
Radiology Room Refurbishment & Fit-Out Service in Congo (Kinshasa)
Engineering Excellence & Technical Support
Radiology Room Refurbishment & Fit-Out Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Shielding & Radiation Safety
Our refurbishment adheres to stringent international radiation safety standards, integrating state-of-the-art lead shielding solutions and ensuring optimal protection for patients and staff within the radiology suites of Kinshasa.
Seamless Digital Workflow Integration
We specialize in fitting out radiology rooms with robust infrastructure for PACS/RIS connectivity, high-speed data networks, and integrated imaging modalities, enabling efficient digital image acquisition, storage, and retrieval for enhanced diagnostic capabilities in Congo.
Optimized Ergonomics & Ambient Lighting
Our fit-out designs prioritize both clinical efficiency and staff well-being, featuring ergonomically designed workstations, adjustable control consoles, and precise ambient lighting control to minimize fatigue and maximize diagnostic accuracy in Kinshasa's medical facilities.
What Is Radiology Room Refurbishment & Fit-out Service In Congo (Kinshasa)?
Radiology room refurbishment and fit-out services in Congo (Kinshasa) encompass the comprehensive process of upgrading, renovating, and equipping existing or newly constructed spaces to meet the stringent requirements of modern diagnostic imaging modalities. This service ensures that healthcare facilities can effectively house, operate, and maintain radiology equipment, adhering to safety standards, workflow optimization, and patient comfort.
The service involves a multi-faceted approach, beginning with detailed architectural and engineering assessments to define the scope of work. Key components include structural modifications, electrical system upgrades (including specialized power and grounding for sensitive equipment), HVAC system modifications for precise temperature and humidity control, radiation shielding installation (lead lining, concrete barriers), data networking infrastructure (DICOM compliance, PACS integration), lighting design (both general and task-specific), acoustics management, infection control measures, and the installation of ancillary support systems (e.g., medical gas outlets, emergency power).
This service is essential for a range of healthcare providers and institutions in Congo (Kinshasa), including but not limited to public and private hospitals, diagnostic imaging centers, specialized medical clinics, and research facilities that operate or plan to operate radiology departments. The need arises from aging infrastructure, the introduction of new imaging technologies, regulatory compliance mandates, or the desire to enhance patient experience and operational efficiency.
Typical use cases include:
- New Equipment Installation: Preparing a space for the installation of new MRI, CT, X-ray, ultrasound, or mammography machines, which often have specific spatial, power, and shielding requirements.
- Technology Upgrades: Modernizing existing radiology suites to accommodate advanced imaging techniques, higher resolution equipment, or digital radiography systems.
- Workflow Optimization: Reconfiguring room layouts to improve patient throughput, technologist ergonomics, and radiologist interpretation efficiency.
- Regulatory Compliance: Ensuring that radiology rooms meet national and international safety standards for radiation protection, patient safety, and medical device integration.
- Energy Efficiency and Sustainability: Implementing upgrades that reduce energy consumption and improve the environmental footprint of radiology departments.
- Aesthetic and Patient Comfort Enhancements: Creating a more welcoming and less intimidating environment for patients undergoing diagnostic procedures.
| Entity Type | Reason for Refurbishment/Fit-Out | Specific Needs |
|---|---|---|
| Public Hospitals | Aging infrastructure, introduction of new technologies, capacity expansion, compliance upgrades | Robust shielding, high-volume workflow integration, cost-effective solutions, adherence to national health standards. |
| Private Hospitals/Clinics | Enhancing service offerings, competitive advantage, patient comfort, adoption of cutting-edge technology | Premium finishes, advanced patient amenities, seamless IT integration, compliance with international accreditation standards. |
| Dedicated Diagnostic Imaging Centers | Specialization in specific modalities, high patient volume, operational efficiency, adoption of latest diagnostic tools | Optimized workflow for specific modalities (e.g., interventional radiology suites), advanced imaging software integration, rapid turnaround times. |
| Research Institutions | Integration of specialized research imaging equipment, controlled environments, data acquisition infrastructure | Highly precise environmental controls, dedicated power and data lines, specialized shielding for experimental protocols. |
| New Healthcare Facility Developments | Establishing a new radiology department from scratch, ensuring optimal design and functionality from inception | Full-scope design and build, ensuring compliance from the ground up, integration of latest technologies and safety features. |
Key Components of Radiology Room Refurbishment & Fit-Out Services:
- Architectural Design and Planning
- Structural Modifications and Reinforcements
- Radiation Shielding (Lead Lining, Concrete)
- Specialized Electrical Systems (Power, Grounding)
- HVAC System Design and Installation (Temperature/Humidity Control)
- Data Networking and IT Infrastructure (PACS/RIS Integration)
- Lighting Design (General, Task, and Emergency)
- Acoustic Treatment
- Infection Control Measures
- Ancillary Medical System Integration (Medical Gases, etc.)
- Equipment Mounting and Support Structures
- Finishing Works (Flooring, Walls, Ceilings)
Who Needs Radiology Room Refurbishment & Fit-out Service In Congo (Kinshasa)?
Refurbishing and fitting out radiology rooms in Congo (Kinshasa) is a critical undertaking for ensuring modern diagnostic capabilities and optimal patient care. This specialized service addresses the need for updated imaging facilities, improved workflow efficiency, and compliance with evolving safety and technological standards. The demand for these services stems from both public and private healthcare institutions looking to enhance their diagnostic imaging departments.
| Target Customer Type | Specific Departments/Needs |
|---|---|
| Public Hospitals and University Medical Centers | X-ray Rooms, CT Scan Suites, MRI Rooms, Ultrasound Rooms, Angiography Suites, PACS integration, radiation shielding, specialized ventilation, waiting areas, reporting rooms. |
| Private Hospitals and Clinics | Upgrading existing outdated equipment, creating new dedicated imaging suites, enhancing patient comfort and privacy, incorporating latest technology for competitive advantage, ensuring compliance with international standards. |
| Diagnostic Imaging Centers | Expansion of services, introduction of new imaging modalities, optimizing patient flow for higher throughput, creating state-of-the-art facilities to attract more patients and referring physicians. |
| Specialty Medical Centers | Tailored fit-outs for specific modalities like mammography, interventional radiology suites, or specialized MRI coils, ensuring precise imaging for complex diagnoses. |
| Government Health Ministries | Upgrading public healthcare infrastructure across the country, establishing regional diagnostic hubs, ensuring equitable access to advanced imaging services, standardization of radiology facilities. |
Target Customers for Radiology Room Refurbishment & Fit-Out Services in Congo (Kinshasa)
- Public Hospitals and University Medical Centers
- Private Hospitals and Clinics
- Diagnostic Imaging Centers
- Specialty Medical Centers (e.g., oncology, cardiology)
- Government Health Ministries (for public health infrastructure projects)
Radiology Room Refurbishment & Fit-out Service Process In Congo (Kinshasa)
This document outlines the comprehensive workflow for Radiology Room Refurbishment & Fit-Out Services in Congo (Kinshasa), from the initial client inquiry to the final project handover. Our process is designed to ensure clarity, efficiency, and successful delivery of state-of-the-art radiology facilities.
| Phase | Key Activities | Deliverables | Typical Timeline (Weeks) | Key Stakeholders |
|---|---|---|---|---|
| Client expresses interest, initial discussion of project scope, objectives, and budget. | Understanding of client needs, preliminary project scope definition. | 1-2 | Client, Service Provider Sales/Project Manager |
| On-site evaluation of existing space, structural integrity, utilities, and accessibility. Assessing technical feasibility. | Site assessment report, feasibility study, preliminary budget estimate. | 2-3 | Client, Service Provider Technical Team, Architects/Engineers |
| Detailed discussion to define specific radiology modalities, workflow, imaging needs, patient throughput, and technical requirements. | Detailed requirements document, equipment list, operational workflow plan. | 2-4 | Client (Radiologists, Technologists, Administration), Service Provider Project Manager/Consultant |
| Development of preliminary layouts, room configurations, and workflow optimization. Consideration of radiation shielding and infection control. | Conceptual floor plans, 3D visualizations (optional), preliminary equipment placement. | 3-5 | Service Provider Design Team (Architects, Interior Designers), Client |
| Finalizing architectural drawings, electrical, plumbing, HVAC, IT infrastructure, and radiation shielding designs. Specifying all materials and equipment. | Complete architectural and engineering drawings, detailed bill of materials, technical specifications for all components. | 4-6 | Service Provider Design Team, Client, Equipment Manufacturers |
| Sourcing and ordering of radiology equipment, construction materials, and specialized fit-out components. Managing logistics for import to Congo. | Procurement orders, delivery schedules, import documentation. | 8-16 (variable based on lead times) | Service Provider Procurement Team, Client, Suppliers, Logistics Providers |
| Obtaining necessary building permits, environmental clearances, and any specific health ministry approvals required for radiology facilities in Congo. | Approved permits and licenses. | 4-12 (highly variable depending on local authorities) | Service Provider Project Manager, Client, Local Authorities |
| Safely removing existing structures, preparing the site for new construction, including any necessary structural modifications or enhancements. | Cleared and prepared construction site. | 2-4 | Service Provider Construction Team, Subcontractors |
| Building the new radiology rooms, including all structural, electrical, plumbing, HVAC, and finishes. Installation of radiation shielding. | Completed construction of radiology rooms and ancillary spaces. | 12-24 | Service Provider Construction Team, Subcontractors |
| Installation of all procured radiology equipment, ensuring proper integration with building infrastructure. Calibration and initial testing. | Installed and calibrated radiology equipment. | 4-8 | Service Provider Technical Installers, Equipment Manufacturers' Technicians |
| Comprehensive testing of all systems (mechanical, electrical, IT, safety). Performance testing of radiology equipment. Quality assurance checks against specifications. | Commissioning reports, test results, QA sign-off. | 2-4 | Service Provider QA Team, Client, Third-Party Inspectors (if required) |
| Training radiology staff on the operation of new equipment and the use of the refurbished facilities. Formal handover of the completed project. | Trained staff, operation manuals, project handover documentation. | 1-2 | Service Provider Trainers, Client Staff, Project Manager |
| Providing ongoing technical support, maintenance services, and warranty management for the installed equipment and facilities. | Maintenance agreements, support contracts, warranty documentation. | Ongoing | Service Provider Support Team, Client |
Radiology Room Refurbishment & Fit-Out Service Process
- Initial Client Inquiry & Consultation
- Site Assessment & Feasibility Study
- Needs Analysis & Requirement Definition
- Conceptual Design & Space Planning
- Detailed Design & Technical Specifications
- Procurement of Equipment & Materials
- Permitting & Regulatory Approvals
- Demolition & Site Preparation
- Construction & Installation
- Equipment Installation & Calibration
- Testing, Commissioning & Quality Assurance
- Staff Training & Handover
- Post-Completion Support & Maintenance
Radiology Room Refurbishment & Fit-out Service Cost In Congo (Kinshasa)
The cost of a radiology room refurbishment and fit-out service in Congo (Kinshasa) can vary significantly due to several influencing factors. These include the scope of work, the complexity of the medical equipment being installed, the size and existing condition of the room, and the quality of materials and finishes chosen. Additionally, the availability of specialized labor and the logistical challenges of importing materials can impact the final price. Local market conditions, including demand and the presence of competing service providers, also play a role. Estimating a precise cost without a detailed site survey and specific project requirements is challenging, but we can outline the key pricing factors and provide a general range in Congolese Francs (CDF).
| Service Component | Estimated Cost Range (CDF - Congolese Francs) | Notes |
|---|---|---|
| Basic Refurbishment (e.g., painting, flooring, minor electrical upgrades) | 5,000,000 - 15,000,000 CDF | Suitable for minor cosmetic changes or preparation for less complex equipment. |
| Standard Fit-Out (e.g., new flooring, wall treatments, upgraded lighting, basic electrical, plumbing) | 15,000,000 - 40,000,000 CDF | Covers essential upgrades for most general radiology rooms. |
| Advanced Fit-Out with Lead Shielding (for X-ray/CT rooms) | 40,000,000 - 100,000,000+ CDF | Includes lead lining of walls, doors, and viewing windows. Cost highly dependent on the area requiring shielding and lead thickness. |
| Complex Fit-Out (e.g., for CT, MRI, specialized imaging suites) | 100,000,000 - 300,000,000+ CDF | Involves advanced HVAC, sophisticated electrical systems, vibration control (for MRI), and extensive structural considerations. Costs can escalate significantly based on the specific technology. |
| Specialized Equipment Installation & Integration (e.g., CT/MRI scanner) | Included in advanced/complex fit-out or quoted separately by equipment vendors. | This is a highly variable cost, often bundled with the equipment purchase. |
| Project Management & Design Consultation | 5% - 15% of total project cost | Essential for ensuring smooth execution and compliance with standards. |
| Contingency (10-20%) | Calculated on subtotal | Recommended for unforeseen expenses. |
Key Pricing Factors for Radiology Room Refurbishment & Fit-Out in Kinshasa:
- Scope of Work: This is the most crucial factor. It can range from minor cosmetic upgrades to a complete gut and rebuild, including structural changes.
- Medical Equipment Integration: The type and complexity of radiology equipment (e.g., X-ray, CT scanner, MRI, ultrasound) significantly influence costs due to specialized power, cooling, shielding, and structural support requirements.
- Room Size and Layout: Larger rooms naturally require more materials and labor, and complex layouts might necessitate more intricate construction work.
- Existing Condition of the Room: Renovation costs increase if the room requires extensive repairs to walls, floors, ceilings, or electrical/plumbing systems.
- Materials and Finishes: The selection of flooring (e.g., linoleum, vinyl, epoxy), wall coverings, ceiling tiles, lighting fixtures, and cabinetry will impact the budget. High-durability, infection-control-rated materials are often preferred in medical settings.
- Specialized Systems: This includes lead shielding for radiation protection (crucial for X-ray and CT rooms), specialized ventilation and HVAC systems, medical gas lines, and advanced IT/network infrastructure for imaging data management.
- Labor Costs: The availability of skilled tradespeople (electricians, plumbers, masons, specialized technicians) and their prevailing wages in Kinshasa are a significant component.
- Permits and Approvals: Obtaining necessary building permits and health facility approvals from local authorities can incur fees and require time.
- Demolition and Waste Removal: If the existing room needs to be significantly altered or stripped down, the costs associated with demolition and proper waste disposal must be considered.
- Contingency: It's always advisable to include a contingency fund (typically 10-20%) to cover unforeseen issues that may arise during the refurbishment.
- Logistics and Importation: If specialized materials or equipment need to be imported, customs duties, shipping fees, and potential delays can add to the overall cost.
Affordable Radiology Room Refurbishment & Fit-out Service Options
Investing in a modern, efficient radiology room can significantly improve diagnostic accuracy, patient comfort, and staff workflow. Our affordable radiology room refurbishment and fit-out services offer tailored solutions to meet your budget and operational needs. We understand the importance of maximizing value, which is why we've developed flexible service options, including comprehensive value bundles and strategic cost-saving measures.
| Service Component | Standard Option | Value Bundle Inclusion | Potential Cost-Saving Strategy |
|---|---|---|---|
| Wall Construction | Custom lead lining, specialized finishes | Includes lead lining and standard durable finishes | Consider non-lead alternatives if imaging type permits; phased installation |
| Flooring | High-end seamless vinyl, specialized resin | Durable, anti-microbial vinyl flooring | Explore more budget-friendly, yet compliant, vinyl options; explore extended warranties for longevity |
| Lighting | Full spectrum, dimmable, integrated control systems | Energy-efficient LED lighting with basic dimming controls | Standard LED fixtures; prioritize task lighting over extensive ambient |
| Cabinetry | Bespoke solid wood, integrated high-security locking | Durable laminate or melamine cabinetry with standard locking mechanisms | Standard modular units; explore pre-owned or refurbished cabinetry if suitable |
| HVAC | Advanced temperature and humidity control, HEPA filtration | Standard efficient HVAC system with basic filtration | Optimize existing HVAC if possible; focus on ventilation rates rather than extreme temperature control |
Understanding Value Bundles & Cost-Saving Strategies
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- {"title":"Cost-Saving Strategies: Smart Choices for Budget-Conscious Projects","description":"We are committed to helping you achieve your refurbishment goals without exceeding your budget. Our cost-saving strategies focus on intelligent planning, material selection, and efficient execution."}
- {"items":["Phased Approach: Break down the refurbishment into manageable stages to spread costs over time.","Material Optimization: Recommending cost-effective yet durable materials without compromising on performance or safety.","Equipment Re-use/Refurbishment: Assessing if existing equipment can be integrated or refurbished.","Modular Solutions: Utilizing pre-fabricated components and modular systems for quicker installation and potential cost reductions.","Energy-Efficient Upgrades: Installing LED lighting and efficient HVAC systems to reduce long-term operational costs.","Strategic Sourcing: Leveraging our network of suppliers for competitive pricing on materials and fixtures.","Value Engineering: Continuously reviewing designs and specifications to identify opportunities for cost savings without impacting quality.","Standardization: Employing standard sizes and configurations where possible to reduce custom fabrication costs."],"title":"Examples of Cost-Saving Strategies:"}
Verified Providers In Congo (Kinshasa)
Finding reliable and trustworthy healthcare providers is paramount in any region. In Congo (Kinshasa), navigating the healthcare landscape can be particularly challenging. This is where verified providers, such as those associated with Franance Health, offer a crucial advantage. Franance Health's rigorous credentialing process ensures that their affiliated practitioners meet high standards of expertise, ethical conduct, and patient care. This commitment to verification provides patients with peace of mind and a clearer path to quality medical services.
| Provider Type | Key Verification Criteria | Benefits for Patients |
|---|---|---|
| General Practitioners | Medical License, Board Certification (if applicable), Clean Disciplinary Record | Reliable initial diagnosis and treatment for common ailments, referrals to specialists. |
| Specialists (e.g., Cardiologists, Pediatricians) | Advanced Medical Degree, Fellowship Training, Specialized Certifications, Peer Review | Expert care for complex medical conditions, advanced diagnostic and treatment options. |
| Surgeons | Surgical Residency Completion, Board Certification in Specialty, Proven Surgical Outcomes | Safe and effective surgical interventions, minimizing risks and optimizing recovery. |
| Nurses (Registered Nurses, Nurse Practitioners) | Nursing License, Relevant Certifications, Clinical Experience | Compassionate patient care, vital sign monitoring, medication administration, patient education. |
| Dentists | Dental Degree, Licensure, Specializations (e.g., Orthodontics, Periodontics) | Comprehensive oral health care, preventative treatments, restorative procedures. |
Why Franance Health Credentials Matter:
- Ensured Competence: Franance Health thoroughly vets the educational background, professional licenses, and specialized training of their providers, guaranteeing a high level of medical competence.
- Commitment to Ethics: The credentialing process includes an assessment of ethical practices and adherence to professional codes of conduct, promoting patient safety and trust.
- Access to Quality Care: By affiliating with verified providers, Franance Health facilitates access to healthcare professionals who are dedicated to delivering superior patient outcomes.
- Reduced Risk: Choosing a verified provider significantly minimizes the risk of encountering unqualified or unethical practitioners, protecting patients from potential harm.
- Streamlined Patient Experience: The verification process simplifies the decision-making for patients, allowing them to focus on their health needs rather than the credentials of their caregivers.
Scope Of Work For Radiology Room Refurbishment & Fit-out Service
This Scope of Work (SOW) outlines the requirements for the refurbishment and fit-out of a radiology room. The project aims to create a modern, efficient, and compliant imaging environment. The SOW details the technical deliverables, standard specifications, and services to be provided by the successful contractor.
| Category | Deliverable Description | Standard Specification / Requirement | Quantity / Scope | |
|---|---|---|---|---|
| Demolition & Preparation | Removal of existing non-load-bearing walls, flooring, ceiling, and outdated fixtures. | Compliance with demolition safety protocols; proper waste disposal. | As per architectural drawings and site survey. | |
| Structural Modifications | Minor structural adjustments (if required) for equipment placement or door openings. | Compliance with structural engineering reports and building codes. | As per architectural drawings. | |
| Wall Construction & Finishing | Installation of new walls, including lead lining for radiation shielding. | Lead equivalent: minimum 1.5mm PB (or as per radiation physicist's recommendation); seamless finish; antimicrobial paint. | As per architectural drawings and radiation shielding plan. | |
| Ceiling & Flooring | Installation of new suspended ceiling system and specialized flooring. | Ceiling: acoustically treated, durable, easy to clean, with integrated lighting. | Flooring: seamless, anti-static, chemical-resistant vinyl or epoxy. | As per architectural drawings. |
| Electrical Services | Installation of new electrical wiring, power outlets, emergency power, and dedicated circuits for imaging equipment. | Compliance with relevant electrical codes (e.g., NEC, IEC); adequate power supply for all equipment; UPS backup. | As per electrical schematic and equipment power requirements. | |
| HVAC System | Modification or installation of new HVAC system to ensure controlled temperature, humidity, and air changes. | Minimum 6 air changes per hour; HEPA filtration; temperature control within ±1°C. | As per HVAC design specifications and patient comfort requirements. | |
| Plumbing Services | Installation or modification of plumbing for any associated facilities (e.g., handwashing stations, specialized drainage). | Compliance with plumbing codes; appropriate materials for healthcare environments. | As per architectural drawings. | |
| Radiation Shielding Verification | Post-installation verification of lead lining integrity and radiation shielding effectiveness. | Testing conducted by a certified radiation physicist; report detailing measured attenuation. | One (1) verification post-installation. | |
| Lighting | Installation of general lighting, task lighting, and potentially adjustable lighting for imaging procedures. | Adequate lux levels for general tasks; specific requirements for imaging quality; dimmable options where applicable. | As per lighting design specifications. | |
| Data & Communication Cabling | Installation of structured cabling for network connectivity (PACS, RIS, etc.) and communication systems. | Category 6a or higher Ethernet cabling; sufficient drops for all equipment and workstations. | As per IT infrastructure plan. | |
| Doors & Hardware | Installation of new doors, including radiation-shielded doors if required, with appropriate hardware. | Heavy-duty, easy-to-operate doors; lead-lined doors with interlock systems if specified; accessibility compliant. | As per architectural drawings and radiation shielding requirements. | |
| Signage & Wayfinding | Installation of clear and compliant signage for room identification and safety. | Radiation warning signs, directional signs, room numbers; compliant with health and safety standards. | As per signage plan. | |
| Equipment Mounting & Integration | Installation and secure mounting of new imaging equipment (e.g., X-ray tube, detector, console). | Professional installation by authorized technicians; proper grounding and alignment. | As per manufacturer's specifications and site preparation. | |
| Commissioning & Testing | Comprehensive testing of all installed systems and equipment to ensure full functionality. | System integration testing, operational testing, safety checks. | One (1) comprehensive commissioning. | |
| Final Handover & Documentation | Provision of all project documentation, including as-built drawings, test reports, warranties, and operation manuals. | Complete and organized documentation package; training for facility staff on new systems. | One (1) complete handover package. |
Project Objectives
- To upgrade the existing radiology room to meet current technological and safety standards.
- To ensure seamless integration of new imaging equipment.
- To improve workflow efficiency for radiology staff and patient throughput.
- To create a comfortable and safe environment for patients undergoing imaging procedures.
- To comply with all relevant healthcare regulations, building codes, and radiation safety standards.
Service Level Agreement For Radiology Room Refurbishment & Fit-out Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Radiology Room Refurbishment & Fit-Out Service. It defines the expected performance standards and the remedies available should these standards not be met. This SLA applies to all approved refurbishment and fit-out projects within designated radiology departments. The service provider agrees to adhere to the following metrics to ensure minimal disruption and efficient project delivery.
| Service Component | Response Time (Business Hours) | Resolution Time (Target) | Uptime Guarantee |
|---|---|---|---|
| Initial Project Scoping & Planning Meeting | Within 2 business days of request | N/A | N/A |
| On-site Assessment & Detailed Survey | Within 5 business days of initial meeting | N/A | N/A |
| Submission of Detailed Project Proposal & Timeline | Within 10 business days of on-site assessment | N/A | N/A |
| Commencement of Refurbishment/Fit-Out Work (Post Approval) | As per agreed project start date | N/A | N/A |
| Emergency Site Issues (e.g., critical equipment failure impacting work) | Within 2 business hours | Within 8 business hours (for initial assessment and mitigation plan) | N/A |
| Non-Emergency Site Issues (e.g., minor material delays, access issues) | Within 1 business day | Within 3 business days (for resolution or revised plan) | N/A |
| Project Completion & Handover | As per agreed project completion date | N/A | N/A |
| Post-Completion Support (for defects identified within warranty period) | Within 1 business day | Within 5 business days (for minor defects), within 15 business days (for major defects) | N/A |
| Availability of Project Management Team | During core business hours (9 AM - 5 PM, Monday-Friday) | N/A | 100% availability during business hours |
| Facility Availability During Works (where applicable, e.g., temporary solutions) | N/A | N/A | 99.5% availability of temporary facilities during scheduled work hours, unless otherwise agreed due to unavoidable circumstances (e.g., utility outages) |
Key Service Level Objectives
- Ensure timely commencement of refurbishment and fit-out activities as per agreed project timelines.
- Maintain project progress in accordance with the agreed project schedule.
- Minimize disruption to existing radiology services during the refurbishment period.
- Deliver a fully functional and compliant radiology room upon project completion.
Frequently Asked Questions

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