling of aliquots Data entry into the Laboratory Information Management System (LIMS). | Sample receipt logs Aliquoting protocols LIMS data entry records Quality control reports. | Potential for cross-contamination during processing Loss of sample volume during aliquoting Errors in labeling Ensuring batch consistency. | Strict adherence to Standard Operating Procedures (SOPs) and robust LIMS are essential. |
| Cryopreservation | This is the critical step of preserving the biological integrity of the samples by storing them at extremely low temperatures, typically in liquid nitrogen or at -80°C. | Controlled-rate freezing protocols Transfer of aliquots to appropriate cryostorage vessels Storage in liquid nitrogen vapor phase or mechanical freezers Monitoring of storage temperatures. | Cryopreservation protocols Temperature monitoring logs Inventory records of stored samples. | Freezing artifacts leading to sample degradation Variations in freezing rates Potential for temperature fluctuations in storage units. Precise control of freezing rates and continuous temperature monitoring are vital. | |
| Storage & Inventory Management | Long-term secure storage of cryopreserved samples with meticulous tracking and inventory management to ensure their accessibility and integrity. | Placement of samples in designated storage locations (racks, boxes) Regular inventory checks and audits Maintenance of the LIMS database with detailed sample information (origin, processing, storage location, dates) Environmental monitoring of storage units (temperature, vapor levels). Disaster recovery and backup protocols. | LIMS database Inventory audit reports Environmental monitoring data Security logs. Regulatory compliance (e.g., ethical guidelines, data protection laws). | Loss of samples due to equipment failure or human error Data integrity issues in the LIMS Difficulty in locating specific samples Security breaches. Robust LIMS, regular audits, and secure facility design are paramount. | |
| Retrieval & Shipment | When a client requests access to their stored samples, a controlled retrieval and shipment process is initiated. | Verification of client identity and authorization Locating samples in the inventory Controlled thawing and retrieval of specific aliquots Packaging of samples for shipment according to biohazard regulations Documentation of sample release and shipment details. Coordination with courier services. | Sample release forms Chain of custody forms for shipment Shipping manifests Proof of delivery. | Sample degradation during thawing or transport Incorrect sample retrieval Delays in shipment Customs and import/export regulations. Strict adherence to thawing protocols and bio-transportation guidelines is critical. |
Bio-Banking & Cryostorage Workflow in Egypt
- Inquiry & Consultation
- Sample Collection & Preparation
- Sample Processing & Aliquoting
- Cryopreservation
- Storage & Inventory Management
- Retrieval & Shipment
Bio-banking & Cryostorage Cost In Egypt
Bio-banking and cryostorage services are becoming increasingly vital for medical research, fertility preservation, and genetic material banking. In Egypt, the cost of these services is influenced by a variety of factors, leading to a range of pricing structures. Understanding these factors is crucial for individuals and institutions considering these specialized storage solutions. The primary drivers of cost include the type of biological material being stored (e.g., stem cells, embryos, sperm, eggs, tissue samples), the duration of storage, the volume and number of samples, the specific technology and infrastructure employed by the bio-bank, and any associated processing and handling fees. Premium services often involve advanced monitoring systems, enhanced security protocols, and personalized reporting, which can also contribute to higher costs. Furthermore, the reputation and accreditation of the bio-banking facility can play a role in pricing. It's important for potential clients to inquire about all-inclusive packages versus à la carte services to ensure transparent and predictable budgeting.
| Service Category | Estimated Cost Range (EGP) | Notes |
|---|---|---|
| Sperm Cryopreservation (Initial Processing + 1 Year Storage) | 5,000 - 15,000 EGP | Varies based on number of vials and specific clinic. |
| Egg Cryopreservation (Initial Processing + 1 Year Storage) | 20,000 - 40,000 EGP | Includes oocyte retrieval and fertilization if applicable. |
| Embryo Cryopreservation (Initial Processing + 1 Year Storage) | 25,000 - 50,000 EGP | Cost depends on the number of embryos frozen. |
| Stem Cell Cryopreservation (e.g., Cord Blood - Initial Processing + 1 Year Storage) | 30,000 - 60,000 EGP | Often a premium service with extensive testing. |
| Tissue Sample Cryopreservation (Per Sample/Per Year) | 1,000 - 5,000 EGP | Dependent on sample size and complexity. Annual renewal required. |
| Annual Storage Renewal Fee (General) | 2,000 - 10,000 EGP | Applies to all stored biological materials after the initial period. |
| Retrieval Fee | 1,000 - 5,000 EGP | Charged when samples are requested for use or transfer. |
Key Pricing Factors for Bio-Banking & Cryostorage in Egypt
- Type of Biological Material: Storing simple samples like sperm might be less expensive than complex ones like embryos or multiple tissue samples.
- Storage Duration: Costs are typically calculated on an annual basis, with longer-term commitments sometimes offering discounted rates.
- Volume and Number of Samples: The more samples stored, the higher the overall cost, although per-sample pricing might decrease with larger volumes.
- Technology and Infrastructure: Facilities using cutting-edge cryopreservation techniques, advanced monitoring, and robust security measures may charge more.
- Processing and Handling Fees: Initial preparation, cataloging, and thawing/retrieval services often incur separate charges.
- Ancillary Services: Options like genetic testing, quality control assessments, and detailed reporting add to the overall expense.
- Bio-bank Accreditation and Reputation: Highly accredited and reputable institutions might command higher prices due to trust and quality assurance.
Affordable Bio-banking & Cryostorage Options
Bio-banking and cryostorage are essential for preserving valuable biological samples for future research, diagnostics, and personalized medicine. While the costs can be a significant consideration, several affordable options and cost-saving strategies exist. Understanding value bundles and exploring different service tiers can help researchers and individuals make informed decisions without compromising sample integrity. This guide outlines key aspects of affordable bio-banking and cryostorage.
| Value Bundle Type | Description | Cost-Saving Strategies |
|---|---|---|
| Basic Storage Package | Includes standard cryogenic storage for a defined number of samples for a set period. Often the most budget-friendly option for straightforward needs. | Negotiate bulk discounts for larger sample volumes. Opt for longer-term contracts for lower per-sample per-year costs. Choose less frequent retrieval schedules. |
| Research & Development Bundle | Combines storage with essential services like sample accessioning, basic aliquoting, and limited data tracking. Suitable for active research projects. | Bundle multiple services to receive a package discount. Consider shared storage solutions if applicable. Inquire about tiered pricing based on the complexity of services. |
| Clinical Sample Management Bundle | Geared towards clinical samples, this bundle often includes stringent tracking, chain of custody, and compliance with regulatory standards. May also involve specialized packaging. | Work with providers who offer flexible service levels within the bundle. Explore options for cloud-based data management to reduce administrative overhead. Look for providers with established workflows to minimize manual handling costs. |
| Personalized Bio-Banking Bundle | Tailored for individuals, this might include storage of genetic material, stem cells, or other personal samples. Often focuses on long-term, secure preservation. | Inquire about family plans or shared accounts to reduce per-person costs. Research providers offering specific plans for personal bio-banking, which may be more cost-effective than general research facilities. Understand the renewal policies and potential price increases over time. |
| On-Demand & Flexible Storage | Provides flexibility for fluctuating sample volumes or short-term needs. You pay for what you use, but the per-unit cost might be higher than long-term commitments. | Utilize shared storage facilities to reduce overhead. Leverage off-site storage for samples that are not frequently accessed. Communicate anticipated storage needs well in advance to secure better rates. |
Key Considerations for Affordable Bio-Banking & Cryostorage
- Sample Volume & Frequency: The number of samples you need to store and how often you'll add or retrieve them significantly impacts cost.
- Storage Duration: Longer-term storage typically involves different pricing models than short-term needs.
- Sample Type & Handling Requirements: Different biological materials (e.g., cells, tissues, DNA, plasma) may have varying storage temperature and handling needs, affecting cost.
- Associated Services: Consider if you need additional services like sample processing, aliquoting, data management, or access to specialized equipment.
- Security & Compliance: Ensure the facility meets necessary security and regulatory compliance standards (e.g., HIPAA, GDPR if applicable).
- Location & Accessibility: Proximity to your institution or home can sometimes influence costs and logistics.
Verified Providers In Egypt
In Egypt's burgeoning healthcare landscape, distinguishing between genuine and unreliable providers can be a significant challenge for patients seeking quality care. Verified providers, particularly those with established credentials like Franance Health, offer a crucial layer of trust and assurance. Franance Health distinguishes itself through a rigorous vetting process, ensuring all associated healthcare professionals and facilities meet stringent international and local standards. This commitment to quality translates into safer, more effective, and patient-centered healthcare experiences. Choosing a verified provider like Franance Health means opting for expertise, ethical practices, and a proven track record of delivering exceptional medical services. Their dedication to transparency and patient well-being makes them the premier choice for anyone prioritizing their health in Egypt.
| Credential/Attribute | Franance Health's Commitment | Benefit to Patients |
|---|---|---|
| Licensing and Accreditation | Ensures all providers hold valid licenses and operate in accredited facilities. | Guarantees legal and professionally recognized medical practice. |
| Professional Qualifications | Verifies educational background, specialization, and continuous professional development. | Ensures access to knowledgeable and skilled medical professionals. |
| Experience and Specialization | Confirms relevant clinical experience and specific areas of expertise. | Provides access to specialists best suited for individual medical needs. |
| Patient Feedback and Reviews | Monitors and considers patient satisfaction and testimonials. | Offers insights into the provider's interpersonal skills and patient care quality. |
| Facility Standards | Assesses hygiene, equipment, and overall infrastructure of medical facilities. | Ensures a safe, clean, and well-equipped environment for treatment. |
| Adherence to Ethical Guidelines | Confirms commitment to patient confidentiality, informed consent, and non-maleficence. | Ensures respectful, trustworthy, and ethically sound medical care. |
Why Franance Health Represents the Best Choice:
- Rigorous Vetting Process: Franance Health employs a comprehensive evaluation system for all its affiliated healthcare professionals and institutions.
- Adherence to International & Local Standards: All providers meet and often exceed established quality benchmarks in healthcare.
- Expertise and Professionalism: Access to highly qualified and experienced medical specialists across various disciplines.
- Ethical Practices: Commitment to upholding the highest ethical standards in patient care and medical treatment.
- Patient-Centered Approach: Focus on individual patient needs, comfort, and optimal health outcomes.
- Transparency and Trust: Clear communication and reliable information regarding services and provider qualifications.
- Proven Track Record: Demonstrated success in delivering high-quality medical services and achieving positive patient results.
Scope Of Work For Bio-banking & Cryostorage
This document outlines the Scope of Work (SOW) for the establishment and operation of a Bio-Banking and Cryostorage facility. It details the technical deliverables and standard specifications required for its successful implementation and ongoing management. The SOW covers facility design, equipment procurement and validation, sample processing and storage procedures, data management systems, quality assurance, and personnel training, all aimed at ensuring the long-term integrity and accessibility of biological samples.
| Area | Specification | Key Requirements/Considerations |
|---|---|---|
| Facility Design | Secure, controlled access, redundant power supply, robust HVAC, emergency power generators, inert gas supply (for LN2 freezers). | Compliance with relevant biosafety levels (BSL), fire safety regulations, and potential future expansion needs. |
| Cryostorage Equipment | Temperature range: -80°C to -196°C, stable temperature maintenance, high capacity, remote monitoring capabilities, redundant systems. | UL/CE certifications, manufacturer warranty, service agreements, validation certificates. |
| Sample Handling & Processing | Cleanroom environment (ISO class as required), biosafety cabinets, automated liquid handlers, validated consumables. | Minimization of freeze-thaw cycles, prevention of cross-contamination, sterile techniques. |
| Labeling & Tracking | Durable, cryogenically stable labels, unique identifiers (barcodes/RFID), LIMS integration. | 100% sample identification accuracy, traceability from reception to retrieval, audit trails. |
| Environmental Monitoring | Continuous temperature and humidity monitoring, real-time data logging, automated alarms (SMS, email), backup power for monitoring systems. | Compliance with FDA 21 CFR Part 11 for electronic records, defined alarm thresholds, response protocols. |
| Data Management | Secure, centralized LIMS, data backup and recovery, user access controls, audit trails, reporting capabilities. | HIPAA compliance (if applicable), data integrity, ease of sample search and retrieval. |
| Quality Assurance | Implementation of GLP/GCP principles, regular internal and external audits, deviation management, CAPA system. | Adherence to international standards (e.g., ISO 9001, ISO 20387), continuous improvement processes. |
| Personnel Training | Comprehensive training on SOPs, equipment operation, biosafety, emergency procedures, and data management. | Competency assessments, regular refresher training, documented training records. |
Key Technical Deliverables
- Detailed facility design plan (layout, environmental controls, security systems).
- Procured and validated cryostorage units (e.g., LN2 freezers, ultra-low temperature freezers).
- Sample tracking and inventory management system (LIMS or equivalent).
- Standard Operating Procedures (SOPs) for sample reception, processing, aliquoting, labeling, and storage.
- SOPs for equipment operation, calibration, and maintenance.
- Disaster recovery and business continuity plan.
- Quality Assurance (QA) and Quality Control (QC) protocols.
- Validated temperature monitoring and alarm systems.
- Training materials and records for all personnel.
- Regular audit reports and corrective action plans.
Service Level Agreement For Bio-banking & Cryostorage
This Service Level Agreement (SLA) outlines the agreed-upon response times and uptime guarantees for the Bio-Banking & Cryostorage services provided by [Your Company Name] to [Client Name]. This SLA is intended to ensure the integrity, accessibility, and security of stored biological samples.
| Service Component | Response Time | Uptime Guarantee |
|---|---|---|
| Sample Access Requests (Standard)<br><em>(Requests submitted during business hours, non-urgent)</em> | Within 4 business hours for acknowledgment; Within 24 business hours for sample preparation and staging. | N/A (Service is driven by request) |
| Sample Access Requests (Rush)<br><em>(Requests submitted outside business hours or requiring immediate retrieval)</em> | Within 1 business hour for acknowledgment; Within 8 business hours for sample preparation and staging. | N/A (Service is driven by request) |
| Technical Support (Critical Issue)<br><em>(e.g., Cryostorage system failure, security breach)</em> | Within 30 minutes for initial contact; Within 2 hours for active troubleshooting. | N/A (Service is driven by incident) |
| Technical Support (Non-Critical Issue)<br><em>(e.g., Reporting of minor equipment anomaly, general inquiry)</em> | Within 4 business hours for acknowledgment; Within 24 business hours for resolution or escalation. | N/A (Service is driven by incident) |
| Cryostorage Facility Uptime<br><em>(Temperature maintained within defined parameters [-150°C to -196°C for vapor phase liquid nitrogen])</em> | N/A (Continuous monitoring) | 99.9% (measured monthly) |
| Environmental Monitoring System Uptime<br><em>(Sensors, alarms, data logging)</em> | N/A (Continuous monitoring) | 99.9% (measured monthly) |
| Data Backup & Restoration<br><em>(Sample inventory, storage logs, client data)</em> | N/A (Continuous operation) | 99.9% (data integrity and availability, measured monthly) |
Key Service Components & Guarantees
- Sample Access Requests: Defined procedures and timelines for retrieving stored samples.
- Technical Support: Availability and response times for addressing technical issues.
- Environmental Monitoring: Continuous monitoring of cryostorage conditions (temperature, humidity, etc.).
- Uptime Guarantee: Percentage of time the cryostorage facilities and associated monitoring systems are operational.
- Disaster Recovery: Protocols and timelines for data and sample recovery in case of catastrophic events.
Frequently Asked Questions
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