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DICOM Node Integration & Routing Service in Djibouti
Engineering Excellence & Technical Support
DICOM Node Integration & Routing Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Robust DICOM Node Integration
Establishes seamless and secure integration with diverse DICOM PACS and modalities within Djibouti's healthcare network, ensuring bidirectional data flow and interoperability.
Intelligent DICOM Routing Engine
Implements a highly configurable and performant routing engine that intelligently directs DICOM studies to appropriate destinations based on predefined rules, AE Titles, and network configurations.
Secure Data Transmission & Access Control
Enforces stringent security protocols for DICOM data transit and storage, including encryption and granular access control mechanisms to protect patient privacy and comply with Djibouti's healthcare regulations.
What Is Dicom Node Integration & Routing Service In Djibouti?
The DICOM Node Integration & Routing Service in Djibouti refers to the establishment and management of a DICOM (Digital Imaging and Communications in Medicine) network infrastructure that facilitates the interoperability and secure transmission of medical imaging data within Djibouti. This service enables healthcare facilities, imaging centers, and potentially public health organizations to exchange DICOM objects (e.g., CT scans, MRI images, X-rays) between various imaging modalities, Picture Archiving and Communication Systems (PACS), and other DICOM-compliant applications. It involves configuring DICOM network entities (AE Titles), defining network connections, and implementing routing rules to ensure data reaches its intended destination accurately and efficiently. The service is critical for modernizing healthcare IT, improving diagnostic workflows, and enabling remote consultations or data sharing.
| Who Needs the Service? | Typical Use Cases | ||
|---|---|---|---|
| Hospitals and Clinics with Digital Imaging Departments (Radiology, Cardiology, etc.) | Automated transfer of acquired images from CT/MRI/X-ray modalities to PACS for storage and interpretation. | Distribution of interpreted studies from PACS to referring physicians' workstations or EMR systems. | Integration of new imaging equipment into existing DICOM networks. |
| Radiology Imaging Centers and Diagnostic Laboratories | Sending diagnostic images to referring physicians or external PACS for further review. | Receiving study orders from hospitals or clinics. | Archiving of images in a centralized PACS. |
| Public Health Organizations and Government Health Ministries | Facilitating centralized image archiving for public health initiatives or research. | Enabling remote access to imaging data for epidemiological studies or disaster response. | Establishing a national PACS infrastructure for data sharing and quality control. |
| Healthcare IT Providers and PACS Vendors | Deploying and managing DICOM network connectivity for their clients. | Ensuring interoperability between different vendor systems. | Providing remote support and maintenance for DICOM infrastructure. |
| Research Institutions | Aggregating imaging data from multiple sources for research purposes. | Facilitating secure data sharing with collaborators. |
Key Components and Requirements of DICOM Node Integration & Routing Service
- DICOM Network Configuration: Setting up AE Titles, Network Addresses (IP), and Ports for DICOM communication.
- Connection Management: Establishing and maintaining reliable network links between DICOM nodes (e.g., modality to PACS, PACS to RIS).
- Data Routing and Filtering: Implementing rules to direct specific DICOM objects to designated destinations based on patient ID, study type, or other criteria.
- Security Protocols: Integrating encryption (e.g., TLS/SSL) and authentication mechanisms to protect sensitive patient data during transmission.
- HL7 Integration (Optional but Common): Facilitating the exchange of non-imaging clinical information (e.g., patient demographics, study orders) with DICOM workflows.
- Network Bandwidth and Latency Management: Ensuring sufficient network resources for efficient image transfer, especially for large datasets.
- Compliance with Standards: Adhering to relevant DICOM standards (e.g., DICOM Part 8 for Network Communication) and any local Djibouti healthcare IT regulations.
- Monitoring and Logging: Implementing systems for tracking DICOM traffic, identifying errors, and auditing access.
- Troubleshooting and Support: Providing expertise for resolving connectivity issues and performance problems.
Who Needs Dicom Node Integration & Routing Service In Djibouti?
The DICOM Node Integration & Routing Service (DNIRS) is a crucial component for any healthcare ecosystem that relies on the secure and efficient exchange of medical imaging data. In Djibouti, its adoption is driven by the need to modernize healthcare infrastructure, improve patient care through better data accessibility, and enable seamless collaboration between different medical facilities. This service acts as a central hub, ensuring that DICOM (Digital Imaging and Communications in Medicine) compliant images can be sent, received, and routed to their intended destinations within a hospital or across a network of healthcare providers.
| Target Customer/Entity | Key Departments/Functions Benefiting | ||||
|---|---|---|---|---|---|
| Hospitals (Public & Private) | Radiology Department (image acquisition, storage, viewing) | IT Department (network infrastructure, data management) | Medical Records Department (patient data archiving) | Clinical Departments (cardiology, neurology, oncology, etc. for image consultation) | Emergency Department (rapid image access for diagnosis) |
| Radiology and Imaging Centers | Radiologists (efficient image workflow) | Technologists (seamless image transfer) | Administration (patient scheduling and billing data integration) | IT/PACS Administrators (system management and troubleshooting) | |
| Medical Research Institutions | Researchers (access to de-identified imaging datasets) | Data Management Teams (secure storage and retrieval) | IT Infrastructure (ensuring data integrity and accessibility) | ||
| Government Health Ministries & Agencies | Public Health Surveillance (anonymized data analysis) | Health Policy Makers (understanding resource allocation and needs) | National Health Information Exchange Initiatives (interoperability) | ||
| Tertiary Care Centers & Referral Hospitals | Specialist Physicians (receiving diagnostic images from remote facilities) | Inter-facility Communication Teams (coordinating patient transfers and care) | PACS/RIS Administrators (managing distributed image repositories) | ||
| Healthcare IT Service Providers & Integrators | Implementation Teams (deploying and configuring DNIRS) | Support Teams (providing ongoing maintenance and troubleshooting) | Consultants (advising on healthcare IT infrastructure upgrades) |
Who Needs DICOM Node Integration & Routing Service in Djibouti?
- Hospitals and Clinics (public and private)
- Radiology and Imaging Centers
- Medical Research Institutions
- Government Health Ministries and Agencies
- Tertiary Care Centers and Referral Hospitals
- Healthcare IT Service Providers and Integrators
Dicom Node Integration & Routing Service Process In Djibouti
This document outlines the comprehensive process for integrating a DICOM (Digital Imaging and Communications in Medicine) node and establishing a routing service within Djibouti. This workflow details the steps involved from an initial inquiry to the successful execution of DICOM data transmission and routing.
| Phase | Key Activities | Deliverables | Responsible Parties |
|---|---|---|---|
| Inquiry & Requirements Gathering | Initial contact, needs assessment, site/network survey | Requirements document, site assessment report | Client, Solution Provider |
| Planning & Design | Solution design, proposal, contract negotiation | Design document, proposal, signed contract | Solution Provider, Client |
| Implementation & Configuration | Hardware/software installation, network config, DICOM config, integration, security setup | Configured DICOM gateway/middleware, integrated systems, security policies | Solution Provider, Client IT |
| Testing & Validation | Unit, integration, UAT, performance testing | Test reports, UAT sign-off | Solution Provider, Client |
| Deployment & Training | Go-live, user training, documentation | Live DICOM service, trained users, user manuals | Solution Provider, Client |
| Support & Maintenance | Ongoing support, monitoring, maintenance, updates | Service level agreement adherence, system stability reports | Solution Provider, Client IT |
DICOM Node Integration & Routing Service Workflow in Djibouti
- {"items":["1. Initial Inquiry: A healthcare facility or imaging center in Djibouti expresses interest in connecting to a DICOM network for image sharing and/or establishing internal DICOM routing.","2. Needs Assessment: A detailed understanding of the client's requirements is established. This includes: \n - Types of imaging modalities (X-ray, CT, MRI, Ultrasound, etc.) \n - Existing Picture Archiving and Communication System (PACS) or Imaging Information System (IIS) \n - Number of imaging devices and workstations \n - Data volume and expected growth \n - Specific routing rules (e.g., sending images from a modality to a specific PACS archive or to a remote location) \n - Security and compliance requirements (HIPAA, local regulations, etc.)","3. Site Survey & Network Assessment: An on-site visit or detailed remote assessment to evaluate the existing IT infrastructure, network connectivity, firewall configurations, and power availability."],"title":"Phase 1: Inquiry & Requirements Gathering"}
- {"items":["4. Solution Design: Based on the requirements and site assessment, a tailored solution is designed. This includes: \n - Selection of appropriate DICOM gateway/middleware software or hardware \n - Network topology design for DICOM communication \n - IP addressing scheme and firewall rules definition \n - Configuration parameters for DICOM services (AE Titles, ports, transfer syntaxes) \n - Disaster recovery and backup strategy.","5. Proposal & Quotation: A detailed proposal outlining the proposed solution, hardware/software components, implementation plan, timeline, and associated costs is presented to the client.","6. Contractual Agreement: Upon client approval, a formal contract is signed, detailing the scope of work, deliverables, payment terms, and service level agreements (SLAs)."],"title":"Phase 2: Planning & Design"}
- {"items":["7. Hardware/Software Procurement & Installation: All necessary hardware (servers, network devices) and software licenses are procured and installed at the client's site.","8. Network Configuration: Network infrastructure is configured to support DICOM traffic, including IP address assignments, VLAN segmentation (if applicable), and firewall rule implementation.","9. DICOM Gateway/Middleware Configuration: The DICOM gateway or middleware is configured according to the design specifications, including: \n - Setting up DICOM Application Entities (AEs) for sending and receiving \n - Defining AE Titles, IP addresses, and ports for local and remote DICOM entities \n - Configuring storage commitment and verification services \n - Implementing routing rules and workflows.","10. Modality/PACS Integration: DICOM connectivity is established between imaging modalities (e.g., X-ray machines, CT scanners) and/or existing PACS/IBS with the newly integrated DICOM gateway.","11. Security Implementation: Security measures are implemented, including: \n - User authentication and authorization \n - Data encryption (if required) \n - Audit logging and monitoring."],"title":"Phase 3: Implementation & Configuration"}
- {"items":["12. Unit Testing: Individual components and configurations are tested to ensure they function as expected.","13. Integration Testing: End-to-end testing of the DICOM workflow is performed, verifying that images are correctly sent, received, and routed according to defined rules.","14. User Acceptance Testing (UAT): The client's IT staff and clinical users test the system to confirm it meets their operational requirements and expectations.","15. Performance Testing: The system's performance is evaluated under simulated load conditions to ensure it handles expected data volumes efficiently."],"title":"Phase 4: Testing & Validation"}
- {"items":["16. Go-Live: The DICOM integration and routing service is officially deployed into the production environment.","17. User Training: Comprehensive training is provided to the client's IT administrators and end-users on operating and managing the DICOM system.","18. Documentation: Comprehensive technical and user documentation is provided, covering system architecture, configuration, troubleshooting, and operational procedures."],"title":"Phase 5: Deployment & Training"}
- {"items":["19. Post-Implementation Support: Ongoing technical support is provided to address any issues that may arise after deployment.","20. Monitoring & Optimization: The DICOM system is continuously monitored for performance and potential issues. Regular maintenance and updates are performed to ensure optimal operation and security.","21. Future Enhancements: As the client's needs evolve, further enhancements and integrations can be planned and implemented."],"title":"Phase 6: Support & Maintenance"}
Dicom Node Integration & Routing Service Cost In Djibouti
Integrating a DICOM node and establishing a routing service in Djibouti involves several cost components. The pricing is influenced by factors such as the complexity of the integration, the volume of data to be processed, the specific DICOM standards and protocols to be supported, the required level of security, and the ongoing maintenance and support needs. Due to the nascent stage of advanced healthcare IT infrastructure in Djibouti, specialized service providers might be limited, potentially leading to higher costs for bespoke solutions. Local currency is the Djibouti Franc (DJF).
| Service Component | Estimated Cost Range (DJF) | Notes |
|---|---|---|
| Initial DICOM Node Integration (Basic) | 250,000 - 750,000 | Includes connecting a few modalities, basic configuration. |
| Advanced DICOM Integration (Complex Workflows) | 750,000 - 2,500,000+ | Multiple modalities, complex routing rules, HIS/EHR integration. |
| DICOM Routing Service Setup | 100,000 - 500,000 | Configuration of routing rules, testing. |
| Software Licensing (if applicable) | Varies significantly | One-time or subscription-based, depending on the solution. |
| Hardware (Servers, Storage - if on-premise) | 500,000 - 2,000,000+ | Depends on capacity and redundancy requirements. |
| Monthly/Annual Support & Maintenance | 50,000 - 250,000+ | Typically a percentage of the initial project cost or a fixed monthly fee. |
| Data Migration (if applicable) | 100,000 - 500,000 | Transferring existing DICOM data. |
| Custom Development/Specialized Modules | 200,000 - 1,000,000+ | For unique requirements or advanced features. |
Key Pricing Factors for DICOM Node Integration & Routing Service in Djibouti
- Integration Complexity: The effort required to connect existing imaging modalities (e.g., X-ray, CT, MRI machines) and Picture Archiving and Communication Systems (PACS) to the new DICOM node. This includes configuration, testing, and troubleshooting.
- Data Volume & Throughput: The expected daily or monthly volume of DICOM images and associated metadata. Higher volumes generally translate to increased processing power, storage, and bandwidth requirements, impacting costs.
- Routing Logic & Workflow: The sophistication of the routing rules. Simple routing based on modality or study type will be less expensive than complex workflows involving conditional routing, anonymization, or integration with other hospital information systems (HIS) or electronic health records (EHRs).
- DICOM Conformance: The specific DICOM service classes (e.g., Storage, Query/Retrieve, Worklist) and transfer syntaxes that need to be supported. Adherence to strict conformance statements can add development and testing overhead.
- Security & Compliance: Implementing robust security measures such as access control, encryption (in transit and at rest), and audit trails to protect patient data. Compliance with any local data privacy regulations will also be a factor.
- Hardware & Software: Costs associated with any new servers, network infrastructure, or specialized DICOM routing software licenses. While some solutions can be cloud-based, on-premise deployments will have direct hardware costs.
- Vendor & Expertise: The chosen service provider's experience, reputation, and geographical location. Specialized DICOM integration firms might command higher fees.
- Ongoing Support & Maintenance: Annual or monthly fees for technical support, software updates, bug fixes, and system monitoring.
- Training: Costs associated with training hospital staff on the new DICOM node and routing system.
- Network Bandwidth: The cost of reliable and sufficient internet connectivity, especially if data is being routed to off-site locations or the cloud.
Affordable Dicom Node Integration & Routing Service Options
Integrating DICOM (Digital Imaging and Communications in Medicine) nodes, such as PACS (Picture Archiving and Communication System) servers, modalities, and workstations, can be complex and costly. This service focuses on providing affordable solutions for establishing robust DICOM node integration and routing capabilities, ensuring seamless data flow within a healthcare environment. We'll explore how value bundles and strategic cost-saving measures can significantly reduce the financial burden associated with these essential healthcare IT functions.
| Value Bundle Component | Description | Cost-Saving Strategy |
|---|---|---|
| Standard Integration Package | Includes basic DICOM connectivity for up to 5 nodes (e.g., one modality, one viewer, one archive). Focuses on core C-STORE and C-FIND functionalities. Typically offered with a fixed, upfront cost. | Leverages pre-configured templates and streamlined setup processes. Reduces the need for extensive custom development. Predictable budgeting. |
| Advanced Routing & Management Suite | Adds sophisticated routing rules (e.g., based on patient demographics, study type), load balancing, and basic network monitoring. Supports more complex network topologies and a higher number of nodes. | Automates routing decisions, reducing manual intervention and potential errors. Centralized management minimizes the need for on-site IT support for routine tasks. Can often be licensed on a subscription basis, spreading costs over time. |
| Scalability Add-on (Per Node) | Allows for the incremental addition of new DICOM nodes to an existing integrated environment. Designed for flexibility as an organization's imaging infrastructure grows. | Pay-as-you-grow model avoids upfront investment in capacity that may not be immediately needed. Reduces the cost per node as the overall deployment scales. |
| Managed Services & Support | Offers ongoing remote monitoring, troubleshooting, performance optimization, and proactive maintenance of the DICOM integration and routing infrastructure. Can include periodic security patching and configuration reviews. | Reduces the need for in-house expertise, freeing up internal IT resources for other strategic initiatives. Predictable operational expenses (OpEx) versus potentially high capital expenditures (CapEx) for internal infrastructure and staffing. Extends the lifespan and efficiency of the DICOM network. |
| Open-Source DICOM Toolkit Integration | Utilizes well-established and maintained open-source DICOM libraries and frameworks for custom integration projects or to augment existing systems. | Eliminates licensing fees associated with proprietary toolkits. Requires internal development expertise or a partnership with a vendor specializing in open-source integration, but can significantly lower software acquisition costs. |
| Cloud-Based DICOM Gateway | A service that provides a virtual DICOM endpoint in the cloud, facilitating secure and efficient data transfer to and from cloud storage or processing services. Often priced per data volume or per connection. | Reduces the need for on-premises hardware and its associated maintenance costs. Offers elastic scalability to handle fluctuating data loads. Can be more cost-effective for organizations with fluctuating or unpredictable imaging volumes. |
Key Benefits of Affordable DICOM Node Integration & Routing Services
- Reduced implementation costs compared to proprietary solutions.
- Improved interoperability between diverse medical imaging devices and systems.
- Streamlined DICOM routing rules for efficient data distribution.
- Enhanced data security and compliance with healthcare regulations (e.g., HIPAA).
- Scalability to accommodate growing imaging volumes and network complexity.
- Faster deployment and reduced reliance on specialized IT personnel.
- Potential for integration with cloud-based PACS and VNA (Vendor Neutral Archive) solutions.
- Minimized downtime and disruption during integration and updates.
- Centralized management of DICOM network configurations.
- Support for various DICOM services (e.g., C-STORE, C-FIND, C-MOVE, C-GET).
Verified Providers In Djibouti
In Djibouti, ensuring access to reliable and trustworthy healthcare providers is paramount. Franance Health stands out as a leading platform dedicated to verifying healthcare professionals and institutions, offering a crucial layer of assurance for patients seeking quality care. Their rigorous credentialing process and commitment to transparency make them the definitive choice for individuals and families prioritizing their health and well-being. By meticulously vetting each provider against established professional standards, Franance Health significantly reduces the risk of encountering unqualified or fraudulent practitioners.
| Credential Type | Franance Health Verification | Importance for Patients |
|---|---|---|
| Medical Licenses | Scrutinized for validity and current standing with Djiboutian medical boards. | Ensures providers are legally authorized to practice medicine. |
| Academic Degrees and Certifications | Verified from recognized educational institutions. | Confirms foundational medical knowledge and specialization training. |
| Professional Experience | Reviewed through background checks and, where applicable, peer references. | Indicates practical skills and a track record of effective patient care. |
| Ethical Conduct and Disciplinary History | Checked against professional ethics codes and any relevant disciplinary records. | Guarantees patient-centered care and adherence to professional integrity. |
| Continuing Medical Education (CME) | Confirmed to ensure providers stay updated with the latest medical advancements. | Reflects a commitment to lifelong learning and up-to-date treatment methods. |
Why Franance Health is the Best Choice for Verified Providers in Djibouti
- Unparalleled Verification Process: Franance Health employs a multi-stage verification system that goes beyond basic checks, including academic qualifications, professional licenses, past performance reviews, and adherence to ethical guidelines.
- Commitment to Transparency: All verified providers on the Franance Health platform have their credentials clearly displayed, allowing patients to make informed decisions.
- Enhanced Patient Safety: By connecting patients with thoroughly vetted professionals, Franance Health significantly mitigates risks associated with unqualified medical practitioners.
- Access to Top-Tier Professionals: The platform curates a network of highly skilled and reputable healthcare providers across various specializations.
- Building Trust in Djibouti's Healthcare Landscape: Franance Health actively works to elevate the standards of healthcare delivery and foster greater trust between patients and providers.
Scope Of Work For Dicom Node Integration & Routing Service
This document outlines the Scope of Work (SoW) for the integration and implementation of a DICOM Node and Routing Service. It details the technical deliverables and outlines the standard specifications to ensure seamless interoperability within the Picture Archiving and Communication System (PACS) and other healthcare IT systems.
| Deliverable Category | Specific Deliverable | Description | Standard Specifications / Notes |
|---|---|---|---|
| DICOM Node Implementation | DICOM SCP (Service Class Provider) Setup | Configuration and deployment of the DICOM node to act as a Service Class Provider (SCP) for C-STORE, C-FIND, and C-MOVE operations. | DICOM Part 4: Service Class Specifications (e.g., Storage Commitment, Basic Grayscale Image Display, Workflow Management), DICOM Part 10: Media Storage and File Format. |
| DICOM Node Implementation | DICOM SCU (Service Class User) Configuration | Configuration of the DICOM node to act as a Service Class User (SCU) for interacting with other DICOM entities (e.g., querying modalities, retrieving images). | DICOM Part 4: Service Class Specifications, DICOM Part 10: Media Storage and File Format. |
| DICOM Node Implementation | Network AE (Application Entity) Configuration | Definition and configuration of Application Entity Titles (AETs), IP addresses, and ports for the DICOM node. | DICOM Part 8: Network Communications. |
| DICOM Node Implementation | DICOM Conformance Statement | Development and delivery of a detailed DICOM Conformance Statement for the implemented DICOM node. | DICOM Part 2: Conformance Statements. |
| DICOM Routing Service | Routing Rule Engine Configuration | Configuration of a rule-based engine for directing incoming DICOM messages based on various criteria (e.g., Study Instance UID, Patient ID, Modality, Destination AE Title). | HL7 FHIR R4/R5 for workflow integration (if applicable), custom routing logic as per project requirements. |
| DICOM Routing Service | Destination AE Management | Mechanism for defining and managing a list of destination AEs, their network addresses, and AE Titles. | DICOM Part 8: Network Communications. |
| DICOM Routing Service | Routing Logging and Auditing | Implementation of comprehensive logging for all routing decisions and message movements, with audit trails. | HIPAA, GDPR compliance, industry-standard logging formats. |
| DICOM Routing Service | Error Handling and Retries | Configuration of robust error handling mechanisms, including retries and notifications for failed DICOM transfers. | DICOM Part 8: Network Communications, relevant retry policies. |
| Integration & Testing | Integration Testing with PACS | Testing the DICOM node and routing service integration with the existing PACS system for sending and receiving images. | DICOM Conformance Testing, interoperability testing with specific PACS vendor requirements. |
| Integration & Testing | Integration Testing with Modalities | Testing the DICOM node's ability to receive images from various medical modalities. | DICOM Conformance Testing, vendor-specific modality testing. |
| Integration & Testing | User Acceptance Testing (UAT) | Facilitation and support for UAT by end-users to validate the functionality and performance. | Project-specific UAT plan and test cases. |
| Documentation | Technical Design Document | Detailed documentation outlining the architecture, design decisions, and implementation details of the DICOM node and routing service. | Industry best practices for technical documentation. |
| Documentation | Configuration and Administration Guide | Comprehensive guide for configuring, managing, and administering the DICOM node and routing service. | Clear, step-by-step instructions, troubleshooting tips. |
| Documentation | API Documentation (if applicable) | Documentation for any exposed APIs used for monitoring or management of the DICOM service. | RESTful API design principles, OpenAPI specification. |
Key Objectives
- Establish a robust DICOM node capable of sending and receiving DICOM images and associated data.
- Implement a flexible and efficient DICOM routing service for directing traffic to appropriate destinations.
- Ensure compliance with relevant DICOM standards and healthcare interoperability mandates.
- Provide comprehensive documentation for configuration, operation, and troubleshooting.
- Achieve seamless integration with existing PACS and other healthcare applications.
Service Level Agreement For Dicom Node Integration & Routing Service
This Service Level Agreement (SLA) outlines the performance expectations and guarantees for the DICOM Node Integration & Routing Service. This document defines the response times and uptime commitments provided by the service provider to the customer.
| Service Metric | Target Performance | Measurement Period | SLA Guarantee | Remedy for Failure |
|---|---|---|---|---|
| DICOM Association Establishment Response Time | < 5 seconds | 99% of requests | Monthly | N/A (Focus on Uptime for this metric's primary impact) |
| DICOM C-STORE Message Ingestion/Routing Response Time | < 10 seconds | 99% of requests | Monthly | N/A (Focus on Uptime for this metric's primary impact) |
| System Uptime (Excluding Scheduled Downtime) | 99.9% | Monthly | Service Credit of 5% of monthly fees for each 0.1% of downtime below 99.9% | Maximum Service Credit of 25% of monthly fees |
| Scheduled Downtime Window | Maximum 4 hours per month | Monthly | N/A (Managed by Advance Notification) | |
| Critical Incident Response Time (Customer Reported) | < 1 hour (Acknowledgement and initial assessment) | Per Incident | N/A (Focus on resolution speed) |
Key Definitions
- DICOM Node Integration & Routing Service: A managed service responsible for facilitating the exchange of DICOM (Digital Imaging and Communications in Medicine) data between various medical imaging devices and Picture Archiving and Communication Systems (PACS) within a healthcare network. This includes node registration, authentication, routing rules configuration, and message queuing.
- Scheduled Downtime: Planned periods of maintenance or upgrades for the DICOM Node Integration & Routing Service. Notice will be provided to the customer at least [Number] days in advance.
- Unscheduled Downtime: Any period during which the DICOM Node Integration & Routing Service is unavailable to the customer due to unforeseen events or failures, excluding Scheduled Downtime.
- Downtime Event: A continuous period where the DICOM Node Integration & Routing Service is unavailable, measured from the time the customer reports the issue or the service provider detects the outage, until the service is restored to full functionality.
- Response Time: The time taken for the DICOM Node Integration & Routing Service to acknowledge and begin processing a request initiated by a connected DICOM node (e.g., an Association Request, a C-STORE request).
- Availability: The percentage of time the DICOM Node Integration & Routing Service is operational and accessible to the customer.
- Service Credit: A monetary credit applied to the customer's account as compensation for failing to meet the defined uptime guarantees.
In-Depth Guidance
Frequently Asked Questions
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