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Dialysis RO/Water Treatment Plant Installation Service in Egypt
Engineering Excellence & Technical Support
Dialysis RO/Water Treatment Plant Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision Engineering for Pure Water
Our expert engineers in Egypt design and install state-of-the-art RO and water treatment systems, leveraging advanced technologies to ensure the highest purity water standards for your dialysis facility, meeting all critical medical requirements.
Seamless Installation & Commissioning
We provide end-to-end installation services across Egypt, from site assessment and civil works to system integration and full commissioning. Our experienced teams guarantee efficient project execution and minimal disruption to your operations.
Uncompromising Quality & Compliance
Adhering to international standards and local Egyptian regulations, our dialysis water treatment installations are built for reliability and longevity. We prioritize rigorous quality control and comprehensive testing to ensure optimal performance and patient safety.
What Is Dialysis Ro/water Treatment Plant Installation Service In Egypt?
Dialysis RO/Water Treatment Plant Installation Service in Egypt refers to the specialized engineering and construction process of establishing facilities designed to purify water to the stringent standards required for hemodialysis and other medical applications. This involves the design, procurement, assembly, commissioning, and validation of Reverse Osmosis (RO) systems, along with associated pre-treatment and post-treatment units, specifically tailored for medical environments. The primary objective is to produce ultrapure water, free from microbial contamination, endotoxins, dissolved solids, and chemical impurities, thereby ensuring patient safety and optimal treatment efficacy. These plants are integral components of dialysis centers, hospitals, and specialized medical facilities.
| Need For Service | Target Users/Facilities | Typical Use Cases |
|---|---|---|
| Regulatory Compliance: Adherence to national (e.g., Ministry of Health regulations) and international (e.g., AAMI, ISO) standards for dialysis water quality. | Dialysis Centers: Standalone facilities dedicated to providing hemodialysis treatment. | Hemodialysis: Providing purified water for the dialysate fluid used in hemodialysis machines, removing waste products from the blood. |
| Patient Safety: Prevention of infections, complications, and adverse reactions caused by contaminated or impure water. | Hospitals (Nephrology Departments): Inpatient and outpatient units requiring dialysis services. | Peritoneal Dialysis Preparation: Producing sterile water for the preparation of dialysate solutions used in peritoneal dialysis. |
| Equipment Protection: Preventing scaling and fouling of expensive dialysis equipment and RO membranes, extending their lifespan. | Specialized Medical Clinics: Facilities offering advanced renal care. | Continuous Renal Replacement Therapy (CRRT): Supplying ultra-pure water for continuous dialysis treatments used in critical care settings. |
| Operational Efficiency: Ensuring a consistent and reliable supply of high-quality water essential for continuous treatment cycles. | Research Laboratories (Medical): Requiring ultrapure water for specific medical research applications. | Water for Injection (WFI) Preparation (Ancillary): While not the primary function, some advanced systems may contribute to the production of purified water for other medical uses, indirectly supporting sterile environments. |
| Cost-Effectiveness: Minimizing operational costs through efficient water usage and reduced maintenance requirements compared to relying on single-use or inadequately treated water sources. | Mobile Dialysis Units: Providing on-site water purification for temporary or remote dialysis services. | Emergency Preparedness: Ensuring a reliable water source for dialysis in disaster or emergency situations. |
Key Components of Dialysis RO/Water Treatment Plant Installation
- Pre-treatment Systems: Including multimedia filters, activated carbon filters, and water softeners to remove particulate matter, chlorine, and hardness ions that can damage RO membranes and affect water quality.
- Reverse Osmosis (RO) Units: The core of the system, employing semi-permeable membranes to remove dissolved salts, organic compounds, bacteria, and viruses.
- Post-treatment Systems: Such as UV sterilization and micron filtration to eliminate any residual microorganisms and ensure water purity.
- Storage and Distribution Systems: Including tanks and piping made from inert materials to maintain water quality after treatment.
- Monitoring and Control Systems: Automated sensors and controllers for continuous monitoring of water quality parameters (e.g., conductivity, flow rate, pressure) and system performance.
- System Integration and Plumbing: Connecting all components and integrating them with the facility's existing water supply and distribution networks.
- Commissioning and Validation: Rigorous testing and documentation to verify that the installed system meets all specified performance criteria and regulatory standards.
- Training and Handover: Providing operational and maintenance training to facility personnel.
Who Needs Dialysis Ro/water Treatment Plant Installation Service In Egypt?
Egypt's growing healthcare sector, increasing industrialization, and the constant need for pure water for various applications create a significant demand for Dialysis RO/Water Treatment Plant Installation Services. This service is crucial for ensuring the production of ultra-pure water essential for medical treatments like hemodialysis, as well as for industrial processes that require high water purity. The target customers range from large-scale medical facilities to specialized industrial enterprises, all requiring reliable and efficient water purification solutions.
| Customer Type | Key Departments/Decision Makers | Specific Needs |
|---|---|---|
| Hospitals & Dialysis Centers | Nephrology Department, Biomedical Engineering Department, Procurement Department, Hospital Administration | Reliable supply of medical-grade RO water for hemodialysis machines, compliance with international healthcare standards, regular maintenance and servicing, system upgrades. |
| Pharmaceutical Industry | Quality Control Department, Production Department, Engineering & Maintenance Department, Supply Chain Management | Ultra-pure water for drug manufacturing, sterile processing, laboratory testing, compliance with Good Manufacturing Practices (GMP), scalability of systems. |
| Food & Beverage Industry | Quality Assurance Department, Production Management, Plant Operations, R&D Department | Potable water treatment for beverages, ingredient preparation, cleaning and sanitization processes, meeting food safety regulations. |
| Electronics Manufacturing | Process Engineering, Production Management, Quality Control, Facilities Management | Deionized water for wafer cleaning, component rinsing, maintaining a highly controlled production environment, reducing defects. |
| Research & Development Laboratories | Laboratory Managers, Principal Investigators, Facility Managers, Procurement Officers | High-purity water for sensitive experiments, analytical instrumentation, cell culture, sterile media preparation. |
| Government Health Institutions | Ministry of Health & Population, Public Hospitals Administration, Procurement Offices | Establishing and maintaining water treatment infrastructure for public healthcare facilities, ensuring access to safe dialysis water, cost-effective solutions. |
| Water Bottling & Purification Companies | Operations Management, Quality Control, Engineering Department | Large-scale RO systems for bottled water production, ensuring consistent water quality, meeting consumer demand, efficiency in production. |
Target Customers & Departments for Dialysis RO/Water Treatment Plant Installation Service in Egypt
- Hospitals (Public & Private)
- Specialized Dialysis Centers
- Industrial Manufacturing Plants (e.g., Pharmaceuticals, Food & Beverage, Electronics)
- Research & Development Laboratories
- Government Health Institutions
- Water Bottling & Purification Companies
- Hotels & Resorts (for high-purity water needs)
Dialysis Ro/water Treatment Plant Installation Service Process In Egypt
This document outlines the comprehensive workflow for Dialysis Reverse Osmosis (RO) / Water Treatment Plant installation services in Egypt, from the initial customer inquiry to the final execution and handover. Our process is designed to ensure a seamless, efficient, and compliant installation, meeting the stringent requirements of dialysis facilities.
| Stage | Description | Key Activities | Deliverables/Outcomes | Estimated Timeline (Egypt Context) |
|---|---|---|---|---|
| The client expresses interest in a dialysis RO/Water Treatment Plant installation service. | Receive and acknowledge inquiry, understand client's basic needs, discuss project scope, and schedule an initial meeting. | Initial understanding of client requirements, confirmation of service interest. | 1-3 Business Days |
| A thorough evaluation of the client's facility to determine site-specific requirements and challenges. | On-site visit, assessment of existing water source quality, space availability, power supply, plumbing, and existing infrastructure. Detailed technical discussion with facility staff. | Detailed site report, water quality analysis report (if applicable), identification of potential installation challenges. | 3-7 Business Days (depending on site complexity and travel) |
| Development of a customized proposal and detailed quotation based on the site assessment. | Selection of appropriate RO/Water Treatment technology, system design, bill of materials, cost breakdown, installation plan, projected timeline, and warranty information. | Comprehensive proposal document, itemized quotation. | 5-10 Business Days (after site assessment completion) |
| Formalizing the agreement between the client and our company. | Review and negotiation of the proposal and quotation, contract drafting, signing of the service agreement, and collection of advance payment. | Signed service contract, confirmed project start date, advance payment receipt. | 3-7 Business Days |
| Detailed engineering and design of the RO/Water Treatment Plant to meet specific client and regulatory standards. | Finalizing system schematics, P&ID (Piping and Instrumentation Diagram), electrical diagrams, structural drawings, and obtaining any necessary permits (if applicable). | Approved engineering designs, system specifications. | 7-14 Business Days (concurrent with procurement where possible) |
| Sourcing and acquiring all necessary equipment, components, and materials. | Ordering of RO membranes, pumps, filters, control panels, piping, fittings, and other components. Coordination of shipping and delivery to the installation site in Egypt. | All project components delivered to site, readiness for installation. | Varies significantly based on lead times for specific equipment, can range from 2-8 Weeks |
| Ensuring the installation site is ready to receive the equipment. | Clearing the installation area, verifying power and water connections, preparing any required civil works (e.g., flooring, mounting structures). | Site ready for installation, all necessary infrastructure in place. | 1-3 Business Days (immediately prior to installation) |
| The physical installation of the RO/Water Treatment Plant at the client's facility. | Skilled technicians and engineers assemble and connect all components according to the approved designs. Installation of piping, electrical connections, and control systems. | Fully assembled and physically installed RO/Water Treatment Plant. | 5-15 Business Days (depending on system size and complexity) |
| Rigorous testing and validation of the installed plant's performance. | Pre-commissioning checks, operational tests, water quality testing (e.g., TDS, conductivity, microbial tests) to ensure compliance with dialysis standards, system performance optimization. | Successfully commissioned RO/Water Treatment Plant, verified water quality reports, operational readiness. | 3-7 Business Days |
| Training the client's personnel on the operation and basic maintenance of the plant. | Conducting hands-on training sessions for operators and maintenance staff, providing user manuals and documentation, formal handover of the system. | Trained personnel, complete documentation package, official system handover. | 1-2 Business Days |
| Providing ongoing support and maintenance services to ensure optimal plant performance. | Warranty period support, scheduled preventive maintenance visits, troubleshooting, and spare parts supply. (Optional, depending on service agreement). | Continued reliable operation of the RO/Water Treatment Plant, client satisfaction. | Ongoing (as per service agreement) |
Dialysis RO/Water Treatment Plant Installation Service Workflow in Egypt
- Inquiry & Initial Consultation
- Site Assessment & Technical Evaluation
- Proposal & Quotation Generation
- Contractual Agreement & Finalization
- Design & Engineering
- Procurement & Logistics
- Pre-installation Site Preparation
- Plant Assembly & Installation
- Testing & Commissioning
- Training & Handover
- Post-installation Support & Maintenance
Dialysis Ro/water Treatment Plant Installation Service Cost In Egypt
Installing a Reverse Osmosis (RO) and Water Treatment plant for dialysis facilities in Egypt is a critical and complex process. The cost is influenced by a multitude of factors, making a precise universal price difficult to ascertain. This service involves not only the equipment itself but also expert design, installation, commissioning, and ongoing maintenance. The primary goal is to ensure the production of high-purity water essential for patient safety and effective dialysis treatment, adhering to strict medical standards. The scale of the facility, the required water purity levels, the existing water source quality, and the chosen technology all play significant roles in the overall investment. Local currency, the Egyptian Pound (EGP), is the basis for these costs, and fluctuations in the market can impact final pricing.
| Category | Estimated Cost Range (EGP) | Notes |
|---|---|---|
| **Small Scale (e.g., single dialysis station to small clinic) | 300,000 - 750,000 EGP | Basic RO system with essential pre-treatment and minimal post-treatment. Suitable for lower patient volumes and less demanding raw water. |
| **Medium Scale (e.g., small dialysis center, 10-20 stations) | 750,000 - 1,500,000 EGP | More robust RO system, comprehensive pre-treatment, advanced post-treatment (e.g., UV, UF), and potentially some level of automation. Accounts for higher water demand and stricter purity. |
| **Large Scale (e.g., large dialysis center, hospital wing, multiple units) | 1,500,000 - 4,000,000+ EGP | Industrial-grade RO systems, extensive multi-stage pre-treatment, advanced post-treatment (e.g., EDI), sophisticated control and monitoring systems, redundancy, and compliance with stringent medical standards. Cost is highly variable based on exact specifications. |
| **Pre-treatment Modules (per unit, e.g., softener, filter) | 30,000 - 150,000 EGP | Varies significantly based on type, capacity, and brand. |
| **RO Membranes (per element) | 10,000 - 40,000 EGP | Depends on brand, size, and performance characteristics. |
| **Installation Labor & Engineering | 10% - 25% of Equipment Cost | Covers design, civil works, plumbing, electrical, and commissioning. |
| **Ancillary Equipment (e.g., storage tanks, pumps, piping) | 100,000 - 500,000 EGP | Depends on the scale and complexity of the distribution network. |
Key Factors Influencing Dialysis RO/Water Treatment Plant Installation Costs in Egypt
- Plant Capacity & Scale: The volume of purified water required daily (liters per minute/hour) directly dictates the size and complexity of the RO system and associated treatment modules. Larger capacities generally translate to higher initial costs.
- Water Source Quality: The raw water source (e.g., municipal tap water, well water) and its existing contaminants (e.g., high TDS, hardness, chlorine, microorganisms) will determine the pre-treatment stages necessary. More complex pre-treatment adds to the cost.
- Required Water Purity Standards: Dialysis requires extremely high purity water, often exceeding standard RO systems. Meeting specific international (e.g., AAMI, ISO) or national medical standards may necessitate additional polishing stages, such as ultrafiltration, UV sterilization, and EDI (Electrodeionization), increasing the overall price.
- Technology & Equipment Selection: The choice of RO membranes, pumps, filters, and control systems from different manufacturers can vary significantly in price. Premium brands or more advanced technologies will incur higher costs.
- Installation Complexity & Site Conditions: The physical location of the installation, accessibility, available space, and the need for specialized infrastructure (e.g., plumbing, electrical connections, drainage) can affect labor and material costs.
- Pre-treatment Requirements: Depending on the raw water quality, the plant may require extensive pre-treatment units like sand filters, carbon filters, water softeners, and chemical dosing systems.
- Post-treatment & Distribution Systems: The final stages of purification and the design of the distribution loop to dialysis stations, including redundant systems and backflow prevention, contribute to the overall cost.
- Automation & Control Systems: Advanced automation for monitoring, control, and data logging can enhance efficiency and safety but also increases the initial investment.
- Ancillary Services: This includes site assessment, system design and engineering, professional installation, system commissioning and validation, operator training, and initial spare parts supply.
- Warranty & Maintenance Packages: While not strictly installation cost, the terms of the warranty and any included initial maintenance packages can influence the overall financial picture.
- Geographic Location within Egypt: While less significant than other factors, regional pricing variations for labor and materials might exist.
- Supplier & Integrator Reputation: Established and reputable suppliers and system integrators might command higher prices due to their expertise, reliability, and after-sales support.
Affordable Dialysis Ro/water Treatment Plant Installation Service Options
Seeking affordable dialysis RO/water treatment plant installation services? This guide outlines valuable options, focusing on cost-saving strategies and the benefits of bundled solutions. Investing in a reliable water treatment system is crucial for dialysis centers to ensure patient safety and operational efficiency. We explore how to get the best value for your investment without compromising on quality.
| Value Bundle Option | Inclusions | Cost-Saving Strategies | Ideal For |
|---|---|---|---|
| Basic Setup & Filtration | RO unit, essential pre-filters, post-filters, basic installation. | Opt for standard, readily available filter brands. Self-installation of simpler components where feasible (with technician oversight). Negotiate bulk discounts on filters. | Smaller clinics with limited budgets or those looking for a foundational system. |
| Standard Integrated System | RO unit, UF, pre/post-filters, integrated control panel, professional installation, initial water quality testing. | Bundle installation with initial filter purchase. Inquire about package deals with preventative maintenance contracts. Consider energy-efficient RO membranes. | Mid-sized clinics requiring a robust and reliable system with professional setup. |
| Premium All-Inclusive Package | Advanced RO/EDI system, UF, advanced monitoring, customized installation, comprehensive plumbing & electrical, extended warranty, ongoing maintenance contract, advanced water testing. | Leverage long-term service agreements for discounts. Explore leasing options for the equipment to spread costs. Negotiate on software and monitoring features if not critically needed. | Larger dialysis centers or those prioritizing long-term operational peace of mind and advanced features. |
| Modular & Scalable Solutions | Core RO unit with add-on modules for UF, EDI, or increased capacity. Installation of the core system with future module integration planned. | Phased investment: install the core now and add modules as needs grow. Choose manufacturers with standardized modular designs for easier upgrades. | New or expanding facilities with anticipated growth and varying budget constraints over time. |
Key Considerations for Affordable Dialysis RO/Water Treatment Installation
- Understanding Your Needs: Accurately assess your center's daily water volume requirements, existing infrastructure, and specific water quality parameters.
- System Types & Technologies: Explore Reverse Osmosis (RO), Ultrafiltration (UF), and Electrodeionization (EDI) technologies, understanding their pros, cons, and cost implications.
- Installation Scope: Differentiate between basic installation, full-scale setup with plumbing and electrical, and integration with existing dialysis machines.
- Maintenance & Service Plans: Factor in ongoing costs for filter replacements, membrane cleaning, and regular system checks.
- Regulatory Compliance: Ensure the chosen system and installation meet all local and national health and safety regulations.
- Scalability: Consider future expansion needs when selecting a system that can be upgraded or expanded.
- Water Quality Testing: Regularly test your water post-installation to verify system performance and ensure patient safety.
Verified Providers In Egypt
In the dynamic landscape of healthcare in Egypt, ensuring access to qualified and trustworthy medical professionals is paramount. 'Verified Providers in Egypt' refers to healthcare practitioners who have undergone rigorous credentialing and validation processes. Franance Health stands out as a leading platform committed to this verification, offering a curated network of the best healthcare choices for patients. Their meticulous credentialing process not only confirms the professional qualifications and licenses of their affiliated doctors, specialists, and facilities, but also often includes checks for patient satisfaction, ethical conduct, and adherence to international quality standards. This dedication to verification instills confidence and peace of mind for individuals seeking medical care.
| Verification Aspect | Franance Health's Approach | Benefit to Patients |
|---|---|---|
| Medical License & Accreditation | Thoroughly verified against official registries and regulatory bodies. | Ensures legal practice and adherence to national medical standards. |
| Educational Background & Specialization | Confirms degrees, certifications, and specialized training from reputable institutions. | Guarantees expertise in specific medical fields and sub-specialties. |
| Professional Experience | Evaluates years of practice, relevant work history, and case management experience. | Assesses practical skills and the ability to handle diverse medical situations. |
| Continuing Medical Education (CME) | Monitors participation in ongoing training and the latest advancements. | Ensures providers are up-to-date with current medical knowledge and techniques. |
| Patient Feedback & Satisfaction | Collects and analyzes patient reviews and testimonials. | Prioritizes providers known for excellent communication, empathy, and positive outcomes. |
| Ethical Conduct & Professionalism | May involve background checks and adherence to a code of conduct. | Promotes a safe and trustworthy healthcare environment. |
Why Franance Health is the Best Choice for Verified Providers in Egypt:
- Rigorous Credentialing: Franance Health employs a multi-faceted verification process, going beyond basic licensing to ensure practitioners meet high standards of expertise and ethics.
- Comprehensive Validation: They meticulously check educational background, professional experience, specializations, and continuous medical education.
- Patient-Centric Approach: Beyond qualifications, Franance Health often considers patient feedback and satisfaction scores, prioritizing those who demonstrate exceptional care.
- Adherence to Standards: Affiliated providers are encouraged to meet and often exceed national and international healthcare quality benchmarks.
- Specialized Network: Franance Health curates a diverse network, ensuring access to a wide range of specialists for various medical needs.
- Transparency and Trust: The verification process fosters transparency, allowing patients to make informed decisions with confidence.
- Enhanced Accessibility: By simplifying the search for qualified professionals, Franance Health makes accessing top-tier healthcare in Egypt more accessible.
Scope Of Work For Dialysis Ro/water Treatment Plant Installation Service
This Scope of Work (SOW) outlines the requirements for the installation services of a Dialysis Reverse Osmosis (RO) / Water Treatment Plant. The service provider will be responsible for all aspects of the installation, including site preparation, equipment installation, system commissioning, and user training, ensuring the plant meets all specified technical deliverables and standard specifications.
| Section | Description | Technical Deliverables | Standard Specifications / References |
|---|---|---|---|
| Assessment and preparation of the installation site, including space, power, plumbing, and drainage. | Completed site readiness report, confirmation of adequate space and utility access. | Manufacturer's installation manual, local building codes, electrical codes, plumbing codes. |
| Safe transportation, receipt, and unpacking of all plant components. | Inventory of all delivered components, confirmation of no damage during transit. | Packing lists, manufacturer's equipment specifications. |
| Assembly and installation of all RO membranes, pre-filters, post-filters, pumps, tanks, and associated piping. | Properly connected and secured mechanical components, leak-free piping system. | Manufacturer's installation manual, ASME B31.3 for process piping, NSF/ANSI standards for materials. |
| Wiring and connection of all electrical components, including control panels, motors, and sensors. | Professionally wired and tested electrical system, proper grounding, functional control panel. | Manufacturer's electrical diagrams, NEC (National Electrical Code), local electrical regulations. |
| Connection of the RO/Water Treatment Plant to the facility's water supply and drainage systems. | Functional water intake and waste discharge, compliance with water quality and drainage regulations. | Manufacturer's installation manual, local plumbing codes, environmental regulations. |
| Thorough flushing of the entire system to remove contaminants and debris, followed by sanitization. | Water quality reports confirming removal of manufacturing residue and effective sanitization. | Manufacturer's recommended flushing and sanitization procedures, AAMI standards for dialysis water. |
| Comprehensive testing of the system under various operating conditions to verify performance and water quality. | Commissioning report detailing test results, system parameters, and water quality analysis. | Manufacturer's performance specifications, AAMI RD52:2021 (or latest version) for Dialysis Water Purity, ISO 13485 (if applicable for medical devices). |
| Training for facility staff on system operation, routine monitoring, basic troubleshooting, and safety procedures. | Training attendance records, user manuals provided in local language, demonstration of operational tasks. | Manufacturer's operation and maintenance manuals, best practices for dialysis water treatment. |
| Provision of all relevant documentation, including as-built drawings, test reports, and manuals. | Complete handover package, including all required certifications and warranties. | Manufacturer's warranty documentation, as-built drawings, operation and maintenance manuals. |
Key Objectives
- To ensure the successful and timely installation of the Dialysis RO/Water Treatment Plant.
- To guarantee the system operates according to the manufacturer's specifications and industry standards.
- To provide comprehensive training to facility personnel for operation and basic maintenance.
- To deliver a fully functional and compliant water treatment system for dialysis use.
Service Level Agreement For Dialysis Ro/water Treatment Plant Installation Service
This Service Level Agreement (SLA) outlines the performance standards and support commitments for the installation of a dialysis Reverse Osmosis (RO)/Water Treatment Plant by [Your Company Name] (hereinafter referred to as the 'Service Provider') for [Client Name] (hereinafter referred to as the 'Client'). This SLA is an integral part of the main service contract and defines the expected response times and uptime guarantees during the installation and initial commissioning phases. It is understood that this SLA applies specifically to the installation service and not to ongoing maintenance or operational issues after successful commissioning, unless otherwise specified.
| Service Level | Description | Target Response Time | Uptime Guarantee |
|---|---|---|---|
| Installation Phase Support | Technical assistance and troubleshooting during the on-site installation and assembly of the RO/Water Treatment Plant. | 2 hours for critical issues (e.g., component failure preventing installation) via phone/email; 4 business hours for non-critical issues. On-site response for critical issues within 24 business hours. | Not Applicable (focus is on successful installation) |
| Initial System Testing & Calibration | Support to address any immediate issues encountered during the initial functional testing and calibration of the installed system. | 1 hour for critical issues (e.g., failure to achieve target water quality parameters) via phone/email; 2 business hours for non-critical issues. On-site response for critical issues within 12 business hours. | Not Applicable (focus is on successful commissioning) |
| Commissioning & Handover Support | Assistance to resolve any issues that arise during the final commissioning process, ensuring the plant meets all agreed-upon performance specifications. | 1 hour for critical issues (e.g., inability to pass final performance tests) via phone/email; 2 business hours for non-critical issues. On-site response for critical issues within 8 business hours. | 99.5% uptime for the system during the 7-day commissioning verification period, provided all Client-provided utilities are within specifications and the system is operated according to training. |
| Post-Installation Critical System Failure (within 7 days of handover) | Immediate support for any critical failure of the installed system that prevents its intended use during the initial 7-day post-handover period. | 30 minutes for critical issues via phone/email. On-site response within 4 business hours. | 99.5% uptime during the 7-day post-handover period, provided all Client-provided utilities are within specifications and the system is operated according to training. |
Scope of Service
- Installation of the specified dialysis RO/Water Treatment Plant as per the agreed-upon project plan and specifications.
- On-site assembly and connection of all plant components.
- Integration with existing site infrastructure (power, water supply, drainage).
- Initial system testing and calibration.
- Basic user training on system operation and emergency shutdown procedures.
- Commissioning and handover of the fully functional system.
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