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Verified Service Provider in Egypt
HEPA Filtration Installation & Validation Support Service in Egypt
Engineering Excellence & Technical Support
HEPA Filtration Installation & Validation Support Service High-standard technical execution following OEM protocols and local regulatory frameworks.
ISO 17025 Accredited Validation
Ensure compliance with international standards through our ISO 17025 accredited validation services for HEPA filtration systems. We provide rigorous testing and certification to guarantee optimal performance and air purity in your Egyptian facility.
Expert On-Site Installation & Commissioning
Our certified technicians offer expert on-site installation and commissioning of HEPA filtration systems across Egypt. We meticulously plan, execute, and verify installations to guarantee seamless integration and immediate operational effectiveness.
Advanced Performance Monitoring & Reporting
Leverage our advanced performance monitoring and comprehensive reporting services for your HEPA filters. We provide data-driven insights into system efficiency, filter life, and air quality, enabling proactive maintenance and optimized operational costs in Egypt.
What Is Hepa Filtration Installation & Validation Support Service In Egypt?
HEPA (High-Efficiency Particulate Air) filtration installation and validation support services in Egypt refer to specialized technical assistance provided for the proper integration and verification of HEPA filter systems within various environments. This service ensures that installed HEPA filters achieve their intended performance specifications, meeting stringent air quality and containment standards. The installation component involves the physical mounting, sealing, and integration of HEPA filters into existing or new HVAC (Heating, Ventilation, and Air Conditioning) systems, cleanrooms, biosafety cabinets, or other air handling units. Validation, a critical post-installation phase, employs a suite of rigorous testing methodologies to confirm the filter's integrity, efficiency, and the overall effectiveness of the filtration system. This includes leak testing (e.g., using DOP/PAO aerosol penetration tests), airflow measurements, pressure drop monitoring, and often a review of system design and commissioning records. The objective is to provide demonstrable evidence that the HEPA filtration is performing as designed, preventing the ingress or egress of airborne contaminants.
| Who Needs HEPA Filtration Installation & Validation Support? | Typical Use Cases |
|---|---|
| Pharmaceutical Manufacturing: Facilities requiring stringent control of airborne particulate matter and microbial contamination for product integrity and patient safety. | Cleanroom Environments: Industries such as semiconductor manufacturing, biotechnology, and medical device production where ultra-clean air is essential. |
| Healthcare Facilities: Operating rooms, isolation wards, intensive care units, and laboratories to prevent the spread of airborne pathogens and protect immunocompromised patients. | Biosafety Laboratories (BSL-2, BSL-3, BSL-4): Handling of infectious agents requires high levels of containment to protect personnel and the environment. |
| Research & Development Laboratories: Requiring controlled environments for sensitive experiments and the protection of personnel from hazardous airborne substances. | Hospitals & Clinics: General air purification and infection control, especially in critical care areas. |
| Food & Beverage Processing: Ensuring hygienic production environments to prevent contamination and maintain product quality. | HVAC System Upgrades: Retrofitting existing buildings with advanced air filtration for improved indoor air quality (IAQ) or compliance with new standards. |
| Industrial Manufacturing: Processes that generate hazardous airborne dusts, fumes, or volatile organic compounds (VOCs) that require containment and exhaust filtration. | Data Centers: Maintaining clean environments to protect sensitive electronic equipment from particulate-induced failures. |
Key Components of HEPA Filtration Installation & Validation Support Service
- Design Review & Consultation: Assessing system requirements and recommending appropriate HEPA filter types and integration strategies.
- Equipment Procurement & Sourcing: Facilitating the acquisition of certified HEPA filters and associated housings/sealing materials.
- Installation & Sealing: Professional mounting of HEPA filters, ensuring airtight seals to prevent bypass leakage.
- System Integration: Connecting HEPA filters to HVAC ductwork, fans, and control systems.
- Pre-Validation Checks: Initial inspections for physical damage and proper fitment.
- Airflow & Pressure Monitoring: Measuring airflow rates and pressure differentials to confirm operational parameters.
- Filter Integrity Testing (Leak Testing): Utilizing methods like aerosol penetration testing (e.g., ISO 14644-3) to detect leaks and verify filter efficiency.
- Face Velocity Measurements: Ensuring uniform airflow across the filter face.
- System Performance Verification: Confirming that the installed HEPA filtration meets specified containment or air quality targets.
- Documentation & Reporting: Providing comprehensive reports detailing installation procedures, test results, and validation certificates.
- Training & Handover: Educating facility personnel on proper operation, maintenance, and filter change-out procedures.
Who Needs Hepa Filtration Installation & Validation Support Service In Egypt?
The demand for professional HEPA filtration installation and validation support services in Egypt is growing across various sectors. These services are crucial for maintaining air quality standards, ensuring operational efficiency, and complying with stringent regulatory requirements. The target customers are organizations that require high levels of air purity for their processes, products, or the well-being of their occupants.
| Target Customer Sector | Key Departments/Areas | Primary Needs |
|---|---|---|
| Pharmaceutical & Biotechnology | Cleanrooms, Production Areas, QC Labs, R&D Labs, Aseptic Processing | Sterility, GMP Compliance, Product Integrity, Contamination Control |
| Hospitals & Healthcare Facilities | Operating Theaters, Isolation Rooms, ICU, Dialysis Centers, Pharmacies, Laboratories | Infection Control, Patient Safety, Staff Protection, Air Sterilization |
| Food & Beverage Manufacturers | Processing Areas, Packaging Lines, Warehousing, Quality Control | Food Safety, Shelf-Life Extension, Microbial Control, Contamination Prevention |
| Electronics & Semiconductor Manufacturers | Cleanrooms, Assembly Lines, Testing Facilities | Particulate Control, Product Yield, Equipment Reliability, Defect Prevention |
| Research & Development Laboratories | General Labs, Biosafety Cabinets, Animal Facilities, Specialized Experimentation Areas | Experiment Integrity, Contamination Prevention, Containment, Aerosol Control |
| Aerospace & Defense Industries | Manufacturing & Assembly Bays, Cleanrooms, Component Testing | Precision Manufacturing, Component Reliability, Dust & Particle Control |
| Museums & Archives | Exhibition Halls, Storage Facilities, Conservation Labs | Artifact Preservation, Environmental Control, Pollutant Mitigation |
| High-Occupancy Buildings/Offices | Specialized Wellness Zones, HVAC Systems for Sensitive Occupants, Executive Suites | Enhanced Air Quality, Allergen Reduction, Improved Occupant Comfort |
Target Customers and Departments Requiring HEPA Filtration Installation & Validation Support Service in Egypt
- {"title":"Pharmaceutical & Biotechnology Companies","description":"These companies are at the forefront of sterile manufacturing and research. HEPA filters are essential for cleanrooms, isolation units, and production areas to prevent microbial contamination and ensure product integrity. Validation ensures compliance with Good Manufacturing Practices (GMP)."}
- {"title":"Hospitals & Healthcare Facilities","description":"Crucial for patient safety and infection control. HEPA filters are used in operating theaters, isolation rooms (e.g., for airborne infectious diseases), intensive care units, and laboratories to minimize the spread of pathogens and protect vulnerable patients and staff."}
- {"title":"Food & Beverage Manufacturers","description":"Maintaining a sterile or controlled environment is vital for preventing spoilage and contamination of food products. HEPA filtration is used in processing areas, packaging lines, and storage facilities to extend shelf life and ensure food safety standards."}
- {"title":"Electronics & Semiconductor Manufacturers","description":"Ultra-clean environments are a prerequisite for the production of sensitive electronic components. Even microscopic particles can render these components defective. HEPA filtration is indispensable in cleanrooms for preventing particulate contamination."}
- {"title":"Research & Development Laboratories","description":"Across various scientific disciplines, controlled environments are needed for experiments, sample handling, and sensitive equipment. HEPA filters protect experiments from external contamination and prevent the release of potentially hazardous aerosols."}
- {"title":"Aerospace & Defense Industries","description":"Precision manufacturing and assembly of critical components require highly controlled environments to prevent particulate contamination that could lead to equipment failure. HEPA filtration plays a role in maintaining these stringent standards."}
- {"title":"Museums & Archives","description":"To preserve delicate artifacts, historical documents, and artwork, controlling airborne pollutants and particles is essential. HEPA filtration helps prevent degradation and damage caused by environmental factors."}
- {"title":"High-Occupancy Buildings & Offices (with specialized needs)","description":"While not always requiring industrial-grade HEPA, certain areas within large office buildings, such as those catering to individuals with respiratory sensitivities or in high-risk zones, may benefit from enhanced air filtration. This also includes companies with a strong focus on employee wellness and productivity."}
Hepa Filtration Installation & Validation Support Service Process In Egypt
This document outlines the HEPA Filtration Installation & Validation Support Service Process in Egypt, detailing the workflow from initial customer inquiry to final service execution and validation. Our service aims to ensure the highest standards of air quality and compliance for our clients.
| Phase | Stage | Description | Key Activities | Deliverables | Responsible Party |
|---|---|---|---|---|---|
| Phase 1: Pre-Execution | Inquiry & Initial Consultation | Understanding client's basic requirements and service needs. | Receive and acknowledge inquiry, schedule initial call/meeting, gather preliminary information. | Acknowledgement of inquiry, preliminary understanding of client needs. | Client, Service Provider Sales Team |
| Phase 1: Pre-Execution | Needs Assessment & Site Survey | Detailed evaluation of the site, existing infrastructure, and specific HEPA filtration requirements. | On-site visit, detailed inspection of HVAC systems, airflow analysis, measurement of current air quality parameters, discussion of specific application and compliance needs. | Site survey report, detailed requirement specification, preliminary risk assessment. | Service Provider Technical Team, Client Representatives |
| Phase 1: Pre-Execution | Proposal & Quotation | Development of a comprehensive service proposal and cost estimate. | Formulate technical solution, define scope of work, create detailed bill of materials, develop installation and validation plan, prepare cost quotation. | Detailed Service Proposal, Itemized Quotation. | Service Provider Technical & Commercial Teams |
| Phase 1: Pre-Execution | Contract & Agreement | Formalizing the service agreement between the client and the service provider. | Review and negotiation of proposal terms, contract signing, payment schedule agreement. | Signed Service Contract/Agreement. | Client, Service Provider Management |
| Phase 1: Pre-Execution | Procurement & Logistics | Acquiring necessary HEPA filters, equipment, and arranging logistics for the project in Egypt. | Ordering HEPA filters and associated materials, coordinating delivery to site, ensuring availability of specialized tools and equipment. | Procured materials and equipment, confirmed delivery schedule. | Service Provider Procurement & Logistics Team |
| Phase 2: Execution | Installation | Physical installation of HEPA filtration systems according to design and specifications. | Preparation of installation area, removal of existing filters (if applicable), installation of new HEPA filters and housings, ensuring proper sealing and fit, adherence to safety protocols. | Installed HEPA filtration system. | Service Provider Installation Team |
| Phase 2: Execution | Pre-Validation Testing | Initial checks to ensure the installed system is functioning correctly before formal validation. | System power-up and basic function test, checking for air leaks, initial airflow measurements. | Pre-validation test results. | Service Provider Technical Team |
| Phase 2: Execution | Validation Testing | Conducting rigorous tests to confirm the performance and efficacy of the HEPA filtration system. | Performing airflow measurements, pressure drop testing, particle counting tests (e.g., ISO 14644 standards), smoke testing for visualization, challenging the filter integrity. | Validation test reports, compliance verification data. | Service Provider Validation Team |
| Phase 3: Post-Execution | Reporting & Documentation | Providing comprehensive documentation of the installation and validation process. | Compiling installation records, all validation test results, calibration certificates for testing equipment, and a final validation report summarizing findings. | Comprehensive Service & Validation Report, Documentation Package. | Service Provider Validation Team |
| Phase 3: Post-Execution | Handover & Training | Formally handing over the installed system and providing necessary training to client personnel. | Presenting the final report and documentation, providing training on system operation, basic maintenance, and emergency procedures. | Client acknowledgement of handover, trained client personnel. | Service Provider Project Manager, Client Representatives |
| Phase 3: Post-Execution | Post-Service Support | Offering ongoing support and maintenance services. | Answering client queries, providing troubleshooting assistance, scheduling future maintenance or filter replacement services. | Satisfied client, ongoing service relationship. | Service Provider Support Team |
Service Workflow Overview
- Inquiry & Initial Consultation
- Needs Assessment & Site Survey
- Proposal & Quotation
- Contract & Agreement
- Procurement & Logistics
- Installation
- Pre-Validation Testing
- Validation Testing
- Reporting & Documentation
- Handover & Training
- Post-Service Support
Hepa Filtration Installation & Validation Support Service Cost In Egypt
The cost of HEPA filtration installation and validation support services in Egypt can vary significantly based on several key factors. These factors influence the overall price, making it important for clients to understand them when budgeting for such critical infrastructure. The local currency for pricing is the Egyptian Pound (EGP).
| Service Component | Estimated Price Range (EGP) | Notes |
|---|---|---|
| HEPA Filter Installation (per unit) | 2,000 - 15,000+ | Varies based on unit size, complexity, and integration needs. Larger, more complex systems will be at the higher end. |
| Basic HEPA System Validation (e.g., basic air change verification) | 3,000 - 10,000 | Covers fundamental tests for a single zone or small area. |
| Comprehensive HEPA System Validation (e.g., pharmaceutical cleanroom) | 10,000 - 50,000+ | Involves extensive testing, multiple validation points, and adherence to stringent industry standards. Can be significantly higher for very large or complex facilities. |
| Support for HVAC Integration | 5,000 - 25,000+ | Cost depends on the complexity of integrating HEPA filters into existing or new HVAC systems, including ductwork modifications and air balancing. |
| Site Survey & Consultation | 1,000 - 5,000 | Initial assessment of needs and system design recommendations. |
| Project Management (for larger installations) | Included in overall project cost, or 5-15% of project value | Ensures smooth execution and coordination of all aspects. |
| Filter Replacement & Maintenance Contract (Annual) | 1,500 - 10,000+ per year | Depends on the number and type of filters, frequency of replacement, and level of service. |
Key Pricing Factors for HEPA Filtration Installation & Validation Support Services in Egypt:
- Scope of Work: The complexity and size of the HEPA filtration system to be installed are primary drivers. This includes the number of HEPA filters, the size of the filter units, and the integration with existing HVAC systems.
- System Type & Technology: Different types of HEPA filtration systems (e.g., standalone units, integrated into AHUs, laminar flow hoods) come with varying installation complexities and associated costs.
- Existing Infrastructure: The condition and accessibility of the existing HVAC infrastructure will impact installation time and effort. Retrofitting into older buildings might require more modifications.
- Validation Requirements: The rigor and specific standards required for validation (e.g., ISO, specific industry standards for healthcare, pharmaceuticals, or semiconductor manufacturing) will influence the testing protocols and the expertise needed.
- Number of Validation Points/Tests: The more validation points and tests required, the higher the cost associated with labor, specialized equipment, and reporting.
- Geographic Location within Egypt: While less impactful than other factors, travel and logistics for the service team to remote or more distant locations might add minor costs.
- Service Provider's Reputation & Expertise: Established providers with a proven track record and specialized expertise often command higher prices due to reliability and guaranteed outcomes.
- Project Timeline & Urgency: Rush projects or those requiring expedited validation may incur premium charges.
- Additional Services: Services beyond basic installation and validation, such as ongoing maintenance, filter replacement plans, or training, will be additional costs.
- Material Costs: While the service is about labor and expertise, the cost of the HEPA filters themselves (if not provided by the client) and any associated ductwork or sealing materials will be factored in.
- Regulatory Compliance: Ensuring the installation and validation meet local Egyptian health and safety regulations can add to the complexity and therefore the cost.
Affordable Hepa Filtration Installation & Validation Support Service Options
Our Affordable HEPA Filtration Installation & Validation Support Service offers comprehensive solutions tailored to your budget. We understand the importance of clean air and the need for reliable HEPA filtration systems. This service provides professional installation, meticulous validation to ensure optimal performance, and ongoing support, all designed with cost-effectiveness in mind. We aim to make high-quality air purification accessible to a wider range of clients, from small businesses to individual facilities, by offering flexible options and strategic cost-saving measures.
| Service Component | Standard Pricing (Indicative) | Value Bundle/Cost-Saving Option | Estimated Savings |
|---|---|---|---|
| HEPA Filter Installation | $500 - $1000 per unit | Included in Installation & Validation Bundle | 5-10% |
| HEPA System Validation | $300 - $600 per unit | Included in Installation & Validation Bundle | 5-10% |
| Annual Preventative Maintenance Visit | $200 - $400 per unit | Included in 1-Year Maintenance Package | 15% |
| Emergency Service Call | $300 (base fee) + hourly rate | Covered by Comprehensive Maintenance Package | Waived Base Fee + Discounted Hourly Rate |
| Bulk Installation (5+ units) | Tiered pricing | Volume Discount Applied | Up to 15% |
| Off-Peak Scheduling Discount | N/A | Flexible scheduling with dedicated team | 10% |
Value Bundles & Cost-Saving Strategies
- Bundled Installation & Validation: Combine your HEPA filter installation with our expert validation services for a streamlined and cost-effective process. This eliminates the need for separate booking and scheduling, often resulting in a lower overall price.
- Volume Discounts: For larger projects or facilities requiring multiple HEPA systems, we offer tiered discounts based on the quantity of units installed and validated. The more you need, the more you save.
- Preventative Maintenance Packages: Invest in our preventative maintenance plans. Regular servicing and filter replacements by our certified technicians will extend the life of your HEPA systems and prevent costly breakdowns or performance degradation, saving you money in the long run.
- Off-Peak Installation Scheduling: Take advantage of lower rates by scheduling your installation and validation during off-peak hours or seasons. This flexibility can lead to significant cost reductions.
- Customizable Service Agreements: We don't offer one-size-fits-all solutions. Work with our team to create a service agreement that precisely matches your needs and budget, ensuring you only pay for the services you require.
- Energy Efficiency Consultation: Our validation process includes an assessment of your HEPA system's energy efficiency. We can advise on upgrades or operational adjustments that reduce energy consumption, leading to lower utility bills.
- Long-Term Contract Incentives: For clients seeking ongoing support, we offer special pricing and benefits for longer-term service contracts, demonstrating our commitment to your facility's air quality and your cost savings.
- Referral Program: Refer a new client to our HEPA filtration services and both you and the new client can receive a discount on your next service or installation. Share the savings!
Verified Providers In Egypt
In Egypt's rapidly evolving healthcare landscape, discerning reliable and high-quality providers is paramount. Franance Health stands out as a beacon of trust and excellence, offering a network of verified healthcare professionals and institutions. This commitment to verification ensures that patients receive the highest standard of care, backed by rigorous credentialing and quality assurance processes. Choosing Franance Health means opting for peace of mind, knowing you are connected with the best medical expertise Egypt has to offer.
| Provider Type | Franance Health Verification Criteria | Benefits for Patients |
|---|---|---|
| Doctors & Specialists | Valid medical licenses, board certifications, proven clinical experience, positive patient reviews, adherence to ethical guidelines. | Access to highly qualified and experienced medical professionals, personalized treatment plans, improved health outcomes. |
| Hospitals & Clinics | Accreditation from recognized bodies, advanced medical technology, adherence to international safety standards, experienced medical staff, strong patient satisfaction scores. | Access to state-of-the-art facilities, comprehensive medical services, safe and effective treatments, superior patient care. |
| Diagnostic Centers | Certified technicians, calibrated equipment, adherence to quality control protocols, timely and accurate reporting. | Reliable diagnostic results, early detection of conditions, informed medical decisions. |
Why Franance Health is Your Best Choice:
- Rigorous Verification Process: Franance Health meticulously vets all its providers, ensuring they meet stringent standards for qualifications, experience, and ethical practice.
- Access to Top-Tier Professionals: Our network comprises leading doctors, specialists, and healthcare facilities renowned for their expertise and patient-centric approach.
- Comprehensive Healthcare Solutions: From routine check-ups to specialized treatments, Franance Health connects you with a wide spectrum of medical services.
- Commitment to Patient Safety and Quality: We prioritize your well-being by partnering exclusively with providers who demonstrate a proven track record of delivering excellent patient outcomes.
- Seamless Healthcare Navigation: Franance Health simplifies your healthcare journey, offering easy access to trusted providers and transparent information.
Scope Of Work For Hepa Filtration Installation & Validation Support Service
This document outlines the Scope of Work (SOW) for the provision of HEPA Filtration Installation & Validation Support Services. The objective is to ensure the proper installation and validated performance of HEPA filtration systems to meet stringent air quality requirements. The services encompass all necessary activities from site assessment and design consultation through to installation, testing, and final validation reporting.
| Deliverable | Description | Standard Specification / Reference |
|---|---|---|
| Site Assessment Report | Documented findings from the site visit, including existing conditions, constraints, and recommendations for HEPA filter integration. | Internal Company Standards, Client Facility Guidelines |
| Design Review Minutes/Report | Record of discussions, feedback, and agreed-upon revisions to the HEPA filtration system design. | Manufacturer Installation Manuals, Industry Best Practices (e.g., ASHRAE) |
| Installation Checklist/Report | Detailed checklist confirming proper installation of all components, sealing, and connections. Includes photographic evidence where applicable. | Manufacturer Installation Guidelines, ISO 14644-4 (Cleanrooms and associated controlled environments – Part 4: Construction and commissioning) |
| Validation Protocol | Formal document outlining the scope, methodology, responsibilities, and acceptance criteria for HEPA filter validation. | ISO 14644-3 (Cleanrooms and associated controlled environments – Part 3: Metrology and instrumentation), Client's Validation Master Plan (VMP) |
| Validation Test Results | Raw data and analyzed results from all performed validation tests (airflow, differential pressure, leak testing, particle counts if applicable). | ISO 14644-3, IEST-RP-CC007.1 (Testing Clean Air Delivery Units), IEST-RP-CC034.1 (HEPA and ULPA Filter Testing) |
| Validation Report | Comprehensive report summarizing the validation process, test results, any deviations, and a conclusion on the system's compliance with specified requirements. Includes a Certificate of Validation. | Client's Validation Master Plan (VMP), Good Manufacturing Practices (GMP) Guidelines (e.g., FDA 21 CFR Part 211), ISO 14644-2 (Cleanrooms and associated controlled environments – Part 2: Monitoring to demonstrate fitness for intended use) |
| As-Built Drawings (if applicable) | Updated drawings reflecting the final installed configuration of the HEPA filtration system. | Client's Drawing Standards |
Key Activities and Deliverables
- Site Assessment and Consultation: Comprehensive evaluation of existing HVAC infrastructure, facility layout, and specific air quality requirements to determine optimal HEPA filter placement and system integration.
- Design Review and Recommendations: Review of proposed HEPA filtration system designs, including filter types, housing, sealing, and integration with existing systems. Provision of expert recommendations for optimization.
- Procurement Support (Optional): Assistance in specifying and sourcing appropriate HEPA filters, housings, and related materials.
- Installation Supervision and Execution: Oversight and/or direct execution of HEPA filter installation, ensuring adherence to manufacturer specifications, industry best practices, and regulatory requirements. This includes proper sealing, mounting, and integration.
- Pre-Validation Testing: Conducting initial checks and tests to verify correct installation, integrity of seals, and basic system functionality before formal validation.
- Installation Verification: Documented verification of all installed components, ensuring they match the approved design and specifications.
- Validation Protocol Development: Creation of a detailed validation protocol outlining the methodology, acceptance criteria, and testing procedures for HEPA filter performance.
- Performance Testing and Validation: Execution of validation tests as per the approved protocol. This typically includes:
- Airflow Measurement: Verifying that the system delivers the required airflow rates.
- Differential Pressure Monitoring: Assessing pressure drops across the HEPA filters to ensure proper loading and integrity.
- HEPA Filter Integrity Testing (Leak Testing): Utilizing methods such as the photometer test (DOP/PAO) to confirm the absence of leaks in the filter media and housing seals.
- Particle Count Measurement (Optional, based on facility requirements): Measuring airborne particle counts to demonstrate achievement of required cleanroom classification.
- Validation Report Generation: Comprehensive documentation of all installation and validation activities, including test results, observations, deviations, and a final conclusion on the validation status.
- System Handover and Training: Formal handover of the installed and validated HEPA filtration system, including operational manuals and basic user training for facility personnel.
Service Level Agreement For Hepa Filtration Installation & Validation Support Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the HEPA Filtration Installation & Validation Support Service provided by [Your Company Name]. This SLA is effective as of [Start Date] and will remain in effect until terminated by either party in accordance with the Master Service Agreement (MSA).
| Service Category | Severity Level | Response Time Guarantee | Resolution Time Target | Uptime Guarantee (for operational systems during maintenance/validation) |
|---|---|---|---|---|
| Installation | Standard | 24-48 business hours for initial consultation and scheduling | As per project plan | N/A (new installation) |
| Validation/Re-validation | Standard | 48-72 business hours for scheduling post-request | As per project plan | N/A (system not operational during validation) |
| Troubleshooting & Repair | Critical (System failure impacting operations) | 4 business hours | 8 business hours (target, dependent on parts availability) | N/A (system down) |
| Troubleshooting & Repair | High (Performance degradation, potential impact) | 8 business hours | 24 business hours (target) | 99.5% (for the specific HEPA unit during scheduled maintenance) |
| Troubleshooting & Repair | Medium (Minor issues, no immediate impact) | 24 business hours | 72 business hours (target) | 99.8% (for the specific HEPA unit during scheduled maintenance) |
| Preventative Maintenance | Scheduled | As per agreed maintenance schedule | As per scope of work | 99.9% (for the specific HEPA unit during scheduled maintenance) |
| On-site Support | Emergency (Urgent system failure) | 2 business hours (dispatch) | 4 business hours (initial assessment and proposed solution) | N/A (system down) |
Service Scope
- Installation of new HEPA filtration systems.
- Validation and re-validation of existing HEPA filtration systems.
- Troubleshooting and repair of HEPA filtration systems.
- Preventative maintenance services for HEPA filtration systems.
- On-site support for urgent system failures.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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