
Medical Equipment Commissioning Service in Egypt
Engineering Excellence & Technical Support
Medical Equipment Commissioning Service High-standard technical execution following OEM protocols and local regulatory frameworks.
ISO 13485 & CE Certified Expertise
Our commissioning engineers possess in-depth knowledge of international standards (ISO 13485) and regulatory requirements (CE marking), ensuring your medical equipment meets stringent quality and safety benchmarks for the Egyptian market. This guarantees compliance and operational excellence.
Advanced Diagnostic & Verification Protocols
Leveraging cutting-edge diagnostic tools and meticulously developed verification protocols, we conduct comprehensive performance testing, calibration, and safety checks for a wide range of medical devices. Our advanced methodologies ensure optimal functionality and prevent costly downtime.
Seamless Integration & Network Readiness
We specialize in the seamless integration of new medical equipment into existing hospital IT infrastructures, including HIS and PACS. Our services encompass network configuration, data flow validation, and cybersecurity assessments to ensure robust connectivity and data integrity for a fully operational environment.
What Is Medical Equipment Commissioning Service In Egypt?
Medical Equipment Commissioning Service in Egypt refers to the systematic process of verifying, documenting, and formally approving that new or relocated medical devices and systems are installed, configured, and operating according to manufacturer specifications, regulatory requirements, and end-user needs. This service ensures that equipment is safe, effective, and ready for clinical use prior to patient interaction. It encompasses a comprehensive set of activities designed to validate the entire lifecycle of medical equipment from installation to operational readiness, thereby mitigating risks and optimizing performance. This service is critical for healthcare facilities to ensure patient safety, regulatory compliance, and the efficient utilization of their capital investments in medical technology.
| Entity Requiring Service | Rationale for Requiring Service | Typical Use Cases |
|---|---|---|
| Hospitals (Public and Private) | Ensure patient safety, regulatory compliance (e.g., Ministry of Health regulations), optimize equipment performance, warranty validity, and avoid costly operational errors. | New hospital construction/renovation, acquisition of new imaging systems (MRI, CT, X-ray), critical care equipment (ventilators, anesthesia machines), laboratory analyzers, surgical robots, and diagnostic devices. |
| Specialized Clinics and Diagnostic Centers | Guarantee the accuracy and reliability of diagnostic and therapeutic equipment, meet accreditation requirements, and maintain high standards of patient care. | Dental clinics (dental imaging, autoclaves), ophthalmology clinics (OCT, visual field analyzers), cardiology clinics (ECG, echocardiography), physiotherapy centers (electrotherapy devices), and radiology centers. |
| Medical Research Institutions and Universities | Validate the performance of research-grade equipment for scientific accuracy, ensure reproducible experimental results, and comply with ethical research protocols. | Advanced microscopy systems, genetic sequencers, high-throughput screening platforms, specialized imaging equipment for research purposes. |
| Medical Equipment Manufacturers and Distributors (OEMs) | Fulfill contractual obligations, ensure proper installation and handover to clients, provide post-installation support, and maintain brand reputation. | New equipment installations at client sites, relocation of existing equipment, and ensuring adherence to specific installation protocols defined by the manufacturer. |
| Government Health Authorities and Regulatory Bodies | Oversee and enforce safety and quality standards for medical devices, ensure compliance with national regulations, and protect public health. | As part of inspections and audits for healthcare facility licensing, and when investigating equipment-related incidents. |
Key Stages and Activities of Medical Equipment Commissioning in Egypt:
- Pre-Installation Verification: Reviewing installation plans, site readiness, environmental controls (e.g., power, HVAC, plumbing), and ensuring availability of necessary utilities and infrastructure.
- Installation and Configuration: Overseeing and documenting the physical installation, connection to network infrastructure, software installation, and initial configuration as per manufacturer guidelines.
- Functional Testing: Conducting a series of tests to verify that all components and subsystems of the equipment operate as intended, including basic operational checks and performance validation.
- Performance Qualification (PQ): Executing a defined set of tests under simulated or actual clinical conditions to confirm that the equipment consistently performs within its specified parameters and meets user requirements for intended clinical applications.
- Integration Testing: Validating the seamless interaction and data exchange between the commissioning equipment and other connected systems, such as Picture Archiving and Communication Systems (PACS), Electronic Health Records (EHR), or laboratory information systems.
- Calibration and Verification: Ensuring the accuracy and precision of critical measurement parameters through calibrated test equipment and comparison with established standards.
- Safety Testing: Performing electrical safety tests, mechanical safety checks, and verifying compliance with relevant national and international safety standards.
- Training Verification: Confirming that clinical and technical staff have received adequate training on the operation, maintenance, and troubleshooting of the commissioned equipment.
- Documentation and Reporting: Compiling comprehensive documentation, including test protocols, test results, calibration certificates, training records, and a final commissioning report, which serves as evidence of successful commissioning and is crucial for regulatory audits and quality assurance.
- Handover and Acceptance: Formalizing the transfer of responsibility from the commissioning team to the healthcare facility after successful validation and acceptance by the end-users.
Who Needs Medical Equipment Commissioning Service In Egypt?
Medical equipment commissioning is a critical process that ensures new or relocated medical devices are installed correctly, calibrated, and tested to operate safely and effectively. In Egypt, a growing and evolving healthcare sector necessitates professional commissioning services for a wide range of stakeholders to guarantee patient safety, optimize equipment performance, and comply with regulatory standards.
| Customer Segment | Key Departments/Users | Specific Needs/Examples |
|---|---|---|
| Hospitals (Public and Private) | Radiology/Imaging, Cardiology, Anesthesiology, Intensive Care Units (ICUs), Operating Rooms (ORs), Emergency Departments, Oncology, Neurology, Pediatrics, Rehabilitation Services, Sterilization Departments | CT scanners, MRI machines, X-ray units, Ultrasound machines, Ventilators, Anesthesia machines, ECG machines, Patient monitors, Infusion pumps, Defibrillators, Surgical lasers, Endoscopes, Sterilizers, Dialysis machines. |
| Specialized Clinics and Centers | Dental Clinics, Ophthalmology Clinics, Dermatology Clinics, Physiotherapy Centers, IVF Centers, Dialysis Centers, Endoscopy Units | Dental chairs and units, Slit lamps, Fundus cameras, Laser treatment devices, Ultrasound machines, Audiometers, Exercise equipment, Incubators, Dialysis machines, Endoscopic equipment. |
| Diagnostic Imaging Centers | Radiology Departments, Nuclear Medicine Departments, PET-CT Centers | Advanced CT and MRI scanners, Digital X-ray systems, Mammography units, Ultrasound machines, SPECT/CT scanners, PET scanners. |
| Laboratories | Pathology, Hematology, Biochemistry, Microbiology, Molecular Diagnostics | Automated analyzers (hematology, chemistry), Microscopes, PCR machines, DNA sequencers, Centrifuges, Incubators, Autoclaves. |
| Research Institutions & Universities | Research labs across various medical disciplines, Teaching labs | Specialized research equipment, advanced analytical instruments, simulation equipment for training. |
| Government Health Authorities | Procurement departments, Regulatory oversight bodies, Public health facilities | Ensuring compliance, standardizing equipment across public health networks, validating large-scale procurements. |
| Manufacturers & Distributors | Installation and service teams | Ensuring proper initial setup and functional verification as per manufacturer specifications for new installations and upgrades. |
| Healthcare Facility Developers | Project management teams, Construction managers, Facility engineers | Integrating new medical equipment into new builds or renovations, ensuring all systems are operational before handover. |
Target Customers & Departments Requiring Medical Equipment Commissioning Services in Egypt
- Hospitals (Public and Private)
- Specialized Clinics and Centers
- Diagnostic Imaging Centers
- Laboratories (Pathology, Microbiology, etc.)
- Research Institutions
- Medical Universities and Teaching Hospitals
- Government Health Authorities and Ministries
- Medical Equipment Manufacturers & Distributors (for initial installation and handover)
- Healthcare Facility Developers and Project Managers
Medical Equipment Commissioning Service Process In Egypt
The medical equipment commissioning service process in Egypt ensures that newly installed medical devices are safe, functional, and meet all regulatory and performance standards before they are used on patients. This detailed workflow outlines the steps from initial inquiry to successful execution and handover.
| Phase | Key Activities | Responsible Parties | Deliverables/Outcomes |
|---|---|---|---|
| 1. Inquiry & Consultation | Client contacts commissioning service provider with equipment details and project scope. Discussion of requirements, objectives, and preliminary timelines. | Client (Hospital/Clinic), Commissioning Service Provider | Understanding of client needs, initial project scope definition. |
| 2. Quotation & Contract | Provider develops a detailed quotation outlining services, scope, timelines, and costs. Negotiation and signing of a formal service contract. | Commissioning Service Provider, Client | Formal agreement, defined responsibilities and pricing. |
| 3. Site Survey & Planning | Provider conducts an on-site visit to assess installation location, power requirements, environmental conditions, and existing infrastructure. Development of a detailed commissioning plan. | Commissioning Service Provider, Client (for access and information) | Site assessment report, detailed commissioning plan. |
| 4. Pre-Commissioning | Review of manufacturer's installation manuals and specifications. Verification of power supply, environmental controls (temperature, humidity), and any necessary utilities. Preparation of test equipment and calibration. | Commissioning Service Provider | Confirmation of site readiness, calibrated test equipment. |
| 5. Installation Verification | Physical inspection of the installed equipment. Verification of correct placement, connections (power, data, medical gases), and adherence to manufacturer's guidelines and safety standards. | Commissioning Service Provider | Installation verification report, identification of any installation defects. |
| 6. Functional Testing | Testing of all individual components and subsystems to ensure they operate as intended. This includes power-on tests, diagnostic checks, and basic operational functions as per manufacturer's specifications. | Commissioning Service Provider | Functional test reports, confirmation of basic operational status. |
| 7. Performance Qualification (PQ) | Testing the equipment under simulated patient use or representative operational conditions. Verification of accuracy, precision, reliability, and output parameters against pre-defined specifications and regulatory requirements. This may involve calibration and validation protocols. | Commissioning Service Provider, Client (for provision of consumables/simulators) | Performance qualification report, validation certificates, calibration records. |
| 8. Documentation & Training | Preparation of comprehensive commissioning reports, including all test results and findings. Providing training to hospital/clinic technical staff and end-users on the operation, basic maintenance, and troubleshooting of the equipment. | Commissioning Service Provider, Client (for staff availability) | Commissioning report, user manuals, training materials, trained personnel. |
| 9. Final Acceptance & Handover | Client reviews all documentation and test results. Formal acceptance of the commissioned equipment. Handover of all relevant documents and keys/access credentials. | Client, Commissioning Service Provider | Signed acceptance certificate, complete documentation package. |
| 10. Post-Commissioning Support | Provision of ongoing technical support, warranty assistance, and potential service contract discussions for the commissioned equipment. | Commissioning Service Provider, Client | Continued operational support, enhanced equipment lifespan. |
Medical Equipment Commissioning Service Process in Egypt
- 1. Inquiry and Initial Consultation:
- 2. Quotation and Contract Negotiation:
- 3. Site Survey and Planning:
- 4. Pre-Commissioning Activities:
- 5. Installation Verification:
- 6. Functional Testing:
- 7. Performance Qualification (PQ):
- 8. Documentation and Training:
- 9. Final Acceptance and Handover:
- 10. Post-Commissioning Support:
Medical Equipment Commissioning Service Cost In Egypt
The cost of medical equipment commissioning services in Egypt can vary significantly depending on several key factors. Commissioning is a critical process that ensures medical devices are installed correctly, calibrated, tested, and ready for safe and effective clinical use. Understanding these pricing determinants is essential for healthcare facilities when budgeting for new equipment or relocation projects.
Several factors influence the overall cost:
- Type and Complexity of Equipment: Simple diagnostic tools will have a lower commissioning cost compared to intricate imaging systems (like MRI or CT scanners), surgical robots, or advanced laboratory analyzers. The more specialized and technologically advanced the equipment, the higher the commissioning cost due to the expertise and time required.
- Number of Devices: A comprehensive commissioning project involving multiple pieces of equipment will naturally incur a higher total cost than a single device. Bulk discounts might be negotiated for larger projects.
- Vendor and Service Provider: The reputation, experience, and location of the commissioning service provider play a significant role. Established international vendors or highly specialized local providers may charge more than smaller, less experienced firms. Geographically, travel and accommodation costs for technicians can also impact the overall price, especially for remote locations.
- Scope of Services: The definition of "commissioning" can vary. It might include just installation and basic testing, or it could encompass full calibration, performance verification, staff training, documentation, and integration with existing hospital IT systems. A more comprehensive scope will lead to a higher price.
- Site Readiness and Infrastructure: If the installation site requires significant modifications, power upgrades, specialized ventilation, or other infrastructure work before commissioning can even begin, these additional costs will be factored in. Delays due to site unreadiness can also incur extra charges.
- Regulatory Compliance and Certification: Some medical equipment requires specific regulatory approvals and certifications from Egyptian authorities. The process of obtaining these can add to the overall commissioning cost, especially if the service provider handles these aspects.
- Warranty and Maintenance Contracts: Commissioning is often a precursor to a warranty period or a service contract. The pricing might be bundled with these, or the commissioning itself could be priced higher if it includes extensive pre-warranty checks.
Pricing Ranges (Estimated in Egyptian Pounds - EGP):
It's important to note that these are general estimates and can fluctuate based on the specific project and negotiation. For highly specialized or large-scale projects, costs can easily exceed these ranges.
- Basic Diagnostic Equipment (e.g., ECG machines, basic ultrasound probes): EGP 5,000 - EGP 20,000
- Mid-range Imaging Equipment (e.g., X-ray machines, standard ultrasound systems): EGP 25,000 - EGP 75,000
- Advanced Imaging Equipment (e.g., MRI, CT scanners, advanced ultrasound): EGP 100,000 - EGP 500,000+
- Laboratory Analyzers (mid-to-high complexity): EGP 20,000 - EGP 150,000+
- Surgical Equipment (basic to moderate): EGP 15,000 - EGP 60,000
- Specialized or Robotic Surgical Systems: EGP 200,000 - EGP 1,000,000+ (can be significantly higher)
For precise pricing, obtaining detailed quotes from multiple reputable service providers in Egypt is highly recommended. These quotes should clearly outline the scope of work, deliverables, timelines, and any potential additional charges.
| Equipment Category | Estimated Commissioning Cost Range (EGP) | Notes |
|---|---|---|
| Basic Diagnostic Equipment (e.g., ECG, basic ultrasound probes) | 5,000 - 20,000 | Includes basic installation and testing. |
| Mid-range Imaging Equipment (e.g., X-ray, standard ultrasound) | 25,000 - 75,000 | Covers installation, calibration, and performance verification. |
| Advanced Imaging Equipment (e.g., MRI, CT scanners) | 100,000 - 500,000+ | Requires specialized technicians, extensive testing, and potential infrastructure checks. |
| Laboratory Analyzers (mid-to-high complexity) | 20,000 - 150,000+ | Varies based on automation and specific assays. |
| Surgical Equipment (basic to moderate) | 15,000 - 60,000 | Includes setup, functional checks, and safety verification. |
| Specialized/Robotic Surgical Systems | 200,000 - 1,000,000+ | Extremely complex, often involving integration and extensive training. |
Factors Influencing Medical Equipment Commissioning Costs in Egypt
- Type and Complexity of Medical Equipment
- Number of Devices to be Commissioned
- Reputation and Expertise of the Vendor/Service Provider
- Geographic Location of the Healthcare Facility
- Scope of Commissioning Services Required (Installation, Calibration, Testing, Training, etc.)
- Site Readiness and Infrastructure Requirements
- Regulatory Compliance and Certification Needs
- Inclusion of Warranty and Maintenance Agreements
Affordable Medical Equipment Commissioning Service Options
Navigating the procurement and commissioning of medical equipment can be a significant undertaking, especially for facilities with budget constraints. Fortunately, affordable medical equipment commissioning services exist, offering valuable solutions through structured 'value bundles' and strategic cost-saving approaches. Value bundles typically encompass a predefined set of services, often at a discounted rate compared to purchasing each service à la carte. This allows healthcare providers to anticipate and manage their commissioning costs effectively. Cost-saving strategies within these services focus on efficiency, risk mitigation, and leveraging expertise to prevent costly errors or delays. By understanding these offerings, institutions can ensure their new equipment is safely and effectively integrated into their operations without breaking the bank.
| Value Bundle Type | Description | Cost-Saving Benefits | Ideal For |
|---|---|---|---|
| Basic Commissioning Bundle | Covers essential steps: verification, installation, FPT, basic calibration, and initial documentation. | Reduced overall service cost due to standardization. Predictable expenses. | Smaller clinics, new equipment installations with minimal complexity, budget-focused procurement. |
| Standard Commissioning Bundle | Includes Basic Bundle services plus more in-depth testing, initial user training, and extended documentation. | Higher value by bundling common needs. Prevents additional training costs later. | Medium-sized facilities, standard medical devices, practices needing immediate operational readiness. |
| Comprehensive Commissioning Bundle | Encompasses Standard Bundle services plus advanced performance validation, integration testing with existing systems, and comprehensive user training programs. | Minimizes potential integration issues and costly rework. Maximizes staff efficiency from day one. | Large hospitals, complex imaging equipment, facilities with integrated IT infrastructures, multi-device procurements. |
| Site-Specific Custom Bundle | Tailored to unique equipment or facility requirements, allowing selection from a menu of services. | Pay only for necessary services. Avoids paying for unwanted or redundant offerings. | Unique equipment types, specialized facilities, situations requiring specific compliance checks. |
Key Components of Affordable Medical Equipment Commissioning Services
- Pre-installation Site Assessment
- Equipment Unpacking and Verification
- Installation and Connectivity Setup
- Functional Performance Testing (FPT)
- Calibration and Accuracy Checks
- Basic User Training and Orientation
- Documentation and Reporting
- Post-installation Support (limited duration)
Verified Providers In Egypt
In the competitive landscape of healthcare, identifying reliable and credentialed providers is paramount for individuals seeking quality medical services. In Egypt, Franance Health stands out as a beacon of trust and excellence, rigorously vetting its network to ensure that patients receive the highest standard of care. This commitment to verification sets Franance Health apart and makes them the premier choice for your health needs.
| Credential Type | Franance Health Verification Standard |
|---|---|
| Medical Licenses | Strict verification against official Egyptian medical registries and professional bodies. |
| Board Certifications | Confirmation of valid and up-to-date specialty board certifications from recognized institutions. |
| Educational Background | Thorough review of degrees, diplomas, and training from accredited medical schools and universities. |
| Professional History | Background checks to ensure a clean professional record, free from malpractice claims or disciplinary actions. |
| Ethical Standards | Assessment of adherence to medical ethics codes and professional conduct guidelines. |
| Patient Feedback (where applicable) | Consideration of patient reviews and satisfaction scores as part of ongoing quality assurance. |
Why Franance Health Providers in Egypt are the Best Choice:
- Uncompromising Credentialing Process: Franance Health implements a multi-layered verification system for all its partner providers. This includes checking medical licenses, board certifications, educational backgrounds, professional history, and adherence to ethical standards.
- Focus on Specialization and Expertise: We meticulously select specialists in every field of medicine, ensuring that you are connected with the most experienced and qualified practitioners for your specific condition.
- Patient-Centric Approach: Our verified providers are not only clinically excellent but also committed to patient satisfaction, offering compassionate care and clear communication throughout your treatment journey.
- Commitment to Continuous Improvement: Franance Health regularly reviews and updates its provider network, ensuring that our partners remain at the forefront of medical advancements and best practices.
- Seamless Access to Quality Care: By choosing Franance Health, you gain access to a curated network of trusted healthcare professionals, simplifying the process of finding the right doctor and ensuring peace of mind.
Scope Of Work For Medical Equipment Commissioning Service
This Scope of Work (SOW) outlines the services to be provided by the Commissioning Agent for the proper installation, functional testing, and performance verification of new medical equipment. The goal is to ensure all equipment operates according to manufacturer specifications, regulatory requirements, and the needs of the healthcare facility. This SOW covers the technical deliverables and standard specifications expected during the commissioning process.
| Technical Deliverable | Description | Standard Specification / Reference |
|---|---|---|
| Commissioning Plan | A detailed plan outlining the scope, schedule, roles, responsibilities, testing methodologies, and acceptance criteria for the commissioning process. | Facility-specific standards, manufacturer recommendations, industry best practices (e.g., ASHRAE Guideline 0). |
| Pre-Installation Checklist | Verification of site readiness, power supply, environmental conditions, structural support, and IT infrastructure prior to equipment delivery and installation. | Manufacturer's installation manual, facility design documents, relevant building codes. |
| Installation Verification Report | Confirmation that the equipment has been installed correctly according to manufacturer's instructions and design specifications, including verification of all connections and safety features. | Manufacturer's installation manual, relevant electrical and safety codes (e.g., IEC 60601). |
| Functional Performance Test (FPT) Protocols | Detailed procedures for testing each individual function and performance parameter of the medical equipment. | Manufacturer's technical specifications, performance validation procedures, relevant medical standards (e.g., IEC, ISO, FDA guidelines). |
| FPT Report | Documentation of the results of all functional performance tests, including measured values, pass/fail status, and any deviations. | FPT Protocols, manufacturer's specifications, observed performance. |
| Integrated Systems Test (IST) Protocols | Procedures for testing the interaction of the medical equipment with other building systems (e.g., HVAC, medical gas, nurse call, IT network, PACS). | Facility design documents, IT network specifications, building system integration requirements. |
| IST Report | Documentation of the results of integrated systems tests, verifying seamless operation and communication between connected systems. | IST Protocols, observed system interactions. |
| Training Plan and Materials | A structured plan for training facility staff on the operation, maintenance, and troubleshooting of the new equipment, along with associated training materials. | Manufacturer's operation and maintenance manuals, facility training policies. |
| Training Completion Records | Documentation confirming that all designated personnel have received and understood the required training. | Training Plan, attendance sheets, competency assessments. |
| O&M Manual Archive | Collection and organization of all Operation and Maintenance (O&M) manuals, warranty information, and service records. | Manufacturer's provided documentation. |
| Final Commissioning Report | A comprehensive report summarizing the entire commissioning process, including all previous reports, test results, identified deficiencies, corrective actions taken, and final acceptance of the equipment. | Facility-specific commissioning template, industry best practices. |
| As-Built Drawings (Equipment Related) | Updated drawings reflecting the final installation details of the medical equipment, including any modifications made during the commissioning process. | Facility design standards, architect/engineer requirements. |
| Manufacturer's Certificate of Compliance | Proof from the manufacturer that the equipment meets all relevant safety and performance standards. | Regulatory body requirements (e.g., FDA, CE Marking), relevant ISO standards. |
Key Stages of Medical Equipment Commissioning
- Pre-Installation Verification
- Installation Verification
- Functional Performance Testing (FPT)
- Integrated Systems Testing (IST)
- Training and Handover
- Documentation and Reporting
Service Level Agreement For Medical Equipment Commissioning Service
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for Medical Equipment Commissioning Services provided by [Your Company Name] to [Client Name]. This SLA is an addendum to the Master Service Agreement (MSA) dated [Date of MSA].
| Service Level | Response Time Guarantee | Uptime Guarantee |
|---|---|---|
| Critical Failures | 2 hours (from notification) | 99.5% (during operational hours, excluding scheduled maintenance) |
| Major Failures | 4 business hours (from notification) | 98.0% (during operational hours, excluding scheduled maintenance) |
| Minor Failures | 8 business hours (from notification) | 95.0% (during operational hours, excluding scheduled maintenance) |
Definitions
- Commissioning Service: The process of installing, testing, and validating medical equipment to ensure it meets specified performance standards and is ready for clinical use.
- Response Time: The maximum allowable time from when a service request is officially logged with [Your Company Name]'s support until a qualified technician begins diagnosis or takes initial corrective action.
- Uptime: The percentage of time during the agreed-upon service period that the commissioned medical equipment is available and fully functional, excluding scheduled maintenance and agreed-upon downtime.
- Downtime: Any period during which the commissioned medical equipment is unavailable for use due to a failure, malfunction, or the need for unscheduled maintenance, as determined by the client and confirmed by [Your Company Name].
- Scheduled Maintenance: Pre-planned maintenance activities for the commissioned equipment, agreed upon in advance by both parties, for which downtime is expected and not counted against uptime guarantees.
- Critical Failure: A malfunction that renders the medical equipment completely inoperable and poses an immediate risk to patient safety or significantly disrupts critical clinical workflows.
- Major Failure: A malfunction that impairs the performance of the medical equipment significantly, potentially affecting diagnostic accuracy or treatment efficacy, but does not render it completely inoperable.
- Minor Failure: A malfunction that affects a non-critical function of the medical equipment or causes minor operational inconvenience, but does not impact core functionality, safety, or diagnostic/treatment accuracy.
Frequently Asked Questions

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