Verified Service Provider in Central African Republic
Genomics Core Facilities in Central African Republic
Engineering Excellence & Technical Support
Genomics Core Facilities solutions for Research & Discovery (R&D). High-standard technical execution following OEM protocols and local regulatory frameworks.
Advanced Next-Generation Sequencing Capabilities
Our genomics core facility is equipped with state-of-the-art Illumina sequencers, enabling high-throughput whole-genome, exome, and RNA sequencing. This empowers researchers in the Central African Republic to conduct cutting-edge studies on infectious diseases, agricultural resilience, and human genetic diversity, accelerating discovery and innovation.
Comprehensive Bioinformatics Support & Training
We provide robust bioinformatics pipelines and expert consultation for data analysis, interpretation, and visualization. Our team offers tailored support for researchers in the Central African Republic, building local capacity in genomic data science through hands-on training workshops and collaborative projects.
Optimized Sample Preparation & Quality Control
Ensuring the integrity of genomic data starts with meticulous sample preparation. Our facility offers optimized protocols for DNA/RNA extraction and library preparation, coupled with rigorous quality control measures, guaranteeing high-quality input for all sequencing applications, crucial for reliable research outcomes in the region.
What Is Genomics Core Facilities In Central African Republic?
Genomics Core Facilities in the Central African Republic (CAR) represent specialized laboratories and service centers equipped with advanced instrumentation and expertise to perform a range of molecular biology and genomic analyses. These facilities are critical for advancing biological research, diagnostics, and applied science by providing access to cutting-edge technologies that are often cost-prohibitive for individual research groups or institutions. The core concept is to centralize expensive equipment and specialized personnel, making sophisticated genomic services accessible and efficient to a broader scientific and healthcare community within the CAR. This infrastructure is essential for fostering scientific discovery, improving public health outcomes, and building local capacity in molecular sciences.
| Who Needs Genomics Core Facilities? | Typical Use Cases | |||||
|---|---|---|---|---|---|---|
| Academic Research Institutions and Universities: Researchers investigating disease mechanisms, agricultural improvements, biodiversity, and fundamental biological processes. | National Public Health Laboratories: Diagnostic testing for infectious diseases (e.g., malaria, HIV, emerging pathogens), genomic surveillance for disease outbreaks, and development of rapid diagnostic tools. | Agricultural Research Institutes: Crop improvement through marker-assisted breeding, identification of disease resistance genes, and livestock genetic characterization. | Environmental Agencies and Conservation Organizations: Biodiversity assessment, population genetics studies for endangered species, and environmental monitoring through environmental DNA (eDNA). | Clinical Research Groups and Hospitals: Patient stratification for targeted therapies, pharmacogenomics studies, and identification of genetic predispositions to diseases. | Government Ministries (Health, Agriculture, Environment): Policy development, epidemiological surveillance, and implementation of national strategies related to genomics. | |
| Disease Pathogen Identification and Characterization: Sequencing genomes of bacteria, viruses, and parasites to understand their evolution, transmission, and drug resistance profiles. | Epidemiological Surveillance and Outbreak Investigation: Tracking the spread of infectious diseases through genomic sequencing of pathogen isolates, enabling rapid public health response. | Genomic Medicine and Personalized Healthcare: Identifying genetic variants associated with disease risk or treatment response in individuals for tailored medical interventions. | Agricultural Biotechnology: Enhancing crop yields, disease resistance, and nutritional content through genetic modification and marker-assisted selection. | Conservation Genomics: Assessing genetic diversity within wild populations, identifying distinct lineages, and informing conservation strategies for threatened species. | Metagenomics for Environmental and Health Studies: Analyzing the genetic material from entire communities of organisms in environmental samples (e.g., soil, water) or from host-associated microbial communities to understand their function and interactions. | Forensic Genetics: DNA profiling for identification purposes in criminal investigations and disaster victim identification. |
Key Components and Services of a Genomics Core Facility
- Next-Generation Sequencing (NGS) services: High-throughput sequencing of DNA and RNA for applications such as whole-genome sequencing, exome sequencing, transcriptome profiling, and metagenomics.
- Genotyping and SNP analysis: High-density SNP arrays and targeted genotyping for genetic association studies, population genetics, and marker-assisted selection.
- Gene expression analysis: Quantitative PCR (qPCR), digital PCR (dPCR), and RNA sequencing for profiling gene activity in various biological contexts.
- Sample preparation and library construction: Expert preparation of nucleic acid samples (DNA/RNA extraction, purification) and construction of sequencing libraries according to specific experimental needs.
- Bioinformatics support: Data analysis, interpretation, and management of large-scale genomic datasets, including genome assembly, variant calling, and differential gene expression analysis.
- Training and consultation: Providing technical training on genomic methodologies and consultation on experimental design and data analysis.
- Quality control and assurance: Implementing rigorous quality control measures for samples, reagents, and data to ensure reproducibility and accuracy.
Who Needs Genomics Core Facilities In Central African Republic?
Genomics core facilities offer advanced molecular biology services essential for research, diagnostics, and development. In the Central African Republic (CAR), such facilities can significantly bolster efforts in public health, agriculture, biodiversity conservation, and emerging scientific fields. The primary beneficiaries would be institutions and individuals involved in these critical sectors, addressing unique challenges and opportunities present within the country.
| Customer Type | Relevant Departments/Units | Key Applications |
|---|---|---|
| Public Health Sector | National Public Health Laboratory, Ministry of Health Disease Surveillance Units, University Medical Faculties | Pathogen identification & surveillance (malaria, HIV, emerging diseases), Antimicrobial resistance profiling, Diagnostic assay development, Epidemiological studies |
| Agricultural Sector | Ministry of Agriculture and Livestock Research Institutes, Agricultural Universities | Crop and livestock breeding for improved yield & resilience, Pest and disease diagnostics, Genetic resource characterization, Sustainable agriculture research |
| Biodiversity and Conservation Sector | National Parks Authority, Wildlife Conservation NGOs, University Biology/Environmental Science Departments | Species identification & taxonomic studies, Population genetics for conservation management, Wildlife trafficking forensics, Ecosystem health monitoring |
| Academic and Research Institutions | University Research Centers (e.g., Biology, Chemistry, Medicine, Agriculture), National Research Institute | Fundamental biological research, Training and capacity building in molecular techniques, Biomarker discovery, Genetic basis of local diseases and traits |
| Government Ministries and Agencies | Ministry of Environment, Ministry of Scientific Research, Ministry of Water and Forests | Environmental impact assessment support, Biodiversity inventory and management data, Policy formulation based on genetic data |
| NGOs and International Organizations | Local and international NGOs involved in health, agriculture, or conservation | Project-specific molecular testing, Community health diagnostics, Agricultural support programs, Conservation initiatives |
Target Customers and Departments for Genomics Core Facilities in the Central African Republic
- {"title":"Public Health Sector","description":"Essential for identifying and tracking infectious diseases, understanding drug resistance, and developing diagnostic tools. Crucial for responding to outbreaks and improving overall health outcomes."}
- {"title":"Agricultural Sector","description":"Aids in crop and livestock improvement, disease resistance, and understanding the genetic basis of important traits for enhanced food security and economic development."}
- {"title":"Biodiversity and Conservation Sector","description":"Supports research into the rich but threatened biodiversity of CAR, including wildlife management, species identification, and conservation strategies for endangered flora and fauna."}
- {"title":"Academic and Research Institutions","description":"Provides the necessary infrastructure for researchers to conduct cutting-edge studies, train the next generation of scientists, and contribute to global scientific knowledge."}
- {"title":"Government Ministries and Agencies","description":"Supports policy development in areas like public health surveillance, agricultural innovation, and environmental protection through evidence-based genetic information."}
- {"title":"Non-Governmental Organizations (NGOs) and International Organizations","description":"Partnerships can leverage genomics for targeted interventions in health, food security, and conservation projects within CAR."}
Genomics Core Facilities Process In Central African Republic
This document outlines the typical workflow for genomics core facilities in the Central African Republic, from initial inquiry to the execution of services. The process is designed to be clear, efficient, and transparent, ensuring that researchers can access and utilize cutting-edge genomic technologies effectively. It's important to note that specific details might vary between individual facilities, but this provides a generalized framework.
| Phase | Key Activities | Responsible Party |
|---|---|---|
| Inquiry & Planning | Initial contact, consultation, project design advice, proposal submission, quotation generation | Researcher & Core Facility |
| Agreement & Preparation | Service agreement, ethical/regulatory approvals, sample preparation and QC | Researcher & Core Facility |
| Execution | Library preparation, assay execution, data generation (sequencing) | Core Facility |
| Analysis & Delivery | Bioinformatics analysis, data processing, reporting, data delivery | Core Facility & Researcher (for interpretation) |
| Closure | Project closure, data archiving | Core Facility |
Genomics Core Facilities Process: Inquiry to Execution
- {"step":1,"title":"Initial Inquiry and Consultation","description":"Researchers interested in genomics services initiate contact with the core facility. This typically involves an email or phone call to the facility manager or designated point of contact. The inquiry should ideally include a brief overview of the research project, the type of genomic analysis envisioned (e.g., sequencing, genotyping, gene expression), and the anticipated sample type and quantity. The core facility will then schedule a consultation to discuss the project in detail. This meeting is crucial for understanding the researcher's specific needs, advising on experimental design, recommending appropriate technologies and protocols, and estimating costs and timelines."}
- {"step":2,"title":"Project Proposal and Quotation","description":"Following the consultation, the researcher may be asked to submit a formal project proposal. This document should elaborate on the research questions, objectives, experimental design, sample information, and desired outcomes. Based on the proposal and consultation, the core facility will generate a detailed quotation outlining the scope of work, specific services to be provided, reagents, consumables, personnel time, and associated costs. This quotation also serves as a preliminary agreement on the project parameters."}
- {"step":3,"title":"Service Agreement and Ethical/Regulatory Approval","description":"Once the researcher agrees to the quotation, a formal service agreement or contract is drawn up. This document legally outlines the terms and conditions of the service, including intellectual property, data ownership, publication acknowledgments, and payment schedules. Depending on the nature of the research and sample source (e.g., human samples), relevant ethical review board (IRB) approval or other regulatory clearances may be required before sample submission can commence. The core facility will provide guidance on these requirements."}
- {"step":4,"title":"Sample Submission and Quality Control","description":"The researcher prepares and submits biological samples to the core facility according to strict guidelines provided by the facility. This typically includes instructions on sample collection, preservation, storage, and transport. Upon receipt, the core facility performs initial sample quality control (QC) to assess DNA/RNA integrity, concentration, and purity. Poor quality samples may be rejected or require re-collection and re-submission, which can impact project timelines and costs."}
- {"step":5,"title":"Library Preparation and/or Assay Execution","description":"Based on the agreed-upon services, the core facility proceeds with the technical execution of the genomic experiments. This involves either library preparation for sequencing (e.g., fragmentation, adapter ligation, amplification) or the direct execution of other genomic assays (e.g., PCR, qPCR, genotyping). Rigorous protocols and internal QC steps are employed throughout this stage to ensure the accuracy and reliability of the data generated."}
- {"step":6,"title":"Data Generation (Sequencing, etc.)","description":"The prepared libraries or samples are then subjected to the primary data generation process, such as high-throughput sequencing on state-of-the-art instruments. Alternatively, other data acquisition methods specific to the requested service are employed. Extensive instrument calibration and monitoring are standard practice to ensure optimal performance and data quality."}
- {"step":7,"title":"Bioinformatics Analysis and Data Processing","description":"Raw data generated from the instruments undergo initial processing and quality assessment. This is often followed by comprehensive bioinformatics analysis, which can include tasks like read alignment, variant calling, gene expression quantification, and statistical analysis. The extent of bioinformatics support is usually determined during the initial consultation and detailed in the service agreement."}
- {"step":8,"title":"Data Reporting and Delivery","description":"The final analyzed data, along with a comprehensive report detailing the methods used, results obtained, and interpretations, is delivered to the researcher. The delivery format (e.g., raw data files, processed data, summary reports, visualizations) is typically specified in the service agreement. The core facility may also offer follow-up consultations to discuss the results and their implications for the research project."}
- {"step":9,"title":"Project Closure and Archiving","description":"Upon successful delivery of data and reports, the project is formally closed. The core facility will archive project-related data and samples (if applicable and agreed upon) for a defined period, adhering to data security and privacy regulations."}
Genomics Core Facilities Cost In Central African Republic
Genomics core facilities are crucial for advancing research and diagnostics in the Central African Republic (CAR). However, the cost of accessing these services can be a significant barrier due to a combination of global pricing, import duties, infrastructure challenges, and local operational expenses. This discussion outlines the key pricing factors and provides estimated cost ranges in local currency (Central African CFA franc - XAF). It's important to note that these figures are approximations, as pricing can fluctuate based on specific service providers, reagent availability, and the exact nature of the genomic analysis required. Direct comparison to international pricing is often misleading due to these localized economic realities.
| Genomic Service (Estimated) | Typical Range (XAF) | Notes/Considerations |
|---|---|---|
| DNA Extraction (per sample) | 15,000 - 40,000 | Varies by kit type (manual vs. automated), sample matrix (blood, tissue, plant). |
| PCR Amplification (per reaction) | 5,000 - 15,000 | Includes primers, polymerase, dNTPs, buffer. Cost increases for specialized PCR like RT-PCR. |
| Sanger Sequencing (per reaction/read) | 25,000 - 60,000 | Includes sequencing reaction and basic analysis. International shipping of samples can significantly increase this. |
| NGS Library Preparation (per sample) | 50,000 - 150,000 | Depends on the type of library (e.g., genomic DNA, cDNA) and the chosen kit. Automated preparation can be more expensive per run but cost-effective for high throughput. |
| NGS Sequencing (per sample - targeted panel) | 100,000 - 300,000 | Cost is highly dependent on the number of genes/regions sequenced and the depth of coverage. This often includes basic quality control. |
| NGS Sequencing (per sample - exome/genome) | 500,000 - 2,000,000+ | Significantly higher due to reagent costs, sequencing time, and higher data output. Actual cost can vary wildly based on platform and desired coverage. |
| Basic Bioinformatics Analysis (per sample) | 20,000 - 80,000 | Includes quality control, alignment, variant calling for simpler analyses. Complex analysis will be higher. |
| Consultation/Project Design | 10,000 - 30,000 (per hour) | Expert advice on experimental design, protocol optimization, and data interpretation. |
Key Pricing Factors for Genomics Core Facilities in the Central African Republic
- Reagent and Consumable Costs: The primary driver of cost is the price of reagents, kits, and consumables (e.g., DNA extraction kits, sequencing reagents, PCR tubes, pipette tips). These are largely imported, meaning their XAF cost is heavily influenced by international market prices, exchange rates, and import duties/taxes levied by the CAR government.
- Equipment Depreciation and Maintenance: Core facilities require expensive, specialized equipment (e.g., DNA sequencers, PCR machines, centrifuges, bioanalyzers). The cost of acquiring, maintaining, and eventually replacing this equipment is factored into service pricing. Specialized maintenance often requires international technicians, adding to the expense.
- Personnel Costs: Skilled personnel are essential for operating and maintaining genomics equipment, performing experiments, data analysis, and providing technical support. Salaries for trained molecular biologists, bioinformaticians, and technicians in the CAR contribute to the overall cost.
- Infrastructure and Utilities: Reliable electricity, clean water, and a controlled laboratory environment are critical for genomics work. Power outages and the need for backup generators or stable power solutions can significantly increase operational costs. Maintaining appropriate temperature and humidity levels for samples and equipment also adds to utility expenses.
- Import Duties and Taxes: Imported reagents, equipment, and spare parts are subject to customs duties and taxes in the CAR, which directly inflate their local price.
- Logistics and Shipping: Transporting sensitive reagents and samples within the CAR, and importing them, incurs logistical costs. Cold chain logistics, if required, further add to the expense.
- Service Volume and Economies of Scale: The number of samples processed by a core facility impacts per-sample cost. Lower volumes often lead to higher per-sample pricing due to fixed operational costs.
- Specific Genomic Application: The complexity and type of genomic service (e.g., Sanger sequencing, Next-Generation Sequencing (NGS) - whole genome, exome, targeted panels, library preparation methods) dictate the reagents, time, and expertise required, thus influencing the price.
- Data Storage and Analysis: While often included, the cost associated with storing large genomic datasets and the computational resources for bioinformatics analysis can also be a component of the overall price.
Affordable Genomics Core Facilities Options
Genomics core facilities are essential for research, but their costs can be a significant barrier. Fortunately, several options exist to make these services more affordable, including leveraging value bundles, implementing cost-saving strategies, and exploring alternative models. Understanding these approaches can empower researchers and institutions to maximize their genomic research potential without breaking the bank.
| Value Bundle Example | Included Services | Potential Cost Savings | Ideal For |
|---|---|---|---|
| Whole Genome Sequencing (WGS) Bundle | DNA Extraction, Library Preparation (e.g., Illumina TruSeq), Sequencing (e.g., NovaSeq), Basic Alignment & Variant Calling | 10-25% discount compared to individual service pricing | Researchers requiring comprehensive genomic information for discovery |
| RNA-Seq Transcriptome Profiling Bundle | RNA Extraction, Library Preparation (e.g., Poly-A Selection), Sequencing (e.g., NovaSeq), Gene Expression Quantification | 15-30% discount compared to individual service pricing | Studies investigating gene expression patterns and differential gene expression |
| ChIP-Seq Assay Bundle | Chromatin Immunoprecipitation, DNA Shearing, Library Preparation, Sequencing, Peak Calling | 10-20% discount compared to individual service pricing | Investigating protein-DNA interactions and epigenomic profiling |
| Metagenomics Analysis Bundle | DNA Extraction, Library Preparation, Sequencing, Taxonomic Profiling, Functional Annotation | 15-25% discount compared to individual service pricing | Characterizing microbial communities in various environments |
Key Strategies for Affordable Genomics Core Facilities
- Value Bundles: Core facilities often offer bundled services that combine multiple steps of a genomic workflow (e.g., library preparation + sequencing + basic data analysis) at a reduced price compared to purchasing each service individually. These bundles are designed to streamline the process and provide a cost-effective solution for common research needs.
- Cost-Saving Strategies:
- Bulk Discounts & Group Purchasing: Consolidating orders or collaborating with other labs/institutions can often lead to significant discounts from service providers.
- Optimized Workflow Design: Working closely with the core facility to design the most efficient experimental workflow can minimize reagent usage, instrument time, and labor, thereby reducing overall costs.
- In-house Sample Preparation: Performing some sample preparation steps in-house, before sending samples to the core for library preparation and sequencing, can sometimes be more cost-effective, depending on lab capabilities and reagent costs.
- Utilizing Standard Protocols: Sticking to well-established and validated protocols can reduce troubleshooting time and potential re-runs, which translates to cost savings.
- Prioritizing Projects: Carefully assessing the scientific merit and potential impact of each genomic project can help prioritize resources and avoid unnecessary or redundant experiments.
- Data Storage & Management: Developing a clear strategy for data storage and management can prevent costly overages and ensure efficient access to results.
- Training & Education: Investing in training for researchers on how to effectively utilize core facility services and interpret genomic data can reduce errors and optimize experimental design, leading to cost savings in the long run.
- Alternative Models:
- Collaborative Core Facilities: Sharing resources and expertise with neighboring institutions or departments can create a more robust and cost-effective shared core.
- Outsourced Specialized Services: For highly specialized or infrequent analyses, outsourcing to external vendors might be more economical than maintaining in-house expertise and equipment.
- Fee-for-Service vs. Recharge Centers: Understanding the pricing model of the core facility is crucial. Recharge centers, which aim to recover operational costs, might offer more flexibility and transparency than traditional fee-for-service models.
Verified Providers In Central African Republic
In the Central African Republic (CAR), access to reliable and accredited healthcare providers is crucial. Franance Health has emerged as a leading entity, distinguished by its rigorous credentialing process and unwavering commitment to quality patient care. Their verified providers are not only licensed professionals but also adhere to stringent standards, ensuring that individuals in the CAR receive the highest caliber of medical services.
| Provider Type | Franance Health Verification Criteria | Benefits for Patients |
|---|---|---|
| Physicians | Medical Degree Validation, Board Certification Verification, License Confirmation, Peer Review Records | Accurate diagnoses, effective treatment plans, access to specialists, reduced medical errors |
| Nurses | Nursing Degree/Diploma Verification, Professional License Confirmation, Clinical Experience Assessment | High-quality patient care, effective patient education, safe administration of medications |
| Specialists (e.g., Surgeons, Gynecologists, Pediatricians) | All Physician criteria plus specialized training and fellowship verification, documented surgical/procedural outcomes | Expert care for specific medical conditions, access to advanced surgical techniques, improved patient outcomes |
| Allied Health Professionals (e.g., Pharmacists, Technicians) | Relevant Degree/Certification Verification, Professional License Confirmation, Competency Assessments | Safe dispensing of medications, accurate diagnostic testing, essential support services |
Why Franance Health Providers are the Best Choice in CAR:
- Rigorous Vetting & Credentialing: Franance Health employs a comprehensive verification process that goes beyond basic licensing, ensuring providers have the necessary skills, experience, and ethical standing.
- Commitment to Quality Care: Verified providers are dedicated to delivering patient-centered care, prioritizing accurate diagnoses, effective treatments, and compassionate support.
- Adherence to International Standards: Franance Health aligns its credentialing with globally recognized healthcare benchmarks, guaranteeing a high level of medical practice.
- Access to Specialized Expertise: Their network includes a diverse range of medical professionals, ensuring access to specialized care for various health needs within the CAR.
- Enhanced Patient Safety: The emphasis on verified credentials directly contributes to improved patient safety by minimizing risks associated with unqualified practitioners.
Scope Of Work For Genomics Core Facilities
This Scope of Work (SOW) outlines the technical deliverables and standard specifications for services provided by the Genomics Core Facility. The purpose of this document is to clearly define the expected outcomes and quality standards for various genomic analyses, ensuring consistency, reproducibility, and the generation of high-quality data for research projects. The core facility is committed to providing state-of-the-art genomic services, including sample preparation, sequencing, and data analysis, to support the research community.
| Service | Standard Specification | Deliverable |
|---|---|---|
| RNA-Seq Library Prep | Poly(A) selection or rRNA depletion, library insert size 200-500 bp, final library concentration >10 nM | Library QC report (Bioanalyzer trace, qPCR concentration), prepared libraries |
| Whole Genome Sequencing (WGS) | Library insert size 350-550 bp, target coverage 30x-50x (human) | Raw sequencing data (FASTQ), alignment metrics (BAM), variant calls (VCF) |
| Whole Exome Sequencing (WES) | Exome capture using standard bait sets, library insert size 200-400 bp, target coverage >100x on target regions | Raw sequencing data (FASTQ), alignment metrics (BAM), variant calls (VCF) |
| Single-Cell RNA-Seq | Cell isolation, library preparation for droplet-based or plate-based methods, appropriate cell barcodes | Raw sequencing data (FASTQ), cell barcode processing, gene expression matrices (sparse or dense) |
| Data Quality Control (General) | Per-base quality scores (Phred Q30 >80%), adapter contamination <1% | Sequencing QC report, summary statistics for raw data |
| Alignment (RNA-Seq) | Alignment to reference genome/transcriptome (e.g., GRCh38), >90% reads mapped | Aligned reads (BAM), mapped read statistics |
| Differential Gene Expression Analysis | Statistical methods (e.g., DESeq2, edgeR), adjusted p-value <0.05, fold change >2 | List of differentially expressed genes, volcano plots, heatmaps |
Key Service Areas and Deliverables
- Sample Preparation and QC: Library preparation for various sequencing platforms, including RNA-Seq, DNA-Seq (WGS, WES, amplicon), ChIP-Seq, ATAC-Seq, and single-cell genomics. Deliverables include prepared libraries with specified insert sizes and concentrations, accompanied by quality control reports (e.g., Bioanalyzer, qPCR).
- Sequencing Services: High-throughput sequencing using platforms such as Illumina NovaSeq, MiSeq, and PacBio Sequel. Deliverables include raw sequencing data in FASTQ format, along with sequencing quality metrics (e.g., Q-scores, read counts, base composition).
- Data Analysis and Bioinformatics Support: Primary and secondary data analysis, including read alignment, variant calling, gene expression quantification, differential expression analysis, and pathway analysis. Deliverables include processed data files (e.g., BAM, VCF, normalized expression matrices), QC reports, and summary reports of key findings.
- Custom Projects: Tailored experimental design and data analysis for novel research questions. Deliverables will be defined on a project-by-project basis in consultation with the research team.
Service Level Agreement For Genomics Core Facilities
This Service Level Agreement (SLA) outlines the guaranteed response times and uptime for the Genomics Core Facilities. It is designed to ensure reliable and efficient access to our services for all researchers.
| Service Category | Response Time (Business Hours) | Uptime Guarantee (Monthly) |
|---|---|---|
| Sequencing Services (Instrument Availability) | 4 business hours | 98% |
| Data Analysis Support (Consultation Request) | 1 business day | N/A (Consultation dependent) |
| Microscopy Services (Instrument Booking & Initial Support) | 2 business hours | 97% |
| Flow Cytometry Services (Instrument Booking & Initial Support) | 2 business hours | 97% |
| General Inquiries & Support Ticket | 1 business day | N/A (Operational Hours) |
Key Service Metrics
- Response Time: The time taken by Core Facility staff to acknowledge and begin addressing a reported issue or request.
- Uptime Guarantee: The percentage of time the core facility's services and equipment are expected to be operational and available.
In-Depth Guidance
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