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Verified Service Provider in Congo (Kinshasa)
DICOM Modality Worklist Setup Service in Congo (Kinshasa)
Engineering Excellence & Technical Support
DICOM Modality Worklist Setup Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Streamlined DICOM Modality Worklist Integration
Effortlessly configure and integrate DICOM Modality Worklist (MWL) services for imaging modalities in Kinshasa hospitals. Our service ensures seamless data flow from RIS/HIS to imaging devices, reducing manual entry errors and accelerating patient throughput.
Robust DICOM MWL Connectivity & Validation
Establish reliable and secure DICOM MWL connections to all imaging equipment in your Kinshasa facility. Our service includes comprehensive validation of worklist data to guarantee accuracy and adherence to DICOM standards, preventing imaging errors.
Secure and Compliant DICOM MWL Management
Ensure secure and compliant management of your DICOM Modality Worklist in Kinshasa. We implement best practices for data handling and access control, supporting regulatory compliance and safeguarding patient information throughout the imaging workflow.
What Is Dicom Modality Worklist Setup Service In Congo (Kinshasa)?
The DICOM Modality Worklist (MWL) Setup Service in Congo (Kinshasa) refers to the process of configuring and implementing a DICOM MWL server. This service facilitates the automatic transfer of patient and study information from a hospital's RIS or HIS to imaging modalities (e.g., CT, MRI, X-ray scanners). It eliminates the need for manual data entry on the modality, thereby improving workflow efficiency, reducing errors, and enhancing patient safety.
| Who Needs the Service | Typical Use Cases | ||||
|---|---|---|---|---|---|
| Radiology Departments/Clinics: Essential for managing patient appointments, scheduling imaging procedures, and ensuring efficient throughput of imaging studies. | Hospitals (All Sizes): Particularly critical in larger healthcare institutions with high patient volumes and multiple imaging modalities. | Imaging Centers: Businesses specializing in providing diagnostic imaging services. | IT Departments (Healthcare Focus): Responsible for the implementation and maintenance of healthcare IT infrastructure. | RIS/HIS Vendors: May offer MWL setup as part of their implementation services. | Modality Vendors: May assist with configuring their equipment to interface with an MWL server. |
| Automated Patient Registration: Populating patient demographic information directly onto the imaging modality, reducing manual entry errors and speeding up patient preparation. | Study Order Automation: Automatically transmitting the requested imaging study details (e.g., modality type, body part, protocol) to the modality, eliminating the need for radiographers to manually input this data. | Scheduling Optimization: Enabling real-time updates of patient schedules across the RIS/HIS and modalities, facilitating better resource allocation and reduced wait times. | Improved Data Accuracy: Minimizing transcription errors associated with manual data entry, leading to more reliable patient records and diagnostic reports. | Enhanced Workflow Efficiency: Streamlining the imaging process from patient registration to study acquisition, allowing medical professionals to focus more on patient care and interpretation. | Compliance with DICOM Standards: Ensuring that imaging workflows adhere to international DICOM standards for interoperability and data exchange. |
Key Components of DICOM Modality Worklist Setup Service:
- DICOM Conformance Statement Review: Thoroughly examining the DICOM Conformance Statements of both the RIS/HIS and the imaging modalities to ensure compatibility and identify any required deviations or customizations.
- MWL Server Configuration: Installing, configuring, and deploying a DICOM MWL server. This may involve setting up the server's network AE (Application Entity) title, port, and IP address.
- RIS/HIS Integration: Configuring the hospital's RIS (Radiology Information System) or HIS (Hospital Information System) to generate and send Modality Worklist queries to the MWL server. This typically involves defining the MWL server's AE title and network details within the RIS/HIS.
- Modality Configuration: Configuring each imaging modality to query the MWL server. This includes specifying the MWL server's AE title, IP address, and port, as well as defining the expected modality types and query parameters.
- Data Mapping and Synchronization: Ensuring that the data fields exchanged between the RIS/HIS, MWL server, and modalities are correctly mapped and synchronized. This is crucial for accurate patient demographics, study orders, and scheduling information.
- Security Implementation: Implementing appropriate DICOM network security measures, such as TLS encryption, to protect patient data in transit, if required by local regulations or institutional policy.
- Testing and Validation: Performing comprehensive testing to verify that worklists are successfully populated on modalities, that patient and study information is accurate, and that the workflow is seamless.
- Training and Support: Providing training to PACS administrators, modality operators, and RIS/HIS users on the operation and maintenance of the MWL service, along with ongoing technical support.
Who Needs Dicom Modality Worklist Setup Service In Congo (Kinshasa)?
The DICOM Modality Worklist (MWL) Setup Service is crucial for any healthcare facility in Congo (Kinshasa) that utilizes or plans to utilize advanced imaging modalities, especially those integrated with a Picture Archiving and Communication System (PACS) or a Radiology Information System (RIS). This service automates the process of sending patient and study information from the RIS/HIS to the imaging modality, streamlining workflow, reducing manual data entry errors, and ensuring accurate patient identification for imaging procedures. Without proper MWL setup, imaging departments often resort to manual input of patient data on each modality, leading to inefficiencies, potential for errors, and a slower patient throughput.
| Target Customer/Facility Type | Key Departments Benefiting | Specific Needs Addressed by MWL Setup |
|---|---|---|
| Large Public Hospitals | Radiology Department, Cardiology Department, Oncology Department, Neurology Department, Emergency Department | Managing high patient volumes, integrating multiple imaging modalities, reducing administrative burden, ensuring data accuracy for complex diagnoses. |
| Private Hospitals | Radiology Department, Cardiology Department, Orthopedics Department, Gynecology Department | Enhancing operational efficiency, improving patient experience through faster turnaround times, competitive advantage with modern technology, supporting specialized imaging services. |
| Specialized Imaging Centers | Radiology Department, Diagnostic Imaging Services | Optimizing workflow for specific imaging modalities (e.g., MRI, CT, Ultrasound), ensuring seamless data transfer for reporting and archiving, catering to referring physicians' needs for prompt results. |
| Large Clinics with Imaging Services | Radiology Department, Diagnostic Services | Integrating HIS/RIS with imaging equipment, standardizing data entry, reducing reliance on manual processes, enabling basic PACS integration. |
| Medical Research Institutions | Radiology Department, Research Coordination Unit | Ensuring consistent and accurate patient data for research protocols, facilitating data aggregation and analysis, meeting ethical and regulatory requirements for imaging studies. |
Target Customers and Departments Requiring DICOM Modality Worklist Setup Service in Congo (Kinshasa)
- Hospitals (Public and Private)
- Specialized Imaging Centers
- Clinics with Advanced Imaging Capabilities
- Diagnostic Laboratories
- Research Institutions (if conducting medical imaging studies)
Dicom Modality Worklist Setup Service Process In Congo (Kinshasa)
This document outlines the typical workflow for setting up and utilizing a DICOM Modality Worklist (MWL) service within a healthcare facility in Congo (Kinshasa). The MWL service enables the seamless integration of imaging modalities (like X-ray, CT, MRI scanners) with the hospital's Picture Archiving and Communication System (PACS) or Hospital Information System (HIS/RIS). It allows for the pre-population of patient and examination information directly onto the imaging device, reducing manual data entry, improving accuracy, and streamlining the patient workflow.
| Stage | Key Activities | Responsible Parties | Deliverables/Outcomes |
|---|---|---|---|
| 1. Inquiry and Requirements Gathering | Initial Contact: Hospital IT or Radiology department expresses interest in MWL service. Needs Assessment: Detailed understanding of existing IT infrastructure, imaging modalities, HIS/RIS capabilities, and desired workflow improvements. Site Visit (if applicable): Technical assessment of the physical environment and network capabilities. Budget Allocation: Determination of available financial resources for the project. | Hospital Administration, Radiology Department, IT Department, Potential Vendors | Clear understanding of hospital's MWL needs, budget confirmation, identification of potential vendors. |
| 2. System Design and Vendor Selection | RFP/RFQ Issuance: Formal request for proposals or quotations sent to shortlisted vendors. Vendor Demonstrations: Vendors showcase their MWL solutions and integration capabilities. Technical Evaluation: Assessment of vendor expertise, proposed solution architecture, and DICOM compliance. Commercial Negotiation: Discussion of pricing, service level agreements (SLAs), and contract terms. Vendor Selection: Choice of the most suitable vendor based on technical, commercial, and support factors. | Hospital IT Department, Radiology Department, Procurement Department, Vendors | Selected vendor, signed contract, detailed system design proposal. |
| 3. Procurement and Installation | Hardware/Software Acquisition: Ordering of necessary servers, software licenses, and networking equipment. Site Preparation: Ensuring adequate power, cooling, and network connectivity at the installation site. Installation: Physical installation of hardware and deployment of MWL server software by the vendor's technicians. Network Configuration: Setting up network connections and firewall rules for secure communication. | Hospital IT Department, Vendor Technicians | Operational MWL server, installed software, network connectivity established. |
| 4. Configuration and Integration | MWL Server Configuration: Setting up AE Titles, ports, and communication parameters for the MWL server. HIS/RIS Integration: Configuring the HIS/RIS to send worklist information to the MWL server (often via HL7 messages). Modality Integration: Configuring each imaging modality to query the MWL server for scheduled examinations. Data Mapping: Ensuring correct mapping of patient demographics and examination details between systems. | Vendor Integration Specialists, Hospital IT Department, Radiology Department | MWL server configured, HIS/RIS and modalities able to communicate with the MWL server, data correctly mapped. |
| 5. Testing and Validation | Unit Testing: Individual testing of MWL server functionality and communication with each component. Integration Testing: End-to-end testing of the workflow, from HIS/RIS order creation to modality display. Simulated Patient Scenarios: Testing with various patient types, examination types, and scheduling complexities. Data Accuracy Verification: Ensuring patient and examination data displayed on modalities is accurate and complete. User Acceptance Testing (UAT): Radiologists and technologists validate the workflow and system performance. | Vendor QA Team, Hospital IT Department, Radiology Department | Successful test results, validated workflow, sign-off on UAT. |
| 6. Training and Go-Live | End-User Training: Training for radiologists, technologists, and administrative staff on using the MWL system and its benefits. IT Support Training: Training for IT personnel on basic troubleshooting and system administration. Phased Go-Live (optional): Gradual rollout of the MWL service to a subset of modalities or departments. Full Go-Live: Official launch of the MWL service across all intended modalities and departments. | Vendor Trainers, Hospital IT Department, Radiology Department | Trained personnel, MWL service officially operational in the clinical environment. |
| 7. Ongoing Support and Maintenance | System Monitoring: Continuous monitoring of MWL server performance and network connectivity. Troubleshooting: Addressing any issues or errors that may arise. Software Updates and Patches: Applying necessary updates to maintain security and functionality. Performance Optimization: Fine-tuning the system for optimal efficiency. Regular Audits: Periodic checks to ensure data integrity and compliance. | Vendor Support Team, Hospital IT Department | Stable and reliable MWL service, timely resolution of issues, maintained system performance. |
DICOM Modality Worklist Setup Service Process in Congo (Kinshasa): Workflow
- Phase 1: Inquiry and Requirements Gathering
- Phase 2: System Design and Vendor Selection
- Phase 3: Procurement and Installation
- Phase 4: Configuration and Integration
- Phase 5: Testing and Validation
- Phase 6: Training and Go-Live
- Phase 7: Ongoing Support and Maintenance
Dicom Modality Worklist Setup Service Cost In Congo (Kinshasa)
Setting up a DICOM Modality Worklist (MWL) service in Congo (Kinshasa) involves various costs influenced by factors such as the complexity of the implementation, the chosen vendor, required hardware and software, integration needs with existing hospital information systems (HIS) or electronic health records (EHR), and ongoing support and maintenance. It's crucial to understand that pricing in Kinshasa can be highly variable due to the local economic landscape, currency fluctuations, and the specific capabilities of the IT service providers. There isn't a standardized, publicly available price list for such specialized medical IT services in the region. Therefore, the following information outlines general pricing factors and potential ranges, emphasizing the need for direct vendor quotations for accurate budgeting.
| Service Component | Estimated Cost Range (USD) | Notes |
|---|---|---|
| MWL Software Licensing (perpetual/annual) | $1,500 - $15,000+ | Highly variable based on vendor, features, and number of modalities/users. |
| Server Hardware (new) | $2,000 - $10,000+ | Depends on specifications required for performance and storage. |
| Integration with HIS/EHR (custom development) | $5,000 - $50,000+ | Major cost driver. Complexity of HIS/EHR and data mapping dictates price. |
| Installation & Configuration | $2,000 - $10,000 | Includes vendor's professional services for setup. |
| User & IT Staff Training | $500 - $5,000 | Depends on the number of trainees and duration. |
| Annual Support & Maintenance | 15-25% of initial software cost | Covers updates, patches, and technical assistance. |
| Network Infrastructure Upgrades | $1,000 - $10,000+ | If existing network is insufficient for DICOM traffic. |
| Project Management (if outsourced) | $3,000 - $20,000+ | For comprehensive oversight of the implementation. |
Key Pricing Factors for DICOM Modality Worklist Setup in Kinshasa
- Vendor Selection: Local vs. International Vendors. International vendors may offer more established solutions but could incur higher costs due to travel, import duties, and currency exchange rates. Local vendors might be more cost-effective but require thorough vetting for expertise and reliability.
- Software Licensing: Costs depend on the MWL server software chosen, user licenses, and any specialized modules (e.g., advanced reporting, HL7 integration). Open-source solutions might reduce licensing fees but often require more in-house technical expertise for management and customization.
- Hardware Requirements: This includes servers for the MWL application, database, and potentially network infrastructure upgrades. The scale of the hospital or clinic will dictate the processing power and storage needed.
- Integration with HIS/EHR: Connecting the MWL to existing hospital information systems or electronic health records is a significant cost driver. This often requires custom development or middleware solutions to ensure seamless data flow.
- Customization and Configuration: Tailoring the MWL to specific clinical workflows, departmental needs, and reporting requirements will add to the setup cost.
- Installation and Deployment: This includes the physical installation of hardware, software configuration, and initial system setup by the vendor's technical team.
- Training: Comprehensive training for IT staff and clinical users on how to operate and manage the MWL system is essential and incurs costs.
- Support and Maintenance: Ongoing annual fees for software updates, technical support, troubleshooting, and system maintenance are a crucial recurring expense.
- Network Infrastructure: Ensuring a robust and reliable network capable of handling DICOM traffic is a prerequisite. Upgrades or new installations can add to the overall cost.
- Project Management: The management of the entire implementation project, from planning to go-live, will have associated costs, especially for complex deployments.
- Contingency and unforeseen costs: It's advisable to budget for unforeseen issues or scope creep during implementation.
Affordable Dicom Modality Worklist Setup Service Options
Setting up a DICOM Modality Worklist (MWL) is crucial for seamless integration of medical imaging devices with PACS and RIS systems. An efficient MWL ensures that patient and study information is accurately transmitted to modalities, improving workflow efficiency and reducing manual data entry errors. We offer affordable DICOM MWL setup services with flexible value bundles and cost-saving strategies designed to meet the needs of various healthcare providers, from small clinics to larger hospital departments. Our goal is to provide robust and reliable MWL solutions without breaking the bank.
| Service Component | Value Proposition | Cost-Saving Strategy |
|---|---|---|
| Core MWL Configuration | Ensures accurate patient and study data is sent to imaging devices, reducing errors and improving radiologist turnaround time. | Leveraging standardized DICOM protocols and pre-built configurations minimizes custom development costs. |
| HL7 Integration | Automates the flow of patient demographic, scheduling, and order data, eliminating manual entry and potential discrepancies. | Utilizing our library of common HL7 message types and mappings reduces the need for bespoke interface development. |
| Modality Compatibility Testing | Verifies seamless communication between the MWL and your imaging equipment, preventing downtime and costly troubleshooting. | Our team has extensive experience with a wide range of modality vendors, enabling efficient and successful testing. |
| Remote Deployment & Configuration | Minimizes on-site visits, reducing travel costs and disruption to your operations. | Our skilled engineers can often configure and deploy MWL solutions remotely, saving significant time and expense. |
| Phased Implementation | Allows for a gradual rollout, distributing costs over time and enabling your team to adapt to new workflows gradually. | Focusing on critical modalities first helps manage budget and immediate operational needs. |
| Bundled Services | Combining multiple setup components into packages offers a lower overall cost compared to individual service purchases. | Our value bundles are designed to provide comprehensive solutions at a discounted rate. |
| Template-Based Solutions | Utilizing pre-defined templates for common MWL scenarios and HL7 interfaces accelerates setup time and reduces labor costs. | We have developed efficient, repeatable processes for common MWL setups. |
| Training & Documentation | Empowers your IT staff to manage and troubleshoot basic MWL issues, reducing reliance on external support. | Providing clear documentation and basic training reduces long-term support expenditure. |
Our Affordable DICOM Modality Worklist Setup Service Options
- Basic Setup Bundle: Ideal for smaller practices with straightforward needs. Includes core MWL configuration for one modality type and basic HL7 interface for patient demographic updates.
- Standard Integration Bundle: Suitable for medium-sized facilities. Encompasses MWL setup for multiple modality types, advanced HL7 integration for scheduling and order information, and basic remote support.
- Comprehensive Enterprise Bundle: Designed for larger hospitals and imaging centers. Features full MWL deployment across all modalities, multi-site support, advanced HL7 integration with EHR/RIS, dedicated support, and custom workflow optimization.
- Add-on Modules: Options for enhanced functionality such as AI integration readiness, advanced reporting capabilities, and specialized modality support.
- Ongoing Support & Maintenance: Flexible plans available to ensure continued optimal performance of your MWL system.
Verified Providers In Congo (Kinshasa)
Navigating the healthcare landscape in Congo (Kinshasa) can be a daunting task, especially when seeking verified providers who prioritize patient well-being and adhere to international standards. Franance Health stands out as a beacon of trust and quality, offering a robust network of accredited and rigorously vetted healthcare professionals and facilities. Their commitment to excellence is not just a slogan; it's embedded in their comprehensive credentialing process, ensuring that every provider listed on their platform meets stringent criteria for expertise, ethical practice, and patient safety. This detailed verification process is crucial for patients in Congo (Kinshasa) seeking reliable medical care. Franance Health's dedication to transparency and quality assurance makes them the unparalleled choice for accessing superior healthcare services.
| Credentialing Aspect | Franance Health's Standard | Patient Benefit |
|---|---|---|
| Medical Licenses and Certifications | Verified and up-to-date through official channels. | Ensures providers are legally qualified and hold necessary accreditations. |
| Professional Experience and Specialization | Thorough review of past roles, surgical logs, and documented expertise. | Guarantees access to highly skilled professionals with relevant experience for specific medical needs. |
| Ethical Practice and Patient Reviews | Background checks for disciplinary actions and incorporation of patient feedback mechanisms. | Promotes a culture of integrity and patient-centered care, minimizing risks of malpractice or mistreatment. |
| Facility Standards (for clinics/hospitals) | Assessment of infrastructure, equipment, and adherence to hygiene and safety regulations. | Ensures a safe and well-equipped environment for treatments and procedures. |
| Continuing Medical Education (CME) | Verification of ongoing professional development and training. | Confirms that providers are updated with the latest medical advancements and best practices. |
Why Franance Health is the Best Choice for Verified Providers in Congo (Kinshasa)
- Comprehensive Credentialing Process: Franance Health employs a multi-faceted verification system that goes beyond basic licensing. This includes background checks, verification of educational qualifications and specializations, assessment of professional experience, and evaluation of adherence to ethical guidelines.
- Commitment to Patient Safety: Patient safety is paramount. Franance Health ensures that all listed providers meet or exceed safety protocols and maintain high standards of hygiene and medical practice.
- Access to a Diverse Network: Whether you need a general practitioner, a specialist, or a particular medical facility, Franance Health provides access to a wide range of verified healthcare options across Congo (Kinshasa).
- Focus on Quality and Expertise: Franance Health partners with providers known for their clinical excellence, up-to-date medical knowledge, and compassionate patient care.
- Transparency and Trust: By clearly outlining their verification standards and providing detailed provider profiles, Franance Health builds trust and empowers patients to make informed decisions about their healthcare.
Scope Of Work For Dicom Modality Worklist Setup Service
This Scope of Work (SOW) outlines the services required for the setup and configuration of a DICOM Modality Worklist (MWL) service. The objective is to establish a robust and compliant system that facilitates the seamless transfer of patient and procedure information from the RIS/HIS to imaging modalities, ensuring efficient workflow and accurate data management.
| Phase | Description | Key Activities | Technical Deliverables | Standard Specifications |
|---|---|---|---|---|
| Understanding the existing IT infrastructure, workflow requirements, and identifying integration points with RIS/HIS. | Requirements gathering, workflow analysis, architecture design, network assessment, security policy definition. | Detailed design document, integration plan, security assessment report. | DICOM Part 1: Introduction and Overview, DICOM Part 3: Information Object Definitions, DICOM Part 4: Service Class Specifications, DICOM Part 15: Security and System Management. |
| Setting up the MWL server software and configuring network parameters. | MWL server installation, network configuration, firewall rule setup, database setup (if applicable), initial system testing. | Installed and configured MWL server software, network connectivity test results. | DICOM Part 8: Network Communication Support, DICOM Part 9: Point-to-Point Communication Support. |
| Establishing communication between the MWL server and the RIS/HIS to pull worklist data. | RIS/HIS data source configuration, HL7 interface setup (if applicable), data mapping, initial data synchronization testing. | Successful data retrieval from RIS/HIS, configured HL7 interface (if applicable), data mapping documentation. | HL7 v2.x Standard (for RIS/HIS integration), DICOM Part 3: Information Object Definitions (for worklist content). |
| Configuring imaging modalities to query the MWL service for scheduled procedures. | Modality network configuration, AE Title and port setup for modalities, MWL query parameter configuration, test queries from modalities. | Configured modalities with valid AE Titles and connection details, successful worklist retrieval from modalities. | DICOM Part 4: Service Class Specifications (Modality Worklist Management SOP Class), DICOM Part 5: Data Structures and Encoding. |
| Comprehensive testing of the entire MWL workflow from scheduling to modality query. | Unit testing, integration testing, user acceptance testing (UAT), performance testing, security testing, end-to-end workflow validation. | Test plan, test execution report, UAT sign-off document, performance metrics report. | DICOM Part 14: Grayscale Standard Display Function, DICOM Part 16: Content Identification. |
| Providing comprehensive training to administrators and end-users, and delivering necessary documentation. | Administrator training on MWL server management, end-user training on modality worklist usage, creation of user manuals and system administration guides. | Training materials, user manuals, system administration guide, support contact information. | N/A (Best practices and vendor-specific documentation) |
| Providing ongoing support to ensure the stability and optimal performance of the MWL service. | Monitoring of MWL service performance, troubleshooting of any issues, regular system health checks, provision of updates and patches. | Service level agreement (SLA) for support, regular system health reports, incident resolution reports. | N/A (Based on SLA and vendor support agreements) |
Key Objectives
- Implement a fully functional DICOM Modality Worklist service.
- Ensure compliance with relevant DICOM standards.
- Integrate with existing RIS/HIS systems.
- Configure modalities to query the MWL service.
- Provide training and documentation for system administrators and end-users.
Service Level Agreement For Dicom Modality Worklist Setup Service
This Service Level Agreement (SLA) outlines the performance metrics, response times, and uptime guarantees for the DICOM Modality Worklist Setup Service. This service is crucial for ensuring that imaging modalities receive timely and accurate worklist information, enabling efficient patient scheduling and imaging procedures.
| Service Metric | Target | Measurement Period | Remedy/Credit |
|---|---|---|---|
| Uptime Guarantee | 99.9% Uptime | Monthly | For each instance of the Service falling below 99.9% uptime in a calendar month, a credit of [Percentage]% of the monthly service fee will be applied to the next invoice. |
| Response Time (MWL Request) | Average response time of < 5 seconds for 95% of requests | Monthly | If the average response time exceeds 5 seconds for more than 5% of requests in a calendar month, a credit of [Percentage]% of the monthly service fee will be applied to the next invoice. |
| Critical Incident Resolution Time | Acknowledgement within 15 minutes, Resolution within 4 hours (during Business Hours) | Per Incident | Failure to acknowledge within 15 minutes of notification of a Critical Incident may result in [Specify consequence, e.g., a service credit of X% of daily fee]. Failure to resolve within 4 hours may result in [Specify consequence, e.g., a service credit of Y% of daily fee]. If the incident occurs outside Business Hours, the clock for resolution will start at the beginning of the next Business Hour, unless Emergency Support is engaged. |
| Scheduled Maintenance Notification | Minimum 48 hours' notice | Per Maintenance Event | Failure to provide adequate notice for Scheduled Maintenance may result in [Specify consequence, e.g., a service credit of Z% of the fee for the impacted period]. |
Key Definitions
- Service: The DICOM Modality Worklist Setup Service, responsible for receiving, processing, and distributing DICOM Modality Worklist (MWL) requests.
- Downtime: Any period during which the Service is unavailable to transmit or receive MWL data.
- Uptime: The percentage of time the Service is available and operational.
- Response Time: The time taken from the submission of a valid MWL request to the successful acknowledgement of receipt and initiation of processing by the Service.
- Scheduled Maintenance: Pre-announced periods of planned downtime for system updates, upgrades, or maintenance. Notification will be provided at least [Number] ([e.g., 48]) hours in advance.
- Critical Incident: An event that causes significant disruption to the Service, impacting a large number of users or essential functionalities.
- Standard Support: Support provided during normal business hours for non-critical issues.
- Emergency Support: Support provided 24x7x365 for critical incidents.
- Business Hours: [Specify your organization's business hours, e.g., Monday to Friday, 8:00 AM to 6:00 PM, excluding public holidays].
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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