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Medical Gas Outlet Installation Service (BS/Schrader) in Burkina Faso
Engineering Excellence & Technical Support
Medical Gas Outlet Installation Service (BS/Schrader) High-standard technical execution following OEM protocols and local regulatory frameworks.
BS/Schrader Outlet Specialization
Our certified technicians possess deep expertise in the precise installation and servicing of BS/Schrader medical gas outlets, ensuring compliance with international standards and maximum patient safety in Burkina Faso's healthcare facilities.
Stringent Quality Control
We implement a rigorous quality assurance process for every BS/Schrader outlet installation, including leak testing, flow rate verification, and pressure checks, guaranteeing the reliability and integrity of your medical gas supply.
Reliable On-Site Support
Providing timely and efficient BS/Schrader medical gas outlet installation and maintenance services directly within Burkina Faso, our local teams are equipped to address your specific needs and minimize operational disruptions for your medical facility.
What Is Medical Gas Outlet Installation Service (Bs/schrader) In Burkina Faso?
Medical Gas Outlet Installation Service (BS/Schrader) in Burkina Faso refers to the specialized process of installing and certifying gas outlets that conform to either the British Standard (BS) or Schrader (also known as DISS - Diameter Index Safety System, although Schrader is the common commercial term) specifications for medical gas delivery systems. These outlets are the critical interface points within a healthcare facility where medical gas hoses connect to the central pipeline system, providing a safe, reliable, and standardized method for dispensing gases such as oxygen, medical air, nitrous oxide, and vacuum. The service encompasses the entire lifecycle from site assessment and planning to the physical installation, pressure testing, leak detection, and final commissioning of the outlets. Adherence to these specific standards ensures medical gas equipment is compatible and prevents accidental misconnections between different gases, which is paramount for patient safety. In Burkina Faso, as in global healthcare infrastructure, the establishment and maintenance of compliant medical gas systems are vital for the effective operation of critical care units, operating theatres, and general patient wards.
| Who Needs Medical Gas Outlet Installation Service (BS/Schrader) in Burkina Faso? | Typical Use Cases | ||||
|---|---|---|---|---|---|
| Hospitals (Public and Private): Especially departments requiring immediate and reliable access to medical gases, such as Intensive Care Units (ICUs), Operating Rooms (ORs), Emergency Departments (EDs), Neonatal Intensive Care Units (NICUs), and general patient wards. | Anesthesia delivery in operating theatres. | Mechanical ventilation support in ICUs and post-operative recovery areas. | Oxygen therapy for patients with respiratory distress. | Nitrous oxide administration for pain management in specific procedures. | Pneumatic power for surgical tools and equipment. |
| Specialized Clinics and Diagnostic Centers: Facilities performing procedures that require medical gas support or specialized gas mixtures. | Diagnostic imaging (e.g., MRI, CT scanners may use specific gases). | Pulmonary function testing. | Minor surgical procedures. | ||
| Healthcare Infrastructure Development and Renovation Projects: New construction of healthcare facilities or upgrades to existing medical gas systems. | Retrofitting older facilities to meet current safety and performance standards. | Expansion of existing medical gas network capacity. | |||
| Medical Equipment Suppliers and Installers: Companies providing complete medical gas systems or individual components often subcontract installation and certification. | Ensuring that newly installed equipment integrates seamlessly and safely with the facility's existing infrastructure. | ||||
| Government Health Ministries and Regulatory Bodies: Responsible for setting and enforcing standards for healthcare facility infrastructure. | Ensuring compliance with national and international medical gas safety standards. |
Key Components of Medical Gas Outlet Installation Service (BS/Schrader) in Burkina Faso:
- Site Survey and Design Consultation: Assessing the existing or planned medical gas pipeline infrastructure, determining optimal outlet locations based on clinical workflow and safety regulations.
- Outlet Selection and Procurement: Sourcing and providing medical gas outlets that strictly adhere to either BS or Schrader standards, ensuring correct gas-specific indexing to prevent misconnections.
- Pipeline Connection and Integration: Physically connecting the outlets to the medical gas pipeline system, including the necessary piping, fittings, and shut-off valves.
- Pressure Testing and Certification: Conducting rigorous pressure tests to ensure the integrity of the connection and the outlet's ability to withstand operational pressures.
- Leak Detection and Seal Integrity Verification: Employing specialized equipment to detect any leaks within the installed system, guaranteeing a secure and efficient gas supply.
- Functional Testing and Commissioning: Verifying that each outlet delivers the correct gas at the specified pressure and flow rates, and that the indexing mechanism functions as intended.
- Labeling and Documentation: Clearly labeling each outlet with the corresponding medical gas type and ensuring comprehensive documentation of the installation and testing procedures for regulatory compliance.
- Training and Handover: Providing training to facility maintenance staff on the operation, maintenance, and safety protocols associated with the newly installed medical gas outlets.
Who Needs Medical Gas Outlet Installation Service (Bs/schrader) In Burkina Faso?
Medical gas outlet installation services, specifically for BS/Schrader fittings, are crucial for the safe and efficient delivery of essential medical gases like oxygen, medical air, and nitrous oxide within healthcare facilities. These specialized outlets ensure proper connection and disconnection of gas supply lines, preventing leaks and contamination, and guaranteeing the integrity of the gas supply. In Burkina Faso, where healthcare infrastructure is developing, reliable and compliant medical gas systems are paramount for patient care.
| Customer Type | Key Departments Requiring Service | Specific Needs/Applications | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hospitals (Public and Private) | Operating Rooms (OR) | Anesthesia, ventilation, post-operative recovery | Intensive Care Units (ICU) | Ventilation support, oxygen therapy, respiratory treatments | Emergency Departments (ED) | Cardiopulmonary resuscitation (CPR), rapid oxygen administration | Neonatal Intensive Care Units (NICU) | Incubator support, respiratory distress management | Pulmonary/Respiratory Departments | Oxygen therapy, nebulization, spirometry | Cardiac Care Units | Oxygen supplementation during cardiac events | Surgical Wards | Post-operative recovery, pain management (nitrous oxide) | General Wards | Basic oxygen therapy for various conditions | Radiology/Imaging Departments | Medical air for specific equipment or procedures |
| Specialized Clinics | Surgical Suites | Anesthesia and patient support | Pulmonology Clinics | Advanced respiratory treatments and diagnostics | Cardiology Clinics | Oxygen support for diagnostic procedures | ||||||||||||
| Health Centers and Dispensaries | Treatment Rooms | Basic oxygen therapy for common ailments | Emergency Treatment Areas | Stabilization of critical patients | ||||||||||||||
| Emergency Medical Services (EMS) | Ambulance Bays | On-board oxygen supply for patient transport | Dispatch Centers (for communication systems if applicable) | (Indirectly, by ensuring reliable supply to receiving facilities) | ||||||||||||||
| Research and Diagnostic Laboratories | Analytical Laboratories | Medical air for calibration and certain analyses | Research Labs | Specialized gas mixtures for experiments | ||||||||||||||
| Veterinary Clinics | Operating Theatres | Anesthesia and oxygen support for animals | Recovery Wards | Post-operative oxygen therapy | ||||||||||||||
| Medical Training Institutions | Simulation Labs | Realistic training environments for medical gas handling and patient support |
Target Customers and Departments Requiring Medical Gas Outlet Installation Service (BS/Schrader) in Burkina Faso
- Hospitals (Public and Private)
- Specialized Clinics (e.g., cardiac, respiratory, surgical)
- Health Centers and Dispensaries
- Emergency Medical Services (EMS) facilities
- Research and Diagnostic Laboratories with medical gas needs
- Veterinary Clinics and Animal Hospitals (for certain medical gases)
- Medical Training and Educational Institutions with simulation labs
Medical Gas Outlet Installation Service (Bs/schrader) Process In Burkina Faso
This document outlines the typical workflow for providing Medical Gas Outlet Installation Services, specifically for BS/Schrader type outlets, within Burkina Faso. It details the process from the initial client inquiry to the successful completion and handover of the installation.
| Stage | Description | Key Activities | Key Personnel Involved |
|---|---|---|---|
| Inquiry & Consultation | Understanding client needs and facility requirements. | Initial discussions, needs assessment, preliminary scope definition. | Sales Representative, Technical Consultant, Client Representative |
| Site Assessment & Survey | Detailed evaluation of the installation site. | Physical inspection, measurement, infrastructure review, identifying constraints. | Site Engineer, Technical Surveyor, Client Representative |
| Proposal & Quotation | Presenting a detailed plan and cost estimate. | Scope definition, material specification, cost breakdown, timeline estimation. | Project Manager, Estimator, Sales Representative |
| Contract & Agreement | Formalizing the service agreement. | Contract negotiation, signing, defining terms and conditions. | Legal Department (both parties), Project Manager, Client Representative |
| Procurement & Sourcing | Acquiring necessary materials and equipment. | Material requisition, supplier selection, ordering, quality checks of delivered goods. | Procurement Officer, Project Manager, Warehouse Staff |
| Installation Planning | Developing a detailed work execution strategy. | Sequencing tasks, scheduling teams, coordinating with the client. | Project Manager, Site Supervisor |
| On-Site Installation | Physical installation of medical gas outlets. | Pipe laying, outlet mounting, connection, securing components. | Installation Technicians, Plumbers, Electricians (if applicable), Site Supervisor |
| Testing & Commissioning | Verifying functionality, safety, and performance. | Pressure tests, leak detection, flow rate verification, functional checks. | Commissioning Engineer, Test Technician, Site Supervisor |
| Quality Assurance | Ensuring adherence to standards and specifications. | In-process checks, final inspections, documentation review. | Quality Control Inspector, Site Supervisor, Project Manager |
| Client Handover & Training | Transferring responsibility and providing user education. | Demonstration, documentation delivery, staff training. | Project Manager, Training Specialist, Client's Biomedical Engineers/Staff |
| Project Closure | Finalizing all project aspects. | Final invoicing, payment collection, project documentation archiving. | Project Manager, Finance Department, Client Representative |
Key Stages of Medical Gas Outlet Installation Service (BS/Schrader)
- Initial Inquiry & Consultation: The process begins with a client (hospital, clinic, medical facility) expressing interest in installing or upgrading medical gas outlets. This leads to an initial consultation to understand their specific needs, facility layout, existing infrastructure, and the types and quantities of medical gases required.
- Site Assessment & Survey: A qualified technician or project manager visits the site to conduct a detailed survey. This involves: - Identifying the exact locations for outlet installation (e.g., patient rooms, operating theaters, recovery areas). - Assessing existing medical gas pipeline systems (if any) for compatibility and capacity. - Evaluating structural considerations for mounting and pipe routing. - Checking for accessibility for installation and future maintenance. - Identifying potential challenges or site-specific requirements.
- Proposal & Quotation: Based on the site assessment and client requirements, a comprehensive proposal is developed. This includes: - A detailed scope of work. - Recommended BS/Schrader outlet types and quantities. - Material specifications (pipes, fittings, insulation, etc.). - A breakdown of labor and material costs. - Project timeline and estimated completion date. - Payment terms and conditions. This proposal is presented to the client for review and approval.
- Contract & Agreement: Upon client acceptance of the proposal, a formal contract is signed. This legally binding document outlines the terms of service, responsibilities of both parties, warranty information, and payment schedules.
- Procurement & Material Sourcing: Once the contract is in place, the necessary materials, including BS/Schrader medical gas outlets, piping, fittings, valves, and tools, are procured. Sourcing will prioritize adherence to relevant international and local standards for medical gas equipment and installations. Efforts will be made to utilize reputable suppliers within Burkina Faso or reliable international sources.
- Installation Planning & Scheduling: A detailed installation plan is created, including the sequence of operations, team allocation, and specific work schedules. This phase also involves coordinating with the client regarding access to areas and any necessary disruptions to ongoing medical operations.
- On-Site Installation: The skilled installation team commences work. This typically involves: - Routing and installing medical gas pipelines (if required). - Cutting and preparing wall openings for outlets. - Mounting and securing the BS/Schrader outlet boxes. - Connecting the outlets to the medical gas supply lines. - Ensuring proper sealing and support of all connections. - Adhering to strict hygiene and safety protocols throughout the installation.
- Testing & Commissioning: This is a critical stage to ensure the safety and functionality of the installed outlets. It includes: - Pressure testing of the pipeline system. - Leak detection tests. - Flow rate and pressure verification for each outlet. - Functional testing of the BS/Schrader probes and their connection to gas sources. - Gas purity testing (if applicable and requested). - Documentation of all test results.
- Quality Assurance & Inspection: Throughout the installation and testing phases, rigorous quality checks are performed. This may involve internal inspections and, if stipulated in the contract or by regulations, third-party inspections. The focus is on compliance with international standards (e.g., ISO 7396, HTM 02-01) and any local health and safety regulations in Burkina Faso.
- Client Handover & Training: Upon successful completion of installation, testing, and quality assurance, the system is formally handed over to the client. This includes: - A comprehensive demonstration of the installed outlets. - Providing all relevant documentation, including test reports and as-built drawings. - Training for the client's maintenance staff on the operation, daily checks, and basic troubleshooting of the BS/Schrader outlets.
- Post-Installation Support & Maintenance: The service may extend to offer ongoing maintenance contracts, regular inspections, and prompt repair services to ensure the continued reliability and safety of the medical gas outlets.
- Project Closure: The project is formally closed once all contractual obligations are met, final payments are received, and the client confirms their satisfaction.
Medical Gas Outlet Installation Service (Bs/schrader) Cost In Burkina Faso
The installation of Medical Gas Outlets (specifically BS/Schrader type) in Burkina Faso involves several factors that influence the overall cost. These factors are crucial for understanding the price ranges and ensuring a fair assessment of the service. The cost is typically calculated based on a combination of material, labor, and logistical considerations. It's important to note that prices can fluctuate due to market dynamics, the specific location within Burkina Faso (urban vs. remote areas), and the expertise of the installation provider.
| Cost Component | Typical Range (XOF) | Notes |
|---|---|---|
| BS/Schrader Medical Gas Outlet (per unit) | 30,000 - 100,000+ | Varies significantly by brand, features, and supplier. Higher end for specialized or high-flow models. |
| Installation Labor (per technician, per day) | 25,000 - 60,000 | Dependent on experience, qualifications, and demand. Can be charged hourly or daily. |
| Associated Materials (pipes, fittings, valves, per installation) | 50,000 - 200,000+ | Depends on the number of outlets and the extent of piping required. Includes quality of materials. |
| Testing and Commissioning | 20,000 - 75,000 | Includes leak testing, pressure checks, and functional verification. May be a fixed fee or a percentage of the installation cost. |
| Logistics and Transportation (for remote locations) | 15,000 - 100,000+ | Includes fuel, vehicle maintenance, and potential accommodation for technicians. |
| Total Installation Cost (per outlet, inclusive of basic materials and labor) | 100,000 - 300,000+ | This is a broad estimate. Larger projects with multiple outlets may achieve lower per-unit costs. Excludes highly complex or remote scenarios. |
Key Pricing Factors for BS/Schrader Medical Gas Outlet Installation in Burkina Faso
- {"title":"Outlet Type and Brand","description":"The specific model and brand of BS/Schrader medical gas outlet can impact the price. Some brands may be more expensive due to their reputation for quality, durability, or specific certifications. The number of gas services the outlet supports (e.g., oxygen, medical air, vacuum) will also affect its individual cost."}
- {"title":"Number of Outlets to Install","description":"A bulk installation of multiple outlets will often benefit from a lower per-unit cost compared to installing a single outlet, due to economies of scale in labor and mobilization."}
- {"title":"Complexity of Installation Site","description":"The existing infrastructure of the medical facility plays a significant role. Installing outlets in new constructions is generally simpler and less expensive than retrofitting into existing walls or ceilings, which might require more disruptive work and specialized tools."}
- {"title":"Accessibility and Location","description":"The geographical location of the facility is a major cost driver. Installations in major cities like Ouagadougou or Bobo-Dioulasso might have lower logistical costs compared to remote or hard-to-reach areas, which incur higher transportation and accommodation expenses for the technicians."}
- {"title":"Labor Costs and Technician Expertise","description":"The hourly or daily rates charged by qualified medical gas technicians vary. Experienced and certified professionals will command higher rates. The duration of the installation is also dependent on the complexity and the number of outlets."}
- {"title":"Associated Materials and Fittings","description":"Beyond the outlets themselves, the cost includes necessary piping, connectors, adapters, shut-off valves, and mounting hardware. The type and quality of these materials will influence the overall budget."}
- {"title":"Testing and Commissioning","description":"Thorough testing and commissioning of the installed outlets are crucial to ensure proper functionality, leak detection, and adherence to safety standards. This often involves specialized equipment and adds to the overall service cost."}
- {"title":"Certification and Compliance","description":"If specific certifications or compliance with international/national medical gas standards are required by the client or regulatory bodies, this can add to the service cost due to the need for specialized documentation and inspection processes."}
- {"title":"Provider's Overhead and Profit Margin","description":"Like any business, installation service providers factor in their operational costs, administrative expenses, and desired profit margin into their pricing."}
Affordable Medical Gas Outlet Installation Service (Bs/schrader) Options
Our affordable medical gas outlet installation service for BS/Schrader connections offers a range of options to meet your budgetary needs. We understand the importance of reliable medical gas supply and provide cost-effective solutions without compromising on quality or safety. Our services are designed for healthcare facilities, clinics, and any environment requiring compliant medical gas delivery systems.
| Service Package | Description | Key Features | Estimated Price Range (USD) | Value Proposition |
|---|---|---|---|---|
| Basic Installation Package | Standard installation of a set number of BS/Schrader outlets. | Includes outlet supply, installation, basic testing, and labeling. | $150 - $300 per outlet | Cost-effective for straightforward installations with fewer outlets. |
| Standard Value Bundle | Comprehensive installation with added benefits for multiple outlets. | Includes Basic Package features + system integrity check, detailed documentation, and a discount on bulk installations. | $120 - $250 per outlet (volume discounts apply) | Best value for facilities needing multiple outlets, offering significant savings. |
| Premium Service Bundle | End-to-end solution with enhanced testing and support. | Includes Standard Bundle features + advanced leak detection, extended warranty on outlets, and prioritized post-installation support. | $180 - $350 per outlet (dependent on complexity) | Ideal for critical care areas or facilities requiring the highest level of assurance and support. |
| Custom Project Consultation | Tailored solutions for unique or complex installation requirements. | Personalized assessment, design, and installation plan. | Quoted based on project scope | Flexibility to address specific needs and optimize costs for complex projects. |
Our BS/Schrader Medical Gas Outlet Installation Service Includes:
- Professional installation by certified technicians.
- Compliance with all relevant medical gas safety standards (e.g., NFPA 99).
- Supply and installation of high-quality BS/Schrader medical gas outlets.
- System integrity testing and leak detection.
- Proper labeling and documentation for easy identification.
- Consultation on optimal outlet placement and design.
- Post-installation support and troubleshooting.
Verified Providers In Burkina Faso
In Burkina Faso, ensuring access to reliable and high-quality healthcare is paramount. This is where verified providers, particularly those with strong credentials like Franance Health, become crucial. Franance Health's commitment to excellence is demonstrated through its rigorous accreditation processes, adherence to international standards, and a focus on patient-centered care. Choosing Franance Health means opting for a healthcare partner that prioritizes safety, efficacy, and the well-being of its patients, making them a distinguished and trustworthy choice for healthcare services in Burkina Faso.
| Credential/Feature | Franance Health's Offering | Benefit to Patients |
|---|---|---|
| Accreditation | Certified by Ministry of Health and recognized international health bodies. | Ensures adherence to stringent safety and quality protocols. |
| Staff Qualifications | All medical professionals hold recognized degrees and licenses, with ongoing training. | Guarantees competent and up-to-date medical expertise. |
| Facility Standards | Facilities meet or exceed national and international hygiene and equipment standards. | Provides a safe and well-equipped environment for treatment. |
| Patient Rights Policy | Clear and accessible patient rights and grievance procedures. | Empowers patients and ensures their voice is heard. |
| Quality Control | Regular internal and external audits of clinical practices and patient outcomes. | Demonstrates a commitment to consistently high-quality care. |
Why Franance Health is the Best Choice
- Rigorous Accreditation and Licensing
- Adherence to International Healthcare Standards
- Experienced and Qualified Medical Professionals
- Patient-Centric Approach to Care
- Commitment to Continuous Improvement and Innovation
- Transparent Billing and Ethical Practices
Scope Of Work For Medical Gas Outlet Installation Service (Bs/schrader)
This Scope of Work (SOW) outlines the requirements for the installation of Medical Gas Outlets (MGOs) at the specified healthcare facility. The service will encompass the supply and installation of BS/Schrader type medical gas outlets for various medical gas services, adhering to stringent industry standards and regulations. The objective is to ensure safe, reliable, and compliant medical gas delivery systems throughout the facility.
| Task/Activity | Description | Deliverables | Standard Specifications/References |
|---|---|---|---|
| Site Survey and Planning | Conduct a thorough site survey to identify installation locations, assess site conditions, and plan the installation sequence. This includes verifying existing infrastructure and access points. | Detailed installation plan, including location drawings and proposed routes. | HTM 02-01 Part B: Section 4 (Design), NFPA 99 (2021 Edition): Chapter 5 (Gas Equipment) |
| Material Procurement | Procure BS/Schrader type medical gas outlets, mounting plates, backboxes, and associated fittings as per approved design and specifications. | Certified BS/Schrader medical gas outlets and compatible accessories. | ISO 7396-1: Medical gas pipeline systems — Part 1: Pipeline systems for medical gases and vacuum, BS EN 737-1 (or equivalent national standards) |
| Installation of Outlets | Install medical gas outlets at designated locations. This involves cutting into existing pipework (if necessary, with isolation and purging procedures), connecting outlets, and ensuring proper sealing and support. | Securely installed and aesthetically finished medical gas outlets. | HTM 02-01 Part B: Section 5 (Installation), NFPA 99 (2021 Edition): Chapter 5 (Gas Equipment) |
| Pressure Testing | Perform pressure testing on each newly installed outlet and the associated piping to verify integrity and detect leaks. | Test reports confirming successful pressure tests for each outlet. | HTM 02-01 Part B: Section 7.1 (Pipeline system testing), NFPA 99 (2021 Edition): Chapter 5 (Gas Equipment) |
| Gas Specific Identification and Purging | Ensure correct gas identification labels are applied to each outlet. Purge the pipeline system with the appropriate medical gas to remove any contaminants and ensure purity. | Correctly labeled outlets, test reports confirming gas purity. | HTM 02-01 Part B: Section 6 (Commissioning), NFPA 99 (2021 Edition): Chapter 5 (Gas Equipment) |
| Functional Testing | Perform functional tests on each installed outlet to ensure proper connection and disconnection of medical gas equipment. Verify correct gas flow and pressure. | Functional test reports for each outlet, confirming correct operation. | HTM 02-01 Part B: Section 7.2 (Functional testing), NFPA 99 (2021 Edition): Chapter 5 (Gas Equipment) |
| Leak Testing | Conduct final leak testing on all connections and outlets to confirm no gas leakage. | Leak test reports for all installed outlets and connections. | HTM 02-01 Part B: Section 7.1 (Pipeline system testing), NFPA 99 (2021 Edition): Chapter 5 (Gas Equipment) |
| Documentation and Handover | Provide a comprehensive handover package including as-built drawings, test certificates, commissioning reports, maintenance manuals, and warranty information. | Complete handover documentation package, including signed acceptance forms. | HTM 02-01 Part B: Section 8 (Documentation and Handover), NFPA 99 (2021 Edition): Chapter 5 (Gas Equipment) |
Key Objectives
- To install BS/Schrader type medical gas outlets for specified medical gas services.
- To ensure all installations comply with relevant national and international standards (e.g., HTM 02-01, NFPA 99, ISO 7396).
- To maintain the integrity and safety of the existing medical gas pipeline system.
- To provide necessary documentation and testing reports for regulatory compliance and operational handover.
Service Level Agreement For Medical Gas Outlet Installation Service (Bs/schrader)
This Service Level Agreement (SLA) outlines the terms and conditions for the installation of medical gas outlets (BS/Schrader type) provided by [Your Company Name] (hereinafter referred to as "Service Provider") to [Client Name] (hereinafter referred to as "Client"). This SLA specifies response times for service requests and uptime guarantees related to the functionality of newly installed medical gas outlets.
| Criticality Level | Response Time Target | Uptime Guarantee | Definition |
|---|---|---|---|
| Critical (e.g., ICU, Operating Room) | 1 hour (remote assessment) / 4 hours (on-site technician dispatch) | 99.9% | Outlets directly connected to life-support equipment or used in critical procedure areas where immediate access to medical gases is paramount. |
| High (e.g., General Wards, Recovery Rooms) | 2 hours (remote assessment) / 8 hours (on-site technician dispatch) | 99.5% | Outlets used in areas where timely access to medical gases is important for patient care but not immediately life-threatening. |
| Standard (e.g., Patient Rooms, Examination Rooms) | 4 hours (remote assessment) / 24 hours (on-site technician dispatch) | 99.0% | Outlets used in routine patient care areas where a short delay in gas availability does not pose an immediate risk. |
Key Definitions
- Medical Gas Outlet: A standardized valve designed for connecting medical gas equipment to a medical gas supply system, specifically the BS/Schrader connection type.
- Installation Service: The professional installation of new BS/Schrader medical gas outlets as per agreed project specifications and relevant medical gas standards (e.g., HTM 02-01, NFPA 99).
- Service Request: A formal notification from the Client to the Service Provider regarding a need for support, troubleshooting, or repair related to installed medical gas outlets.
- Response Time: The maximum allowable time from the acknowledgment of a Service Request by the Service Provider to the initiation of service (e.g., remote troubleshooting or dispatch of a technician).
- Uptime Guarantee: The percentage of time the installed medical gas outlets are expected to be fully functional and available for their intended medical use, excluding scheduled maintenance and force majeure events.
- Downtime: The period during which an installed medical gas outlet is non-functional or unavailable for its intended medical use.
- Criticality Level: A classification of a medical gas outlet's importance based on its application within the healthcare facility. This will determine the priority assigned to Service Requests.
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