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MRI Chiller System Installation Service in Burundi
Engineering Excellence & Technical Support
MRI Chiller System Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision Installation for Optimal MRI Performance
Our expert technicians in Burundi specialize in the meticulous installation of MRI chiller systems, ensuring precise temperature and humidity control critical for safeguarding sensitive MRI equipment and guaranteeing uninterrupted diagnostic imaging capabilities. We adhere to the highest industry standards and manufacturer specifications for a seamless and reliable setup.
Advanced System Integration & Commissioning
We provide comprehensive integration and commissioning services for your MRI chiller system in Burundi, connecting it seamlessly with existing MRI infrastructure. Our rigorous testing protocols verify optimal performance, energy efficiency, and robust fail-safe mechanisms, ensuring the longevity and reliability of your investment.
Compliance & Regulatory Adherence
Navigating the complexities of local regulations and international standards for medical equipment installation, our Burundi-based service ensures your MRI chiller system installation is fully compliant. We prioritize safety, environmental responsibility, and adherence to all relevant codes for peace of mind and operational integrity.
What Is Mri Chiller System Installation Service In Burundi?
MRI Chiller System Installation Service in Burundi refers to the specialized provision of procuring, deploying, and commissioning refrigeration units (chillers) designed to regulate the operating temperature of Magnetic Resonance Imaging (MRI) scanners. These chillers are critical components of MRI suites, maintaining the superconducting magnets at cryogenic temperatures to ensure optimal image acquisition and prevent equipment malfunction. The service encompasses site assessment, equipment selection, system integration, electrical and plumbing connections, environmental controls, and rigorous testing to guarantee adherence to stringent medical equipment operational specifications. This service is essential for healthcare facilities in Burundi seeking to establish or upgrade their MRI diagnostic capabilities, ensuring the reliable and safe operation of these high-value medical imaging devices.
| Stakeholder | Need for Service | Typical Use Cases |
|---|---|---|
| Hospitals and Diagnostic Centers | To ensure the stable and optimal functioning of their MRI scanners, enabling accurate and reliable diagnostic imaging. This includes initial setup of new MRI suites or replacement of aging chiller systems. | New MRI Suite Construction: Installing a complete chiller system for a newly acquired MRI machine. MRI Scanner Upgrade/Replacement: Replacing an existing chiller that is no longer performing optimally or is incompatible with a new MRI model. Expansion of Diagnostic Services: Adding a new MRI scanner and its associated cooling infrastructure to increase patient throughput and service offerings. |
| Medical Equipment Suppliers and Installers | To fulfill contractual obligations for MRI scanner installations and provide a complete, functional diagnostic imaging solution for their clients in Burundi. | Turnkey MRI Installation Projects: Collaborating with chiller service providers to deliver a fully operational MRI system. Warranty and Support Contracts: Ensuring the long-term reliability of the MRI scanner through proper chiller integration and maintenance. |
| Government Health Ministries and Public Health Initiatives | To support the development and enhancement of public healthcare infrastructure by ensuring the availability and reliable operation of advanced medical imaging technologies like MRI in government-funded facilities. | Public Hospital Modernization: Equipping public hospitals with MRI capabilities by installing necessary support infrastructure. Remote Area Diagnostic Improvement: Establishing or upgrading diagnostic centers in regions with limited access to advanced medical imaging. |
| Private Investors in Healthcare | To establish profitable and technologically advanced medical facilities that can offer high-quality diagnostic services to a wider population. | Private Clinic and Hospital Development: Investing in state-of-the-art equipment, including MRI, requiring robust cooling solutions. Specialized Diagnostic Centers: Creating dedicated centers for advanced imaging that necessitate precise environmental controls. |
Key Aspects of MRI Chiller System Installation Service:
- Site Survey and Assessment: Evaluating the installation location for space, ventilation, power availability, and access for maintenance.
- Equipment Procurement and Selection: Sourcing and specifying appropriate chiller models based on MRI scanner requirements, environmental conditions, and energy efficiency considerations.
- System Design and Integration: Designing the chiller loop, including piping, insulation, pumps, and flow meters, and integrating it with the MRI scanner's cooling system.
- Installation and Plumbing: Installing the chiller unit, connecting refrigerant lines, water circuits, and ensuring proper drainage and ventilation.
- Electrical Wiring and Controls: Connecting the chiller to the facility's power supply, installing control systems, and configuring temperature setpoints and alarms.
- Commissioning and Testing: Thoroughly testing the chiller system under various load conditions to verify performance, efficiency, and adherence to manufacturer specifications and safety standards.
- Training and Handover: Providing operational and maintenance training to facility personnel and delivering comprehensive documentation.
- Post-Installation Support: Offering warranty services, preventative maintenance plans, and emergency repair services.
Who Needs Mri Chiller System Installation Service In Burundi?
MRI chiller system installation services are crucial for any facility in Burundi that houses or plans to install an MRI (Magnetic Resonance Imaging) machine. These sophisticated imaging devices generate significant heat during operation, and a properly functioning chiller system is essential to dissipate this heat, ensuring the MRI's optimal performance, longevity, and patient safety. Without a reliable cooling solution, MRI machines can overheat, leading to malfunctions, inaccurate diagnostic images, and potential damage to the expensive equipment. Therefore, organizations and departments relying on MRI diagnostics in Burundi require these installation services.
| Customer Type | Relevant Departments | Key Responsibilities/Needs |
|---|---|---|
| Hospitals (Public) | Radiology/Imaging Department | Ensuring consistent MRI availability for diagnostic purposes, patient care, and medical record keeping. Need for reliable cooling to prevent downtime and maintain image quality. |
| Hospitals (Private) | Radiology/Imaging Department | Similar to public hospitals, but often with a stronger emphasis on patient comfort and the latest technology. Need for efficient and potentially energy-saving chiller solutions. |
| Specialized Diagnostic Imaging Centers | Imaging Services | Primary business revolves around providing MRI services. Direct impact of chiller failure on revenue and reputation. Require robust and dependable installation for continuous operation. |
| Research Institutions | Medical Research Departments, Imaging Core Facilities | MRI machines used for research studies and clinical trials. Need for precise temperature control for experimental accuracy and data integrity. Potential for specialized cooling requirements. |
| Large Clinics/Medical Groups | Radiology/Imaging Services | Providing integrated healthcare services. Need for in-house MRI to reduce patient referrals and improve turnaround time. Reliable chiller installation supports comprehensive patient care. |
Target Customers and Departments in Burundi Requiring MRI Chiller System Installation Service:
- Hospitals (Public and Private)
- Specialized Diagnostic Imaging Centers
- Research Institutions with Imaging Capabilities
- Large Clinics or Medical Groups with In-house MRI
Mri Chiller System Installation Service Process In Burundi
This document outlines the comprehensive workflow for MRI Chiller System Installation Services in Burundi, from the initial client inquiry to the final project execution and handover. Our process is designed to ensure efficiency, transparency, and the highest quality of service, tailored to the specific needs and environmental conditions of Burundi.
| Phase | Key Activities | Deliverables/Outcomes |
|---|---|---|
| Inquiry & Consultation | Needs assessment, requirement gathering, preliminary discussion. | Understanding of client needs, initial scope definition. |
| Site Survey & Assessment | On-site evaluation of facility, technical assessment of requirements. | Detailed site report, confirmed technical specifications. |
| Proposal & Quotation | Developing detailed proposal, cost breakdown, and timeline. | Approved proposal and quotation. |
| Contract & Planning | Contract signing, procurement, logistics, scheduling. | Signed contract, confirmed installation schedule, procured equipment. |
| Site Prep & Delivery | Client site preparation, equipment transportation and delivery. | Ready installation site, delivered chiller system. |
| Installation | Physical installation and connection of chiller unit. | Installed and connected chiller system. |
| Testing & Commissioning | Operational testing, performance verification, calibration. | Fully functional and calibrated chiller system, test reports. |
| Training & Handover | Staff training, documentation provision, system handover. | Trained staff, complete documentation, signed handover. |
| Post-Installation Support | Ongoing maintenance, repair services, technical assistance. | Reliable chiller operation, continued system performance. |
MRI Chiller System Installation Service Workflow in Burundi
- {"steps":["Client contacts us with an inquiry.","Initial needs assessment and requirement gathering.","Discussion of project scope, budget, and timeline."],"title":"1. Initial Inquiry & Consultation","description":"The process begins with a client's inquiry, typically via phone, email, or website form. Our sales team will schedule an initial consultation (either virtual or on-site, depending on feasibility and client preference) to understand the client's requirements, including the MRI machine type, facility layout, power availability, and any specific environmental considerations in Burundi."}
- {"steps":["On-site visit to the facility in Burundi.","Measurement of installation space and access routes.","Assessment of existing electrical infrastructure and capacity.","Evaluation of ventilation and cooling requirements for the MRI room.","Identification of potential installation challenges or environmental factors specific to Burundi."],"title":"2. Site Survey & Technical Assessment","description":"A qualified technician or engineer will conduct a detailed on-site survey of the installation location in Burundi. This involves assessing space availability for the chiller, ventilation, power supply capacity, water sources (if applicable), and potential site challenges. Technical specifications of the MRI machine are cross-referenced to determine the precise chiller requirements."}
- {"steps":["Selection of appropriate chiller system based on MRI specifications and site assessment.","Development of a detailed installation plan.","Preparation of a comprehensive quotation including equipment, labor, and associated costs.","Inclusion of warranty and after-sales support details.","Presentation of the proposal to the client for review and approval."],"title":"3. Proposal & Quotation Development","description":"Based on the site survey and technical assessment, a detailed proposal and quotation will be prepared. This document will outline the recommended chiller model(s), required accessories, installation plan, timeline, warranty information, and a breakdown of costs. We will also include information on any local regulatory requirements in Burundi that may apply."}
- {"steps":["Signing of the service contract.","Procurement of the selected MRI chiller system and accessories.","Logistics planning for equipment transportation to Burundi.","Scheduling of the installation team.","Confirmation of site readiness with the client."],"title":"4. Contract Agreement & Pre-Installation Planning","description":"Upon client approval of the proposal, a formal contract will be signed. This stage involves detailed pre-installation planning, including procurement of the chiller unit and necessary components, scheduling of the installation team, and coordination with the client regarding site preparation and access."}
- {"steps":["Client performs required site preparations (e.g., electrical upgrades, structural modifications).","Delivery of the MRI chiller system and all components to the site in Burundi.","Inspection of delivered equipment for any damage."],"title":"5. Site Preparation & Chiller Delivery","description":"The client will be guided on any necessary site preparations (e.g., ensuring adequate power supply, clear access routes). The chiller system and all associated materials will be delivered to the installation site in Burundi. Our team will ensure secure and safe handling of all equipment during transit and delivery."}
- {"steps":["Positioning and securing the chiller unit.","Connecting the chiller to the MRI's cooling system.","Electrical wiring and power connection.","Installation of any required plumbing or drainage.","Integration with MRI machine's control and monitoring systems."],"title":"6. Installation & Integration","description":"Our certified technicians will meticulously install the chiller system, connecting it to the MRI machine's cooling loop, power supply, and any necessary water lines. This phase emphasizes precision and adherence to manufacturer guidelines and safety standards. Integration with the MRI's monitoring systems will also be performed."}
- {"steps":["Initial system startup and functional checks.","Operational testing under various load conditions.","Performance monitoring and data logging.","Calibration of temperature and pressure settings.","Safety feature verification."],"title":"7. Testing & Commissioning","description":"Following installation, a thorough testing and commissioning process will be conducted. This includes operational checks, performance verification, and calibration to ensure the chiller is functioning optimally and meeting the cooling demands of the MRI. Safety protocols will be rigorously tested."}
- {"steps":["Training session for facility staff on chiller operation and maintenance.","Demonstration of key functionalities and emergency procedures.","Provision of operation manuals, maintenance logs, and warranty documents.","Formal sign-off and handover of the completed installation."],"title":"8. Client Training & Handover","description":"Our team will provide comprehensive training to the facility's technical staff on the operation, routine maintenance, and basic troubleshooting of the new chiller system. A formal handover of the installed system will then take place, including all relevant documentation and warranty certificates."}
- {"steps":["Scheduled preventative maintenance visits.","Availability of emergency repair services.","Remote monitoring and technical support.","Supply of spare parts as needed."],"title":"9. Post-Installation Support & Maintenance","description":"We offer ongoing support and maintenance services to ensure the longevity and optimal performance of the MRI chiller system. This includes scheduled preventative maintenance, emergency repair services, and access to our technical support team for any queries or issues that may arise in Burundi."}
Mri Chiller System Installation Service Cost In Burundi
The cost of installing an MRI chiller system in Burundi is a significant investment, influenced by a range of factors that affect the final price. These systems are crucial for maintaining the optimal operating temperature of MRI machines, ensuring their longevity and diagnostic accuracy. The pricing can vary considerably due to the complexity of the installation, the specific type and capacity of the chiller required, the brand chosen, and logistical considerations within Burundi.
| Service Component | Estimated Cost Range (Burundian Franc - BIF) | Notes |
|---|---|---|
| Chiller Unit (per ton of cooling capacity) | 1,500,000 - 4,000,000 BIF | Varies significantly by brand, capacity, and efficiency. |
| Professional Installation Labor (per day for skilled technician) | 100,000 - 250,000 BIF | May be higher for specialized engineers or for longer project durations. |
| Site Assessment & Design Consultation | 500,000 - 1,500,000 BIF | Depends on the complexity and the expertise of the consultants. |
| Piping and Insulation Materials | 800,000 - 3,000,000 BIF | Based on the length, material quality, and complexity of the layout. |
| Electrical Infrastructure Upgrades | 1,000,000 - 5,000,000+ BIF | Highly variable, depending on the existing electrical system's capacity. |
| Ancillary Equipment (pumps, filters, controls, etc.) | 700,000 - 2,500,000 BIF | Depends on the specific requirements and quality of components. |
| Logistics, Shipping, and Customs Duties (estimated) | 2,000,000 - 10,000,000+ BIF | This is a significant variable, especially for imported equipment and remote delivery. |
| Permits and Regulatory Fees | 200,000 - 700,000 BIF | Can vary based on local government regulations. |
| Total Estimated Installation Cost (for a typical mid-range MRI chiller system) | 10,000,000 - 40,000,000+ BIF | This is a broad estimate and can fluctuate significantly based on the specific project details and the factors listed above. It is crucial to obtain detailed quotes from multiple reputable installers. |
Key Pricing Factors for MRI Chiller System Installation in Burundi
- Chiller Unit Cost: The primary cost is the chiller itself. Factors include its cooling capacity (measured in tons or kW), energy efficiency rating (e.g., SEER, EER), refrigerant type, and brand reputation. High-end, more efficient models from reputable international manufacturers will command higher prices.
- Installation Complexity: This includes the difficulty of accessing the MRI room and the chiller's intended location, the need for specialized structural modifications, and the extent of plumbing and electrical work required. Factors like existing infrastructure and building design play a significant role.
- Site Assessment and Design: A thorough site assessment is necessary to determine the appropriate chiller size and configuration. This often involves consultations with HVAC engineers and potentially architects, adding to the service cost.
- Refrigerant and Piping: The type and quantity of refrigerant required, along with the length and material of the piping needed to connect the chiller to the MRI unit, will impact the cost. High-quality, durable piping is essential for long-term performance.
- Electrical Infrastructure: MRI chiller systems are power-intensive. The cost of any necessary upgrades to the existing electrical supply, including transformers, circuit breakers, and wiring, must be factored in.
- Ancillary Equipment: This can include pumps, water treatment systems, insulation, vibration dampeners, and control systems, all of which add to the overall project expense.
- Labor Costs: The rates for skilled technicians, engineers, and general laborers in Burundi will influence the installation cost. Specialized expertise for HVAC and medical equipment installation may command higher wages.
- Logistics and Transportation: Importing specialized equipment like MRI chillers and their components into Burundi can incur significant shipping, customs duties, and inland transportation costs. This is often a substantial contributor to the overall price, especially for remote locations.
- Permits and Regulatory Compliance: Obtaining necessary building permits and ensuring compliance with local health and safety regulations can add to the administrative and service costs.
- Warranty and Maintenance: The length and scope of the warranty offered by the installer, as well as any initial maintenance packages, will be part of the overall pricing.
Affordable Mri Chiller System Installation Service Options
Installing an MRI chiller system is a critical investment for any medical facility. It ensures optimal MRI performance, extends equipment lifespan, and prevents costly downtime. Our affordable MRI chiller system installation service options are designed to provide high-quality, reliable solutions without breaking your budget. We offer flexible service packages, transparent pricing, and expert guidance to help you make the most cost-effective choices.
| Value Bundle | Included Services | Cost-Saving Strategies | Ideal For |
|---|---|---|---|
| Basic Installation Package | Chiller unit placement, basic piping connections, electrical hookup, system startup, and initial testing. | Standardized component selection, efficient labor planning, early booking discounts. | Smaller clinics or facilities with existing plumbing infrastructure. |
| Standard Installation Package | Includes Basic Package + Water treatment system installation, full system flushing and testing, basic user training. | Bundled pricing for common ancillary components, pre-fabrication of piping sections, scheduling during off-peak hours. | Medium-sized imaging centers or facilities with moderate MRI usage. |
| Premium Installation Package | Includes Standard Package + Advanced water treatment, complete insulation, comprehensive system commissioning, detailed site survey, and extended warranty options. | Bulk purchasing of materials, customized solutions to minimize future upgrade costs, optimized energy efficiency integration. | Large hospitals, research facilities, or facilities with multiple MRI units. |
| Custom Installation Solutions | Tailored to specific facility needs, including integration with existing HVAC, unique site challenges, and specialized equipment. | Value engineering during the design phase, phased installation to manage cash flow, proactive problem-solving to avoid costly rework. | Facilities with unique architectural constraints, complex existing systems, or specialized MRI configurations. |
Key Components of an MRI Chiller System Installation:
- Chiller Unit Selection: Choosing the right capacity and type of chiller based on MRI model, ambient temperature, and facility load.
- Ancillary Equipment: Pumps, piping, insulation, water treatment systems, and expansion tanks.
- Electrical Installation: Proper power supply, disconnects, and control wiring.
- Refrigerant Handling: Safe and compliant charging and leak testing.
- System Testing & Commissioning: Ensuring optimal performance and integration with the MRI.
- Professional Installation: Certified technicians adhering to all safety and industry standards.
- Warranty & Support: Post-installation coverage and ongoing maintenance options.
Verified Providers In Burundi
In the evolving landscape of healthcare access in Burundi, identifying trusted and accredited medical service providers is paramount. Franance Health stands out as a beacon of reliability, offering a comprehensive network of verified providers. Their commitment to rigorous credentialing ensures that patients receive high-quality care from qualified professionals. This rigorous vetting process significantly reduces the risk associated with seeking medical services, making Franance Health the optimal choice for individuals and families prioritizing their well-being.
| Provider Type | Credentialing Standard | Key Benefits |
|---|---|---|
| General Practitioners | Medical License Verification, Peer Review History | Accurate diagnoses, primary care, preventative services. |
| Specialist Physicians (e.g., Cardiologists, Pediatricians) | Board Certification, Fellowship Training, Hospital Privileges | Expert care for complex conditions, specialized treatments. |
| Surgeons | Surgical Board Certification, Proven Track Record, Surgical Site Infection Rates | Safe and effective surgical interventions. |
| Dentists | Dental License, Continuing Education Compliance | Oral health expertise, preventative and restorative care. |
| Pharmacies | Pharmacy License, Dispensing Practices Audit | Authentic medications, professional pharmaceutical advice. |
Why Choose Franance Health Verified Providers?
- Unwavering commitment to patient safety through stringent vetting.
- Access to a wide array of specialized medical professionals.
- Transparent and reliable healthcare solutions.
- Peace of mind knowing you are receiving care from accredited experts.
Scope Of Work For Mri Chiller System Installation Service
This Scope of Work (SOW) outlines the requirements for the professional installation of a new Magnetic Resonance Imaging (MRI) chiller system. The objective is to ensure a fully functional, compliant, and efficient cooling solution for the MRI suite, meeting all technical specifications and operational demands. This includes the delivery, installation, integration, and testing of the chiller unit, associated piping, electrical connections, and control systems. The service provider will be responsible for all labor, materials, and equipment necessary to complete the project according to the specifications herein.
| Deliverable/Activity | Description | Standard Specifications/Notes | Acceptance Criteria |
|---|---|---|---|
| Site Assessment Report | Pre-installation evaluation of the MRI suite's HVAC infrastructure, power availability, and structural integrity. | Assessment must include load calculations, space verification, and identification of any potential site constraints. Adherence to local building codes and MRI room environmental requirements (e.g., temperature, humidity). | Report submitted to client for review and approval prior to commencement of physical work. |
| Chiller Unit Installation | Physical installation and securement of the new MRI chiller unit within the designated location. | Unit must be leveled, vibration-dampened, and accessible for maintenance. Manufacturer's installation guidelines and best practices must be followed. Compliance with MRI room shielding and RF isolation requirements. | Chiller unit is securely installed, operational, and meets manufacturer's specifications for vibration and noise levels. |
| Refrigerant Piping | Installation of insulated refrigerant piping connecting the chiller to the MRI scanner's heat exchanger. | Piping to be of the correct material and diameter as per chiller manufacturer's specifications. Brazed joints to be leak-free. Nitrogen purge during brazing. Proper insulation to prevent condensation and energy loss. Adherence to ASHRAE standards for refrigerant handling. | All refrigerant piping is leak-tested (e.g., using helium or pressure decay test) to a specified pressure for a defined duration. System evacuation to achieve required vacuum levels. |
| Condenser Water Piping | Installation of piping for condenser water circulation (if applicable, for water-cooled chillers). | Piping material, size, and insulation to meet design requirements. Proper slope for drainage. Valves for isolation and service. Connection to building's water supply and drainage systems. | Condenser water loop is leak-free, properly flushed, and meets flow rate requirements. |
| Electrical Installation | Connection of the chiller unit to the building's electrical supply, including power, control, and safety circuits. | All wiring to comply with NEC (National Electrical Code) or equivalent local codes. Dedicated power circuit with appropriate breaker size. Grounding and bonding in accordance with electrical safety standards. Use of surge protection as recommended. | Electrical connections are inspected by a certified electrician and meet all safety and code requirements. Chiller unit powers on and operates as expected electrically. |
| Control System Integration | Integration of the chiller's control system with the MRI scanner's monitoring system and/or building management system (BMS). | Configuration of temperature setpoints, alarms, and communication protocols (e.g., Modbus, BACnet). Remote monitoring capabilities as specified. Calibration of temperature and humidity sensors. | Chiller operates within specified temperature and humidity ranges for the MRI suite. Alarms are functional and trigger as programmed. Successful data exchange with MRI/BMS. |
| System Testing and Commissioning | Comprehensive testing of the entire chiller system under various load conditions. | Performance testing to verify cooling capacity, energy efficiency, and temperature/humidity stability. Operational testing of all components and safety features. Verification of chiller shutdown and startup sequences. | Chiller system achieves and maintains the required cooling performance for the MRI scanner. All safety interlocks are verified to function correctly. Steady-state operation within defined parameters. |
| As-Built Documentation | Provision of detailed documentation of the installed system. | Includes revised drawings (electrical, piping), equipment manuals, test reports, and warranty information. All changes made during installation are documented. | Documentation is complete, accurate, and provided in a digital format acceptable to the client. |
| Client Training | On-site training for facility maintenance personnel on chiller operation, basic troubleshooting, and preventative maintenance. | Training to cover system overview, control panel operation, alarm response, and routine checks. Provided by experienced technicians. | Facility personnel demonstrate understanding of basic operations and maintenance procedures. |
Key Project Phases and Activities
- Site Preparation and Assessment
- Chiller Unit Delivery and Placement
- Refrigerant Piping Installation
- Condenser Water Piping Installation
- Electrical Connections and Power Distribution
- Control System Integration and Programming
- System Testing, Commissioning, and Performance Verification
- As-Built Documentation and Training
Service Level Agreement For Mri Chiller System Installation Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the MRI Chiller System Installation Service provided by [Your Company Name] to [Client Name]. This SLA is an appendix to the main service contract and is effective from the date of installation completion.
| Service Event | Definition | Response Time Target (during Support Hours) | Resolution Time Target (Best Effort) |
|---|---|---|---|
| Critical Incident During Installation: | An event that completely halts the installation process or renders the partially installed system inoperable and poses a significant risk to the MRI equipment or facility. | Within 1 hour of notification | Within 4 business hours of initial response |
| Major Incident During Installation: | An event that significantly impedes the installation progress but does not completely halt it, or causes partial but recoverable functionality loss. | Within 2 hours of notification | Within 8 business hours of initial response |
| Minor Incident During Installation: | An issue that does not significantly impact the installation progress or functionality, but requires attention for proper completion. | Within 4 business hours of notification | Within 2 business days of initial response |
| Uptime Guarantee (Post-Installation): | The MRI Chiller System will be available and functioning as per manufacturer specifications, excluding scheduled maintenance and events beyond our reasonable control (force majeure). | N/A | 99.5% monthly uptime |
Key Service Parameters
- Service Scope: Installation of a new MRI Chiller System, including pre-installation site assessment, system integration, testing, and commissioning.
- Support Hours: Monday to Friday, 8:00 AM to 5:00 PM [Client's Time Zone], excluding public holidays.
- Criticality Level: Installation services are considered critical. Issues impacting core functionality will be addressed with the highest priority.
In-Depth Guidance
Frequently Asked Questions
Phase 02: Execution
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