Medical Equipment Financing Service in Nigeria

Medical Equipment Financing Service in Nigeria - Price, Providers, Scope & SLA

Medical Equipment Financing Service is a bundled solution that combines equipment acquisition through leasing or loans with comprehensive technical support, maintenance, and management. It is designed for Nigerian hospitals, diagnostic centers, and public health institutions to overcome the dual challenges of high capital expenditure and unreliable technical support. This service solves the critical problem of not only acquiring modern equipment like a new Mindray A7 anesthesia machine or a Fuji FDR Go PLUS digital X-ray but also ensuring it remains functional and compliant throughout its lifecycle, which directly impacts patient outcomes, operational efficiency, and revenue generation. By converting a large, unpredictable capital expense (CapEx) into a fixed, manageable operational expense (OpEx), it simplifies budgeting for hospital directors and provides the auditable, performance-based metrics required by NGO technical advisers and government procurement officers.

Medical Equipment Financing Service price in Nigeria

Service price ranges from NGN 500,000 - NGN 2,000,000 monthly for bundled financing and preventive maintenance on standard equipment, to NGN 2,000,000 - NGN 15,000,000+ monthly for all-inclusive turnkey contracts on high-end imaging systems like a GE Healthcare Optima CT680. Ad-hoc financing with basic, reactive support is also available but offers less value and predictability. The primary cost drivers are the value and complexity of the equipment mix, the required uptime guarantee (e.g., 98% for an MRI vs. 95% for a ward monitor), your facility's location and the associated travel logistics, the inclusion of all spare parts (a CMC model), and the level of regulatory documentation required for bodies like NNRA.

• Cost levers you control:
  • Contract Term: Committing to a longer term (e.g., 5-7 years) typically reduces the monthly fee.
  • Equipment Selection: Opting for certified refurbished equipment instead of brand new can lower financing costs significantly.
  • Service Level: Defining tiered SLAs (e.g., 4-hour response for ICU, 24-hour for outpatient clinics) instead of a single aggressive target for all assets.
  • Scope Consolidation: Bundling multiple equipment types (e.g., imaging, theatre, lab) under a single provider like Franance to gain economies of scale.
  • Power Infrastructure: Investing in stable power with correctly sized UPS and stabilizers reduces equipment failure rates and lowers the provider's risk, which can be reflected in the price.

Contact Franance for a tailored quote based on your specific clinical and financial requirements.

cheapest Medical Equipment Financing Service in Nigeria

The cheapest service involves financing a single, basic refurbished device with a labor-only support contract, which can start from NGN 200,000 - NGN 500,000 per month. This price typically excludes all spare parts, travel and accommodation costs for engineers visiting sites outside Lagos or Abuja, software updates, and any form of guaranteed response time or regulatory documentation. You are essentially paying for access to a freelance engineer who may or may not be available when your equipment fails, leaving you to bear the significant hidden costs of downtime and expensive emergency parts procurement.

• Checklist before accepting low quotes:
  • Does the quote explicitly list what is excluded (e.g., "all parts, travel, consumables, and software are billable extra")?
  • Is the provider a registered CAC company with a verifiable physical office, or just a mobile number?
  • Can they provide OEM training certificates for the engineers who will service your specific equipment?
  • Will you receive a detailed, digital service report after every visit for your audit trail?
  • What is the documented procedure for escalating an issue if the primary engineer is unresponsive?

Remember, a cheap service that results in extended equipment downtime is the most expensive option for your facility's revenue and reputation.

affordable Medical Equipment Financing Service in Nigeria

An affordable, value-optimized service bundles the financing for a suite of essential equipment (e.g., patient monitors, an ECG machine, and a basic ultrasound) with a comprehensive maintenance contract for a fixed monthly fee, typically ranging from NGN 1,500,000 to NGN 4,000,000. This model focuses on maximizing value and predictability by including scheduled preventive maintenance, remote technical support for quick fixes, and access to a reporting dashboard. This proactive approach prevents costly failures, smooths your cash flow, and ensures your equipment is always ready for patient care, making it ideal for budget-conscious but quality-focused facilities.

• Bundle components for value:
  • Multi-Asset Financing: Spreading the cost of several pieces of equipment over time.
  • Scheduled PM: A fixed number of preventive maintenance visits per year are included.
  • Guaranteed Response Times: A commitment to on-site presence within a defined window (e.g., 24 hours in major cities).
  • Remote Triage: A dedicated support line to resolve minor issues over the phone, reducing downtime.
  • User Training: Initial and refresher training for your clinical staff to reduce use-related errors.
  • Basic Reporting: Monthly reports on equipment status and service history for management oversight.

A well-structured bundle from a provider like Franance delivers affordability without compromising on quality or reliability.

Medical Equipment Financing Service contract cost in Nigeria (AMC vs CMC)

An Annual Maintenance Contract (AMC) that covers only labor and preventive maintenance for your financed equipment typically costs 3-5% of the equipment's capital value per year. A Comprehensive Maintenance Contract (CMC), which includes labor, all spare parts, and consumables, is more expensive upfront, costing 8-12% of the equipment's value annually. The fundamental difference is risk transfer: a CMC transfers the entire risk of component failure and price volatility to the service provider, giving you a single, fixed, predictable annual cost and maximum uptime. An AMC is cheaper initially but exposes your budget to sudden, high-cost repairs, such as a NGN 15 million X-ray tube replacement for a CT scanner.

Feature	Annual Maintenance Contract (AMC)	Comprehensive Maintenance Contract (CMC)
Upfront Cost	Lower (3-5% of asset value)	Higher (8-12% of asset value)
Spare Parts	Excluded; Billed as they occur	Included; No extra cost
Budgeting	Unpredictable; High risk of large, unplanned bills	Predictable; Fixed annual cost
Uptime	Lower incentive for provider to prevent failure	Higher incentive; Provider bears cost of failure
Best For	Low-risk, non-critical equipment	High-value, critical, revenue-generating equipment

For critical assets, a CMC, though more expensive, provides superior financial predictability and operational peace of mind.

request Medical Equipment Financing Service quote in Nigeria (Franance)

Request a tailored Medical Equipment Financing and Service quote from Franance to match your clinical needs and budget.

where to get Medical Equipment Financing Service in Nigeria (providers)

Reputable providers are primarily located in the commercial hubs of Lagos, Abuja, and Port Harcourt, but only a select few, including Franance, have the proven infrastructure to offer reliable nationwide coverage. The selection process must go beyond a simple price comparison and involve rigorous due diligence. You must verify the provider's corporate standing with the Corporate Affairs Commission (CAC), their technical accreditation from the Original Equipment Manufacturer (OEM), their insurance coverage, and most importantly, their track record by speaking directly with their existing clients in other hospitals. Franance's verification workflow is transparent, providing you with all necessary documentation upfront—from our CAC certificate and OEM partnership letters to the training certificates of our engineers—before you make any commitment.

• Documents to insist on:
  • Certificate of Incorporation (CAC): To prove they are a legitimate, registered entity.
  • OEM Authorization Letter: To confirm they are certified to work on your specific brand of equipment (e.g., GE, Siemens, Philips).
  • Lead Engineers' CVs and Training Certificates: To verify the technical competence of their team.
  • Proof of Public Liability Insurance: To protect your facility from any accidental damage during service.
  • Recent Tax Clearance Certificate (TCC): As a sign of good corporate governance.
  • A list of three verifiable client references with similar equipment to yours.

Thorough due diligence is the best way to avoid partnering with unqualified vendors.

Medical Equipment Financing Service providers in Nigeria — checklist

• Corporate Standing: Is the company registered with the CAC with a verifiable physical office?
• Financial Stability: Do they have the financial capacity to procure high-value equipment on your behalf?
• OEM Certification: Are their engineers certified by the manufacturer of the equipment you are financing (e.g., Philips for an IntelliVue MP70 monitor)?
• Technical Tools: Do they own and use calibrated, high-quality test instruments (e.g., Fluke Biomedical analyzers)?
• Nationwide Coverage: Can they provide timely on-site support to your specific location, not just Lagos or Abuja?
• Spare Parts Inventory: Do they maintain a local stock of critical spare parts to minimize downtime?
• SLA Commitment: Is their Service Level Agreement clear, with defined response times, uptime guarantees, and penalty clauses?
• Regulatory Knowledge: Do they have proven experience navigating NNRA, SON, and NAFDAC compliance?
• CMMS/Reporting: Do they use a modern CMMS and provide you with dashboard access to track performance?
• Insurance: Do they hold valid Public Liability and Workmen's Compensation insurance policies?
• Client References: Can they provide strong, positive references from reputable healthcare facilities?
• Training Capability: Does the service include comprehensive user and technical training?
• Documentation: Is their reporting professional, digital, and suitable for audits?

verified Medical Equipment Financing Service provider in Nigeria (Franance)

Franance is a verified provider offering an integrated solution that combines flexible equipment financing with nationwide, OEM-certified technical support and maintenance. Our service stack is designed to be a complete, end-to-end solution, covering the entire equipment lifecycle from needs assessment and sourcing to installation, ongoing maintenance, and eventual decommissioning, all managed under a single, predictable contract with clear performance metrics.

• Franance delivery layers:
  • Flexible Financing: Custom lease-to-own, rental, and loan structures for both new and certified-refurbished equipment.
  • Nationwide Technical Support: A network of OEM-certified field service engineers strategically located in Lagos, Abuja, Port Harcourt, and Kano.
  • Transparent SLA Management: A client-facing dashboard to log service requests, monitor equipment uptime, and track our performance against agreed-upon SLAs in real-time.
  • In-Country Parts Logistics: A central warehouse in Lagos holding critical spares for immediate dispatch, backed by streamlined import channels.
  • Full Compliance & Reporting: Proactive management of all NAFDAC, SON, and NNRA documentation, plus customizable reports for management, boards, and donor agencies.

best Medical Equipment Financing Service provider in Nigeria

The best providers are those who offer a combination of flexible financing, demonstrable technical expertise on high-value equipment, a high engineer-to-site ratio for rapid response, and a transparent, data-driven reporting system. They differentiate themselves not by being the cheapest, but by proving they can deliver the highest equipment uptime. Look for a partner with a strong portfolio of successfully managed complex systems, such as Siemens Artis Q ceiling systems or Varian linear accelerators, as this indicates a high level of competence that translates to all equipment types.

• How to validate provider claims:
  • Request a Site Visit: Ask to visit one of their existing client sites to see their work and speak with the hospital's biomedical lead.
  • Demo their CMMS: Request a live demonstration of their service management software and client dashboard.
  • Verify Instrumentation: Ask to see the calibration certificates for their primary test equipment (e.g., safety analyzers, phantoms).
  • Ask Specific SLA Questions: During a reference check, ask the hospital "What was their actual response time the last time your CT scanner went down?"
  • Meet the Team: Insist on meeting the lead engineer and service manager who will be assigned to your account.

Medical Equipment Financing Service scope of work in Nigeria (SOW)

A standard Scope of Work (SOW) details every phase of the service, from the initial financing and procurement to the ongoing maintenance and support. It typically includes equipment supply, site preparation verification, installation, commissioning, user and technical training, a detailed schedule of preventive maintenance (PM), and clear procedures for emergency repairs. A well-defined SOW is a legally binding document that protects both you and the provider by setting clear expectations and deliverables over the contract term, which is typically 3 to 7 years.

• Non-negotiables in the SOW:
  • Asset List: A detailed list of all equipment covered, including make, model, and serial number.
  • PM Frequency: The exact number of scheduled preventive maintenance visits per year (e.g., "Quarterly PM visits for all listed assets").
  • SLA Metrics: Clearly defined response and resolution times for critical, urgent, and routine issues.
  • Parts & Consumables: An explicit statement on whether all spare parts and consumables are included (CMC) or excluded (AMC).
  • Service Request Process: The official channels for logging a service request (e.g., dedicated phone line, email, portal) and the escalation matrix.
  • Acceptance Criteria: Objective criteria that must be met for the successful completion of installation or a major repair.

how Medical Equipment Financing Service works in Nigeria (process & methodology)

The service works by implementing a structured, standards-based methodology for managing your medical equipment. The process begins with establishing a performance baseline for each asset against OEM specifications and international standards like IEC 60601. Our methodology uses calibrated, high-precision instruments (e.g., Fluke Biomedical test tools) to capture quantitative performance data. This data is compared against official pass/fail thresholds, and all findings, actions taken, and results are meticulously documented in a digital service report, creating an auditable trail of compliance and performance for every piece of equipment under contract.

• Methodology checklist:
  • OEM Procedures: Does the provider follow the specific maintenance and calibration procedures outlined in the OEM's service manual?
  • Calibrated Instruments: Can they provide current calibration certificates for all test equipment they will use in your facility?
  • Digital Data Capture: Do their engineers use tablets or rugged laptops to capture service data on-site, minimizing transcription errors?
  • Safety First: Does their standard procedure for every visit begin with an electrical safety test?
  • Root Cause Analysis: Does their repair methodology focus on identifying the root cause of a failure, not just replacing the broken part?

Medical Equipment Financing Service SLA in Nigeria (response & uptime targets)

A standard tiered Service Level Agreement (SLA) in Nigeria provides guaranteed response times based on equipment criticality: 2-4 hours for critical systems in ICU, theatre, or A&E; 8-24 hours for urgent issues with diagnostic equipment like X-ray or ultrasound; and 48-72 hours for routine problems in general wards. Crucially, a strong SLA moves beyond response times to include a contractually guaranteed uptime target, typically 98-99% for revenue-generating assets like CT and MRI scanners, backed by financial penalties for non-performance.

• SLA clauses to include:
  • Clear Priority Definitions: A matrix defining what constitutes a "Critical," "Urgent," and "Routine" failure.
  • Guaranteed Uptime: A specific uptime percentage (e.g., "98% uptime calculated monthly for the Siemens CT scanner").
  • Penalty Clause: A clear financial consequence for failing to meet the uptime guarantee (e.g., "a 10% credit on the next monthly invoice for each full day of downtime beyond the guarantee").
  • Escalation Path: Names and contact numbers for escalating an issue, from the field engineer up to the Service Director.
  • Remote Support Commitment: A guaranteed response time for remote triage (e.g., "a call back from a qualified engineer within 30 minutes of logging a ticket").

Medical Equipment Financing Service SLA in Nigeria (Franance)

Franance provides a transparent, customizable SLA with real-time dashboard tracking and penalty-backed uptime guarantees for your peace of mind.

Medical Equipment Financing Service documentation and certificates in Nigeria

You must receive a comprehensive set of digital documents after every service intervention, including a detailed Service Report, a Certificate of Performance Verification or Calibration, and an updated asset service history. These documents are not just paperwork; they are essential evidence for internal quality assurance, external accreditation audits (e.g., from COHSASA or SafeCare), and for demonstrating compliance and value-for-money to government bodies or international donors. Franance provides all documentation through a secure client portal for easy access and retrieval.

• Files auditors demand:
  • Asset Register: A complete, up-to-date inventory of all equipment under contract.
  • Service Reports: A time-stamped report for every single PM and repair visit, detailing work done, parts used, and final status.
  • Performance Verification Certificates: A certificate issued after each PM confirming the device meets OEM specifications.
  • Electrical Safety Test Certificates: Annual certificates confirming compliance with IEC 60601 standards.
  • Radiation Safety Reports (where applicable): Annual survey and quality assurance reports required by the NNRA for all radiation-emitting equipment.
  • User Training Records: Signed attendance sheets and competency assessments for all staff trained on the equipment.

Medical Equipment Financing Service compliance in Nigeria (NAFDAC, SON/SONCAP, NNRA, IEC/ISO)

Compliance requires that your financed equipment and the services supporting it adhere to the regulations of multiple Nigerian authorities. Your service provider must manage this complex process. All imported equipment must have a SONCAP certificate before shipment, managed by the provider. Certain devices require NAFDAC registration. Critically, all ionizing radiation equipment (e.g., X-ray, CT, mammography) must be licensed by the Nigerian Nuclear Regulatory Authority (NNRA) for importation, installation, and operation, a process your provider must handle and which can take 2-4 months.

• Compliance actions per authority:
  • SON/SONCAP: The provider is responsible for ensuring the OEM complies with the Standards Organisation of Nigeria's pre-shipment conformity assessment program.
  • NAFDAC: The provider must handle the registration of any applicable medical devices before they can be legally used in Nigeria.
  • NNRA: The provider must hold the necessary licenses from NNRA to import and service radiation equipment and is responsible for submitting all applications and annual safety audit reports on your behalf.
  • IEC/ISO: The provider's service methodology must be based on international standards, primarily IEC 60601 for electrical safety and ISO 13485 for quality management systems.

Medical Equipment Financing Service preventive maintenance checklist in Nigeria

A standard preventive maintenance (PM) schedule involves quarterly or bi-annual on-site visits where engineers execute a detailed checklist of tasks to prevent equipment failure, ensure accuracy, and maintain safety. A typical PM for a device like a Dräger Fabius anesthesia machine takes 3-4 hours and includes functional checks, calibration, and the replacement of scheduled parts from a PM kit. Franance uses a CMMS to schedule these visits automatically and provides engineers with a digital checklist on a tablet to ensure every step is completed and documented consistently.

• Core PM tasks:
  • Inspection: Check for physical damage, wear and tear, loose connections, and frayed cables.
  • Cleaning: Clean air filters, fans, and casings to ensure proper cooling and hygiene.
  • Lubrication: Lubricate all moving mechanical parts as per OEM specifications.
  • Functional Verification: Test all operational modes, alarms, safety interlocks, and displays.
  • Calibration & Output Verification: Use calibrated instruments to measure and adjust outputs (e.g., energy, pressure, flow) to ensure they are within OEM tolerance.
  • Electrical Safety Testing: Perform earth continuity, insulation resistance, and leakage current tests.
  • Scheduled Parts Replacement: Replace items with a fixed lifespan, such as batteries, seals, and filters.

Medical Equipment Financing Service emergency repair in Nigeria

The emergency repair process is initiated by logging a fault through a dedicated 24/7 channel (hotline, portal, or email). A remote triage engineer responds within 30 minutes to attempt a remote fix or diagnose the likely cause. If on-site presence is required, a field engineer is dispatched from the nearest hub (Lagos, Abuja, Port Harcourt, Kano) to arrive within the SLA window (e.g., 4 hours for a critical failure in Lagos), equipped with the probable spare parts to ensure a high first-visit fix rate.

• Emergency playbook:
  • Step 1 (Report): You log a service request with a unique ticket number.
  • Step 2 (Triage): A remote support engineer contacts you to gather details and guide your staff through basic checks.
  • Step 3 (Diagnose & Dispatch): The issue is diagnosed remotely, a field engineer is assigned, and the required spare parts are dispatched from local stock.
  • Step 4 (Repair & Verify): The engineer arrives on-site, performs the repair, and runs full functional tests to verify the issue is resolved.
  • Step 5 (Document): The engineer completes a digital service report on-site, which is instantly emailed to you and uploaded to the client portal.
  • Step 6 (Closeout): A service manager follows up with you to confirm your satisfaction and formally close the ticket.

Medical Equipment Financing Service spare parts and logistics in Nigeria

Effective spare parts management is critical, with lead times for parts not stocked locally ranging from 2 to 6 weeks due to customs and logistics hurdles. A superior service provider like Franance mitigates this risk by maintaining a significant in-country inventory of high-failure, critical spare parts for common equipment models in our Lagos, Abuja, and Port Harcourt hubs. We guarantee the use of 100% genuine, OEM-certified parts to ensure compatibility, safety, and performance, protecting your equipment's warranty and operational integrity.

• Spare parts controls:
  • Local Stock: The provider must commit to holding a minimum stock level of critical parts for your specific equipment.
  • Authenticity: The contract must state that only new, OEM-certified parts will be used for all repairs.
  • Warranty: All replaced parts must come with their own warranty (typically 6-12 months).
  • Logistics Transparency: The provider should have a clear process for tracking and expediting emergency orders for parts not in local stock.
  • Cost Clarity: The SOW must specify if the cost of parts, shipping, and customs clearance is included (CMC) or will be billed separately (AMC).

Medical Equipment Financing Service training and handover in Nigeria

The service must include comprehensive, role-based training and a formal handover process after installation. This typically involves 1-2 days of on-site training covering safe and effective equipment operation for clinical users (doctors, nurses, radiographers) and first-line troubleshooting for your in-house biomedical staff. The goal is to empower your team to use the equipment to its full potential and resolve minor issues independently, reducing reliance on service calls. All training must be documented with attendance registers and certificates.

• Training deliverables:
  • Applications Training: Hands-on training for clinical staff on all features, functions, and clinical workflows.
  • First-Line Maintenance Training: Training for your technical team on daily checks, basic troubleshooting, and how to log a service request effectively.
  • Documentation: Provision of user manuals, service manuals (where applicable), and quick reference guides.
  • Competency Records: A signed training register and individual certificates of attendance for staff records and accreditation.
  • Ongoing Support: Access to an applications specialist for follow-up questions after the initial training.

Medical Equipment Financing Service asset inventory and CMMS in Nigeria

A modern service is managed through a Computerized Maintenance Management System (CMMS), which provides a real-time digital inventory of all your covered assets, tracks their complete service history, and monitors key performance indicators (KPIs). Your facility should be given access to a client portal or dashboard where you can view equipment status, see upcoming PM schedules, log new service requests, and access all historical service reports. Each asset is physically tagged with a unique ID (often a QR code), allowing engineers to instantly access its history on-site.

• CMMS data points:
  • Asset Profile: Make, model, serial number, installation date, location, and warranty information.
  • Service History: A complete, time-stamped log of every PM and repair ever performed.
  • Scheduled Tasks: A calendar of all upcoming PMs and required inspections.
  • Real-Time Status: Current operational status (e.g., "Operational," "Awaiting Repair," "PM Due").
  • KPI Dashboard: Live tracking of Uptime Percentage, Mean Time To Repair (MTTR), and Mean Time Between Failures (MTBF).
  • Documentation Library: A repository of all service reports, certificates, and manuals for each asset.

Medical Equipment Financing Service power audit and UPS/stabilizer sizing in Nigeria

A pre-installation power audit is a mandatory first step for any major equipment financing project in Nigeria. This involves using a power quality analyzer to monitor your facility's electrical supply for 24-72 hours to detect voltage sags, swells, frequency deviations, and other anomalies common with the national grid. The audit results in a detailed report and a precise calculation for sizing the required Uninterruptible Power Supply (UPS) and/or voltage stabilizer needed to protect the sensitive electronics of the new equipment from damage, which is often not covered by the OEM warranty.

• Power audit outcomes:
  • Power Quality Report: A detailed log of all power disturbances over the monitoring period.
  • Load Calculation: An accurate assessment of the equipment's power consumption (kVA).
  • System Specification: A recommendation for the specific model and size of UPS and/or stabilizer required.
  • Infrastructure Recommendations: Guidance on the need for dedicated electrical circuits, proper grounding (earthing), and surge protection.
  • Confirmation of Compliance: A formal statement that the proposed power solution will meet the OEM's strict site requirements.

Medical Equipment Financing Service relocation and commissioning in Nigeria

The professional relocation of sensitive medical equipment is a specialized service that involves systematic dismantling, secure crating and packaging, insured transportation, and complete re-installation and commissioning at the new site. For a major system like an MRI or CT scanner, this process can take 5-10 days and is meticulously planned to minimize downtime. The service provider must manage the entire logistics chain, using specialized rigging equipment and air-ride suspension vehicles to prevent damage during transit, and conclude with a full performance verification to ensure the equipment operates to OEM specifications in its new location.

• Relocation safeguards:
  • Dual Site Surveys: A thorough assessment of both the origin and destination sites to plan for extraction and installation logistics.
  • OEM Transport Protocols: The use of manufacturer-specified transport brackets, locks, and packaging materials.
  • Full-Value Insurance: A goods-in-transit insurance policy that covers the full replacement value of the equipment.
  • Post-Move Commissioning: A complete set of performance and safety tests to validate functionality after re-installation.
  • Turnkey Project Management: A single point of contact to coordinate all aspects of the move, including transport, rigging, and technical work.

Medical Equipment Financing Service deinstallation and disposal in Nigeria

The deinstallation and disposal process involves the safe dismantling of end-of-life equipment in compliance with Nigerian Health, Safety, and Environment (HSE) regulations. This is more than just unplugging a machine. It requires a documented process for managing hazardous materials (e.g., lead shielding in X-ray rooms, oils in transformers) and ensuring the secure, permanent sanitization of any patient data stored on hard drives. The provider must issue a certificate of disposal and data destruction to protect your facility from legal and environmental liability.

• Decommission essentials:
  • HSE Plan: A documented plan for the safe de-energization and dismantling of the equipment.
  • Hazardous Waste Management: A clear procedure for the segregation and proper disposal of any hazardous components.
  • Data Sanitization: A certified process for wiping all patient-identifiable information from storage media.
  • Chain of Custody: A documented trail for the equipment from your facility to its final point of disposal or recycling.
  • Site Remediation: Ensuring the room or space is left in a clean, safe condition after the equipment is removed.

Medical Equipment Financing Service quality control and performance verification in Nigeria

Quality control (QC) and performance verification (PV) are the scheduled activities, typically performed during PM visits, that use calibrated instruments to quantitatively measure and verify that the equipment is operating accurately and safely. This is not just a visual check; it is a data-driven process. For example, a PV on a patient monitor involves using a simulator to verify the accuracy of its ECG, SpO2, and NIBP readings against known values. These results are recorded and trended over time to predict potential failures before they occur.

• QC checkpoints:
  • Output Accuracy: Is the delivered output (e.g., radiation dose, infusion volume, defibrillation energy) within the manufacturer's specified tolerance (e.g., +/- 5%)?
  • Alarm Functionality: Do all critical alarms trigger at the correct setpoints?
  • Safety Mechanisms: Are all physical and software-based safety interlocks functioning correctly?
  • Image Quality (for imaging): Are key image quality metrics (e.g., resolution, contrast, noise) within acceptable limits, as measured with a phantom?
  • Consistency: Are the current QC results consistent with previous measurements, with no significant drift?

Medical Equipment Financing Service electrical safety testing in Nigeria

Electrical safety testing is a non-negotiable component of every PM visit, performed at least annually, to ensure equipment is safe from electrical shock hazards for both patients and clinical staff. The process follows the international IEC 60601-1 standard and involves using a calibrated electrical safety analyzer to test key parameters. Every device that passes receives a dated safety sticker, and the detailed results are recorded in the service report, providing a crucial part of your facility's risk management and accreditation evidence.

• Electrical safety deliverables:
  • Quantitative Test Report: A report with the measured values for protective earth resistance, insulation resistance, and various leakage currents (earth, enclosure, patient).
  • Pass/Fail Certificate: A clear statement that the device has passed or failed the safety inspection.
  • Safety Tag: A physical sticker affixed to the device indicating the test date, the engineer's name, and the next due date.
  • Audit Trail: An entry in the CMMS logging the completion and outcome of the safety test.
  • Remediation Plan: For any failed test, a clear report on the cause and the plan to rectify the fault.

Medical Equipment Financing Service KPIs and reporting in Nigeria

The key performance indicators (KPIs) you must track are Equipment Uptime Percentage, Mean Time To Repair (MTTR), and First Visit Fix Rate. These metrics provide an objective measure of the service provider's performance and the value you are receiving. A professional provider will give you access to a web-based dashboard for real-time KPI tracking and will also provide a formal monthly or quarterly performance report summarizing this data, which is essential for management review and donor reporting.

• KPIs to review monthly:
  • Equipment Uptime %: The percentage of scheduled time that critical equipment was fully operational. The target should be >98%.
  • Mean Time To Repair (MTTR): The average time taken from when a fault is reported to when it is resolved.
  • Mean Time Between Failures (MTBF): The average time a piece of equipment operates without failure, indicating its reliability.
  • SLA Attainment %: The percentage of service calls that were responded to within the agreed SLA timeframes.
  • PM Completion Rate: The percentage of scheduled preventive maintenance tasks completed on time (should be 100%).
  • Service Backlog: The number of open service tickets and their average age.

Medical Equipment Financing Service payment terms in Nigeria

Payment terms are typically structured as a fixed, recurring fee (monthly or quarterly) for the duration of the service contract, allowing for predictable operational budgeting. For large-scale projects involving the financing and installation of major equipment, a milestone-based payment plan is common: an initial deposit (e.g., 30%), a second payment upon equipment arrival in Nigeria (e.g., 40%), and a final payment upon successful installation and commissioning (e.g., 30%). This is then followed by the recurring service fees. Franance can offer flexible credit terms and work with performance bonds as required for government and NGO contracts.

• Finance clauses to agree:
  • Billing Cycle: Clearly state if invoices will be issued monthly or quarterly.
  • Payment Due Date: The number of days allowed for payment after invoice receipt (e.g., 30 days).
  • Currency: Specify if payments are to be made in NGN or a foreign currency (e.g., USD), and the agreed exchange rate mechanism.
  • Performance Guarantee: For large contracts, include a clause for a performance bond or bank guarantee from the provider.
  • Price Variation: Define the conditions, if any, under which the contract price can be adjusted (e.g., significant, officially recognized inflation or currency devaluation).

Medical Equipment Financing Service near me in Nigeria (nationwide coverage)

While most service providers are concentrated in Lagos, Abuja, and Port Harcourt, Franance offers true nationwide coverage through a strategic hub-and-spoke model. We have fully-staffed engineering hubs in these three major cities, plus a significant presence in Kano, which serve as bases to dispatch engineers across all 36 states. This structure allows us to provide timely on-site support to facilities in both urban centers and more remote regions, ensuring that your location is not a barrier to accessing world-class equipment financing and maintenance services.

• Coverage highlights:
  • Primary Hubs: Full-service offices and workshops in Lagos, Abuja, and Port Harcourt.
  • Northern Hub: A dedicated engineering team based in Kano to serve the northern states.
  • Nationwide Dispatch: A proven logistics network to get engineers and parts to any state capital, typically within 24-48 hours.
  • Remote Support Desk: A centralized technical support team providing immediate remote diagnostics and assistance via phone and video call, resolving many issues without a site visit.
  • Regional PM Tours: We organize scheduled, cost-effective preventive maintenance tours, grouping clients in specific geopolitical zones to ensure regular service for even the most remote facilities.