Radiation Protection Officer (RPO) Support Service in Nigeria - Price, Providers, Scope & SLA

Radiation Protection Officer (RPO) Support Service is a specialized technical service that provides your hospital with the expertise and documentation required to comply with the Nigerian Nuclear Regulatory Authority (NNRA) and ensure the safety of staff, patients, and the public from ionizing radiation. You need this service if your facility operates any radiation-emitting equipment, such as X-ray machines, CT scanners, fluoroscopy units, or mammography systems. The primary pain point this service solves is the complex, time-consuming, and legally mandated requirement of radiation safety management, which most clinical teams are not equipped to handle. It frees up your hospital's management to focus on patient care, while ensuring you avoid NNRA sanctions, equipment downtime, and reputational damage from safety incidents. This service is essential for general hospitals, specialist diagnostic centres, dental clinics, and oncology centres across Nigeria that use equipment from brands like GE Healthcare, Siemens Healthineers, Philips, and Canon Medical Systems.

Radiation Protection Officer (RPO) Support Service price in Nigeria

Ad-hoc RPO support services cost between NGN 150,000 - NGN 400,000 per visit, depending on the scope. A bundled Preventive Maintenance (PM) contract covering quarterly or bi-annual visits typically ranges from NGN 600,000 to NGN 2,500,000 annually per major system. A turnkey outsourced RPO service, which includes full responsibility for your radiation safety program, can cost between NGN 2,000,000 and NGN 7,000,000+ per year. The primary cost drivers are the number and complexity of your radiation-emitting devices (a single dental X-ray vs. a multi-slice CT scanner like a Siemens SOMATOM go.Up), your location and the associated travel logistics, the level of documentation required for NNRA or donor reporting, and the urgency of the request. Costs also increase with the inclusion of parts, consumables like dosimetry badges, and guaranteed response times.

• Cost levers you control:
  • Bundling Services: Combine RPO support with equipment maintenance for multiple devices (e.g., your GE AMX mobile X-ray and your Planmeca dental unit) to get a volume discount.
  • Scheduling Flexibility: Allow the provider to schedule visits along routes through your region (e.g., a Lagos-Ibadan-Benin City route) to reduce their mobilization costs.
  • Scope Clarity: Provide a clear list of all radiation-emitting assets upfront to avoid scope creep and surprise charges.
  • Multi-Year Agreements: Commit to a 2 or 3-year contract to lock in pricing and demonstrate long-term partnership, often resulting in a 5-10% discount.
  • Remote Triage: Agree to a remote-first support model where initial troubleshooting is done via phone or video, reducing the need for costly emergency call-outs.

Contact Franance to get a tailored quote that balances your compliance needs with your budget.

cheapest Radiation Protection Officer (RPO) Support Service in Nigeria

The cheapest RPO support you can find will be around NGN 80,000 - NGN 150,000 per ad-hoc visit for a basic survey of a single, simple machine like a dental X-ray. This price typically excludes travel costs from a major city, detailed documentation beyond a basic pass/fail report, any follow-up support for NNRA queries, staff training, and management of your dosimetry service. The significant risks of opting for the cheapest service are receiving incomplete or "pencil-whipped" documentation that won't pass an NNRA audit, slow or non-existent response in an emergency, and no warranty or accountability if their advice leads to a compliance failure or safety incident. Hidden costs often appear as separate charges for travel, report generation, and every phone call for advice.

• Checklist before accepting low quotes:
  • Does the quote explicitly include travel, accommodation, and per diems?
  • Is the final report format guaranteed to be NNRA-compliant? Ask for a sample.
  • What is the provider's professional indemnity insurance coverage?
  • Does it include managing your personnel dosimetry (TLD badge) service?
  • Is a post-visit consultation to discuss findings included?
  • Will they provide support during an actual NNRA audit at no extra cost?
  • Are their survey meters and test tools recently calibrated with certificates available?

Franance vets all service providers to ensure they meet minimum quality and compliance standards, protecting you from these risks.

affordable Radiation Protection Officer (RPO) Support Service in Nigeria

An affordable, value-optimized RPO support bundle typically costs between NGN 450,000 and NGN 1,800,000 annually. This price point moves beyond reactive, ad-hoc visits to a proactive compliance partnership. These bundles achieve affordability by grouping services efficiently. For example, a provider can schedule quarterly quality assurance visits for your facility in Kano along with two other nearby hospitals, drastically reducing the mobilization cost for everyone. The package usually includes scheduled QA tests, remote support for compliance questions, management of your dosimetry program, and preparation of annual NNRA reports, providing predictable costs and peace of mind.

• Bundle components for value:
  • Scheduled QA/QC: Pre-planned quarterly or bi-annual performance tests for all your imaging equipment.
  • Dosimetry Management: Complete handling of ordering, distributing, collecting, and reporting on TLD/OSL badges for your staff.
  • Annual NNRA Reporting: Preparation and submission of all required annual safety reports and licence renewal documentation.
  • Remote Compliance Desk: Access to a qualified Radiation Safety Adviser (RSA) via phone or email for day-to-day questions.
  • Digital Document Repository: A cloud-based folder containing all your compliance certificates, reports, and licences, ready for audit.

Explore Franance's bundled service options to find an affordable plan that ensures continuous compliance.

Radiation Protection Officer (RPO) Support Service contract cost in Nigeria (AMC vs CMC)

An Annual Maintenance Contract (AMC) for RPO support, covering only labour and scheduled compliance activities, ranges from NGN 600,000 to NGN 2,500,000 per year for a typical diagnostic centre. A Comprehensive Maintenance Contract (CMC), which includes labour, compliance activities, and the cost of specific spare parts for quality assurance (like phantoms or test tools), is less common for pure RPO services but can be bundled with equipment maintenance, costing 10-15% of the equipment's value annually. The primary difference is risk and cash flow: an AMC gives you a predictable operational cost for compliance tasks, but you bear the financial risk of any required equipment repairs found during testing. A CMC provides total cost predictability, covering both the compliance service and the hardware integrity, which is better for budget management but comes at a higher premium.

Feature	Annual Maintenance Contract (AMC)	Comprehensive Maintenance Contract (CMC)
Scope	Labour, scheduled QA, reporting	All AMC items + specified parts & repairs
Cost	NGN 0.6M - 2.5M annually	NGN 2M - 8M+ annually (bundled w/ equipment)
Cash Flow	Predictable for service, variable for repairs	Highly predictable total cost of ownership
Best For	Facilities with strong in-house biomedical teams	Facilities seeking maximum uptime & budget certainty

Franance can help you model the total cost of ownership for both AMC and CMC options to determine the best fit for your financial strategy.

request Radiation Protection Officer (RPO) Support Service quote in Nigeria (Franance)

Click here to get a verified, competitive quote for NNRA-compliant RPO Support Service from a Franance-vetted provider in Nigeria.

where to get Radiation Protection Officer (RPO) Support Service in Nigeria (providers)

You can find RPO support providers primarily based in Lagos, Abuja, and Port Harcourt, but you should select one based on their proven ability to service your specific location and equipment portfolio, not just their head office address. The selection process involves rigorous due diligence beyond a simple CAC search. You must verify their NNRA licence to operate as a Radiation Safety Adviser (RSA), check for OEM-specific training certificates for their engineers (e.g., training from Siemens on their Artis Q ceiling systems), and ask for references from hospitals with a similar equipment mix to yours. Franance simplifies this by pre-vetting a nationwide network of providers, verifying their corporate, technical, and regulatory credentials against a stringent checklist, so you only engage with qualified and reliable partners.

• Documents to insist on:
  • Certificate of Incorporation (CAC/RC Number).
  • Valid NNRA licence for providing Radiation Safety Advisory services.
  • Professional indemnity and public liability insurance certificates.
  • CVs and OEM/specialist training certificates for the assigned physicists/engineers.
  • Calibration certificates for all test equipment (e.g., survey meters, phantoms, dosimeters).
  • At least three recent references from comparable healthcare facilities.

Let Franance handle the due diligence and connect you with a provider that is verified to serve your specific needs.

Radiation Protection Officer (RPO) Support Service providers in Nigeria — checklist

• Corporate: Is the company registered with the CAC?
• Regulatory: Do they hold a current, valid licence from the NNRA to provide RSA services?
• Insurance: Do they have adequate professional indemnity and public liability insurance?
• Technical Team: Are their physicists/engineers demonstrably qualified with relevant degrees and certifications?
• Equipment-Specific Expertise: Can they show evidence of training on your specific equipment models, like a Philips IntelliVue MP70 or a GE Optima CT680?
• Test Instruments: Are their survey meters, phantoms, and other test tools properly calibrated, with current certificates?
• Nationwide Reach: Can they provide evidence of successfully serving clients outside of Lagos/Abuja/PH, especially in your geopolitical zone?
• Documentation: Can they provide sample reports (QA reports, shielding assessments) that are clear, detailed, and NNRA-compliant?
• SLA: Do they offer a formal Service Level Agreement (SLA) with defined response times?
• Spare Parts: If bundled with maintenance, do they have a reliable supply chain for authentic OEM spare parts?
• Emergency Response: What is their documented process for responding to a radiation incident or critical equipment failure?
• Client References: Are they willing to provide contact details for at least three recent, relevant clients?
• Digital Workflow: Do they use a CMMS or digital platform for scheduling, reporting, and asset management?

verified Radiation Protection Officer (RPO) Support Service provider in Nigeria (Franance)

Franance provides a managed RPO support service through a nationwide network of pre-vetted, NNRA-licensed, and OEM-certified local partners. We cover all major cities including Lagos, Abuja, Port Harcourt, and Kano, with the logistical capability to reach facilities in every state. Our service stack integrates best-in-class local expertise with a centralized management platform that delivers transparency, accountability, and flexible financing. This means you get the benefit of a local engineer's rapid response, backed by the robust contractual and reporting structure of a national service provider.

• Franance delivery layers:
  • Vetted Local Partners: NNRA-licensed physicists and engineers with proven track records.
  • Centralized SLA Management: A single point of contact and a digital dashboard to track all service requests, reports, and SLA performance.
  • Standardized Documentation: Guaranteed NNRA-compliant reports and certificates for every job.
  • Integrated Logistics: Coordinated scheduling and dispatch to ensure timely service delivery anywhere in Nigeria.
  • Flexible Financing: Options to pay for annual contracts in installments, converting capital expenditure into manageable operational expenditure.

best Radiation Protection Officer (RPO) Support Service provider in Nigeria

The best RPO support provider is one that combines certified technical expertise with a proven operational methodology for the Nigerian context. Top providers are not just individuals with a survey meter; they are professional organizations with a team of qualified physicists, a portfolio of experience across various equipment types (from dental to linear accelerators), and robust documentation and reporting systems. They can demonstrate a low engineer-to-site ratio in your region, ensuring prompt service, and possess a full suite of calibrated instrumentation for comprehensive quality assurance and safety testing. The best providers act as true partners, proactively managing your compliance calendar and providing actionable advice to improve safety and efficiency.

• How to validate provider claims:
  • Ask for an Equipment List: Request a list of specific equipment models they have experience with (e.g., "Have you performed QA on a Siemens Artis zee biplane system?").
  • Review Sample Reports: Scrutinize their sample QA and audit reports for detail, clarity, and professionalism. Do they just provide numbers, or do they offer interpretation and recommendations?
  • Check Instrument Calibration: Ask to see the calibration certificates for the specific instruments they would use at your facility. Check the dates.
  • Discuss a Hypothetical Incident: Pose a scenario (e.g., "A patient was accidentally exposed twice. What is your immediate response protocol?") to gauge their expertise and process.
  • Request a Site Visit: Invite them for a preliminary site assessment to evaluate their professionalism and thoroughness firsthand.

Franance's network consists only of providers who have passed this level of validation.

Radiation Protection Officer (RPO) Support Service scope of work in Nigeria (SOW)

A standard Scope of Work (SOW) for RPO support includes an initial assessment of all radiation sources, development of a radiation protection program, routine quality assurance testing, personnel dosimetry management, staff training, and ongoing support for NNRA licensing and compliance. The work is typically phased, starting with a baseline audit and inventory creation, moving into a recurring cycle of scheduled testing and training, and culminating in the delivery of comprehensive documentation ready for regulatory review. A typical QA visit for a CT scanner might take 4-6 hours on-site, with another 4-8 hours for data analysis and report generation.

• Non-negotiables in the SOW:
  • A complete inventory of all radiation-emitting equipment with their NNRA license status.
  • Defined frequency for Quality Assurance (QA) and Quality Control (QC) tests for each piece of equipment.
  • Clear responsibility for managing the personnel dosimetry service (ordering, distribution, and reporting).
  • Commitment to provide on-site or remote support during any NNRA audit or inspection.
  • A schedule for annual radiation safety training for all relevant staff categories (radiographers, doctors, nurses).
  • A list of all deliverable documents, including QA reports, shielding survey reports, and annual compliance summaries.

how Radiation Protection Officer (RPO) Support Service works in Nigeria (process & methodology)

The service works through a structured, cyclical process: Assess, Implement, Monitor, and Report. Initially, the provider conducts a comprehensive audit of your facility against NNRA regulations and international standards like those from the IEC. They use calibrated instruments like a survey meter (e.g., a Fluke 451P) and various phantoms to test equipment performance and check for radiation leakage. Data on parameters like dose accuracy, image quality, and safety interlocks is captured. These results are compared against NNRA and manufacturer pass/fail thresholds. The findings are then documented in a detailed report with recommendations, forming the basis of your ongoing radiation safety program.

• Methodology checklist:
  • Standards: Does the methodology explicitly reference NNRA's "Nigerian Basic Ionising Radiation Regulations"?
  • Instrumentation: Is a full list of test equipment to be used provided, along with their calibration status?
  • Testing Protocol: Does the provider follow established protocols for QA testing specific to each modality (e.g., CT, X-ray, Mammo)?
  • Data Integrity: How is data captured and stored to ensure it is tamper-proof and auditable?
  • Reporting: Is the reporting format structured to clearly show test results, pass/fail status, and actionable recommendations?
  • Corrective Actions: Does the process include a formal loop for tracking and verifying the closure of any identified non-compliance issues?

Radiation Protection Officer (RPO) Support Service SLA in Nigeria (response & uptime targets)

Service Level Agreement (SLA) tiers for RPO support are based on the urgency of the request. A critical incident, like a suspected radiation overexposure or major equipment malfunction with safety implications, should have a remote response time of under 2 hours and an on-site response time of 24-48 hours, depending on location. An urgent request, like a query from the NNRA or a non-critical performance issue, might have a 4-8 hour remote response. Routine requests, such as scheduling planned maintenance or asking a general question, are typically handled within 1-2 business days. A strong SLA includes remote triage to resolve issues faster, clear escalation paths, and penalty clauses (e.g., service credits) for missed response times.

• SLA clauses to include:
  • Defined Response Times: Specific hours for remote acknowledgement and on-site deployment for at least three priority levels (Critical, Urgent, Routine).
  • Business Hours: Clearly defined standard service hours and the process/cost for after-hours support.
  • Penalty Clause: A service credit or discount mechanism if the provider fails to meet the agreed response times.
  • Reporting Schedule: A commitment to deliver routine QA reports within a specific number of days (e.g., 10 business days) post-visit.
  • Named Contacts: Designated primary and secondary contacts for escalating unresolved issues.

Radiation Protection Officer (RPO) Support Service SLA in Nigeria (Franance)

Request a Franance service proposal to see our multi-tiered SLA options with guaranteed response times, managed through a transparent digital dashboard.

Radiation Protection Officer (RPO) Support Service documentation and certificates in Nigeria

You will receive a comprehensive set of documents that serve as legal proof of your facility's compliance with NNRA regulations. Key deliverables include detailed Service Reports for each visit, Quality Assurance (QA) Certificates for each piece of equipment tested, an updated Asset Register of all radiation sources, and a schedule for future Preventive Maintenance and QA activities. For staff, you will receive Training Certificates and summary reports from your personnel dosimetry service. These documents are your primary evidence during an NNRA audit or in the event of a safety inspection.

• Files auditors demand:
  • Current NNRA licenses for possession and use of all radiation sources.
  • The facility's Radiation Protection Program (RPP) document.
  • Recent QA/QC reports for every piece of imaging equipment.
  • Shielding assessment or integrity survey report for the facility.
  • Records of personnel dosimetry for all radiation workers.
  • Certificates and attendance sheets from recent radiation safety training.
  • An up-to-date inventory of all radiation-emitting equipment.

Radiation Protection Officer (RPO) Support Service compliance in Nigeria (NAFDAC, SON/SONCAP, NNRA, IEC/ISO)

The primary compliance step is to engage an NNRA-licensed Radiation Safety Adviser (RSA) to develop and oversee your radiation protection program. The NNRA is the main regulator you will interact with for licensing, inspection, and reporting, with licence renewals typically required every 1-3 years. While NAFDAC regulates drugs and SON/SONCAP regulates the importation of goods, the operational use of radiological equipment falls squarely under NNRA's authority. Your RPO support service must ensure your equipment and practices comply with NNRA's regulations, which are based on international standards from the IAEA and IEC. The timeline for a new facility licence can be 3-6 months, so it is critical to start the process early.

• Compliance actions per authority:
  • NNRA: Apply for/renew licenses, submit annual safety reports, facilitate inspections, manage dosimetry records, and report any radiation incidents.
  • SON: Ensure any newly imported radiological equipment has met SONCAP requirements prior to shipment to Nigeria.
  • Federal Ministry of Health/Environment: Comply with guidelines for clinical use and eventual disposal of radiological equipment.
  • IEC/ISO: Your service provider should use test methodologies and standards derived from these international bodies to ensure best practice.

Radiation Protection Officer (RPO) Support Service preventive maintenance checklist in Nigeria

A preventive maintenance (PM) schedule for RPO support involves quarterly or bi-annual visits to perform quality assurance tests, with tasks and timelines dictated by NNRA requirements and equipment type. For a CT scanner, a bi-annual QA visit of 4-6 hours would be typical. For a simple dental X-ray, an annual 1-hour check may suffice. The process involves scheduling the visit with minimal disruption to clinical services, bringing calibrated instruments on-site, executing a series of tests, and logging all results in a digital system or formal report.

• Core PM tasks:
  • Visual Inspection: Check for safety labels, warning lights, and physical integrity of the equipment.
  • Radiation Shielding Survey: Use a survey meter to check for any radiation leakage from the room and the machine housing during operation.
  • Output Consistency & Accuracy (kVp, mAs): Verify that the radiation dose being delivered is accurate and repeatable.
  • Image Quality Assessment: Use specialized phantoms to test for resolution, contrast, noise, and artifacts.
  • Safety Interlocks: Test all safety mechanisms, such as door interlocks and emergency stop buttons.
  • Review of Dosimetry Records: Analyze staff radiation dose readings to identify trends or potential concerns.
  • Logbook Review: Check the equipment logbook for any reported faults or issues since the last visit.

Radiation Protection Officer (RPO) Support Service emergency repair in Nigeria

The emergency response process begins with your staff immediately contacting the provider's dedicated support line. The first step is remote triage, where a qualified physicist will assess the situation over the phone to determine the risk level and provide immediate safety instructions. If the issue is a critical safety failure (e.g., a "beam on" light stuck on), they will advise on immediate shutdown procedures. For equipment faults, they may attempt remote diagnostics. If on-site presence is required, a field engineer is dispatched according to the SLA, typically within 24-48 hours for critical issues. The process includes sourcing any necessary parts and providing a full incident report to you and, if required, the NNRA.

• Emergency playbook:
  • 24/7 Contact Number: A dedicated phone number for reporting emergencies.
  • Triage Protocol: A checklist for the support desk to quickly classify the incident's severity.
  • Immediate Safety Instructions: Clear, simple instructions for on-site staff to secure the area and equipment.
  • Escalation Path: A defined chain of command within the provider's team to ensure senior experts are involved in critical incidents.
  • Dispatch Criteria: Clear rules on when an engineer must be dispatched immediately.
  • Incident Reporting Form: A standardized template for documenting the incident, response, and resolution for NNRA purposes.

Radiation Protection Officer (RPO) Support Service spare parts and logistics in Nigeria

Spare parts for QA and testing (like specific phantoms or dosimeters) are typically managed by the service provider. Availability is generally good for common items, but specialized phantoms may have lead times of 4-8 weeks if not in local stock. For equipment repairs identified during QA, the provider's access to an authentic OEM spare parts supply chain is critical. Stocking strategies often involve keeping common failure parts (like X-ray tubes or detector components) in a central warehouse in Lagos, with lead times of 3-7 days to get them to other parts of the country. You must ensure your contract specifies that only genuine, non-refurbished parts with a warranty are used, as counterfeit parts can affect performance and safety, and cause major compliance issues with the NNRA.

• Spare parts controls:
  • Authenticity Clause: Contractual language guaranteeing only OEM or OEM-certified parts will be used.
  • Warranty: A clear warranty period (e.g., 6-12 months) on all installed spare parts.
  • Inventory Transparency: The right to audit the provider's local stock for critical parts relevant to your equipment.
  • Customs & Clearing: Confirmation that the provider has the experience to efficiently clear imported parts through Nigerian customs.
  • Chain of Custody: Documentation tracking the part from the OEM to your facility.

Radiation Protection Officer (RPO) Support Service training and handover in Nigeria

Training scope covers annual radiation safety and protection updates for all clinical and technical staff who work with or near radiation sources. A typical session lasts 2-4 hours and is tailored to different roles. For radiographers, it covers practical QA, dose optimization (ALARA principle), and emergency procedures. For clinicians and nurses, it focuses on radiation risks, patient safety, and regulatory responsibilities. The service includes providing training materials, attendance registers, and competency assessments or certificates, which are mandatory for NNRA compliance. A proper handover involves ensuring your designated on-site RPO understands the key findings from any report and knows how to act on them.

• Training deliverables:
  • Role-Based Curriculum: Separate training modules for technologists, clinicians, and ancillary staff.
  • Training Materials: Digital or printed copies of all presentation slides and handouts.
  • Attendance Register: A signed list of all attendees for your compliance records.
  • Post-Training Assessment: A short quiz or evaluation to document comprehension.
  • Certificates of Attendance/Completion: Individual certificates for trained staff members.

Radiation Protection Officer (RPO) Support Service asset inventory and CMMS in Nigeria

A Computerized Maintenance Management System (CMMS) provides a digital, centralized record of all your radiation-emitting assets. Your RPO support provider should use a CMMS to track each piece of equipment's history, including its NNRA license number, date of installation, and a full log of all QA tests, maintenance activities, and repairs. Key Performance Indicators (KPIs) tracked in the CMMS include equipment uptime, Mean Time Between Failures (MTBF), and Mean Time To Repair (MTTR). This data is invaluable for NNRA audits, budget planning for equipment replacement, and demonstrating effective oversight to management or donor agencies.

• CMMS data points:
  • Unique Asset ID (with physical tag on the machine).
  • Equipment make, model, and serial number.
  • NNRA License/Registration Number and expiry date.
  • Full service history (QA, PM, repairs).
  • Schedule of upcoming compliance activities.
  • Digital copies of all service reports and certificates.
  • Real-time status (Operational, Under Repair, Awaiting Parts).

Radiation Protection Officer (RPO) Support Service power audit and UPS/stabilizer sizing in Nigeria

A power audit is a systematic review of your facility's electrical supply to ensure it meets the stringent requirements of your radiological equipment. The process involves using power quality analyzers to monitor voltage, frequency, and harmonics over several days to capture fluctuations from both the grid and your generators. The outcome is a detailed report that identifies power quality issues and provides precise specifications for the required Uninterruptible Power Supply (UPS) and voltage stabilizer. For a sensitive device like a GE Healthcare Optima CT680, an incorrectly sized UPS can lead to image artifacts and premature X-ray tube failure, making this audit a critical step before installation.

• Power audit outcomes:
  • A detailed report on incoming power quality (voltage sags/swells, harmonics).
  • Specific kVA rating recommendations for the required UPS and/or stabilizer.
  • Recommendations for dedicated electrical lines and proper grounding (earthing).
  • A layout plan for power distribution to the equipment.
  • A budget estimate for the required power conditioning equipment and installation.

Radiation Protection Officer (RPO) Support Service relocation and commissioning in Nigeria

The relocation process involves a coordinated effort of dismantling, specialized packaging, secure transport, reinstallation, and full recommissioning, including a comprehensive radiation safety assessment. A typical timeline for relocating a CT scanner from a facility in Lagos to a new one in Abuja could be 2-3 weeks. The cost is significant, often ranging from NGN 5,000,000 to NGN 15,000,000+, depending on the equipment's complexity and distance. The most critical phase is recommissioning, where the RPO support provider must perform a full suite of QA tests and a thorough shielding integrity survey of the new room before it can be used on patients, a mandatory step for NNRA approval.

• Relocation safeguards:
  • Pre-Move Audit: A full functional and safety check before dismantling to establish a performance baseline.
  • Professional Crating & Transport: Use of specialized logistics firms with experience in moving sensitive medical equipment.
  • Transit Insurance: Comprehensive insurance covering the full value of the equipment against damage during the move.
  • New Site Readiness Assessment: Verification of power, shielding, and HVAC at the destination site before the equipment arrives.
  • Full Re-Commissioning & QA: A complete performance and safety validation, not just a simple power-on test, before clinical use.

Radiation Protection Officer (RPO) Support Service deinstallation and disposal in Nigeria

The deinstallation process involves safely powering down and dismantling the equipment in compliance with Health, Safety, and Environment (HSE) standards. For disposal, you must follow regulations from both the NNRA and the Federal Ministry of Environment. This requires data sanitization to protect patient privacy, proper handling of hazardous materials (like beryllium in X-ray tubes or lead shielding), and creating a chain-of-custody document to prove responsible disposal. Costs can range from NGN 500,000 to NGN 3,000,000+ for a major system, as it requires specialized labour and certified waste handling partners.

• Decommission essentials:
  • NNRA Notification: Formally notifying the NNRA of the intent to decommission the radiation source.
  • Data Wipe Certification: A certificate confirming that all patient data has been securely and permanently erased from the system's hard drives.
  • Hazardous Materials Manifest: A documented list of all hazardous components and the plan for their disposal.
  • Certificate of Disposal: A final document from the certified e-waste or scrap partner confirming the equipment has been disposed of responsibly.
  • Final Licence Termination: Submitting all documentation to the NNRA to officially terminate the license for that specific device.

Radiation Protection Officer (RPO) Support Service quality control and performance verification in Nigeria

Quality Control (QC) is a routine process, often performed daily or weekly by your own radiographers, while Quality Assurance (QA) is a more in-depth verification performed quarterly or annually by the external RPO support service. The QC process involves using simple phantoms and test patterns to check key performance indicators like image uniformity and accuracy. The RPO support service's role is to establish the QC program, train your staff on how to perform the tests, and then use their advanced QA tests to verify that the equipment remains within safe and effective operational limits over the long term. They will analyze QC trends to predict potential failures before they happen.

• QC checkpoints:
  • Daily: Equipment warm-up procedures and basic image quality checks.
  • Weekly: Phantom scans to check for image artifacts and uniformity.
  • Monthly: A more detailed check of specific performance parameters as defined by the provider.
  • Escalation Trigger: Clear pass/fail limits for each QC test that, if failed, automatically trigger a call to the support provider.
  • Logbook Entry: A requirement for staff to log the results of every QC test performed.

Radiation Protection Officer (RPO) Support Service electrical safety testing in Nigeria

Electrical safety testing is performed annually to ensure the equipment is safe for both patients and operators. The process involves using a specialized electrical safety analyzer to test parameters like ground wire continuity, chassis leakage current, and patient lead leakage currents. This is a mandatory part of a comprehensive maintenance program and is often required by international accreditation bodies. After testing, a pass/fail sticker is placed on the equipment with the test date and next due date, and a detailed report is provided for your compliance files.

• Electrical safety deliverables:
  • A detailed test report for each piece of equipment.
  • A pass/fail sticker affixed to the device.
  • An updated entry in the asset's service history.
  • Recommendations for any remedial action if a test fails (e.g., replacing a faulty power cord).
  • Certification that testing was performed according to relevant IEC standards (e.g., IEC 60601).

Radiation Protection Officer (RPO) Support Service KPIs and reporting in Nigeria

Key Performance Indicators (KPIs) are tracked to measure the effectiveness of your radiation safety and equipment management program. Your provider should give you access to a dashboard or send a monthly/quarterly report summarizing metrics like Equipment Uptime Percentage, Mean Time To Repair (MTTR), and SLA Attainment Rate. For RPO-specific tasks, KPIs include the percentage of dosimetry badges returned on time and the number of outstanding compliance actions. These reports allow you, as a director or manager, to move from anecdotal evidence to data-driven decisions about your department's performance and safety.

• KPIs to review monthly:
  • Equipment Uptime %: The percentage of scheduled clinical hours that the equipment was available for use.
  • SLA Attainment %: The percentage of service calls that met the agreed response times.
  • First Visit Fix Rate: The percentage of repair jobs completed on the first visit without needing a return trip.
  • Dosimetry Return Rate: The percentage of staff TLD badges returned on schedule for processing.
  • Open Compliance Actions: A list of any outstanding issues from the last QA or NNRA audit and their age.

Radiation Protection Officer (RPO) Support Service payment terms in Nigeria

Payment options typically include an upfront payment for the full annual contract, milestone billing (e.g., 50% upfront and 50% at mid-year), or quarterly payments. For ad-hoc services, payment is usually required 100% in advance or upon completion of the work. For larger, multi-year contracts, especially those involving donor funding, a performance bond may be required from the service provider. Franance offers more flexible terms, including monthly payment plans that allow you to spread the cost of an annual contract over 12 months, improving your facility's cash flow and making comprehensive compliance more affordable.

• Finance clauses to agree:
  • Billing Cycle: Clearly state if billing is monthly, quarterly, or annual.
  • Payment Due Date: The number of days to pay upon receipt of a valid invoice (e.g., Net 30).
  • Currency: Specify Nigerian Naira (NGN) to avoid currency fluctuation risks.
  • Withholding Tax (WHT): Clarify the WHT rate and the provider's responsibility to furnish a tax credit note.
  • Late Payment Penalties: Any interest or penalties for overdue invoices.

Radiation Protection Officer (RPO) Support Service near me in Nigeria (nationwide coverage)

Service is available nationwide, with primary support hubs in Lagos, Abuja, Port Harcourt, and Kano. Franance provides comprehensive coverage across all 36 states by leveraging this hub-and-spoke model. For facilities in major cities, on-site response can be as fast as 24 hours. For more remote locations, support is delivered through scheduled service routes where our partners visit multiple facilities in a region over a few days to maximize efficiency and reduce costs. All locations, regardless of proximity to a hub, have immediate access to our remote compliance helpdesk for urgent advice and support.

• Coverage highlights:
  • Regional Hubs: Rapid dispatch capabilities in the South-West (Lagos), North-Central (Abuja), South-South (Port Harcourt), and North-West (Kano).
  • Scheduled Routes: Cost-effective service delivery to all geopolitical zones through planned, multi-client trips.
  • Remote-First Support: Instant access to expert advice via phone and video conferencing for all clients, anywhere in Nigeria.
  • Unified Service Standard: The same high-quality SOW, reporting, and SLA applies whether your facility is in Maiduguri or Victoria Island.