Verified Service Provider in Djibouti
Vivarium & Animal Research Facilities in Djibouti
Engineering Excellence & Technical Support
Vivarium & Animal Research Facilities solutions for Research & Discovery (R&D). High-standard technical execution following OEM protocols and local regulatory frameworks.
State-of-the-Art Biosafety Level 2+ Vivarium
Our newly constructed facility in Djibouti boasts a Biosafety Level 2+ vivarium, equipped with advanced HEPA filtration, negative pressure containment, and automated environmental controls to ensure the highest standards of animal welfare and research integrity. This allows for the safe and ethical housing of a diverse range of research species, facilitating crucial studies in tropical diseases and arid ecosystem biology.
Integrated Genomics and Phenotyping Hub
Djibouti's research facilities are home to a cutting-edge genomics and phenotyping hub, providing comprehensive capabilities for molecular diagnostics, genetic sequencing, and non-invasive physiological monitoring of research animals. This integrated approach accelerates data acquisition and analysis, enabling deeper insights into disease mechanisms and the development of novel therapeutic strategies tailored to regional health challenges.
Strategic Location for Arid & Tropical Disease Research
Leveraging Djibouti's unique arid and coastal environment, our vivarium and research facilities offer unparalleled access to indigenous animal populations and disease vectors relevant to prevalent tropical and zoonotic diseases. This strategic advantage supports vital research in epidemiology, vector control, and the development of vaccines and treatments specific to the Horn of Africa's ecological context.
What Is Vivarium & Animal Research Facilities In Djibouti?
Vivarium and Animal Research Facilities in Djibouti refer to specialized infrastructure and services designed for the housing, care, and use of laboratory animals in scientific research, development, and testing. These facilities adhere to stringent ethical and regulatory guidelines to ensure animal welfare and the integrity of scientific outcomes. The service involves the provision of appropriate housing (cages, enclosures), environmental controls (temperature, humidity, lighting), specialized diets and water, veterinary care, sanitation, waste disposal, and biosecurity measures. It also encompasses the management of animal breeding colonies, procurement of specific animal models, and ensuring compliance with relevant national and international animal welfare legislation.
| Who Needs Vivarium & Animal Research Facilities? | Typical Use Cases | |||||
|---|---|---|---|---|---|---|
| Academic and Research Institutions (Universities, Medical Schools): For fundamental research in biology, medicine, and veterinary sciences. | Drug Discovery and Development (Pharmaceutical and Biotechnology Companies): Pre-clinical testing of novel therapeutics, vaccines, and medical devices. | Government Agencies (Public Health, Veterinary Services): Disease surveillance, development of diagnostic tools, and research into zoonotic diseases. | Contract Research Organizations (CROs): Providing specialized animal research services to other entities. | Diagnostic Laboratories: Production of antisera or cell lines for diagnostic purposes. | ||
| Basic Biological Research: Investigating fundamental physiological, genetic, and pathological processes. | Pharmacological and Toxicological Studies: Evaluating the safety and efficacy of new drugs and chemicals. | Disease Modeling: Creating animal models that mimic human or animal diseases for study and treatment development. | Surgical Procedure Development and Training: Practicing and refining surgical techniques. | Immunological Research: Studying immune responses and developing vaccines. | Neuroscience Research: Investigating brain function, behavior, and neurological disorders. | Reproductive Biology Research: Studying fertility, gestation, and developmental processes. |
Key Components of Vivarium & Animal Research Facilities
- Housing and Environmental Control: Provision of suitable enclosures with controlled temperature, humidity, light cycles, and ventilation to meet species-specific requirements.
- Animal Health and Welfare: Comprehensive veterinary care, including health monitoring, disease prevention, surgical support, anesthesia, analgesia, and humane endpoints.
- Husbandry and Nutrition: Specialized diets, clean water, and routine husbandry practices to maintain animal health and wellbeing.
- Sanitation and Waste Management: Rigorous cleaning protocols and safe disposal of animal waste and contaminated materials to prevent disease transmission and maintain a healthy environment.
- Biosecurity: Measures to prevent the introduction and spread of infectious agents within the facility, protecting both the animals and research integrity.
- Breeding and Colony Management: Programs for breeding and maintaining genetically defined or specific pathogen-free (SPF) animal colonies.
- Procurement and Logistics: Sourcing and transportation of animals from reputable suppliers.
- Regulatory Compliance and Ethics: Adherence to national and international guidelines for animal research (e.g., OECD principles, AAALAC guidelines where applicable) and institutional ethical review processes.
- Research Support Services: May include specialized services such as imaging, surgical suites, or behavioral testing apparatus.
Who Needs Vivarium & Animal Research Facilities In Djibouti?
Vivarium and animal research facilities in Djibouti are crucial for advancing scientific understanding, developing new medical treatments, and ensuring public health. These facilities provide controlled environments for housing and studying animals, enabling researchers to conduct experiments and observe biological processes in a reproducible and ethical manner. Their presence is vital for innovation across various sectors, particularly in a region facing unique health challenges and seeking to build its scientific capacity.
| Customer Type | Primary Research Focus | Key Departments Involved | Example Research Questions | |
|---|---|---|---|---|
| Universities | Basic and applied biomedical research | Medical Sciences, Biology, Chemistry, Pharmacy | How does this new compound affect the immune response to malaria? | What are the genetic factors contributing to diabetes susceptibility in the Djiboutian population? |
| Ministry of Health | Public health surveillance and interventions | Epidemiology, Infectious Diseases, Public Health Policy | What are the most effective vector control strategies for preventing dengue fever? | How can we improve the accessibility and efficacy of TB treatment in rural areas? |
| Ministry of Agriculture | Animal health and livestock productivity | Veterinary Medicine, Animal Husbandry, Zoonotic Diseases | Developing a vaccine for Rift Valley Fever in livestock. | Investigating the transmission pathways of avian influenza. |
| Biotech Startups | Developing novel diagnostics or therapeutics | Molecular Biology, Immunology, Pharmacology | Can we develop a rapid diagnostic test for a specific parasitic infection? | Evaluating the efficacy of a new antimicrobial agent. |
| International Research Consortia | Global health issues, regional specific challenges | Multiple interdisciplinary departments | Understanding the long-term health impacts of climate change on disease vectors. | Collaborating on the development of a universal vaccine for a neglected tropical disease. |
Who Needs Vivarium & Animal Research Facilities in Djibouti? Target Customers and Departments
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Vivarium & Animal Research Facilities Process In Djibouti
The process for establishing and operating Vivarium & Animal Research Facilities in Djibouti, from initial inquiry to final execution, involves several distinct stages. This workflow is designed to ensure compliance with national regulations, ethical standards, and scientific rigor. The process begins with a formal inquiry from a researcher or institution intending to utilize or establish such facilities. This is followed by a detailed proposal submission, review by relevant authorities, facility design and construction or modification, animal acquisition and ethical oversight, and finally, the commencement of approved research activities. Throughout this entire process, stringent documentation and adherence to ethical guidelines are paramount.
| Stage | Description | Key Stakeholders | Deliverables/Outcomes |
|---|---|---|---|
| Initial Inquiry & Feasibility Assessment | A formal request is submitted by an individual or institution outlining the intent to use or establish vivarium and animal research facilities. This stage assesses the preliminary feasibility and alignment with national priorities. | Researcher/Institution, Ministry of Higher Education and Scientific Research (MHESR) | Acknowledgement of inquiry, preliminary guidance on requirements. |
| Proposal Submission & Scientific Justification | A comprehensive proposal detailing the research objectives, methodology, species to be used, expected number of animals, and justification for their use in vivo. | Researcher/Institution, MHESR | Submitted research proposal. |
| Ethical Review & Approval | The proposal is reviewed by an Institutional Animal Care and Use Committee (IACUC) or equivalent national ethics board to ensure the humane treatment of animals and adherence to ethical principles. | IACUC/National Ethics Board, MHESR | Ethical approval for the research protocol. |
| Facility Design & Infrastructure Assessment | Detailed architectural and engineering plans for the vivarium, including housing, environmental controls, waste management, and security. Existing facilities are assessed for compliance. | Researcher/Institution, Architects, Engineers, MHESR | Approved facility design documents or assessment report for existing infrastructure. |
| Regulatory Compliance & Licensing | Ensuring all aspects of the facility and research adhere to Djibouti's national laws, regulations, and international guidelines for animal welfare and research. This includes obtaining necessary licenses and permits. | Researcher/Institution, MHESR, Ministry of Health, Ministry of Environment | Relevant licenses and permits for facility operation. |
| Animal Acquisition & Welfare Planning | Developing a detailed plan for the sourcing, transportation, housing, husbandry, and veterinary care of animals, ensuring their well-being at all stages. | Researcher/Institution, Veterinarians, Animal Technicians, MHESR | Approved animal acquisition and welfare plan. |
| Personnel Training & Competency | Ensuring all personnel involved in animal care and research are adequately trained and demonstrate competency in their respective roles, including handling, procedures, and ethical considerations. | Researcher/Institution, Training Institutions, MHESR | Records of trained and competent personnel. |
| Operational Protocols & SOP Development | Creation of Standard Operating Procedures (SOPs) for all aspects of vivarium management, animal handling, experimental procedures, emergency response, and record-keeping. | Researcher/Institution, Experienced Staff | Approved SOPs. |
| Facility Construction/Modification & Validation | Actual construction or modification of the vivarium according to the approved design. Validation of environmental controls and other critical systems. | Construction Companies, Engineers, Researcher/Institution | Completed and validated facility. |
| Pre-Operational Inspection & Final Approval | A final inspection by regulatory authorities to verify compliance with all approved plans, regulations, and SOPs before the facility can commence operations. | MHESR, Ministry of Health, Ministry of Environment | Final approval to operate. |
| Research Execution & Monitoring | Commencement of approved research activities, with ongoing monitoring of animal welfare and adherence to the approved protocol. | Researchers, Animal Technicians, Veterinarians | Ongoing research, animal health records, procedure logs. |
| Data Management & Reporting | Systematic collection, storage, and analysis of research data. Regular reporting to the MHESR on research progress and animal welfare status. | Researchers, Data Managers, MHESR | Research data, progress reports. |
| Animal Welfare Audits & Re-certification | Periodic audits by regulatory bodies to ensure continued compliance with animal welfare standards and ethical guidelines. Re-certification may be required. | MHESR, Independent Auditors | Audit reports, updated certifications. |
Vivarium & Animal Research Facilities Process in Djibouti
- Initial Inquiry & Feasibility Assessment
- Proposal Submission & Scientific Justification
- Ethical Review & Approval
- Facility Design & Infrastructure Assessment
- Regulatory Compliance & Licensing
- Animal Acquisition & Welfare Planning
- Personnel Training & Competency
- Operational Protocols & SOP Development
- Facility Construction/Modification & Validation
- Pre-Operational Inspection & Final Approval
- Research Execution & Monitoring
- Data Management & Reporting
- Animal Welfare Audits & Re-certification
Vivarium & Animal Research Facilities Cost In Djibouti
Establishing and maintaining vivarium and animal research facilities in Djibouti involves a complex interplay of costs influenced by several key factors. These factors determine the overall investment required, from initial setup to ongoing operational expenses. The local currency in Djibouti is the Djiboutian Franc (DJF).
| Facility Component / Service | Estimated Cost Range (DJF) | Notes |
|---|---|---|
| Initial Construction/Renovation (per sq meter) | 80,000 - 250,000+ | Highly variable based on materials, complexity of HVAC, and specialized rooms. |
| Basic Cage/Housing Unit (per unit) | 15,000 - 75,000+ | Depends on size, material, and species-specific requirements (e.g., rodent cages vs. larger animal enclosures). |
| Environmental Control Systems (HVAC, HEPA) | 5,000,000 - 50,000,000+ | Crucial for sensitive research; costs escalate with precision and redundancy. |
| Research Equipment (per major item) | 1,000,000 - 100,000,000+ | Ranges from basic microscopes to advanced imaging or genetic sequencers. |
| Veterinary Services (Annual Contract) | 2,000,000 - 15,000,000+ | Covers health monitoring, disease prevention, and surgical support. |
| Animal Feed & Bedding (Annual, estimated) | 500,000 - 10,000,000+ | Dependent on the number and type of animals. |
| Utilities (Electricity, Water - Monthly) | 200,000 - 1,500,000+ | Significant for climate-controlled facilities. |
| Staff Salaries (per professional staff member - Monthly) | 150,000 - 600,000+ | Includes researchers, veterinarians, technicians, and support staff. |
| Waste Disposal Services (Monthly) | 50,000 - 500,000+ | Varies based on volume and hazardous waste handling. |
| Security Systems (Initial Setup) | 500,000 - 5,000,000+ | Includes cameras, access control, and alarm systems. |
Key Pricing Factors for Vivarium & Animal Research Facilities in Djibouti
- Facility Size and Capacity: The total square footage and the number of animals the facility is designed to house directly impact construction, equipment, and utility costs. Larger, more specialized facilities will naturally be more expensive.
- Level of Sophistication and Technology: The degree of environmental control (temperature, humidity, lighting), air handling systems (HEPA filtration, negative/positive pressure), and automation (feeding, watering, monitoring) significantly affects the initial capital expenditure and ongoing maintenance.
- Animal Species and Housing Requirements: Different species have unique needs regarding cage size, bedding, environmental parameters, and specialized housing (e.g., for aquatic or insect research). Sourcing and maintaining these specialized environments add to the cost.
- Research Equipment and Infrastructure: Beyond housing, the cost of specialized research equipment (microscopes, centrifuges, incubators, surgical tools, imaging systems) and supporting infrastructure (laboratories, sterile preparation areas, waste disposal systems) is a major component.
- Regulatory Compliance and Accreditation: Meeting national and international standards for animal welfare, biosafety, and research ethics (if applicable) can necessitate specific design features, specialized training, and ongoing auditing, all of which incur costs.
- Personnel and Training: Skilled personnel are crucial for facility operation and research. Salaries for veterinarians, animal technicians, researchers, and support staff, along with ongoing training and certification, represent a significant operational expense.
- Utilities and Consumables: Electricity, water, specialized gases, feed, bedding, cleaning supplies, and veterinary consumables are recurring costs that can be substantial, especially for large or intensive facilities.
- Location and Site Preparation: The cost of land acquisition or lease, site preparation (clearing, leveling, utility connections), and adherence to any local zoning or building regulations will vary.
- Security and Biosecurity: Implementing robust security measures to prevent unauthorized access and biosecurity protocols to prevent disease introduction and spread is essential and contributes to the overall cost.
- Waste Management and Disposal: Proper and safe disposal of animal waste, hazardous materials, and carcasses, often requiring specialized services, adds to operational expenses.
Affordable Vivarium & Animal Research Facilities Options
Establishing affordable vivarium and animal research facilities requires a strategic approach to both infrastructure and operational costs. This involves understanding value bundles – curated packages of products and services that offer greater benefit than purchasing individually – and implementing smart cost-saving strategies throughout the planning, construction, and operational phases. Focusing on these areas can significantly reduce the initial capital expenditure and ongoing maintenance expenses, making cutting-edge research more accessible.
| Value Bundle Category | Description | Potential Cost Savings | Example Components |
|---|---|---|---|
| Integrated Vivarium Room Systems | Packages that combine caging, environmental controls, lighting, and monitoring systems from a single vendor. | Reduced integration complexity, bulk purchasing discounts, streamlined installation, potential for unified service contracts. | Pre-assembled rooms, centralized environmental control units, integrated data logging and alarm systems. |
| Energy-Efficient HVAC & Lighting Packages | Bundles of high-efficiency heating, ventilation, air conditioning, and lighting solutions specifically designed for vivarium environments. | Significant reduction in long-term utility costs, potential for government incentives or rebates, extended equipment lifespan. | Variable speed drives for fans and pumps, LED lighting with occupancy sensors, advanced air filtration systems. |
| Consumables & Disposables Subscriptions | Recurring supply agreements for essential items like bedding, feed, cages, and cleaning agents. | Predictable budgeting, bulk discounts, reduced administrative overhead for procurement, just-in-time delivery minimizing storage needs. | Automated replenishment services for cage liners, pre-portioned feed delivery, bulk discounts on sterile consumables. |
| Maintenance & Service Contracts | Comprehensive service agreements covering routine maintenance, inspections, and repairs for critical equipment. | Reduced risk of unexpected breakdowns and expensive emergency repairs, extended equipment life, predictable maintenance costs, access to expert technicians. | Annual service contracts for HVAC, autoclaves, and environmental monitoring systems, extended warranties on key equipment. |
| Smart Monitoring & Data Management Solutions | Integrated systems for real-time monitoring of environmental parameters, animal health, and equipment status, with cloud-based data storage. | Improved operational efficiency, early detection of issues to prevent losses, reduced labor for manual data collection, enhanced compliance reporting. | Wireless sensor networks, centralized dashboards, automated alert systems, integrated laboratory information management systems (LIMS). |
Key Cost-Saving Strategies
- Modular and Scalable Design: Opt for flexible designs that allow for expansion as needs grow, avoiding over-investment in unused space initially.
- Phased Construction: Break down the project into manageable phases, allowing for staggered investment and the potential to leverage early successes to fund later stages.
- Pre-fabricated Components: Utilize pre-fabricated vivarium rooms or modules, which can reduce on-site construction time and labor costs.
- Energy Efficiency: Invest in energy-efficient lighting, HVAC systems, and equipment to reduce long-term utility bills.
- Multi-purpose Equipment: Select equipment that can serve multiple functions, reducing the need for specialized, single-purpose units.
- Bulk Purchasing and Long-Term Contracts: Negotiate discounts by purchasing consumables and services in bulk or through long-term contracts.
- Sustainable Materials: Explore the use of durable, low-maintenance, and environmentally friendly materials that reduce replacement and repair costs.
- Smart Technology Integration: Implement smart building management systems for optimized climate control, lighting, and security, reducing waste and improving efficiency.
- Shared Resources and Collaboration: Explore opportunities to share specialized equipment, facilities, or even staff with other institutions to reduce individual overhead.
- Refurbishment and Upcycling: Consider refurbishing existing spaces or equipment where feasible, rather than always opting for new.
- Preventative Maintenance Programs: Implement robust preventative maintenance schedules to avoid costly emergency repairs and extend equipment lifespan.
- Staff Training and Cross-Training: Invest in comprehensive staff training to ensure efficient operation and reduce reliance on external specialists for routine tasks.
- Outsourced Services (Strategic): Evaluate which services (e.g., waste disposal, specialized cleaning) can be cost-effectively outsourced compared to in-house provision.
Verified Providers In Djibouti
In the growing healthcare landscape of Djibouti, identifying and choosing verified providers is paramount for ensuring quality and trustworthy medical services. Franance Health stands out as a leading organization in this regard. Their rigorous credentialing process and commitment to upholding the highest standards of medical practice make them the premier choice for patients seeking reliable healthcare solutions in Djibouti.
| Service Type | Franance Health Verified Providers Offer | Key Benefits for Patients |
|---|---|---|
| General Practice | Qualified and experienced general practitioners. | Reliable primary care, early diagnosis, and personalized health management. |
| Specialty Care (e.g., Cardiology, Pediatrics, Gynecology) | Board-certified specialists with advanced training. | Expert diagnosis and treatment for specific health conditions. |
| Diagnostic Services (e.g., Imaging, Laboratory) | Accredited laboratories and imaging centers with skilled technicians. | Accurate and timely diagnostic results for informed treatment decisions. |
| Surgical Procedures | Experienced surgeons operating in well-equipped facilities. | Safe and effective surgical interventions with a focus on patient outcomes. |
| Emergency Services | Certified emergency medical teams and facilities. | Rapid and life-saving care during critical situations. |
Why Franance Health Credentials Matter:
- Rigorous Vetting Process: Franance Health employs a multi-stage verification system for all healthcare professionals and facilities. This includes thorough background checks, examination of educational qualifications, validation of professional licenses, and assessment of clinical experience.
- Commitment to Quality Care: The credentials signify adherence to established medical protocols, best practices, and ethical guidelines. This ensures patients receive care that is both effective and safe.
- Enhanced Patient Trust: For patients, a Franance Health verified provider offers an added layer of assurance. It simplifies the decision-making process by highlighting practitioners and institutions that have met a stringent benchmark of excellence.
- Access to Specialized Expertise: Franance Health's network includes a wide array of specialists. Their verification process ensures these specialists possess the necessary qualifications and experience to handle complex medical needs.
- Up-to-Date Standards: The credentialing process is not a one-time event. Franance Health ensures ongoing compliance and professional development, meaning verified providers are always operating with current medical knowledge and techniques.
Scope Of Work For Vivarium & Animal Research Facilities
This document outlines the Scope of Work (SOW) for the design, construction, and commissioning of Vivarium and Animal Research Facilities. It details the technical deliverables required from the contractor and establishes the standard specifications to be adhered to throughout the project. The goal is to ensure the creation of state-of-the-art, compliant, and efficient research environments.
| Category | Standard Specification | Key Considerations | ||||
|---|---|---|---|---|---|---|
| HVAC and Environmental Control | Negative/Positive Pressure Gradients (as per animal species requirements) | Air Change Rates (ACPH) | Temperature and Humidity Control (± 1°C, ± 5% RH) | HEPA Filtration for Supply and Exhaust Air | Noise and Vibration Control | Redundant Systems for Critical Areas |
| Plumbing and Water Systems | Potable Water with appropriate outlets for animal care | Deionized/RO Water Systems (if required for specific research) | Wastewater Treatment and Disposal (compliant with environmental regulations) | Emergency Showers and Eyewash Stations | ||
| Electrical Systems | Reliable Power Supply with UPS and Generator Backup | Adequate Lighting (with dimming capabilities where needed) | Dedicated Circuits for Equipment | Emergency Lighting | ||
| Materials and Finishes | Non-porous, seamless, and easily cleanable surfaces (e.g., epoxy flooring, FRP wall panels) | Chemical and Biological Resistance | Durability and Longevity | Compliance with infection control standards | ||
| Security and Access Control | Biometric or Card Access Systems | CCTV Surveillance | Controlled Access Points | Segregated Areas (e.g., BSL-2, BSL-3 as required) | ||
| Sanitation and Waste Management | Dedicated Washdown Areas | Autoclave Integration | Biohazard Waste Handling and Disposal Systems | Cleanable Surfaces and Drainage | ||
| Animal Caging and Housing | Appropriate Caging for Species | Integrated Ventilation and Monitoring | Ease of Cleaning and Maintenance | Ergonomic Design for Staff |
Technical Deliverables
- Detailed Architectural and Engineering (A&E) Design Documents: Including floor plans, elevations, sections, mechanical, electrical, plumbing (MEP) systems, HVAC, and specialized animal containment systems.
- 3D BIM Model: A comprehensive Building Information Model (BIM) integrating all project disciplines for clash detection, visualization, and lifecycle management.
- Equipment Specifications and Submittals: Detailed specifications for all vivarium equipment, including caging systems, ventilation units, autoclaves, sanitation equipment, and monitoring systems, along with contractor submittals for approval.
- Commissioning Plan and Reports: A detailed plan for the testing and verification of all systems, followed by comprehensive reports documenting the commissioning process and performance validation.
- As-Built Drawings and Documentation: Accurate record drawings reflecting the final construction, including all system layouts and details, along with operation and maintenance (O&M) manuals.
- Training Manuals and Sessions: Comprehensive training for facility staff on the operation, maintenance, and emergency procedures for all installed systems and equipment.
- Regulatory Compliance Documentation: Evidence of compliance with all relevant local, state, and federal regulations, including but not limited to, Guide for the Care and Use of Laboratory Animals (NRC), AAALAC International standards, and OSHA requirements.
- Quality Assurance/Quality Control (QA/QC) Plan: A detailed plan outlining the contractor's approach to ensuring the quality of materials and workmanship throughout the project.
Service Level Agreement For Vivarium & Animal Research Facilities
This Service Level Agreement (SLA) outlines the expected response times and uptime guarantees for the Vivarium & Animal Research Facilities. It is designed to ensure the consistent availability and optimal performance of critical research infrastructure.
| Service Component | Guaranteed Uptime | Response Time (Critical Incident) | Response Time (Major Incident) | Response Time (Minor Incident) |
|---|---|---|---|---|
| Environmental Control Systems (Temperature, Humidity, Ventilation) | 99.9% | 30 minutes | 1 hour | 4 hours |
| Animal Watering Systems | 99.9% | 30 minutes | 1 hour | 4 hours |
| Autoclave/Sterilization Equipment | 99.5% | 1 hour | 4 hours | 8 hours |
| Primary Animal Housing Units | 99.9% | 30 minutes | 1 hour | 4 hours |
| General Lighting and Power | 99.9% | 1 hour | 4 hours | 8 hours |
| Data Management Systems (e.g., animal records, experiment tracking) | 99.8% | 1 hour | 4 hours | 24 hours |
| Access Control Systems | 99.9% | 30 minutes | 1 hour | 4 hours |
Key Definitions
- Uptime: The percentage of time the Vivarium & Animal Research Facilities are operational and accessible for intended research purposes.
- Downtime: The percentage of time the Vivarium & Animal Research Facilities are not operational or accessible.
- Critical Service: A service essential for the immediate well-being of research animals or the integrity of ongoing research projects.
- Major Incident: An event that significantly impacts the functionality of the Vivarium & Animal Research Facilities, affecting multiple users or a critical system.
- Minor Incident: An event that has a limited impact on the functionality of the Vivarium & Animal Research Facilities, affecting a single user or a non-critical system.
- Response Time: The maximum time allowed for a designated team member to acknowledge and begin addressing a reported issue.
- Resolution Time: The maximum time allowed for a reported issue to be fully resolved, restoring normal functionality.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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