Equipment calibration and IEC safety testing
Scope, project management & OEM documentation
Biomedical & IT teams deployed nationwide
Dedicated service desk for Nigerian facilities
Calibration & Electrical Safety Testing Service is the scheduled process of verifying and documenting that your medical equipment performs to manufacturer specifications and is safe for both patients and operators. You need this service to pass accreditation audits, comply with donor requirements, prevent catastrophic equipment failure, and ensure patient safety. It solves the persistent problems of unreliable device performance, unexpected downtime of critical systems like ventilators or anaesthesia machines, and the risk of electrical shock to staff and patients, which is heightened by Nigeria's unstable power grid. This service is essential for tertiary hospitals, private diagnostic centres, NGO-supported primary healthcare clinics, and any facility using medical technology, from a simple patient monitor to a complex MRI system. Without it, you're operating blind, risking clinical errors and regulatory penalties from bodies like NAFDAC or state health ministries.
Ad-hoc, per-device service costs range from NGN 25,000 to NGN 75,000 for basic low-risk devices, while bundled Preventive Maintenance (PM) contracts for a small to medium facility typically range from NGN 800,000 to NGN 5,000,000 annually. A full-scope, turnkey contract for a large teaching hospital, covering all biomedical assets, can exceed NGN 20,000,000 per year. The primary cost drivers are the type and complexity of your equipment—calibrating a GE Optima CT680 scanner requires more specialized tools and expertise than a Welch Allyn Spot Vital Signs monitor. Other factors include your location and the associated travel logistics (a site in central Lagos vs. one in Yola), the level of documentation required for donor reporting or ISO accreditation, the urgency of the request, and whether spare parts are included.
Contact Franance to get a tailored quote based on your specific inventory and operational needs.
The absolute cheapest service involves a per-visit, per-device charge, often ranging from NGN 15,000 to NGN 30,000 for simple devices like suction machines or nebulizers. This price typically covers only a basic functional check and an electrical safety test, often excluding traceable calibration, detailed service reports, minor adjustments, or any form of warranty on the work performed. You're essentially paying for a "pass/fail" sticker. The hidden costs are significant: if an auditor from a donor agency or a government body questions the service, you'll have no documentation to back it up. Response times for any follow-up are non-existent, and if the device fails a week later, you pay for a new visit all over again.
A cheap service that can't be proven is a waste of money and a major liability.
An affordable service is a value-optimized bundle that costs between NGN 800,000 and NGN 2,500,000 annually for a typical clinic or small hospital. This isn't the cheapest price per device, but it delivers the best return by combining scheduled services to reduce overall costs and improve equipment reliability. These bundles shift the focus from reactive repairs to proactive maintenance. For example, instead of paying premium rates for an emergency call-out to Port Harcourt, a bundled service includes a planned quarterly visit where an engineer services all your equipment, from the Mindray patient monitors to the operating theatre lights, in one efficient trip. This approach drastically cuts down on travel expenses and minimizes disruption to your operations.
Franance specializes in creating these affordable, high-value bundles tailored to your facility's needs.
An Annual Maintenance Contract (AMC), which typically covers only labour for preventive maintenance and repairs, ranges from NGN 1,000,000 to NGN 4,000,000 annually for a medium-sized facility. A Comprehensive Maintenance Contract (CMC), which includes labour, all spare parts, and often guarantees a certain uptime percentage, is significantly more expensive, ranging from NGN 3,000,000 to NGN 15,000,000+ for the same facility. The choice depends on your budget predictability and risk tolerance. An AMC offers a lower upfront cost but exposes you to unpredictable and potentially high costs for spare parts, especially for complex imaging equipment like a Siemens Artis Q ceiling system. A CMC provides a fixed, predictable annual cost, making budgeting easier and aligning the provider's goals with yours—they are incentivized to keep the machine running to avoid costly part replacements.
| Feature | Annual Maintenance Contract (AMC) | Comprehensive Maintenance Contract (CMC) |
|---|---|---|
| Scope | Labour for PM & repairs | Labour, all spare parts, consumables |
| Cost | Lower, fixed annual fee | Higher, fixed annual fee |
| Cash Flow | Unpredictable (high cost for sudden part failure) | Predictable (all-inclusive) |
| Best For | Facilities with strong in-house teams & parts budget | Facilities demanding maximum uptime & budget certainty |
| Typical Range | NGN 1M - 4M / year | NGN 3M - 15M+ / year |
Discuss with Franance to model the total cost of ownership for both AMC and CMC options for your key assets.
Get a detailed, no-obligation quote from Franance for your facility's specific needs by visiting our website or calling our service desk today.
You can find service providers primarily based in major commercial hubs like Lagos, Abuja, Port Harcourt, and Kano, though many claim to offer nationwide coverage. The selection process should go beyond a simple Google search. You need to perform due diligence to separate professional outfits from "one-man-band" operators. Start by shortlisting providers with a physical office and a registered business name with the Corporate Affairs Commission (CAC). Then, demand proof of competence. If you have Philips IntelliVue monitors, ask for Philips-specific training certificates for their engineers. For radiation-emitting equipment, the provider must have a license from the Nigerian Nuclear Regulatory Authority (NNRA). Franance simplifies this by pre-vetting all our service partners through a rigorous workflow that verifies their corporate documents, technical certifications, insurance coverage, and past performance records before they are allowed to service any client equipment.
Let Franance handle the verification process to ensure you only work with qualified and compliant providers.
Franance is a technology-enabled, verified service provider and aggregator delivering a standardized, high-quality service experience across Nigeria. We combine our in-house expertise with a network of pre-vetted, specialized service partners, all managed through a single platform. This means you get the best of both worlds: the specialized skills of niche experts and the accountability, nationwide coverage, and streamlined reporting of a single, professional organization. Our service stack is designed to address every pain point, from inconsistent service quality to opaque pricing and poor documentation.
The best service provider is the one that demonstrates proven, documented experience with your specific equipment portfolio, maintains a high engineer-to-site ratio in your region for fast response times, and provides transparent, audit-proof documentation through a digital platform. It's not about being the biggest company; it's about having the right expertise for your needs. For a hospital with predominantly Dräger anaesthesia and ventilation equipment, the best provider is one with Dräger-certified engineers. For a diagnostic centre running Siemens imaging systems, Siemens-specific expertise is non-negotiable. The best providers invest in high-quality, calibrated instrumentation like the Fluke ESA620 Electrical Safety Analyzer and can show you the calibration certificates for their tools. They don't just give you a paper report; they provide access to a dashboard with your service history and asset performance data.
A standard Scope of Work (SOW) clearly documents all activities, deliverables, timelines, and responsibilities for the service engagement, typically executed over a 12-month period for contract services. The process begins with a joint assessment of your asset inventory and concludes with a formal handover of all documentation. A robust SOW protects both you and the provider by eliminating ambiguity. It details the specific tests to be performed on each category of equipment, referencing international standards like IEC 60601-1 for general medical equipment or IEC 62353 for routine testing. The timeline will specify the frequency of visits (e.g., bi-annual PM) and the reporting schedule.
The service follows a systematic, multi-step process designed for traceability and accuracy. It begins with scheduling the visit and confirming the list of equipment to be serviced. On-site, the engineer starts with a physical inspection for any visible damage, wear, or contamination. They then perform functional checks to ensure all buttons, alarms, and basic operations work as expected. The core of the service involves using calibrated test instruments—like a patient simulator for a monitor or an infusion device analyser for a pump—to measure the device's output against precise manufacturer specifications. This is followed by electrical safety testing according to IEC 62353 standards, measuring parameters like earth continuity and leakage currents. All measurements are recorded, a pass/fail determination is made, a dated service sticker is affixed to the device, and a detailed digital service report is generated on the spot.
Service Level Agreement (SLA) tiers define the guaranteed response and resolution times, with typical response times in major cities being 2-4 hours for critical issues, 8-24 hours for urgent issues, and 2-5 business days for routine requests. A "critical" issue would be a failure of life-support equipment like a ventilator in the ICU or a C-Arm in a busy theatre. "Urgent" might be a key laboratory analyser going down, while "routine" refers to scheduled preventive maintenance. A strong SLA includes not just response time (when the engineer arrives) but also a target for resolution time (when the equipment is back in service). It should also feature penalty clauses, such as service credits for failing to meet the agreed-upon times, and a clear escalation path for unresolved issues. Franance's SLAs are tracked via a live dashboard, giving you full visibility into performance.
Request a copy of Franance's tiered SLA document to see how we guarantee response times and equipment uptime for your facility.
You will receive a comprehensive set of digital documents for each service visit, including individual service reports, traceable calibration certificates, and an updated master asset register. The service report details the work performed, parts used (if any), and the engineer's observations. The calibration certificate is the most critical document for audits; it must contain the equipment's serial number, the date of calibration, the environmental conditions, the standards used for the test, the measurements taken ("as found" and "as left"), the uncertainty of the measurement, and the details of the test equipment used, proving traceability. These documents are your proof of due diligence and are essential for meeting requirements from international donors, accreditation bodies like ISO 15189, and local regulators.
Compliance requires adhering to the specific regulations of multiple Nigerian agencies, with timelines varying from importation to daily use. For any radiation-emitting equipment, from a simple dental X-ray to a CT scanner, your facility and your service provider must be licensed by the Nigerian Nuclear Regulatory Authority (NNRA); this is non-negotiable and requires annual renewal. When importing new medical devices, they must conform to the Standards Organisation of Nigeria's Conformity Assessment Programme (SONCAP). NAFDAC regulates medical devices already in the market, their registration, and post-market surveillance. On a technical level, all service work should be performed in accordance with international standards like IEC (International Electrotechnical Commission) and ISO (International Organization for Standardization) to ensure best practices are followed.
A preventive maintenance (PM) schedule outlines the specific tasks and frequencies required to keep equipment reliable, with most patient-connected devices requiring bi-annual checks. The schedule is dictated by the manufacturer's service manual and the device's risk level. For example, a ventilator in an ICU would have a more intensive and frequent PM checklist than a blood pressure monitor in an outpatient clinic. The process involves scheduling the PM with the department head to minimize clinical disruption, assigning a qualified engineer, ensuring they have the correct tools and PM kit, and digitally logging every check performed. This proactive approach is far cheaper than dealing with unexpected failures.
The emergency repair process begins with an immediate call to the service provider's dedicated hotline, followed by remote triage within 30 minutes to diagnose and potentially resolve the issue over the phone or video. If the problem cannot be fixed remotely, an engineer is dispatched to your site within the SLA-defined window (e.g., 2-4 hours for a critical failure in Lagos). The engineer arrives with common spare parts and diagnostic tools. If a specific part is not on hand, the logistics team begins the sourcing process immediately while the engineer works on a temporary solution if possible. Clear communication and escalation protocols are key to managing the downtime effectively.
Spare parts availability is a major challenge, with lead times for non-stocked parts ranging from 2 to 6 weeks due to international shipping and Nigerian customs clearance. Costs can be high due to import duties and logistics. A reliable provider mitigates this by maintaining a local stock of high-failure, common parts (like ECG leads, SpO2 sensors, batteries, and filters) in strategic locations like Lagos and Abuja. For critical, high-value equipment, they should have an established, transparent supply chain for sourcing genuine OEM parts. Always insist on authentic parts to ensure performance and safety; counterfeit parts can cause catastrophic failure and void any warranties.
Training includes role-based instruction for both clinical users and your in-house technical team, typically lasting from 2 hours for a simple device to a full day for complex systems. For clinicians, the training covers correct operation, daily checks, and basic troubleshooting to prevent user-induced faults. For your biomedical staff, it covers "first-look" maintenance, how to assist during service, and understanding service reports. A proper handover is not just about returning the equipment; it's a formal process where the service engineer walks your team through the service report, explains what was done, and confirms the device is performing to specification before it is put back into clinical use. All training should be documented with attendance sheets and competency assessments.
A Computerized Maintenance Management System (CMMS) provides a digital platform for managing your entire medical equipment lifecycle, tracking key performance indicators (KPIs) like uptime, Mean Time To Repair (MTTR), and Mean Time Between Failures (MTBF). The process starts with a thorough physical audit where every piece of equipment is identified and given a unique asset tag, often with a QR code. This data is uploaded to the CMMS, creating a central database. You get a secure login to a dashboard where you can view your assets, log service requests, track the status of ongoing jobs, and access all historical service reports and certificates. This eliminates paperwork and provides the data you need for budgeting, replacement planning, and audits.
A power audit is a systematic process to assess the quality of the electrical supply to your sensitive medical equipment and recommend corrective actions. The process involves using a power quality analyser to measure and log key parameters like voltage fluctuations, frequency stability, harmonics, and power factor at the main distribution board and at the point of use for critical equipment like CT scanners or lab analysers. This logging is typically done over a 48-72 hour period to capture variations between grid, generator, and inverter power. The outcome is a detailed report that identifies power quality issues and provides precise sizing recommendations for uninterruptible power supplies (UPS) and voltage stabilizers, ensuring your equipment is protected from Nigeria's notoriously unstable power.
The relocation process for medical equipment is a specialized logistical project that takes from 3 days for a simple device to over 2 weeks for a major imaging system, with costs depending on the equipment's complexity and travel distance. The process starts with a site survey of both the old and new locations. It includes professional de-installation by certified engineers, custom crating and packaging to prevent damage during transit, and transportation using air-ride suspension vehicles. Upon arrival, the equipment is carefully re-installed, connected to services, and then undergoes a full commissioning process. This includes performance verification, calibration, and safety testing to ensure it operates to the same standard as it did before the move, before being formally handed over for clinical use.
The de-installation and disposal process is a formal procedure to safely remove end-of-life medical equipment from service in compliance with health, safety, and environmental regulations, with costs varying based on the equipment's size and hazardous material content. The process requires adherence to HSE (Health, Safety, and Environment) guidelines, especially for equipment containing hazardous materials like lead in X-ray shields or oils in transformers. For devices with patient data storage, a certified data sanitisation process must be performed to protect patient confidentiality. The entire process, from removal to final disposal or recycling, must be documented with a chain-of-custody record to provide an audit trail.
Quality Control (QC) is a routine, scheduled process (often quarterly for high-risk equipment) to verify that a device's performance has not drifted since its last full calibration. It involves using specialized phantoms and test tools to check key performance indicators. For an X-ray machine, QC would involve testing radiation output consistency and image quality. For a laboratory analyser, it involves running control samples with known values. This process is less intensive than a full PM but is critical for early detection of performance degradation. Results are trended over time to predict potential failures before they occur and impact clinical outcomes.
Electrical safety testing is a mandatory annual process that verifies a medical device is safe from electrical shock hazards for both patients and operators. The test, performed according to international standards like IEC 62353, involves a series of measurements using a calibrated electrical safety analyser. Key tests include measuring the resistance of the protective earth connection, the insulation resistance between live parts and the chassis, and various leakage currents (earth, enclosure, and patient-applied parts). Every device that is plugged into a wall socket and used in a patient environment must undergo and pass these tests. The outcome is a clear pass/fail result, a detailed report of the measurements, and a safety tag on the device indicating its status and the next test due date.
The key metrics tracked are equipment uptime percentage, Mean Time To Repair (MTTR), Mean Time Between Failures (MTBF), and First Visit Fix Rate, with reports typically provided monthly or quarterly via a digital dashboard. Uptime % should be above 95% for critical assets. MTTR measures how quickly your provider resolves issues, while MTBF indicates the equipment's reliability. A high First Visit Fix Rate (ideally >85%) shows the provider's engineers are well-trained and equipped. These KPIs move your maintenance function from a cost centre to a data-driven operation. The reports provide the objective data you need to hold your service provider accountable, justify budget requests for equipment replacement, and demonstrate operational excellence to management or donors.
Payment options typically include upfront payment for ad-hoc services, quarterly or bi-annual advance payments for annual maintenance contracts (AMCs), and milestone-based payments for large installation or relocation projects. For new contracts, many providers will require a 50% advance payment with the balance due upon completion of the first service cycle. For long-term, high-value contracts, a performance bond may be required from the service provider to guarantee their service delivery. Franance offers flexible payment terms, including the possibility of financing options that allow you to spread the cost of a comprehensive service contract over 12 months, converting a capital expense into a predictable monthly operational expense.
Franance provides comprehensive service coverage across all 36 states of Nigeria, with primary service hubs located in Lagos, Abuja, Port Harcourt, and Kano. This hybrid model ensures we can deliver fast, reliable service whether your facility is in a major city or a more remote location. Our regional hubs are staffed with resident engineers for rapid dispatch to urban and suburban clients. For facilities in more distant areas, we utilize a "service tour" model, where our teams conduct scheduled, multi-day trips to service all contracted clients in a specific region, making professional maintenance and calibration accessible and affordable for everyone. All services are coordinated through our central service desk in Lagos, providing you with a single, reliable point of contact.
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Ad-hoc calibration for a single device ranges from ₦25,000 to ₦75,000, depending on complexity. For instance, calibrating a Philips IntelliVue MP70 patient monitor in Lagos costs around ₦35,000, while a GE OEC 9900 Elite C-arm is closer to ₦70,000. Comprehensive Maintenance Contracts (CMCs) offer a more cost-effective solution for multiple devices, bundling calibration with preventive maintenance and repairs for a fixed annual fee.
An Annual Maintenance Contract (AMC) typically covers only preventive maintenance and calibration services for a fixed fee. A Comprehensive Maintenance Contract (CMC) includes everything in an AMC plus the cost of spare parts and breakdown repairs. For a Siemens Artis zee C-arm, a CMC provides budget certainty by covering expensive X-ray tube replacements, which an AMC would bill separately.
Yes, bundled packages are the most common and cost-effective option. A typical package for an operating theatre includes calibration and electrical safety testing for the anaesthesia machine (e.g., Dräger Perseus A500), surgical lights, and patient monitors. This single-visit approach minimizes operational disruption and often reduces the total cost by 15-20% compared to individual ad-hoc services.
For ad-hoc services, payment is typically 100% upon completion and submission of the service report. For Annual Maintenance Contracts (AMCs), providers usually require 50% upfront and 50% after six months or upon completion of the second biannual service. Some providers offer flexible payment solutions like Franance, allowing hospitals to spread the cost of a large contract over 12 months to manage cash flow.
Calibrating all equipment in a 10-bed ICU typically takes one to two full working days. This involves testing patient monitors (e.g., Mindray BeneVision N-Series), ventilators, infusion pumps, and defibrillators. The process is scheduled with the hospital to minimize disruption, often performed overnight or during low-census periods. A detailed schedule is provided beforehand, outlining the exact timeline for each device.
A realistic Service Level Agreement (SLA) for critical equipment in Abuja should guarantee a 4- to 6-hour onsite response time. For a non-functional GE Optima CT660 scanner, this means an engineer arrives within that window to begin diagnostics. The SLA must also define a resolution target, typically within 24 hours, contingent on spare part availability. Non-critical equipment might have a 24-hour response time.
The process begins with a site survey and inventory creation. Next, a schedule is agreed upon to minimize disruption. On the service day, certified engineers perform tests using calibrated equipment like a Fluke Biomedical ESA620. Each device, such as a B. Braun Infusomat pump, is tested, calibrated, and stickered. A detailed service report with certificates for each asset is provided within 48 hours for your records.
You should receive a detailed service report for each piece of equipment. This includes the device's asset ID, location, 'as found' and 'as left' readings, and a pass/fail status. A traceable calibration certificate, referencing the standards used, must be provided. For a defibrillator like the Zoll R Series, the report must show the delivered energy at various settings (e.g., 50J, 100J, 200J) is within tolerance.
Request OEM-specific training certificates for their engineers for your key equipment, like a Siemens MAGNETOM Altea MRI. Ask for proof of calibration for their test instruments, such as a Fluke INCU II incubator analyzer, ensuring it's traceable to SON standards. Finally, request references from hospitals with similar equipment profiles, for instance, another facility in Port Harcourt using the same GE Logiq E10 ultrasound.
A reputable third-party provider is often more cost-effective and flexible for routine calibration and electrical safety testing. While OEMs are essential for complex, proprietary repairs on equipment like a Varian TrueBeam linear accelerator, an ISO-certified third-party can service a wide range of multi-vendor devices efficiently. This simplifies procurement and reduces the number of service contracts you need to manage.
The SOW for an electrical safety test on a device like a Nihon Kohden ECG-2450 includes a physical inspection of the plug and power cord, measurement of earth-leakage current, and testing of protective earth resistance. The engineer uses a calibrated safety analyzer to ensure these values are within IEC 60601-1 standards. The SOW must specify that a safety sticker with the test date and next due date is affixed to the device.
Defibrillator calibration involves verifying the accuracy of the energy output and charge time. Using a defibrillator analyzer, an engineer tests the delivered energy of a LIFEPAK 20e at set levels (e.g., 50J, 120J, 200J) to ensure it's within a ±15% tolerance. They also measure the charge time to maximum joules, which should be under 10 seconds. ECG monitoring and pacer functions are also tested for accuracy.
Regular calibration provides documented, traceable proof that your medical devices are accurate and safe, which is essential for audits by regulatory bodies like state Ministries of Health or SON. For imaging equipment like a Fuji FDR D-EVO II digital X-ray, calibration records are also critical for NNRA (Nigerian Nuclear Regulatory Authority) compliance, demonstrating that radiation doses are controlled and consistent.
The protocol starts with a call to the provider's dedicated support line, triggering the SLA response time (e.g., 4 hours in Lagos). An engineer is dispatched for initial remote or onsite diagnostics. If a spare part is needed for a GE Optima CT540, the provider's logistics team confirms availability and dispatches it. The SLA should define an escalation path to a senior engineer or manager if the issue isn't resolved within the agreed timeframe.
Patient monitors like the Philips IntelliVue MX750 should undergo a full calibration and electrical safety test annually. Key parameters like NIBP (Non-Invasive Blood Pressure), SpO2, and ECG are checked for accuracy against a calibrated patient simulator. This preventive schedule ensures reliable measurements for clinical decision-making and meets international standards. A sticker indicating the next calibration due date should be placed on the monitor.
The process takes 1-2 weeks. It starts with a kickoff meeting to align on goals. The provider then conducts a full inventory audit of your equipment, tagging each asset. Next, a service schedule is drafted for your approval, prioritizing critical areas like the ICU and theatre. Once the contract and schedule are signed, the first preventive maintenance and calibration visit is locked in. This ensures a smooth transition with zero service gaps.
Outsourcing is generally more cost-effective for most Nigerian hospitals. While an in-house team handles first-line repairs, they often lack the expensive, specialized test equipment (e.g., a ₦5M Fluke Biomedical VT900A Gas Flow Analyzer) and multi-vendor training. Outsourcing provides access to certified experts and calibrated tools without the high capital investment, training costs, and overheads associated with a fully equipped in-house department.
Yes, a nationwide provider offers standardized service across all your locations. This ensures that your hospital in Kano receives the same quality of calibration for its Mindray A5 anaesthesia machine as your primary facility in Lagos. Centralized contract management, reporting, and billing simplify operations for your entire hospital group, ensuring consistent compliance and performance standards regardless of location.
Franance allows your hospital to finance a full Comprehensive Maintenance Contract (CMC) without a large upfront capital expenditure. Instead of a single large payment for servicing all your equipment, from the Siemens Acuson S2000 ultrasound to infusion pumps, you can spread the cost into predictable monthly installments. This makes comprehensive, high-quality service immediately accessible, improving equipment uptime and patient safety while preserving your hospital's cash flow for other critical needs.
A final service report is a comprehensive document detailing the status of all tested assets. It includes an executive summary, a detailed inventory list with serial numbers, and individual certificates for each device like a Dräger Babylog VN500 ventilator. The report highlights any failed equipment, recommends corrective actions (e.g., part replacement), and provides a clear pass/fail analysis, serving as a crucial record for compliance audits.
No, spare parts are not included in a standard Annual Maintenance Contract (AMC), which covers only labor for preventive checks and calibration. You would be billed separately for any required parts. To include spare parts, you need a Comprehensive Maintenance Contract (CMC). A CMC for a Karl Storz OR1 integration system, for example, would cover the cost of replacing a faulty monitor or camera head, providing complete financial predictability.
Traceability is ensured by exclusively using test equipment that is itself calibrated by an accredited laboratory. For example, the Fluke Biomedical ProSim 8 patient simulator used to test your GE CARESCAPE B850 monitor will have its own certificate of calibration traceable to national or international standards (like SON or UKAS). This unbroken chain of documentation proves your device's measurements are accurate relative to a recognized standard.
If a device like an electrosurgical unit (e.g., a ConMed System 5000) fails its electrical safety test, it is immediately tagged 'DO NOT USE' and removed from service to prevent harm. The engineer diagnoses the root cause, which could be a frayed power cord or internal fault. A detailed report with a cost estimate for the repair is provided. The device is only returned to service after it is repaired and successfully passes a re-test.
Yes, specialized calibration is available for diagnostic equipment. Calibrating an Interacoustics AD629 audiometer, for instance, requires specific acoustic couplers and a sound level meter to verify that the frequencies and decibel levels are accurate across the entire testing range. This ensures precise hearing loss diagnosis. Always confirm that your provider has the specific test tools and expertise for your specialized devices.
A GE Optima CT680 scanner requires a comprehensive preventive maintenance (PM) visit quarterly. This includes cleaning of detector arrays, gantry lubrication, checking cooling systems, and performing image quality phantom scans to test for artifacts and signal-to-noise ratio. Full system calibration, including X-ray tube alignment and dose output verification (for NNRA compliance), is performed semi-annually or annually as part of the PM schedule.
Service in remote locations is managed through scheduled multi-day trips and strategic partnerships with regional engineers. For a hospital in Maiduguri, a service provider would schedule a visit to service all equipment—from the X-ray machine to lab centrifuges—over several days to maximize efficiency. Critical support is provided remotely via phone or video call first, and a field engineer is dispatched with pre-diagnosed spare parts to ensure a first-time fix.
NNRA guidelines require that diagnostic X-ray equipment undergo quality assurance and calibration tests at least annually. For a Siemens Multix Fusion Max X-ray, this involves verifying the accuracy of the kVp (kilovolt peak), exposure time, and linearity of the mA (milliampere) settings. Most importantly, the radiation output (dose) must be measured and calibrated to ensure it is within safe and effective limits, protecting both patients and staff.
Basic user training on proper equipment handling and first-line troubleshooting is often included in Comprehensive Maintenance Contracts (CMCs). For example, after servicing your fleet of Alaris PC 8015 infusion pumps, the engineer can conduct a brief session for nurses on how to resolve common occlusion alarms or perform battery care. This empowers your clinical staff, reduces minor service calls, and improves equipment longevity.
For a large hospital group, a centralized Computerized Maintenance Management System (CMMS) is used. Every piece of equipment, like a Philips Affiniti 70 ultrasound at your Ikeja branch, is logged as an asset. All service reports, calibration certificates, and maintenance schedules are stored in the system. This provides your management team with a consolidated dashboard to track asset performance, compliance status, and total cost of ownership across all facilities.
An ad-hoc electrical safety test for a single, standard medical device in Nigeria costs between ₦15,000 and ₦25,000. For example, testing a standard patient bed or a small laboratory centrifuge in a facility in Ibadan would fall within this range. The service includes a physical inspection, earth continuity and leakage current tests, and a report with a pass/fail sticker. Bundling multiple devices in one visit significantly reduces the per-item cost.