Verified Service Provider in Djibouti
Operating Theatre Turnkey Build in Djibouti
Engineering Excellence & Technical Support
Complete OR design, equipment integration and commissioning High-standard technical execution following OEM protocols and local regulatory frameworks.
State-of-the-Art Surgical Suites
Delivering fully equipped operating theatres with advanced sterilization systems, integrated OR integration technology, and specialized lighting to meet diverse surgical demands. Our turnkey solutions ensure adherence to the highest international standards for infection control and patient safety.
Rapid Deployment & Optimized Infrastructure
Leveraging modular construction and pre-fabricated components for expedited build times, minimizing disruption. Our expertise encompasses critical infrastructure development, including robust HVAC systems, reliable power backup, and specialized medical gas installations, tailored for Djibouti's unique environmental conditions.
Compliance & Regulatory Assurance
Ensuring all operating theatre builds strictly adhere to Djibouti's healthcare regulations, international building codes, and medical facility accreditations. Our comprehensive approach covers all aspects from design and procurement to final commissioning, guaranteeing a fully compliant and operational facility.
What Is Operating Theatre Turnkey Build In Djibouti?
An Operating Theatre Turnkey Build in Djibouti refers to the comprehensive, end-to-end service of designing, constructing, equipping, and commissioning a fully functional operating theatre (OT) facility. This 'turnkey' approach signifies that the client receives a ready-to-use operational space with all necessary infrastructure, equipment, and systems integrated and verified. The service encompasses site assessment, architectural and engineering design compliant with international standards (e.g., HTM, FGI, ISO), civil works, installation of specialized OT systems (e.g., HVAC with HEPA filtration, medical gases, lighting, audio-visual systems), integration of surgical equipment, sterilization units, and final validation and testing to ensure optimal performance and compliance with Djibouti's healthcare regulations and international best practices.
| Stakeholder Group | Need for Turnkey OT Build | Typical Use Cases |
|---|---|---|
| New Healthcare Facilities in Djibouti | Establishment of entirely new hospitals, clinics, or specialized surgical centers requiring a complete OT suite from inception. | Setting up a first-of-its-kind specialized surgical center (e.g., cardiac, neurosurgery) in a developing region. |
| Existing Healthcare Providers (Expansion/Upgrade) | Expanding existing hospital capacity or upgrading outdated operating theatres to meet current technological and safety standards. | Adding multiple new operating rooms to an existing hospital to reduce waiting lists or introduce new surgical specialties. |
| Government/Public Health Initiatives | National health infrastructure development projects aimed at improving access to advanced surgical care. | Government-funded projects to establish regional surgical hubs or modernize public hospitals. |
| Private Healthcare Investors | Investors seeking to establish high-quality, modern surgical services with minimal operational interruption from the development phase. | Developing a private hospital focusing on premium surgical services in a competitive market. |
| International Organizations/NGOs | Organizations involved in medical aid and infrastructure development in underserved regions. | Building or equipping surgical facilities as part of humanitarian aid or development programs. |
Key Components of an Operating Theatre Turnkey Build:
- Site Assessment and Feasibility Studies: Evaluating the proposed location, existing infrastructure, and regulatory requirements.
- Design and Engineering: Developing detailed architectural, structural, mechanical, electrical, and plumbing (MEP) designs, including specialized OT systems.
- Civil and Construction Works: Executing all building construction, interior finishing, and infrastructure development.
- Specialized System Installation: Integrating critical OT systems such as laminar airflow, medical gas pipelines, nurse call systems, and integrated lighting.
- Medical Equipment Procurement and Installation: Sourcing, installing, and calibrating surgical tables, lights, anesthesia machines, imaging equipment, and other essential surgical apparatus.
- Sterilization and Waste Management Systems: Implementing compliant sterilization facilities and safe medical waste disposal solutions.
- IT and Communication Integration: Setting up robust IT networks, communication systems, and potentially PACS/RIS integration.
- Commissioning and Validation: Thorough testing and verification of all systems to ensure operational readiness, safety, and compliance.
- Training and Handover: Providing comprehensive training to facility staff on the operation and maintenance of the new OT.
- Project Management: Overseeing the entire project lifecycle from concept to completion, ensuring adherence to timelines, budget, and quality standards.
Who Needs Operating Theatre Turnkey Build In Djibouti?
Operating theatre turnkey builds in Djibouti are crucial for facilities aiming to establish or upgrade their surgical capabilities to international standards. These comprehensive solutions offer a streamlined approach to designing, constructing, equipping, and commissioning state-of-the-art operating rooms, ensuring efficiency, safety, and optimal patient care. Djibouti, with its strategic location and growing healthcare demands, presents a compelling market for such services.
| Department/Service | Specific Needs Addressed by Turnkey Builds | Key Equipment/Features |
|---|---|---|
| General Surgery | Establishing modern surgical suites capable of handling a wide range of procedures. | Surgical lights, operating tables, anesthesia machines, electrosurgical units, patient monitors, instrument trays. |
| Orthopedic Surgery | Creating sterile environments for complex bone and joint surgeries, including orthopedic implants. | C-arm fluoroscopy, orthopedic power tools, specialized operating tables, joint replacement instrumentation. |
| Cardiovascular Surgery | Developing highly specialized units for heart and vascular procedures, requiring advanced life support and monitoring. | Cardiac surgical tables, intra-aortic balloon pumps, ECMO machines, advanced cardiac monitoring systems, perfusion equipment. |
| Neurosurgery | Building precisely controlled environments for delicate brain and spinal cord surgeries. | Neurosurgical microscopes, specialized drills and saws, neuronavigation systems, intraoperative imaging (MRI/CT if integrated). |
| Obstetrics and Gynecology (OB/GYN) | Setting up facilities for Cesarean sections and other gynecological surgeries, often integrated with maternity services. | Gynecological operating tables, colposcopy equipment, hysteroscopes, laparoscopic instruments. |
| Ophthalmology | Creating sterile environments for eye surgeries, demanding high precision and magnification. | Ophthalmic microscopes, phacoemulsification machines, surgical lasers, specialized instruments. |
| Emergency and Trauma Surgery | Equipping dedicated operating rooms for rapid response to critical injuries and emergencies. | Robust patient monitoring, versatile operating tables, trauma instrumentation sets, imaging integration. |
| Sterilization and Decontamination Units (CSSD) | Designing and equipping central sterile supply departments to ensure the sterility of all surgical instruments. | Autoclaves, washer-disinfectors, sterile packaging systems, cleanroom environments. |
| Anesthesiology Department | Providing advanced anesthesia delivery and monitoring systems within the operating theatre. | Anesthesia machines with ventilators, advanced patient monitors, vaporizers, induction agents. |
| Intensive Care Units (ICUs) / Post-Anesthesia Care Units (PACUs) | Integrating seamless transition for patients from the operating theatre to recovery or critical care. | Ventilators, advanced patient monitoring, infusion pumps, critical care equipment. |
Target Customers for Operating Theatre Turnkey Builds in Djibouti
- Public Hospitals and Ministry of Health Facilities
- Private Hospitals and Clinics
- Specialized Surgical Centers
- International Aid Organizations and NGOs
- Military and Defense Healthcare Services
- Research and Academic Medical Institutions
Operating Theatre Turnkey Build Process In Djibouti
The operating theatre turnkey build process in Djibouti is a comprehensive project management approach designed to deliver fully functional and compliant operating rooms. This workflow encompasses all stages from initial client contact to final handover, ensuring a seamless and efficient construction and installation.
| Phase | Key Activities | Deliverables | Key Considerations (Djibouti) |
|---|---|---|---|
| 1. Inquiry and Consultation | Initial client contact, understanding basic requirements, budget, and timeline. Preliminary discussions on project scope. | Project brief, initial engagement confirmation. | Understanding local regulatory bodies and building codes. Identifying potential site constraints. |
| 2. Needs Assessment and Conceptualization | Detailed site survey, understanding specific medical needs, required specialties, patient flow, and desired technology. Developing a conceptual design and budget estimate. | Detailed needs assessment report, conceptual design drawings, preliminary budget, project proposal. | Availability of specialized local subcontractors and material suppliers. Import regulations for specialized equipment. |
| 3. Design and Planning | Developing detailed architectural, structural, mechanical, electrical, and plumbing (MEP) designs. Obtaining necessary permits and approvals from Djiboutian authorities. Finalizing equipment specifications. | Finalized design drawings (2D/3D), technical specifications, bill of quantities (BOQ), construction permits, project schedule. | Navigating the Djiboutian bureaucracy for building permits. Understanding local zoning laws and environmental regulations. |
| 4. Procurement and Manufacturing | Sourcing and procuring all materials, equipment, and specialized operating theatre components. Manufacturing of custom-built elements if required. | Procurement orders, manufacturing schedules, material delivery plans. | Establishing reliable supply chains, managing import duties and lead times for international shipments. Potential need for local sourcing of common construction materials. |
| 5. Site Preparation and Construction | Clearing and preparing the site, including excavation, foundation work, and building the structural shell of the operating theatre suite according to approved designs. | Completed building shell, structural integrity reports, adherence to construction timelines. | Managing logistics for construction equipment and workforce. Ensuring site safety protocols are followed. Availability of skilled labor for specialized construction. |
| 6. Installation and Integration | Installing all MEP systems, medical gases, specialized flooring, wall finishes, lighting, and integrated operating theatre equipment (e.g., surgical lights, booms, sterile pendants). | Installed MEP systems, integrated medical equipment, operational utility connections. | Ensuring compliance with international standards for medical facilities. Coordinating with multiple specialized installation teams. |
| 7. Testing, Commissioning, and Training | Rigorous testing of all systems to ensure functionality, safety, and compliance. Commissioning of the operating theatre. Training of hospital staff on the use and maintenance of equipment and facilities. | Test reports, commissioning certificates, training manuals, trained personnel. | Availability of qualified technicians for specialized equipment testing and calibration. Language barriers for training materials and instruction. |
| 8. Handover and Aftercare | Final project inspection with the client, formal handover of the completed operating theatre suite. Establishing a maintenance and support plan. | Project completion certificate, as-built drawings, maintenance agreement, warranty documentation. | Establishing long-term service agreements for critical equipment. Understanding local after-sales support networks. Ongoing regulatory compliance checks. |
Operating Theatre Turnkey Build Process in Djibouti: Workflow
- Phase 1: Inquiry and Consultation
- Phase 2: Needs Assessment and Conceptualization
- Phase 3: Design and Planning
- Phase 4: Procurement and Manufacturing
- Phase 5: Site Preparation and Construction
- Phase 6: Installation and Integration
- Phase 7: Testing, Commissioning, and Training
- Phase 8: Handover and Aftercare
Operating Theatre Turnkey Build Cost In Djibouti
The cost of a turnkey operating theatre build in Djibouti is influenced by a multitude of factors, leading to a wide potential price range. Key determinants include the size and complexity of the operating theatre, the level of medical equipment and technology specified, the quality of finishes and construction materials used, and prevailing market conditions in Djibouti. Turnkey solutions typically encompass design, civil works, medical gas systems, electrical and HVAC systems, specialized flooring and wall finishes, lighting, and integrated medical equipment. Local sourcing of materials and labor can impact costs, as can import duties and logistical challenges associated with bringing specialized equipment into the country. The specific medical specialties the operating theatre is intended to serve will also dictate the type and cost of specialized equipment required.
| Cost Component | Typical Range (DJF - Djibouti Franc) | Notes |
|---|---|---|
| Design & Engineering | 500,000 - 2,500,000+ | Dependent on complexity and reputation of designers |
| Civil Works & Construction (per sq meter) | 150,000 - 500,000+ | Varies significantly based on site conditions and material quality |
| Medical Gas Systems | 2,000,000 - 10,000,000+ | Includes pipelines, outlets, and central systems |
| HVAC & Air Purification | 3,000,000 - 15,000,000+ | Critical for infection control; high-efficiency filtration required |
| Specialized Flooring & Wall Finishes | 1,000,000 - 5,000,000+ | Seamless, anti-microbial, and durable materials |
| Operating Theatre Lighting | 1,500,000 - 7,000,000+ | High-quality, shadowless surgical lights |
| Basic Medical Equipment (Tables, Lights, Monitors) | 5,000,000 - 20,000,000+ | Initial core equipment for general surgery |
| Advanced Medical Equipment (Imaging, Anesthesia Machines, etc.) | 15,000,000 - 100,000,000+ | Highly variable depending on specialty and brand |
| Integrated Control Systems & AV | 1,000,000 - 5,000,000+ | For managing equipment and communication |
| Import Duties, Taxes, and Logistics | 10% - 30% of CIF value | Can add significant costs for imported components |
| Contingency (10-15%) | Variable | Essential for unforeseen expenses |
| Estimated Total Turnkey Cost (Basic to Moderately Equipped) | 60,000,000 - 250,000,000+ DJF | Excludes very high-end specialized equipment. A comprehensive, state-of-the-art facility could exceed this significantly. |
Key Pricing Factors for Operating Theatre Turnkey Builds in Djibouti
- Size and Scope of the Operating Theatre
- Level of Medical Technology and Equipment
- Quality of Construction Materials and Finishes
- Specialized Medical Systems (e.g., medical gases, HVAC)
- Architectural Design and Engineering Services
- Regulatory Compliance and Certifications
- Import Duties, Taxes, and Logistics
- Labor Costs (skilled and unskilled)
- Site Preparation and Civil Works
- Project Management and Consultancy Fees
- Specific Medical Specialty Requirements (e.g., general surgery, orthopedics, cardiology)
Affordable Operating Theatre Turnkey Build Options
Building a new operating theatre (OT) can be a significant investment, but for facilities looking to expand or upgrade, affordable turnkey build options are increasingly available. These options often come in the form of 'value bundles' which package essential services and equipment, aiming to streamline the process and reduce overall costs. Understanding these bundles and implementing smart cost-saving strategies is crucial for maximizing budget efficiency.
| Strategy | Description | Potential Savings Area | Considerations |
|---|---|---|---|
| Standardized Designs | Utilizing pre-engineered, common OT layouts. | Design fees, construction time, material procurement. | Ensure the design meets specific departmental needs; customization may incur extra costs. |
| Phased Construction | Building the OT in stages based on budget availability. | Spreading capital expenditure, allowing for incremental upgrades. | Requires careful planning to avoid operational disruptions during later phases. |
| Equipment Tier Selection | Choosing appropriate, reliable equipment that meets performance needs but isn't necessarily the most advanced. | Capital cost of medical equipment. | Thorough research into equipment performance and reliability is essential; avoid compromising patient safety. |
| Modular Construction | Using prefabricated OT modules built off-site. | On-site labor, construction time, waste reduction. | Requires site accessibility for module delivery and installation; quality control is paramount. |
| Energy Efficiency | Integrating systems designed for low energy consumption. | Long-term operational utility costs. | May involve slightly higher upfront investment for certain technologies. |
| Value Engineering | Collaborative review of design and material choices to identify cost-optimization opportunities. | Material costs, labor, construction time. | Must maintain required standards for sterility, safety, and functionality. |
Understanding Value Bundles and Cost-Saving Strategies
- What are Value Bundles?
- Value bundles for OT turnkey builds are pre-defined packages that combine various aspects of the construction and equipping process. They typically include architectural design, construction, specialized medical equipment (like surgical lights, tables, anesthesia machines), HVAC systems, medical gas pipelines, and sometimes even initial training. These bundles offer a single point of accountability and can simplify procurement by leveraging the provider's established relationships with suppliers.
- **Key Components of Value Bundles:
- Design & Planning: Architectural and engineering services tailored for OT functionality and compliance.
- Construction & Fit-out: Building shell, interior finishing, sterile environments, and necessary infrastructure.
- Medical Equipment Integration: Sourcing, installation, and commissioning of core OT equipment.
- Specialized Systems: HVAC with HEPA filtration, medical gas systems, electrical and IT infrastructure.
- Ancillary Services: Often includes project management, regulatory approvals support, and sometimes even furniture.
- **Cost-Saving Strategies for Affordable OT Builds:
- Standardized Designs: Opting for pre-designed, modular OT layouts can significantly reduce design fees and construction timelines. These designs are often optimized for efficiency and common surgical needs.
- Phased Construction: If budget is a major constraint, consider a phased approach. This might involve building the core OT space first and then adding specialized equipment and features in subsequent stages as funding becomes available.
- Bulk Purchasing & Negotiated Rates: Turnkey providers often have established relationships with equipment manufacturers and suppliers, allowing them to secure bulk discounts. Negotiate for the best possible rates within the bundle.
- Equipment Tier Selection: Understand the different tiers of medical equipment available. While cutting-edge technology is appealing, consider if mid-range, reliable options can meet your current needs and budget. Many bundles offer choices.
- Modular Construction: Prefabricated or modular OT components can be built off-site in controlled factory conditions, leading to faster installation, less on-site disruption, and potentially lower labor costs.
- Energy Efficiency: Incorporate energy-efficient lighting, HVAC, and other systems from the outset. While initial costs might be slightly higher, long-term operational savings can be substantial.
- Local Sourcing: Where possible, inquire about local sourcing of materials or components. This can sometimes reduce shipping costs and support local economies, though quality and availability must be carefully considered.
- Value Engineering: Work closely with the turnkey provider to identify areas where costs can be reduced without compromising essential functionality or safety. This might involve exploring alternative materials or design modifications.
- Operational Efficiencies: Design the OT to optimize workflow and staff movement. A well-designed space can lead to improved efficiency and reduced time spent in the OT, indirectly saving costs.
- Long-Term Maintenance Contracts: While an upfront cost, a comprehensive maintenance contract can prevent costly breakdowns and ensure the longevity of equipment and systems, spreading costs over time.
Verified Providers In Djibouti
Navigating healthcare services in any country requires trust and assurance. In Djibouti, identifying 'Verified Providers' is crucial for ensuring quality and reliable medical care. This document highlights the importance of verification and positions Franance Health as a leading choice due to its robust credentials and commitment to excellence.
| Credential/Aspect | Franance Health's Assurance | Why it Matters |
|---|---|---|
| Official Accreditation & Licensure | Franance Health services and practitioners are fully accredited and licensed by the Ministry of Health in Djibouti and other relevant professional bodies. | Ensures legal compliance and that all services meet the minimum standards set by the Djiboutian government. |
| International Quality Standards | We align our operational protocols with internationally recognized healthcare quality management systems. | Guarantees a high level of care, efficiency, and patient satisfaction, comparable to global best practices. |
| Experienced & Qualified Medical Staff | Our team comprises highly qualified and experienced medical professionals, many with international training and specializations. | Provides access to expert medical advice and treatment, reducing the need for overseas medical referrals. |
| Patient-Centric Approach | Franance Health prioritizes patient safety, privacy, and comfort through robust protocols and a dedicated support system. | Fosters trust and ensures a positive and effective healthcare experience for all patients. |
| Technological Integration | We invest in modern medical equipment and technology to enhance diagnostic accuracy and treatment efficacy. | Offers advanced healthcare solutions and improved clinical outcomes. |
| Comprehensive Service Offering | From general consultations to specialized treatments and preventive care, Franance Health provides a wide spectrum of medical services. | Acts as a reliable, one-stop solution for diverse healthcare needs within Djibouti. |
What Defines a Verified Provider in Djibouti?
- Official Accreditation: Recognition and certification by Djiboutian health authorities and relevant regulatory bodies.
- Professional Licensure: All medical practitioners hold valid and up-to-date licenses to practice within Djibouti.
- Quality Standards: Adherence to established national and international quality benchmarks in healthcare delivery.
- Patient Safety Protocols: Implementation of stringent safety measures to protect patient well-being.
- Ethical Practices: Commitment to transparent and ethical conduct in all medical services.
- Continuous Professional Development: Engagement in ongoing training and education for medical staff.
Scope Of Work For Operating Theatre Turnkey Build
This document outlines the Scope of Work (SOW) for a turnkey operating theatre (OT) build, encompassing all technical deliverables and standard specifications required for a fully functional and compliant surgical environment. The project aims to deliver a state-of-the-art operating theatre, ready for immediate use, adhering to international healthcare standards and best practices. The SOW covers design, procurement, installation, commissioning, and handover of all necessary systems and components.
| Category | Item Description | Standard Specification / Requirement |
|---|---|---|
| Structural & Architectural | OT Room Dimensions | Minimum dimensions to accommodate equipment, surgical team, and patient transport. (e.g., 7m x 6m x 3m clear height - specific to hospital requirements) |
| Structural & Architectural | Wall & Ceiling Finishes | Seamless, non-porous, antimicrobial, and easy-to-clean materials (e.g., Epoxy resin coatings, solid surface panels). Class 0 fire rating. |
| Structural & Architectural | Flooring | Antistatic, non-slip, seamless, coved, and easy-to-clean vinyl or epoxy flooring. |
| Structural & Architectural | Doors | Automatic, hermetic sealing, lead-lined (if applicable for radiology), x-ray proof, and emergency break-open functionality. Minimum clear opening width as per accessibility standards. |
| Structural & Architectural | Windows | Sealed, hermetic, lead-lined (if applicable), with integrated blinds or fritted glass for privacy and light control. |
| HVAC System | Air Filtration | HEPA filtration (ISO Class 5 / Grade A cleanroom standards) with positive pressure relative to adjacent areas. Minimum 20 air changes per hour (ACH). |
| HVAC System | Temperature & Humidity Control | Precise control within specified ranges (e.g., 20-24°C, 40-60% RH) with independent control zones. |
| HVAC System | Airflow Pattern | Laminar or turbulent airflow as per surgical procedure requirements, designed to minimize contamination. |
| Electrical System | Power Supply | Redundant power sources (main, generator, UPS) with automatic changeover. Critical power for life support equipment. |
| Electrical System | Lighting | High-intensity, shadowless, adjustable LED surgical lights with appropriate color rendering index (CRI) and illuminance levels (e.g., >160,000 lux). Dimmable and adjustable color temperature. |
| Electrical System | Emergency Lighting | Independent emergency lighting system with battery backup, providing adequate illumination during power outages. |
| Electrical System | Medical Gas Outlets | Color-coded, quick-connect outlets for O2, medical air, vacuum, N2O, and exhaust as per ISO 7396 and local regulations. Multiple outlets per type. |
| Medical Gas System | Piping & Infrastructure | Compliant medical gas piping network with appropriate pressure regulation and alarm systems. Centralized medical air and vacuum units. |
| Medical Gas System | Monitoring & Alarms | Continuous monitoring of gas pressures and purity with audible and visual alarms for out-of-range conditions. |
| Plumbing & Drainage | Scrub Sinks | Foot-operated or sensor-activated scrub sinks with thermostatic mixing valves and built-in soap dispensers. |
| Plumbing & Drainage | Waste Management | Integrated waste disposal systems with dedicated chutes or collection points, designed for easy cleaning and sterility. |
| IT & Communication | Network Infrastructure | High-speed wired and wireless network connectivity for medical devices, PACS, HIS, and communication systems. |
| IT & Communication | Data & Power Outlets | Strategically located, easy-to-clean data and power outlets for medical equipment. |
| Specialized Equipment | Surgical Navigation Systems | Integration ports and power for advanced surgical navigation and imaging systems. |
| Specialized Equipment | Anesthesia Workstations | Dedicated power, medical gas connections, and space for anesthesia machines. |
| Specialized Equipment | Laminar Flow Canopies | Integrated or overhead laminar flow systems for critical zones. |
| Safety & Security | Fire Suppression System | Appropriate fire detection and suppression systems (e.g., sprinklers, gas suppression) compliant with fire safety regulations. |
| Safety & Security | Intercom System | Communication system for internal and external communication. |
| Safety & Security | Radiation Shielding | Lead lining for walls, doors, and windows as per radiology requirements. |
Key Technical Deliverables
- Detailed architectural and engineering design drawings (including HVAC, electrical, medical gas, plumbing, and IT infrastructure).
- Equipment specifications and procurement plan for all OT components.
- Installation and integration plans for all systems and equipment.
- Commissioning and validation reports, including performance testing and certification.
- As-built drawings and O&M manuals.
- Training manuals and execution plan for end-users.
- Compliance documentation for relevant healthcare building codes and standards.
Service Level Agreement For Operating Theatre Turnkey Build
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Operating Theatre Turnkey Build service. It defines the expected performance levels and the remedies available to the client in case of service degradation or failure.
| Service Component | Response Time (Critical Issue) | Response Time (Non-Critical Issue) | Uptime Guarantee |
|---|---|---|---|
| Core Operating Theatre Structure (Walls, Flooring, Ceiling) | 2 Hours | 8 Business Hours | 99.9% (Excluding scheduled maintenance) |
| Medical Gas Systems (Oxygen, Vacuum, Medical Air) | 1 Hour | 4 Business Hours | 99.95% (Excluding scheduled maintenance) |
| HVAC & Environmental Control Systems (Airflow, Temperature, Humidity) | 1 Hour | 4 Business Hours | 99.95% (Excluding scheduled maintenance) |
| Surgical Lighting Systems | 1 Hour | 4 Business Hours | 99.95% (Excluding scheduled maintenance) |
| Integrated Audio-Visual Systems | 2 Hours | 8 Business Hours | 99.8% (Excluding scheduled maintenance) |
| Anesthesia Gas Scavenging Systems (AGSS) | 1 Hour | 4 Business Hours | 99.95% (Excluding scheduled maintenance) |
| Electrical Power & Backup Systems | 30 Minutes | 4 Business Hours | 99.99% (Excluding scheduled maintenance) |
| General Facility Management & Cleaning (Post-Build Support) | 4 Business Hours | 24 Business Hours | N/A (Service-based, not uptime-dependent) |
Key Service Metrics
- Response Time: The maximum allowable time from the reporting of a critical issue to the initiation of a support response.
- Uptime Guarantee: The minimum percentage of time the operating theatre facilities and associated systems are available and functional for use.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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