Medical-Grade UPS Sizing & Installation Service in Algeria
Engineering Excellence & Technical Support
Medical-Grade UPS Sizing & Installation Service High-standard technical execution following OEM protocols and local regulatory frameworks.
Precision Sizing for Uninterrupted Medical Care
Leveraging advanced load analysis and Algerian power grid data, our expert engineers deliver precise medical-grade UPS sizing. We ensure your critical medical equipment receives continuous, stable power, preventing data loss and patient harm, even during Algeria's most demanding voltage fluctuations.
Seamless Integration & Compliance in Algerian Healthcare
Our certified technicians specialize in the compliant installation of medical-grade UPS systems across Algeria. We adhere to strict international healthcare standards and local electrical codes, ensuring a safe, reliable, and fully integrated power solution that minimizes downtime and meets regulatory requirements.
Optimized Performance for Algerian Medical Facilities
We go beyond basic installation, offering tailored UPS system optimization for the unique environmental and operational conditions found in Algerian hospitals and clinics. Our services include intelligent battery management, remote monitoring capabilities, and preventative maintenance plans to guarantee long-term, high-availability power for your critical medical infrastructure.
What Is Medical-grade Ups Sizing & Installation Service In Algeria?
Medical-grade Uninterruptible Power Supply (UPS) sizing and installation services in Algeria are specialized offerings designed to ensure the continuous, reliable, and safe operation of critical medical equipment. This service involves a comprehensive assessment of a healthcare facility's power requirements, followed by the selection and professional installation of UPS systems that meet stringent medical-grade standards. These standards often include specific certifications (e.g., IEC 60601 series) related to electrical safety, electromagnetic compatibility, and performance under fault conditions. The sizing aspect is crucial, as it determines the UPS capacity (in VA or Watts) needed to support the connected medical devices for a specified runtime during power interruptions. Installation encompasses not only the physical placement and wiring of the UPS but also the integration with existing electrical infrastructure, grounding, and fail-safe mechanisms to prevent power disturbances from affecting sensitive patient care systems.
| Who Needs This Service? | Typical Use Cases |
|---|---|
| Hospitals and Clinics | Operating Rooms (ORs): Ensuring continuous power for anesthesia machines, surgical lights, patient monitors, and robotic surgery systems. Intensive Care Units (ICUs): Maintaining power for ventilators, dialysis machines, infusion pumps, and cardiac support devices. Emergency Departments (EDs): Guaranteeing uninterrupted operation of diagnostic imaging equipment (CT scanners, X-ray), resuscitation carts, and patient monitoring systems. Neonatal Intensive Care Units (NICUs): Providing stable power for incubators, ventilators, and vital sign monitors for premature infants. Diagnostic Laboratories: Supporting sensitive analytical equipment and refrigerators for sample storage. |
| Specialized Medical Centers (e.g., Dialysis Centers, Imaging Centers) | Dialysis Centers: Critical for uninterrupted dialysis treatments, preventing patient harm. Radiology & Imaging Centers: Protecting expensive imaging equipment (MRI, CT, PET scanners) from power fluctuations, ensuring diagnostic accuracy and preventing equipment damage. Cardiology Centers: Powering ECG machines, defibrillators, and cardiac catheterization labs. |
| Ambulatory Surgical Centers (ASCs) | Ensuring patient safety and procedure continuity during outpatient surgeries. |
| Research Laboratories (Medical & Pharmaceutical) | Protecting sensitive experimental equipment, data acquisition systems, and critical sample storage units. |
| Dental Clinics (High-Tech) | Supporting digital X-ray machines, intraoral scanners, and other electronic dental equipment. |
| Telemedicine Hubs & Remote Healthcare Facilities | Guaranteeing the reliability of communication equipment and diagnostic tools in underserved areas. |
Key Components of Medical-Grade UPS Sizing & Installation Service
- Power Load Assessment: Detailed analysis of the power consumption (kW, kVA) and surge requirements of all connected medical devices and systems.
- Runtime Calculation: Determining the necessary battery backup duration based on facility protocols, patient criticality, and regulatory requirements.
- UPS Topology Selection: Advising on the most appropriate UPS topology (e.g., online double-conversion, line-interactive) for the specific medical application, prioritizing protection against all power anomalies.
- Component Selection & Procurement: Sourcing medical-grade certified UPS units, batteries, surge protectors, and other necessary ancillary equipment.
- System Integration: Seamless integration of the UPS with the facility's main power distribution system, ensuring proper load shedding and transfer switching.
- Professional Installation & Commissioning: Expert physical installation, electrical connections, grounding, and comprehensive testing to verify operational integrity and compliance.
- Documentation & Training: Providing detailed system schematics, operational manuals, and user training for facility personnel.
- Maintenance & Support Planning: Offering post-installation maintenance contracts and ongoing technical support.
Who Needs Medical-grade Ups Sizing & Installation Service In Algeria?
In Algeria, the demand for precise medical-grade UPS (Uninterruptible Power Supply) sizing and installation services is critical for ensuring the continuous and safe operation of healthcare facilities. These services are not just about providing backup power; they are about guaranteeing the integrity of life-sustaining equipment, protecting sensitive patient data, and maintaining operational continuity during power outages. Without proper sizing and expert installation, the reliability of these essential systems is compromised, leading to potential risks for patients and significant financial losses for healthcare providers. Therefore, understanding who requires these specialized services is key to targeting effective marketing and support efforts within the Algerian healthcare landscape.
| Target Customer Type | Key Departments/Areas of Need | Specific UPS Requirements/Concerns |
|---|---|---|
| Public Hospitals | ICU, ER, Operating Theatres, Imaging, Pharmacy Automation, Central Monitoring Systems, IT Infrastructure (HIS, PACS) | High power capacity for critical equipment, redundancy for mission-critical systems, compliance with national healthcare standards, cost-effectiveness, long-term support and maintenance. |
| Private Hospitals | Similar to public hospitals, with a potential emphasis on advanced medical technology and patient comfort (e.g., uninterrupted patient entertainment systems). | High reliability, advanced monitoring capabilities, integration with building management systems, aesthetic considerations, quick response times for service. |
| Specialized Clinics | Treatment rooms with specific equipment (e.g., MRI rooms, dialysis units), diagnostic equipment, patient record systems. | Precise power conditioning for sensitive diagnostic tools, dedicated UPS for high-draw equipment, compact solutions for limited space, data security for patient records. |
| Diagnostic Imaging Centers | MRI scanners, CT scanners, PET scanners, X-ray machines, ultrasound machines. | Extremely stable and clean power, high kVA capacity to handle equipment startup surges, vibration and noise reduction, minimal downtime during scans, data integrity for image storage. |
| Laboratories (Pathology, Blood Banks) | Incubators, centrifuges, analyzers, refrigerators/freezers for samples, microscopy equipment, LIMS. | Consistent temperature control for sample integrity, uninterrupted operation of analytical instruments, data protection for test results, specialized power for refrigeration units. |
| IT & Administration Departments | Servers, network equipment, patient management systems (HIS), picture archiving and communication systems (PACS), administrative workstations. | Protection against data loss and corruption, uninterrupted access to patient records, network stability, secure data backup and recovery. |
| Facility Management/Engineering | Overall power infrastructure, building automation systems, HVAC for critical areas, electrical panels. | Seamless integration with existing electrical infrastructure, proper load balancing, preventative maintenance scheduling, compliance with safety regulations. |
Target Customers and Departments in Algeria Requiring Medical-Grade UPS Sizing & Installation Services:
- Hospitals (Public and Private)
- Specialized Clinics (Cardiology, Neurology, Oncology, Dialysis, etc.)
- Diagnostic Imaging Centers (MRI, CT Scans, X-rays)
- Emergency Rooms and Intensive Care Units (ICUs)
- Surgical Centers and Operating Rooms
- Laboratories (Pathology, Blood Banks)
- Outpatient Surgery Centers
- Rehabilitation Centers
- Research Institutions with Medical Equipment
- Elderly Care Homes and Long-Term Care Facilities
- Dental Clinics with Advanced Equipment
- Telemedicine Hubs and Remote Health Monitoring Centers
Medical-grade Ups Sizing & Installation Service Process In Algeria
This document outlines the comprehensive workflow for Medical-Grade UPS Sizing & Installation Services provided in Algeria, ensuring optimal power continuity for critical medical equipment. The process begins with an initial inquiry and concludes with a fully operational and maintained UPS system, emphasizing precision, compliance, and customer satisfaction.
| Stage | Description | Key Activities | Deliverables | Algerian Context Considerations |
|---|---|---|---|---|
| Initial Inquiry & Consultation | Understanding the client's requirements and the criticality of the medical equipment. | Initial phone call/email, gathering basic information about facility and equipment, understanding pain points. | Confirmation of inquiry, preliminary understanding of needs. | Language proficiency (Arabic, French, English), understanding of local business etiquette. |
| Site Assessment & Needs Analysis | Detailed evaluation of the installation site and the power requirements of the medical equipment. | On-site visit, power load calculation, assessment of existing electrical infrastructure, identification of potential installation challenges (space, ventilation, accessibility), review of medical equipment specifications. | Detailed site survey report, power load analysis document, identification of critical equipment. | Adherence to Algerian safety regulations, availability of qualified local technicians for site access, awareness of potential infrastructure limitations (e.g., building age, power stability). |
| UPS Sizing & Solution Design | Determining the appropriate UPS capacity, runtime, and features based on the needs analysis. | Selecting UPS model(s) and battery configurations, designing the system architecture (including bypass, surge protection), considering redundancy if required, specifying compatible accessories. | Proposed UPS system specification, system diagram/layout. | Availability of specific UPS brands and models in the Algerian market, adherence to local electrical standards (e.g., certification requirements). |
| Quotation & Approval | Presenting a detailed proposal including costs, timelines, and terms. | Preparing a comprehensive quotation (including equipment, installation, warranty, optional maintenance), presenting the proposal to the client, answering queries, negotiating terms, obtaining formal client approval. | Approved quotation, service agreement/contract. | Clear pricing in local currency (Algerian Dinar - DZD), transparent payment terms, understanding of local procurement processes. |
| Procurement & Logistics | Sourcing, purchasing, and transporting the UPS system and associated components to Algeria. | Placing orders with manufacturers/suppliers, managing import procedures (customs clearance, duties), arranging secure transportation to the client's site. | Ordered UPS system and components, proof of customs clearance. | Navigating Algerian import regulations and customs procedures, understanding lead times for international shipping, local warehousing options if applicable. |
| Installation & Configuration | Physically installing the UPS system and configuring it to work with the medical equipment. | Unpacking and positioning the UPS, connecting to the existing electrical supply and critical loads, installing batteries, configuring UPS settings and parameters, ensuring proper grounding and earthing. | Physically installed UPS system. | Availability of skilled local electricians certified for medical installations, adherence to Algerian electrical installation codes, ensuring compatibility with existing building wiring. |
| Testing & Commissioning | Verifying the functionality and performance of the installed UPS system. | Performing various tests (load testing, battery discharge tests, bypass tests, alarm tests), simulating power outages, verifying correct operation of all features, ensuring seamless power transfer. | Commissioning report, test results documentation. | Documenting test procedures and results in a way that meets local regulatory or hospital accreditation requirements, potential need for third-party verification. |
| Training & Handover | Educating the client's staff on the operation and basic maintenance of the UPS system. | Providing user manuals, conducting on-site training sessions on system operation, alarm interpretation, basic troubleshooting, emergency procedures, formally handing over the system and documentation. | Trained staff, user manuals, handover documentation. | Training materials available in relevant languages (Arabic, French), ensuring trainees have the technical understanding to operate the system safely. |
| Post-Installation Support & Maintenance | Providing ongoing technical support and preventative maintenance to ensure long-term reliability. | Offering remote support, scheduled preventative maintenance visits, emergency repair services, battery replacement programs, performance monitoring, adherence to warranty terms. | Service level agreements (SLAs), maintenance reports, ongoing system performance. | Establishing a local support presence or reliable local partner for prompt service, availability of spare parts in Algeria, understanding of local maintenance contracts and pricing structures. |
Workflow Stages
- Initial Inquiry & Consultation
- Site Assessment & Needs Analysis
- UPS Sizing & Solution Design
- Quotation & Approval
- Procurement & Logistics
- Installation & Configuration
- Testing & Commissioning
- Training & Handover
- Post-Installation Support & Maintenance
Medical-grade Ups Sizing & Installation Service Cost In Algeria
Sizing and installing a medical-grade Uninterruptible Power Supply (UPS) in Algeria involves several critical factors that influence the overall cost. Medical facilities require reliable and robust power backup solutions to ensure continuous operation of vital equipment during power outages. This service encompasses not only the physical installation but also the crucial process of determining the appropriate UPS capacity, battery backup duration, and integration with existing electrical infrastructure. Factors affecting the price include the total power load of the medical equipment, the desired autonomy (how long the UPS needs to power the equipment), the complexity of the installation (e.g., retrofitting an existing facility vs. new construction), the brand and quality of the UPS and associated components, and the expertise of the installation provider. Given the specialized nature of medical-grade UPS systems, expect a premium compared to standard commercial UPS solutions. Pricing is typically quoted in Algerian Dinars (DZD).
| Service Component | Estimated Price Range (DZD) | Notes |
|---|---|---|
| Site Survey & Design (per facility) | 50,000 - 150,000 DZD | Varies based on facility size and complexity. |
| Medical-Grade UPS Unit (e.g., 5 kVA - 20 kVA) | 1,500,000 - 10,000,000+ DZD | Highly dependent on kVA rating, brand, and features. Higher kVA units and premium brands are significantly more expensive. |
| Battery Bank Extension (for longer autonomy) | 500,000 - 3,000,000+ DZD per battery cabinet | Cost increases with the number of batteries and required runtime. |
| Installation Labor (per day/project) | 30,000 - 100,000 DZD | Depends on technician skill, hours required, and installation complexity. |
| Ancillary Components (PDUs, cabling, etc.) | 200,000 - 1,000,000+ DZD | Variable based on the number and type of components needed. |
| Testing & Commissioning | 100,000 - 400,000 DZD | Ensures system integrity and compliance. |
| Total Estimated Project Cost (Small to Medium Clinic) | 3,000,000 - 15,000,000+ DZD | This is a general range and can vary significantly. A detailed quote is essential. |
| Total Estimated Project Cost (Large Hospital Department/Small Hospital) | 15,000,000 - 50,000,000+ DZD | For larger, critical facilities, costs escalate considerably. |
Key Pricing Factors for Medical-Grade UPS Sizing & Installation in Algeria:
- Power Load (kVA/kW): The total power consumption of all connected medical devices (imaging machines, ventilators, surgical equipment, patient monitoring systems, etc.) is the primary determinant of UPS capacity. Higher power requirements necessitate larger and more expensive UPS units.
- Autonomy (Backup Runtime): The required duration the UPS must sustain the load during a power outage. Longer autonomy requires more batteries, significantly increasing the cost.
- UPS Brand and Quality: Reputable manufacturers known for medical-grade reliability (e.g., APC by Schneider Electric, Eaton, Vertiv) often come with higher price tags due to their advanced features, certifications, and warranty.
- Installation Complexity: Factors like the building's electrical system, accessibility for wiring, need for dedicated circuits, and any required modifications will impact labor costs.
- Ancillary Components: This includes surge protectors, power distribution units (PDUs), battery cabinets, remote monitoring systems, and specialized cabling.
- Site Survey and Design: Professional assessment of the facility's power needs and the design of the UPS solution are essential and often come with a separate or bundled fee.
- Labor and Expertise: The cost of qualified technicians with experience in medical electrical installations and UPS systems.
- Testing and Commissioning: Thorough testing to ensure the UPS functions correctly under various load and fault conditions is a critical part of the service.
- Warranty and Maintenance Contracts: Extended warranties and ongoing maintenance agreements are often recommended for medical facilities and add to the overall investment.
- Location within Algeria: While less significant than other factors, minor variations in labor and logistical costs might exist between major cities and more remote regions.
Affordable Medical-grade Ups Sizing & Installation Service Options
Ensuring uninterrupted power for critical medical equipment is paramount. Our affordable medical-grade UPS (Uninterruptible Power Supply) sizing and installation service offers reliable solutions tailored to your facility's needs. We understand the importance of both performance and budget, which is why we've developed a range of value bundles and cost-saving strategies to make this essential upgrade accessible.
| Value Bundle | Description | Included Services | Ideal For | Estimated Cost Savings |
|---|---|---|---|---|
| Essential Care Package | A foundational bundle for basic critical equipment. | UPS Sizing Consultation, Medical-Grade UPS Unit (entry-level), Standard Installation, 1-Year Warranty | Small clinics, individual treatment rooms, non-life-support devices | 10-15% vs. purchasing components separately |
| Advanced Performance Bundle | Enhanced runtime and monitoring capabilities for more complex setups. | Comprehensive Sizing Assessment, Higher Capacity Medical-Grade UPS, Extended Installation (including network integration), 2-Year Warranty, Remote Monitoring Setup | Mid-sized practices, diagnostic imaging rooms, equipment requiring longer backup | 15-20% vs. piecemeal procurement and setup |
| Comprehensive Facility Solution | Turnkey solution for complete power protection across multiple areas. | Full Facility Power Audit, Multiple Medical-Grade UPS Units (scalable), Complex Installation & Wiring, 3-Year Warranty, Preventative Maintenance Plan | Hospitals, larger medical centers, facilities with multiple critical zones | 20-25% (volume discounts and integrated planning) |
Key Features of Our Service
- Expert Sizing Consultation: We meticulously assess your medical equipment's power requirements (VA/Watts, runtime needs, and peak loads) to recommend the optimal UPS capacity. This prevents oversizing (unnecessary cost) and undersizing (risk of failure).
- High-Quality Medical-Grade UPS: We source and provide UPS units specifically designed and certified for medical environments, meeting stringent safety and performance standards.
- Professional Installation: Our certified technicians handle the complete installation process, ensuring proper wiring, grounding, and integration with your existing electrical infrastructure.
- Comprehensive Testing & Commissioning: We rigorously test the UPS system to guarantee its functionality and seamless transition during power outages.
- Ongoing Support & Maintenance Options: Extended warranties, proactive maintenance plans, and emergency support services are available to maximize your UPS lifespan and minimize downtime.
- Transparent Pricing: No hidden fees. We provide detailed quotes upfront, outlining all costs associated with the UPS unit, installation, and any optional services.
Verified Providers In Algeria
In the realm of healthcare, ensuring the credibility and quality of providers is paramount. Algeria, like many nations, is increasingly focused on establishing reliable healthcare networks. This is where the importance of verified providers and robust credentialing bodies becomes evident. Franance Health stands out as a key player in this domain, offering a comprehensive system that not only vets healthcare professionals but also ensures a high standard of service delivery. Their rigorous credentialing process offers peace of mind to patients and partners alike, guaranteeing that services are rendered by qualified and ethical practitioners.
| Credentialing Aspect | Franance Health's Approach | Benefit for Patients/Partners |
|---|---|---|
| Professional Qualifications | Thorough validation of degrees, licenses, and specialized certifications. | Guarantees access to doctors and specialists with proven expertise. |
| Experience and Competence | Assessment of clinical experience and demonstrated competency in practice. | Ensures providers have practical skills and a track record of successful patient care. |
| Ethical Compliance | Scrutiny of professional conduct and adherence to medical ethics and Algerian regulations. | Provides assurance of patient safety and protection from malpractice. |
| Continuing Education | Verification of participation in ongoing training and professional development. | Confirms providers are up-to-date with the latest medical knowledge and techniques. |
| Reputation and References | Inclusion of peer reviews and, where applicable, patient feedback. | Offers insights into a provider's standing within the medical community and patient satisfaction. |
Why Franance Health Credentials Represent the Best Choice for Verified Providers in Algeria:
- Rigorous Verification Process: Franance Health employs a multi-layered approach to verify the qualifications, licenses, and certifications of all healthcare professionals. This includes thorough background checks and validation of educational and professional histories.
- Commitment to Ethical Standards: Beyond technical skills, Franance Health assesses the ethical conduct and professional integrity of providers, ensuring they adhere to the highest moral and legal standards within the Algerian healthcare system.
- Continuous Professional Development: Providers credentialed by Franance Health are often required to demonstrate ongoing engagement in continuing education and professional development, staying abreast of the latest medical advancements and best practices.
- Patient-Centric Approach: The credentialing process prioritizes patient safety and satisfaction, ensuring that providers are not only competent but also possess excellent communication skills and a compassionate bedside manner.
- Streamlined Access to Quality Care: For patients and healthcare organizations seeking reliable services, Franance Health's verified provider network significantly reduces the burden of due diligence, offering immediate access to trusted professionals.
- Enhanced Trust and Transparency: The Franance Health credential acts as a mark of trust and transparency, assuring stakeholders that they are engaging with providers who have met stringent quality and competency benchmarks.
Scope Of Work For Medical-grade Ups Sizing & Installation Service
This Scope of Work (SOW) outlines the services required for the accurate sizing and professional installation of a Medical-Grade Uninterruptible Power Supply (UPS) system. The objective is to ensure continuous, reliable, and safe power for critical medical equipment, adhering to all relevant healthcare facility standards and regulations. This SOW covers the assessment of power requirements, UPS selection, system design, procurement support, installation, testing, commissioning, and documentation.
The service provider will be responsible for delivering a fully functional and compliant Medical-Grade UPS solution that minimizes the risk of power interruptions and data loss, thereby safeguarding patient care and operational continuity within the healthcare facility.
| Phase | Task Description | Deliverables | Standard Specifications / Considerations | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Site survey and power load analysis for critical medical equipment. | Detailed power load report, including peak and continuous demand, voltage/frequency requirements. | IEC 60601-1 (Medical electrical equipment - Part 1: General requirements for basic safety and essential performance). | NFPA 99 (Health Care Facilities Code). | Facility electrical schematics review. | Review of existing power infrastructure and potential integration points. | |||
| Determine optimal UPS topology (e.g., online double conversion). | Calculate required VA/Watts, battery autonomy duration, and redundancy level (e.g., N+1). | Specify UPS input/output voltage, frequency, and harmonic distortion limits. | Define battery type (e.g., VRLA, Li-ion) and expected lifespan. | Evaluate surge protection and filtering requirements. | Recommend UPS manufacturers and models meeting healthcare standards and warranty requirements. | |||
| Develop detailed UPS system architecture diagrams. | Design power distribution within the UPS system, including bypass arrangements. | Specify cabling, circuit breakers, and protective devices. | Define environmental requirements for UPS installation (temperature, humidity, ventilation). | Develop an installation plan, including phasing and potential downtime mitigation strategies. | Integration plan with existing building management systems (BMS) or monitoring platforms (if applicable). | |||
| Assist in the creation of Request for Proposals (RFPs) for UPS hardware. | Review vendor proposals and provide technical recommendations. | Support material selection and ensuring compliance with specified standards. | ||||||
| Unpacking, positioning, and secure mounting of UPS unit(s) and battery modules. | Installation of all necessary cabling, conduits, and support structures. | Connection to facility power grid and critical medical equipment loads. | Installation of bypass switches and maintenance disconnects. | Adherence to all local electrical codes and safety regulations. | Coordination with facility maintenance and IT departments. | Strict adherence to infection control protocols within healthcare environments. | ||
| Pre-installation verification of UPS hardware. | Power on and initial system checks. | Load testing to verify capacity and performance under various load conditions. | Battery discharge testing to confirm autonomy duration. | Bypass function testing (manual and automatic). | Alarm and notification testing. | Harmonic distortion measurements. | Verification of safety interlocks and protective devices. | Final commissioning report detailing test results and system verification. |
| As-built drawings of the UPS system installation. | Operation and maintenance (O&M) manuals for the UPS and battery system. | Maintenance schedule recommendations. | Basic user training for facility personnel on UPS operation and basic troubleshooting. | Warranty information and contact details for support. |
Service Objectives
- Accurately determine the power load requirements of critical medical equipment and associated systems.
- Specify a Medical-Grade UPS solution that meets or exceeds all relevant healthcare industry standards (e.g., IEC 60601, NFPA 99).
- Design a robust and scalable UPS system architecture, including battery autonomy and redundancy.
- Facilitate the procurement of the selected UPS hardware and related components.
- Execute a professional and safe installation of the UPS system, minimizing disruption to facility operations.
- Conduct comprehensive testing and commissioning to verify system performance and compliance.
- Provide thorough documentation of the entire UPS system, including design, installation, and maintenance procedures.
Service Level Agreement For Medical-grade Ups Sizing & Installation Service
This Service Level Agreement (SLA) outlines the response times and uptime guarantees for the Medical-Grade Uninterruptible Power Supply (UPS) Sizing & Installation Service. This SLA is intended to ensure the reliability and continuous operation of critical medical equipment by providing timely support and minimizing downtime.
| Service Component | Response Time (Critical Incident) | Resolution Target (Critical Incident) | Uptime Guarantee (Post-Installation) |
|---|---|---|---|
| Emergency Site Visit (UPS Failure) | Within 2 hours of verified notification | Within 8 business hours | N/A |
| Technical Support Hotline (Troubleshooting) | Within 30 minutes of verified notification | N/A (ongoing troubleshooting until resolution) | N/A |
| Scheduled Maintenance & Checks | As per agreed schedule | N/A | N/A |
| UPS System Uptime | N/A | N/A | 99.99% (excluding scheduled maintenance) |
Service Scope
- On-site assessment and consultation for UPS sizing requirements.
- Detailed UPS system design and specification.
- Procurement and delivery of the selected medical-grade UPS and associated components.
- Professional installation of the UPS system by certified technicians.
- Configuration and testing of the UPS system.
- Customer training on UPS operation and basic maintenance.
- Post-installation support and troubleshooting.
Frequently Asked Questions
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