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PACS/RIS Migration & Integration in Cabo Verde
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Data migration, interoperability and workflow integration for imaging IT. High-standard technical execution following OEM protocols and local regulatory frameworks.

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Scalable Cloud PACS Deployment

Successfully migrated and integrated a cloud-based PACS solution, providing centralized image management and enhanced accessibility for 5 healthcare facilities across Cabo Verde. This ensures future scalability to accommodate growing data volumes and user needs.

Seamless RIS & EHR Interoperability

Achieved robust integration between the new RIS and existing Electronic Health Records (EHR) systems. This bidirectional data flow streamlines patient workflows, reduces manual data entry, and improves diagnostic turnaround times for improved patient care.

Secure Data Migration & Compliance

Executed a secure and compliant data migration of legacy PACS archives, safeguarding sensitive patient information throughout the process. Adhered to relevant data privacy regulations, ensuring the integrity and confidentiality of medical images and associated metadata.

What Is Pacs/ris Migration & Integration In Cabo Verde?

PACS/RIS Migration & Integration in Cabo Verde refers to the process of transitioning from existing Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) infrastructure to a new, modern solution, or integrating disparate PACS and RIS platforms within healthcare facilities in Cabo Verde. This service is critical for enhancing medical imaging workflow efficiency, improving data accessibility, ensuring data integrity, and enabling advanced diagnostic capabilities. It involves the secure transfer of legacy imaging data (DICOM images) and associated patient/radiology information (HL7 messages, database records) to a new system, while also establishing interoperability between different systems, potentially including those from different vendors or across multiple healthcare sites. The objective is to create a unified and streamlined environment for managing radiological procedures from patient registration and scheduling to image acquisition, interpretation, reporting, and archiving. This service is essential for any healthcare institution in Cabo Verde that utilizes or plans to utilize digital medical imaging technologies.

Who Needs PACS/RIS Migration & Integration?	Typical Use Cases
Hospitals and Clinics in Cabo Verde with outdated or fragmented PACS/RIS.	Consolidating multiple PACS/RIS systems across different hospital departments or satellite facilities into a single, enterprise-wide solution for improved image sharing and workflow harmonization.
Healthcare facilities seeking to upgrade to a more robust, scalable, and feature-rich PACS/RIS.	Integrating a new PACS/RIS with existing Electronic Health Records (EHR) or Hospital Information Systems (HIS) to enable seamless patient data flow and improve clinical decision-making.
Radiology departments looking to enhance diagnostic capabilities through advanced AI tools or VNA (Vendor Neutral Archive) integration.	Migrating from a RIS-only or PACS-only solution to a fully integrated PACS/RIS for comprehensive management of the radiology workflow, from scheduling to reporting and archiving.
Healthcare providers in Cabo Verde mandated to comply with evolving data management and interoperability standards.	Implementing a new PACS/RIS solution in a greenfield hospital or clinic, requiring initial setup and integration with other essential hospital IT systems.
Any organization aiming to improve data security, disaster recovery, and long-term archiving of medical images.	Enabling remote access to medical images and reports for referring physicians and specialists, facilitating telemedicine and consults, particularly in a geographically dispersed nation like Cabo Verde.

Key Components of PACS/RIS Migration & Integration

Data Assessment and Planning: Evaluating existing PACS/RIS architecture, data volume, data quality, and defining migration strategies and timelines.
Data Extraction and Transformation: Exporting DICOM images and RIS data from legacy systems and reformatting them for compatibility with the new environment.
Data Loading and Validation: Importing transformed data into the new PACS/RIS, followed by rigorous validation to ensure data integrity and completeness.
System Configuration and Customization: Setting up the new PACS/RIS according to specific hospital workflows, user roles, and reporting requirements.
Interoperability and Interface Development: Establishing communication channels (e.g., HL7, DICOM, FHIR) with other hospital information systems (HIS), EMRs, and laboratory systems.
User Training and Support: Providing comprehensive training to radiologists, technicians, IT staff, and administrative personnel on the new system.
Go-Live and Post-Implementation Support: Managing the transition to the new system and offering ongoing technical assistance to resolve any issues.

Who Needs Pacs/ris Migration & Integration In Cabo Verde?

Migrating and integrating Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS) is a crucial undertaking for healthcare facilities in Cabo Verde aiming to modernize their operations, improve diagnostic efficiency, and enhance patient care. This initiative is particularly relevant for institutions dealing with growing patient volumes, outdated or disparate systems, and a desire to leverage digital imaging for better clinical decision-making. The benefits extend to improved data security, remote access capabilities for specialists, and streamlined workflows for radiologists and referring physicians.

Customer Type	Key Departments/Users	Primary Needs/Benefits of PACS/RIS	Examples in Cabo Verde Context
Public Hospitals (e.g., Hospital Central Praia)	Radiology, Cardiology, Neurology, Oncology, Emergency, General Medicine	Centralized image storage and retrieval, improved diagnostic turnaround time, reduction in lost films, support for remote consultations, compliance with digital imaging standards.	Facilitating inter-island medical referrals, building a national digital health repository, supporting public health initiatives.
Private Diagnostic Centers	Radiology, Cardiology, Neurology, General Medicine	Enhanced workflow efficiency for radiologists, faster report generation, improved patient experience through digital access, increased capacity for image analysis.	Offering advanced imaging services with greater precision, attracting patients seeking faster diagnostic results, potential for partnerships with larger healthcare networks.
Government Health Ministry	Health Information Systems, Public Health Planning, Policy Development	Data analytics for disease surveillance, resource allocation optimization, standardization of healthcare IT across the nation, improved oversight of diagnostic services.	Establishing national health data standards, monitoring the prevalence of imaging-related conditions, ensuring equitable access to diagnostic services.
Specialized Clinics (e.g., Cardiology Clinics)	Cardiology, Radiology	Seamless integration of imaging data (e.g., echocardiograms, cardiac MRIs) with patient records, advanced cardiac image analysis tools, improved communication between cardiologists and radiologists.	Providing high-quality cardiac diagnostics without the need for extensive physical film management, offering specialized cardiac imaging services.
Tertiary Care Facilities	All departments with imaging needs, IT Department, Administration	Comprehensive PACS/RIS for complex cases, integration with Electronic Health Records (EHRs), support for research and teaching, enhanced data security and disaster recovery.	Serving as a hub for advanced medical diagnostics and treatment, attracting both local and international patients, contributing to medical research and education.

Target Customers & Departments for PACS/RIS Migration & Integration in Cabo Verde

Hospitals and large diagnostic centers
Radiology departments
Cardiology departments
Neurology departments
Oncology departments
Emergency departments
Outpatient clinics with imaging services
Government health ministries overseeing public healthcare infrastructure
Private healthcare providers and groups
Tertiary care facilities

Pacs/ris Migration & Integration Process In Cabo Verde

This document outlines the typical workflow for a PACS/RIS migration and integration project in Cabo Verde, from the initial inquiry to the successful execution and handover. The process is designed to ensure a smooth transition, minimize disruption to clinical operations, and meet the specific regulatory and technical requirements of Cabo Verde.

Phase	Stage	Key Activities	Deliverables	Stakeholders Involved	Estimated Timeline (Weeks)
Discovery & Planning	Initial Inquiry & Needs Assessment	Receive inquiry from healthcare facility. Conduct initial consultations to understand current infrastructure, PACS/RIS needs, and objectives. Discuss regulatory compliance (e.g., data privacy, health IT standards in Cabo Verde). Define project scope, goals, and high-level requirements. Identify key decision-makers and project champions.	Project proposal/quote. High-level requirements document. Preliminary project plan.	Client (Hospital/Clinic Management, IT Department, Radiology Department).	1-2
Discovery & Planning	Feasibility Study & Gap Analysis	Assess existing IT infrastructure (network, servers, workstations, modalities). Evaluate current PACS/RIS systems and data for migration. Identify gaps between current state and desired future state. Analyze potential challenges and risks specific to Cabo Verde (e.g., internet connectivity, local technical expertise). Determine data migration strategy and complexity.	Feasibility report. Gap analysis report. Risk assessment.	Client (IT, Radiology, Biomedical Engineering). Vendor/Integrator.	2-4
Discovery & Planning	Solution Design & Proposal	Propose a suitable PACS/RIS solution based on needs and budget. Develop a detailed project plan, including timeline, resources, and budget. Define functional and technical specifications. Outline integration points with other hospital systems (e.g., EMR/EHR, billing). Develop a communication plan.	Detailed solution proposal. Formal project plan. Technical specifications document. Budget proposal.	Client (Management, IT, Radiology). Vendor/Integrator.	3-5
Technical Assessment & Design	Infrastructure Assessment & Readiness	Detailed on-site assessment of network bandwidth, latency, and reliability. Server hardware and storage capacity evaluation. Workstation compatibility and performance testing. Assessment of existing DICOM connectivity and HL7 interfaces.	Detailed infrastructure report. Recommendations for infrastructure upgrades.	Client (IT, Biomedical Engineering). Vendor/Integrator.	2-3
Technical Assessment & Design	System Architecture & Integration Design	Design the PACS/RIS architecture (on-premise, cloud, hybrid). Define data migration strategy and tools. Design HL7 integration with EMR/EHR and other systems. Plan DICOM connectivity for all imaging modalities. Design user roles and access control policies. Develop a disaster recovery and business continuity plan.	System architecture diagram. Integration design document. Data migration plan. Security design.	Client (IT, Radiology). Vendor/Integrator.	4-6
Development & Configuration	System Installation & Configuration	Procure and install new hardware/software as per design. Configure PACS/RIS servers, workstations, and archival systems. Set up user accounts and permissions. Configure modality connections and image routing rules. Establish interfaces with EMR/EHR and other systems.	Installed and configured PACS/RIS system. Configured interfaces.	Client (IT). Vendor/Integrator.	6-10
Development & Configuration	Data Migration	Extract data from legacy PACS/RIS systems. Cleanse and transform data as per new system requirements. Perform test data migrations. Execute full data migration, minimizing downtime.	Migrated patient and study data. Data migration validation report.	Client (IT, Radiology). Vendor/Integrator.	4-8 (concurrent with other tasks)
Testing & Validation	Unit & Integration Testing	Test individual system components (unit testing). Test the integration between PACS/RIS and other systems (HL7, DICOM). Verify image acquisition, storage, retrieval, and display. Test user workflows and functionalities.	Unit test reports. Integration test reports.	Vendor/Integrator. Client (IT).	2-4
Testing & Validation	User Acceptance Testing (UAT)	End-users (radiologists, technologists, administrators) validate system functionality against requirements. Test real-world scenarios and clinical workflows. Document and resolve any issues or bugs identified. Obtain formal sign-off from end-users.	UAT test scripts. UAT sign-off document. Defect log and resolution status.	Client (Radiology, Technologists, Administration). Vendor/Integrator.	3-5
Deployment & Go-Live	Pre-Go-Live Preparations	Final data validation and reconciliation. Final system configuration checks. User training sessions. Communication to all stakeholders about go-live date and plan. Establish support channels.	Training materials. Go-live readiness checklist. Communication plan execution.	Client (All Departments). Vendor/Integrator.	1-2
Deployment & Go-Live	Go-Live Execution	Switch over to the new PACS/RIS system. Monitor system performance closely. Provide on-site support for immediate issue resolution. Manage any rollback procedures if necessary.	Live PACS/RIS system. Go-live support plan.	Client (IT, Radiology, Management). Vendor/Integrator.	1-3 (intensive support)
Post-Implementation & Support	Post-Go-Live Support & Stabilization	Continue providing support and addressing any remaining issues. Fine-tune system performance and configurations. Monitor system stability and reliability. Conduct post-implementation review.	Stabilized PACS/RIS system. Post-implementation review report.	Client (IT, Radiology). Vendor/Integrator.	4-8
Post-Implementation & Support	Handover & Ongoing Maintenance	Formal handover of the system to the client's IT team. Provide comprehensive documentation. Establish ongoing maintenance and support agreements. Plan for future upgrades and enhancements.	Final project documentation. Maintenance and support contract. System knowledge transfer.	Client (IT). Vendor/Integrator.	Ongoing

PACS/RIS Migration & Integration Process in Cabo Verde: Workflow

Phase 1: Discovery & Planning
Phase 2: Technical Assessment & Design
Phase 3: Development & Configuration
Phase 4: Testing & Validation
Phase 5: Deployment & Go-Live
Phase 6: Post-Implementation & Support

Pacs/ris Migration & Integration Cost In Cabo Verde

Migrating and integrating Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS) in Cabo Verde involves a complex set of costs influenced by various factors. These systems are crucial for modern healthcare facilities, enabling efficient management of medical images and patient data. The pricing in Cabo Verde, like elsewhere, is heavily dependent on the scope of the project, the chosen vendor, the specific functionalities required, and the existing IT infrastructure. Local currency pricing will be presented in the Cape Verdean Escudo (CVE), though USD is often used for large international software/hardware purchases, with conversion rates impacting the final CVE cost.

Cost Component	Typical Range (CVE)	Notes
Small Clinic/Department (Basic PACS/RIS)	2,000,000 - 8,000,000 CVE	Includes essential features, limited users, potentially simpler integration.
Medium Hospital (Comprehensive PACS/RIS)	8,000,000 - 30,000,000 CVE	Covers multiple departments, higher user counts, more advanced features, and moderate integration needs.
Large Hospital/Multi-Facility (Enterprise PACS/RIS)	30,000,000 - 100,000,000+ CVE	Extensive features, high user capacity, complex integrations, significant data migration, and potentially specialized modules.
Software Licensing (Annual SaaS)	500,000 - 3,000,000+ CVE per year	Varies greatly by vendor, features, and number of users. Perpetual licenses have higher upfront costs.
Hardware (Servers, Storage, Workstations)	1,000,000 - 15,000,000+ CVE	Depends on the scale, on-premise vs. cloud, and hardware specifications.
Data Migration	200,000 - 2,000,000+ CVE	Influenced by data volume, complexity of legacy systems, and need for data cleansing.
Integration Services	300,000 - 2,500,000+ CVE	Cost is tied to the number and complexity of systems to be integrated.
Implementation & Customization	500,000 - 5,000,000+ CVE	The more bespoke the solution, the higher the cost.
Training	200,000 - 1,500,000+ CVE	Depends on the number of users and the duration/type of training.
Annual Support & Maintenance	10% - 25% of initial software cost	Typically an annual recurring expense.
Consulting Fees	Variable (hourly/project-based)	Can range from a few hundred thousand to several million CVE depending on engagement.

Key Pricing Factors for PACS/RIS Migration & Integration in Cabo Verde

{"title":"System Complexity & Scale","description":"The number of departments requiring PACS/RIS, the volume of images to be migrated, the number of concurrent users, and the need for advanced features (e.g., AI-powered tools, specialized imaging modules) directly impact cost. Larger hospitals with higher patient throughput will incur greater expenses."}
{"title":"Vendor Selection","description":"Choosing between established international PACS/RIS vendors and potentially local or regional providers can lead to significant price variations. International vendors may offer more robust features and support but at a higher price point. Local support and implementation expertise are also crucial considerations."}
{"title":"Software Licensing","description":"This includes perpetual licenses versus subscription-based models (SaaS). SaaS often involves lower upfront costs but recurring fees. The number of modules and user licenses required will also affect the overall software expenditure."}
{"title":"Hardware Infrastructure","description":"This encompasses servers, storage solutions (for image archiving), workstations, network upgrades, and potentially specialized medical imaging acquisition equipment integration. The need for on-premise versus cloud-based storage will also influence hardware costs."}
{"title":"Data Migration","description":"The process of transferring existing patient data and images from legacy systems to the new PACS/RIS can be labor-intensive and require specialized tools. The volume and format of data, as well as the complexity of the legacy systems, will determine migration costs."}
{"title":"Integration with Existing Systems","description":"Connecting the new PACS/RIS with other hospital information systems (HIS), electronic health records (EHRs), and billing systems is essential. The complexity and number of integration points will add to the cost."}
{"title":"Implementation & Customization","description":"This includes installation, configuration, workflow customization to match the specific needs of the healthcare facility, and integration with medical devices. The level of customization required will significantly impact implementation costs."}
{"title":"Training","description":"Comprehensive training for radiologists, technicians, IT staff, and administrative personnel is vital for successful adoption. The duration and depth of training programs will influence this cost component."}
{"title":"Support & Maintenance","description":"Ongoing technical support, software updates, bug fixes, and hardware maintenance are critical for system longevity. Contracts for these services typically have annual fees."}
{"title":"Consulting Services","description":"Engaging with specialized PACS/RIS consultants can help in vendor selection, project planning, and ensuring a smooth migration, but this adds to the overall budget."}
{"title":"Contingency","description":"It is prudent to include a contingency budget to account for unforeseen challenges or scope changes during the migration and integration process."}

Affordable Pacs/ris Migration & Integration Options

Migrating and integrating a Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) can seem like a significant undertaking. However, by understanding value bundles and employing smart cost-saving strategies, healthcare organizations can achieve this essential upgrade affordably. Value bundles often combine hardware, software, implementation services, and ongoing support into a single, predictable package, streamlining the procurement process and potentially offering discounts. Cost-saving strategies involve careful planning, prioritizing essential features, leveraging cloud-based solutions, and negotiating effectively with vendors.

Strategy	Description	Potential Cost Savings
Cloud-Based Solutions	Utilizing cloud infrastructure for PACS/RIS, reducing hardware acquisition and maintenance costs.	Lower upfront capital expenditure, reduced IT infrastructure overhead, predictable operational costs.
Phased Implementation	Rolling out the PACS/RIS in stages, focusing on core functionalities first.	Distributes costs over time, allows for adjustments based on early phase experiences, less upfront disruption.
Feature Prioritization	Selecting a PACS/RIS that strictly adheres to essential functional requirements.	Avoids paying for unused or unnecessary features, simpler licensing models, potentially faster implementation.
Negotiate Service Level Agreements (SLAs)	Carefully review and negotiate ongoing support and maintenance contracts.	Ensures fair pricing for support, avoids inflated annual maintenance fees, clear scope of service.
Data Lifecycle Management	Implementing policies for archiving and deleting old imaging studies.	Reduces long-term storage costs, optimizes storage hardware usage.
Open-Source Exploration	Investigating open-source PACS/RIS components for customization.	Significantly reduced software licensing fees, but may incur higher implementation and maintenance costs due to in-house expertise required.

Key Value Bundles & Cost-Saving Strategies

Value Bundles: Vendors increasingly offer bundled solutions that integrate PACS and RIS functionalities. These packages can include software licenses, server hardware (or cloud infrastructure), network components, implementation and training services, and ongoing maintenance and support contracts.
Cloud-Based PACS/RIS: Moving to the cloud can significantly reduce upfront hardware costs, eliminate the need for on-premise server maintenance, and offer scalability. This often comes with a predictable subscription model.
Phased Implementation: Instead of a 'big bang' approach, breaking the migration into phases allows for staggered costs and less disruption. Focus on core functionalities first and expand later.
Open-Source or Hybrid Solutions: Explore open-source PACS/RIS components that can be customized, though these may require more in-house IT expertise. Hybrid models can combine on-premise and cloud elements to optimize cost and performance.
Negotiation & Vendor Selection: Thoroughly research and compare multiple vendors. Leverage competitive bids to negotiate better pricing on both initial purchase and ongoing support.
Feature Prioritization: Clearly define essential features versus 'nice-to-haves'. Opting for a solution that meets your core needs without unnecessary complexity can save considerable costs.
Training & User Adoption: Invest in comprehensive training to ensure efficient user adoption. High user adoption reduces the need for costly post-implementation support and maximizes the system's ROI.
Data Archiving & Lifecycle Management: Implement a robust data archiving strategy to manage storage costs effectively. Regularly purge or archive older, less frequently accessed studies.
Integration with Existing Systems: Prioritize solutions that offer seamless integration with your existing Electronic Health Record (EHR) and other hospital information systems to avoid costly custom development.
Leveraging Vendor Partnerships: Explore if your existing IT vendors or partners offer PACS/RIS solutions or integration services, which might lead to bundled discounts.

Verified Providers In Cabo Verde

In Cabo Verde, ensuring access to reliable and high-quality healthcare is paramount for residents and visitors alike. The Ministry of Health and Social Security (Ministério da Saúde e da Segurança Social) plays a crucial role in regulating healthcare providers. For those seeking trustworthy medical services, understanding the credentials and affiliations of healthcare professionals and institutions is key. Franance Health stands out as a network of verified providers, offering a robust and dependable healthcare experience. Their commitment to stringent verification processes ensures that patients receive care from qualified and competent professionals, fostering trust and confidence in the Cabo Verdean healthcare system. Franance Health's credentialing ensures that practitioners meet established standards for education, training, experience, and ethical conduct, making them a beacon of quality in the region.

Credentialing Body/Affiliation	Verification Process	Significance for Patients
Ministry of Health and Social Security (Cabo Verde)	Mandatory licensing, facility inspections, and adherence to national health standards.	Legal authorization to practice, ensuring basic safety and quality compliance.
Franance Health Verification	Rigorous vetting of educational qualifications, professional licenses, clinical experience, and background checks.	Indicates an additional layer of quality assurance, identifying providers who meet elevated standards beyond basic legal requirements.
Professional Medical Associations	Membership often requires adherence to a code of ethics and continuing professional development.	Suggests commitment to ongoing learning and ethical practice within their specialty.

Why Franance Health Credentials Matter:

Ensures adherence to Ministry of Health regulations.
Guarantees qualified and experienced medical professionals.
Promotes patient safety and confidence.
Facilitates access to a network of trusted healthcare providers.
Upholds high ethical and professional standards.

Scope Of Work For Pacs/ris Migration & Integration

This Scope of Work (SOW) outlines the requirements for migrating and integrating the existing Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) to a new, unified platform. The project aims to improve workflow efficiency, data accessibility, and long-term system sustainability. This document details the technical deliverables, standard specifications, and project phases to ensure a successful transition.

Technical Deliverable	Description	Standard Specifications / Requirements	Acceptance Criteria
New PACS/RIS Platform Installation & Configuration	Installation and configuration of the chosen PACS/RIS software on designated servers.	Compatibility with existing network infrastructure (DICOM, HL7, FHIR standards). Scalable architecture for future growth. Secure access controls. High availability and disaster recovery configuration.	Successful installation and basic system functionality confirmed. All specified security protocols implemented.
Data Migration Plan & Execution	Detailed plan for migrating patient images (DICOM) and associated RIS data (demographics, reports, schedules) from the legacy system to the new platform.	Migration strategy (e.g., phased, cutover). Data cleansing and de-duplication procedures. Data integrity checks. Downtime minimization strategy. Data archiving policies for legacy data.	Successful migration of all specified historical data. Data accuracy and completeness verified through sampling and reconciliation reports.
Integration with Existing Systems (HIS, EMR, Modalities)	Seamless integration of the new PACS/RIS with the hospital's Health Information System (HIS), Electronic Medical Record (EMR), and imaging modalities.	HL7 v2.x and/or FHIR integration profiles for ADT, ORM, ORU, and DFT messages. DICOM conformance for all connected imaging devices. Single Sign-On (SSO) capabilities.	Successful bidirectional data exchange confirmed for all integrated systems. Accurate patient registration, order placement, and report delivery demonstrated.
User Training Materials & Sessions	Development and delivery of comprehensive training materials and sessions for all user groups (radiologists, technologists, administrators).	Role-based training modules. Hands-on practical exercises. User manuals and quick reference guides. Training environment for practice.	All identified user groups trained to proficiency. Positive feedback from training participants. Competency assessment completed.
System Documentation	Complete technical and user documentation for the new PACS/RIS.	System architecture diagrams. Installation and configuration guides. Administration manuals. Troubleshooting guides. User manuals. Disaster recovery plan documentation.	All documentation finalized, reviewed, and approved by stakeholders. Documentation is accurate, comprehensive, and up-to-date.
Testing and Validation Reports	Comprehensive testing of all system functionalities, integrations, and performance.	Unit testing, integration testing, user acceptance testing (UAT), performance testing, security testing. Test cases and scripts. Defect tracking and resolution logs.	All critical and high-priority test cases passed. All identified bugs resolved and re-tested. UAT sign-off obtained.
Go-Live Support Plan	Detailed plan for supporting the system during and immediately after the Go-Live period.	On-site support presence. Escalation procedures. Issue resolution SLAs. Post-go-live monitoring plan. Communication plan for incidents.	Successful system launch with minimal disruption. All critical issues resolved within defined SLAs. Positive stakeholder feedback on support effectiveness.
Decommissioning Plan for Legacy Systems	Plan for safely and securely decommissioning the old PACS and RIS systems.	Data archival strategy for legacy data. Secure data wiping procedures. Hardware disposal plan. Communication with relevant departments. Downtime for decommissioning.	Legacy systems successfully decommissioned as per the approved plan. All data retention requirements met.

Project Phases and Key Activities

Phase 1: Planning and Assessment
Phase 2: System Design and Configuration
Phase 3: Data Migration and Validation
Phase 4: Integration and Testing
Phase 5: Deployment and Go-Live
Phase 6: Post-Go-Live Support and Optimization

Service Level Agreement For Pacs/ris Migration & Integration

This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the PACS/RIS Migration & Integration project. It defines the expected service levels and the remedies for failure to meet those levels.

Severity Level	Description	Response Time Target	Resolution Time Target	Uptime Guarantee

Key Service Metrics

Response Time: The maximum time allowed for the service provider to acknowledge and begin addressing a reported issue.
Resolution Time: The maximum time allowed to fully resolve a reported issue, categorized by severity.
Uptime Guarantee: The minimum percentage of time the PACS/RIS system is expected to be operational and accessible.
Downtime Notification: The process and timeline for informing the client of scheduled or unscheduled downtime.

In-Depth Guidance

Frequently Asked Questions

Phase 02: Execution

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