Biomedical Engineering Consulting Service in Nigeria - Price, Providers, Scope & SLA

Biomedical Engineering Consulting is a technical service that manages the entire lifecycle of your medical equipment—from procurement and installation to maintenance, repair, and compliant disposal. You need this service if you are a hospital operations director struggling with equipment downtime, a biomedical lead overwhelmed with a diverse fleet of devices, a CIO concerned about network-connected medical device security, a government procurement officer ensuring value for money, or an NGO technical adviser needing to meet donor requirements for asset management. This service solves the critical problems of unpredictable repair costs, compliance gaps with regulators like NAFDAC and NNRA, poor equipment performance affecting patient outcomes, and the logistical nightmare of sourcing genuine spare parts in Nigeria. We typically serve multi-specialist hospitals, diagnostic centres, public tertiary institutions, and NGO-supported health facilities across Nigeria that operate complex equipment like GE Healthcare's Optima CT680 scanners, Siemens Artis Q ceiling-mounted cath labs, or a fleet of Philips IntelliVue MP70 patient monitors.

Biomedical Engineering Consulting Service price in Nigeria

Ad-hoc, call-out services cost between NGN 75,000 and NGN 250,000 per visit for basic diagnostics and minor repairs, excluding parts and travel. Bundled Preventive Maintenance (PM) contracts typically range from NGN 500,000 to NGN 5,000,000 annually per key equipment group, depending on complexity. A fully outsourced, turnkey biomedical engineering department management service for a medium-sized hospital can range from NGN 15,000,000 to NGN 50,000,000+ per year. The primary cost drivers are the type and age of your equipment (an MRI is more complex than an ECG), the number of devices, required response times (a 4-hour response costs more than a 48-hour one), travel logistics to your site, the level of documentation required for audits or donor reporting, and whether spare parts are included in the contract.

• Cost levers you control:
  • Bundle Services: Combine PM, repairs, and safety testing for multiple departments to get a volume discount.
  • Negotiate Response Times: Differentiate between critical care (ICU, theatre) and general ward equipment to create tiered, cost-effective SLAs.
  • Commit to Longer Terms: A 2 or 3-year contract gives you better annual pricing than a 1-year agreement.
  • Standardize Equipment: Procuring devices from a single OEM (e.g., standardizing on Dräger for anaesthesia) simplifies maintenance and parts stocking, reducing your provider's overhead.
  • Improve In-house Triage: Train your clinical staff on basic troubleshooting to reduce unnecessary service calls for simple issues like loose cables or user errors.

For a detailed cost model tailored to your facility's specific equipment inventory, contact Franance for a no-obligation assessment.

cheapest Biomedical Engineering Consulting Service in Nigeria

The cheapest service you can find is a "man-in-a-van" ad-hoc repair, costing between NGN 40,000 and NGN 90,000 per visit. This price typically covers only the engineer's travel and initial diagnostic time. It almost always excludes the cost of spare parts, follow-up visits, detailed service reports, performance verification testing, and any form of warranty on the repair. The significant risks are using an engineer who isn't certified for your specific equipment (e.g., someone who works on autoclaves trying to fix a C-Arm), the use of non-OEM or refurbished parts without disclosure, and no documentation, which leaves you exposed during an audit. Hidden costs quickly appear in the form of repeated visits for the same issue, extended downtime while they source parts, and potential damage to the equipment.

• Checklist before accepting low quotes:
  • Does the quote explicitly state it includes a detailed service report with test results?
  • Is the engineer's OEM or equivalent certification for your specific model included?
  • Does it offer any warranty on the labour and any parts supplied?
  • Is the company registered with the CAC and do they have professional indemnity insurance?
  • Will they provide a certificate of calibration or electrical safety testing if applicable?
  • What is their documented process for sourcing and verifying spare parts?

If the answer to most of these is "no," the cheap quote will likely cost you more in the long run.

affordable Biomedical Engineering Consulting Service in Nigeria

An affordable service is a value-optimized bundle that costs between NGN 1,500,000 and NGN 7,000,000 annually for a department or key equipment category. This isn't the cheapest option, but it provides the best value by preventing costly failures. These bundles typically include scheduled preventive maintenance (PM) visits, remote technical support and triage via phone or video call to resolve minor issues instantly, and access to a digital portal with service history and asset performance data. The benefit is predictable budgeting, significantly improved equipment uptime, and a single point of contact. For example, a scheduled PM route covering all your patient monitors, infusion pumps, and ventilators quarterly prevents 80% of common failures and costs far less than multiple emergency call-outs.

• Bundle components for value:
  • Scheduled Preventive Maintenance (PM): 2-4 scheduled visits per year per device.
  • Electrical Safety Testing: Annual testing and certification for all patient-facing equipment.
  • Remote Triage Support: A dedicated phone line for immediate troubleshooting with a qualified engineer.
  • Asset Management: Digital inventory list with service history and PM schedule tracking.
  • Discounted Labour Rates: A lower hourly rate for any corrective repairs needed outside of the PM schedule.
  • Priority Response: Guaranteed response times for emergency call-outs.

Franance specializes in creating these affordable, bundled service plans that align with your operational budget and clinical needs.

Biomedical Engineering Consulting Service contract cost in Nigeria (AMC vs CMC)

An Annual Maintenance Contract (AMC), which covers only labour for preventive and corrective maintenance, typically costs 5-8% of the equipment's original purchase price per year. A Comprehensive Maintenance Contract (CMC), which includes labour, all spare parts, and consumables, is more expensive, costing 10-15% of the equipment's value annually. The key difference is risk transfer. With an AMC, you have a predictable labour cost, but you bear the financial risk of an expensive part failure, like a NGN 12 million X-ray tube for a CT scanner. With a CMC, the service provider assumes all risk for parts and labour, giving you a fixed, predictable annual cost and guaranteeing uptime, which is ideal for critical equipment and simplifies budgeting.

Feature	Annual Maintenance Contract (AMC)	Comprehensive Maintenance Contract (CMC)
Scope	Labour for PM & repairs	Labour, all spare parts, consumables
Cost	5-8% of equipment value	10-15% of equipment value
Budgeting	Predictable labour, variable parts cost	Fixed, fully predictable annual cost
Risk	You bear the risk of part failure	Provider bears all risk of part failure
Best For	Lower-cost, non-critical devices	High-value, critical equipment (MRI, CT, Cath Lab)

Choosing between an AMC and CMC depends on your facility's risk tolerance and the clinical importance of the equipment.

request Biomedical Engineering Consulting Service quote in Nigeria (Franance)

Get a transparent, itemized quote for your facility's specific needs by contacting the Franance technical team today.

where to get Biomedical Engineering Consulting Service in Nigeria (providers)

You can find providers in major commercial hubs like Lagos, Abuja, and Port Harcourt, with some having satellite teams or partners in cities like Kano, Enugu, and Ibadan. The selection process should go beyond a simple Google search. You must perform due diligence by verifying their Corporate Affairs Commission (CAC) registration (RC number), demanding proof of OEM accreditation or specialized training for your equipment models, and asking for certificates of professional indemnity and public liability insurance. Always request at least three references from hospitals similar to yours and actually call them to discuss their experience. Franance's verification workflow includes a mandatory site visit to the provider's workshop to inspect their test equipment and spare parts inventory before they are onboarded as a service partner, a step you should also consider.

• Documents to insist on:
  • Certificate of Incorporation from CAC.
  • Tax Clearance Certificate (TCC).
  • OEM certification or proof of advanced training for engineers on your specific equipment models.
  • Certificate of calibration for their test instruments (e.g., fluke safety analysers, patient simulators).
  • Proof of professional indemnity insurance.
  • A redacted copy of an SLA and a sample service report from a non-disclosed client.

A provider who cannot produce these documents promptly is a major red flag.

Biomedical Engineering Consulting Service providers in Nigeria — checklist

• Corporate: Is the company registered with the CAC with a verifiable RC number?
• Corporate: Do they have a physical office and workshop, not just a residential address?
• Technical: Can they show you OEM or third-party training certificates for their engineers relevant to your equipment (e.g., GE, Siemens, Philips, Dräger)?
• Technical: Do they own and maintain calibrated test equipment (e.g., Fluke Biomedical analysers, Rigel Medical simulators)?
• Documentation: Can they provide a sample of a detailed service report, not just a one-line invoice?
• Documentation: Do they use a Computerized Maintenance Management System (CMMS) to track your assets and service history?
• SLA: Is their Service Level Agreement (SLA) detailed, with defined response times for different priorities?
• SLA: Does the SLA include penalty clauses for non-performance?
• Spare Parts: What is their documented process for sourcing genuine OEM spare parts?
• Spare Parts: Do they have established relationships with international suppliers and experience with Nigerian customs clearance?
• Compliance: Do they have experience working with NAFDAC, NNRA, and SON requirements?
• References: Can they provide at least three recent, relevant client references you can speak to?
• Insurance: Do they hold valid professional indemnity and public liability insurance?
• Coverage: Do they have a clear plan for providing support to your specific location, including travel and logistics?

verified Biomedical Engineering Consulting Service provider in Nigeria (Franance)

Franance is a verified nationwide provider with OEM-certified engineers, a digital service management platform, and a robust logistics network. Our service stack is built on four layers: a central technical assistance centre for remote diagnostics, field service engineers strategically located in Lagos, Abuja, and Port Harcourt for rapid dispatch, a dedicated logistics team for sourcing and clearing spare parts, and a client-facing dashboard for real-time SLA tracking and access to service reports. This integrated approach ensures we can support complex equipment like a Siemens Somatom CT scanner in Kano with the same efficiency as a fleet of Mindray patient monitors in a Lagos hospital.

• Franance delivery layers:
  • Tier 1: Remote Support Desk: Instant troubleshooting and issue triage via phone and video.
  • Tier 2: Field Engineering Teams: Certified engineers dispatched from regional hubs for on-site PM and repairs.
  • Tier 3: Specialist & Logistics: High-level specialists for complex equipment (MRI, LINAC) and a dedicated team for parts procurement and customs.
  • Tier 4: Client Success & Reporting: A dedicated manager and a digital dashboard for performance monitoring, reporting, and compliance documentation.

best Biomedical Engineering Consulting Service provider in Nigeria

The best provider is one that offers a verifiable track record, technical depth, and transparent processes, not just the lowest price. Top providers are typically those who are official local partners for major OEMs (like GE, Siemens, Philips) or are highly-reputable independent service organisations (ISOs) with multi-brand expertise. Key evaluation criteria include their experience with your specific portfolio of equipment, the ratio of certified engineers to contracted sites (to ensure availability), the quality and calibration status of their diagnostic and test instrumentation, and the clarity of their reporting. A provider like Franance stands out by offering a client dashboard where you can see real-time status of your service requests, view historical data, and download compliance certificates on demand, providing an unmatched level of transparency.

• How to validate provider claims:
  • Ask for Case Studies: Request a detailed case study of a project similar to your needs, including challenges and outcomes.
  • Interview the Lead Engineer: Insist on speaking with the senior engineer who would be assigned to your account.
  • Request Equipment List: Ask for a list of their owned test and calibration equipment; check calibration certificates.
  • Verify Certifications: Don't just accept a list; ask for copies of the actual training certificates for their engineers.
  • Check References: When calling references, ask specifically about their emergency response times and the quality of their documentation.

Biomedical Engineering Consulting Service scope of work in Nigeria (SOW)

A standard Scope of Work (SOW) document clearly defines all tasks, deliverables, timelines, and responsibilities. It typically includes an initial asset audit and tagging, development of a preventive maintenance schedule, execution of all PM tasks, corrective maintenance (repairs), performance and safety testing, comprehensive documentation for every service event, and a formal handover process. A typical PM service SOW for a single CT scanner would span a 12-month period with four quarterly visits, each lasting 1-2 days. The SOW must be a detailed, legally-binding document, not a vague paragraph in a quote. Franance's SOWs are meticulously documented, outlining pass/fail criteria for every test and specifying the exact report format you will receive, leaving no room for ambiguity.

• Non-negotiables in the SOW:
  • A complete list of all equipment covered, including serial numbers.
  • The specific frequency of preventive maintenance for each device (e.g., quarterly, bi-annually).
  • A detailed checklist of tasks to be performed during each PM visit.
  • Guaranteed response and resolution times (the SLA).
  • A clear definition of what is excluded (e.g., user-induced damage, major part replacement in an AMC).
  • The exact format and delivery timeline for service reports and certificates.

how Biomedical Engineering Consulting Service works in Nigeria (process & methodology)

The process begins with an on-site assessment to inventory and tag all your medical equipment. We then develop a risk-based maintenance plan, prioritizing critical care devices. All maintenance and repair work follows international standards like IEC 60601 (for electrical safety) and ISO 13485 (for quality management), as well as local NNRA guidelines for radiation-emitting devices. Our engineers use calibrated, high-precision instruments like patient simulators, defibrillator analysers, and non-invasive blood pressure (NIBP) simulators to verify that equipment is performing within the manufacturer's specifications. All data, measurements, and pass/fail results are captured digitally and compiled into a comprehensive service report, providing an auditable trail of every action taken.

• Methodology checklist:
  • Asset Tagging: Is every device uniquely tagged with a durable, barcoded label?
  • Risk Assessment: Is equipment categorized as high, medium, or low risk to prioritize maintenance?
  • Standard Adherence: Does the provider explicitly state adherence to IEC/ISO standards?
  • Calibrated Instruments: Are their test instruments certified as calibrated within the last 12 months?
  • Digital Data Capture: Is service data captured on a tablet/laptop in real-time to minimize errors?
  • Root Cause Analysis: For repairs, is a formal root cause analysis performed to prevent recurrence?

Biomedical Engineering Consulting Service SLA in Nigeria (response & uptime targets)

A typical Service Level Agreement (SLA) in Nigeria has three tiers. Critical issues on life-support equipment (e.g., a ventilator in ICU, an anaesthesia machine in theatre) require a 2-4 hour on-site response time. Urgent issues on key diagnostic equipment (e.g., a CT scanner, a primary laboratory analyser) have a 6-12 hour response time. Routine issues for non-critical devices have a 24-48 hour response window. A strong SLA includes a remote triage commitment, where an engineer attempts to diagnose the issue over the phone within 30 minutes of your call. It must also feature penalty clauses, such as service credit for failing to meet response times, and a guaranteed uptime target (e.g., 98% uptime for an MRI), which holds the provider accountable.

• SLA clauses to include:
  • Defined Priorities: Clear definitions of "Critical," "Urgent," and "Routine" issues with equipment examples.
  • Response Times: Separate, guaranteed on-site response times for each priority level.
  • Uptime Guarantee: A specific percentage uptime guarantee for critical equipment.
  • Penalty Clause: Financial penalties or service credits for failing to meet agreed targets.
  • Escalation Path: A named contact list for escalating unresolved issues, up to the provider's management.
  • Reporting Schedule: A commitment to provide monthly or quarterly SLA performance reports.

Biomedical Engineering Consulting Service SLA in Nigeria (Franance)

Track your service requests and monitor our performance against your agreed SLA in real-time through the Franance client dashboard.

Biomedical Engineering Consulting Service documentation and certificates in Nigeria

After every service intervention, you must receive a detailed digital service report. This report should include the equipment details (make, model, serial number), the work performed, parts used, pre- and post-service test results, and the engineer's signature. For specific tasks, you will also receive formal certificates, such as a Certificate of Electrical Safety Testing or a Certificate of Calibration. At the end of a contract year, you should receive a consolidated report summarizing all activities, which is invaluable for management review and budgeting. For donor-funded projects, this level of documentation is non-negotiable for reporting and audits.

• Files auditors demand:
  • A complete and up-to-date medical equipment asset register.
  • Individual service reports for every maintenance and repair job.
  • Valid Electrical Safety Test certificates for all patient-connected devices.
  • Calibration certificates for diagnostic and therapeutic equipment (e.g., audiometers, NIBP monitors).
  • Radiation safety and quality assurance reports for all radiological equipment (required by NNRA).
  • User training attendance sheets and competency records.

Biomedical Engineering Consulting Service compliance in Nigeria (NAFDAC, SON/SONCAP, NNRA, IEC/ISO)

Compliance involves navigating multiple regulatory bodies. For procurement, new equipment must meet Standards Organisation of Nigeria (SON) requirements, often requiring a SONCAP certificate before shipment. NAFDAC regulates the importation and registration of all medical devices. The Nigerian Nuclear Regulatory Authority (NNRA) is critical for any facility with radiological equipment (X-ray, CT, mammography), requiring licenses to import, install, and operate, plus regular quality assurance checks. Your service provider must demonstrate a working knowledge of these regulations, ensuring all service and installation activities are compliant. For example, they must know how to conduct the specific performance tests required by NNRA and submit the report in the correct format.

• Compliance actions per authority:
  • NAFDAC: Ensure your provider only sources and installs NAFDAC-registered devices and parts.
  • SON/SONCAP: Verify your provider understands the pre-shipment inspection and certification process for new equipment.
  • NNRA: Confirm your provider has NNRA-licensed personnel to carry out installation and servicing of radiological equipment.
  • IEC/ISO: Ensure service reports reference international standards like IEC 60601-1 (general safety) and IEC 62353 (in-service safety testing) as proof of quality.

Biomedical Engineering Consulting Service preventive maintenance checklist in Nigeria

A preventive maintenance (PM) schedule is a calendar of planned service activities designed to prevent equipment failure. High-risk equipment like defibrillators and anaesthesia machines are typically scheduled for quarterly PM, while medium-risk devices like patient monitors may be bi-annual, and low-risk devices like nebulizers are annual. The timeline for a comprehensive PM on a complex system like a GE OEC 9900 Elite C-Arm can take a full day, while a batch of 20 infusion pumps might be completed in the same timeframe. A modern approach uses a digital CMMS to automatically schedule tasks, and engineers use tablets with digital checklists to ensure every required step—from physical cleaning and lubrication to software diagnostics and calibration verification—is completed and documented consistently.

• Core PM tasks:
  • Visual Inspection: Check for physical damage, frayed cables, and worn accessories.
  • Cleaning & Lubrication: Clean filters, fans, and moving parts as per manufacturer guidelines.
  • Functional Checks: Test all operational modes, alarms, and safety interlocks.
  • Performance Verification: Use calibrated test equipment to measure outputs (e.g., defibrillator energy delivery, infusion pump flow rate).
  • Electrical Safety Test: Perform earth bond, insulation, and leakage current tests.
  • Software & Backup: Check software versions and back up system configurations.

Biomedical Engineering Consulting Service emergency repair in Nigeria

The emergency repair process starts with your call to a dedicated service hotline. The first step is remote triage, where a support engineer guides your staff through basic checks within 30 minutes to rule out simple user errors. If the issue persists, a service ticket is created in the CMMS, and a field engineer is dispatched to meet the agreed SLA response time (e.g., 4 hours for a critical failure). The engineer arrives with common spare parts for your device. If a specific part is not on hand, the provider's logistics team immediately begins sourcing it, providing you with a clear lead time. Franance's process includes automated SMS and email updates to your designated contact person at each stage, from ticket creation to dispatch and resolution.

• Emergency playbook:
  • 24/7 Hotline: A single, dedicated number to report all emergencies.
  • Remote Triage: Mandatory first step to attempt immediate resolution.
  • Automated Dispatch: System-driven dispatch of the nearest qualified engineer.
  • Field Service Kit: Engineers carry pre-packed kits with common failure parts for specific device types.
  • Real-time Updates: Automated notifications to keep you informed of the status.
  • Post-Repair Analysis: A mandatory root cause analysis to identify underlying issues (e.g., power fluctuations) and prevent recurrence.

Biomedical Engineering Consulting Service spare parts and logistics in Nigeria

Genuine spare parts availability is a major challenge; lead times from Europe or the US can be 2-4 weeks, and costs are high due to shipping and customs duties. A good service provider mitigates this by holding a local stock of high-failure, fast-moving parts (like batteries, probes, and sensors) for common equipment models. They must have a robust, transparent process for sourcing authentic OEM parts, not grey market or counterfeit alternatives. This involves established relationships with international suppliers and an in-house logistics team experienced in navigating Nigerian customs. When you sign a contract, especially a CMC, insist on clarity regarding parts warranty and authenticity.

• Spare parts controls:
  • Local Stocking Policy: Ask what parts they stock locally for your specific equipment.
  • Supplier Verification: How do they verify their international suppliers are OEM-authorized?
  • Chain of Custody: Can they provide documentation tracing a critical part from the OEM to your hospital?
  • Customs Expertise: Do they have an in-house or dedicated clearing agent?
  • Warranty Management: What is their process for managing warranty claims on failed spare parts?

Biomedical Engineering Consulting Service training and handover in Nigeria

Effective training covers not just how to use the equipment, but also how to perform basic care, cleaning, and troubleshooting. The scope should be role-based: a 2-hour session for nurses and end-users on daily operation, and a more in-depth 4-hour session for your in-house technicians on first-line maintenance. Training should be practical, hands-on, and followed by a competency assessment. A proper handover includes providing user manuals, quick reference guides, and a signed training register. For new installations, refresher training should be scheduled 3-6 months after the initial session to address questions that arise from routine use.

• Training deliverables:
  • Role-Based Curriculum: Separate training materials for clinical users and technical staff.
  • Hands-On Practice: At least 50% of the training time should be spent physically using the equipment.
  • Competency Checklist: A simple checklist to verify each user can perform critical tasks.
  • Training Register: A signed list of all attendees, dates, and topics covered for your records.
  • Digital Resources: Access to video tutorials and digital copies of all manuals.

Biomedical Engineering Consulting Service asset inventory and CMMS in Nigeria

A Computerized Maintenance Management System (CMMS) is a software platform that provides a central database of all your medical equipment. It tracks key performance indicators (KPIs) like Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and equipment uptime percentage. The process starts with a physical audit where every device is given a unique asset tag. This data is uploaded to the CMMS, which then automates PM scheduling, generates work orders, and stores a complete service history for each device. As a hospital director, you get access to a dashboard with reports that show you which devices are costing the most to maintain, helping you make data-driven decisions on equipment replacement.

• CMMS data points:
  • Unique Asset ID, Serial Number, Model
  • Location (Hospital, Department, Room)
  • Purchase Date & Warranty Status
  • Complete Service History (PMs and repairs)
  • Scheduled Date for next PM
  • Total Cost of Ownership (TCO)
  • Uptime/Downtime Records

Biomedical Engineering Consulting Service power audit and UPS/stabilizer sizing in Nigeria

A power audit is a systematic process to assess the quality and stability of the electrical supply to your sensitive medical equipment. The process involves using a power quality analyser to measure voltage, frequency, harmonics, and other parameters over a period of 24-72 hours to capture fluctuations between mains and generator power. The outcome is a detailed report that identifies power issues and provides specific recommendations for mitigation, such as the correct kVA rating and type (online vs. line-interactive) of Uninterruptible Power Supply (UPS) or voltage stabilizer required for each device. This is a critical, preventative service in Nigeria, as over 60% of electronic equipment failures are directly linked to poor power quality.

• Power audit outcomes:
  • A detailed report with graphs showing voltage/frequency fluctuations.
  • Identification of harmonic distortion and other power quality issues.
  • Specific kVA sizing recommendations for UPS and stabilizers for each piece of critical equipment.
  • An earthing (grounding) system integrity check and recommendations.
  • A prioritized action plan to protect your most sensitive and expensive assets first.

Biomedical Engineering Consulting Service relocation and commissioning in Nigeria

The relocation process for sensitive equipment like a CT scanner or cath lab involves meticulous planning and execution, typically taking 5-10 working days. It starts with pre-move performance testing to establish a baseline. Then, a team of certified engineers performs a systematic de-installation, following manufacturer guidelines. The equipment is professionally packed and crated for transport by a logistics partner with experience in handling sensitive electronics. Upon arrival at the new site, the team re-installs, connects, and commissions the system. The final step is a full performance verification and safety testing to ensure it operates to the same standard as before the move, followed by a formal handover.

• Relocation safeguards:
  • Pre-move Baseline Testing: Documenting performance before the move to ensure it's restored after.
  • Manufacturer-Specific Procedures: Using the OEM's official de-installation and installation checklist.
  • Specialized Transport: Using air-ride suspension trucks to minimize vibration.
  • Insurance: Ensuring adequate "Goods in Transit" insurance is in place.
  • Post-move Calibration: Full recalibration and quality assurance testing before the first patient use.

Biomedical Engineering Consulting Service deinstallation and disposal in Nigeria

The de-installation process is the safe and compliant removal of end-of-life medical equipment. This requires adherence to Health, Safety, and Environment (HSE) guidelines, especially for devices containing hazardous materials (like lead in X-ray machines or mercury in older devices). For equipment with patient data storage, a formal data sanitisation process must be performed and documented to ensure patient confidentiality. The process concludes with a certificate of de-installation and, if required, a chain-of-custody document for disposal, ensuring you meet environmental regulations and have an audit trail for asset write-offs. Costs vary based on the equipment's size, complexity, and hazardous material content.

• Decommission essentials:
  • HSE Plan: A documented plan for safe disconnection and removal.
  • Data Sanitisation Certificate: Proof that all patient data has been securely wiped.
  • Hazardous Material Handling: A clear process for managing materials like lead, oil, or batteries.
  • Asset Disposal Certificate: A document confirming the equipment has been handed over for disposal or recycling.
  • Logistical Coordination: Planning with hospital staff to minimize disruption to clinical services.

Biomedical Engineering Consulting Service quality control and performance verification in Nigeria

Quality Control (QC) is a scheduled series of tests to verify that equipment continues to perform accurately and safely over time. This is different from PM, as it focuses on output accuracy. For example, a laboratory analyser undergoes daily QC using control reagents, while a mammography machine requires quarterly QC by a medical physicist to verify image quality and radiation dose, as mandated by NNRA. The process involves using calibrated phantoms and dosimeters to test performance against established benchmarks. Results are trended over time to predict potential failures before they occur.

• QC checkpoints:
  • Baseline Establishment: Setting a performance baseline upon installation.
  • Scheduled Testing: A clear schedule (daily, weekly, quarterly) for all required QC tests.
  • Calibrated Phantoms/Tools: Using the correct, calibrated tools for testing.
  • Trend Analysis: Plotting QC data over time to spot gradual performance degradation.
  • Corrective Action Thresholds: Pre-defined limits that, if exceeded, trigger an immediate engineering intervention.

Biomedical Engineering Consulting Service electrical safety testing in Nigeria

Electrical safety testing is a mandatory annual process for all patient-connected medical devices to prevent electric shock hazards. The process, guided by the IEC 62353 standard, involves a trained engineer using a calibrated electrical safety analyser to perform a series of tests. These include measuring earth continuity, insulation resistance, and various leakage currents (earth, enclosure, and patient). Each device that passes is affixed with a sticker showing the test date, next due date, and a unique ID. You receive a formal certificate and a detailed report for your records, which is a primary document requested during any hospital accreditation or safety audit.

• Electrical safety deliverables:
  • Visual Inspection: A check for any physical damage to plugs, cables, or casing.
  • Protective Earth Resistance Test: Ensuring a solid connection to the electrical earth.
  • Insulation Resistance Test: Checking for degradation in wire insulation.
  • Leakage Current Tests: Measuring any stray currents that could pose a risk to patients or staff.
  • Pass/Fail Sticker & Report: A physical tag on the device and a detailed digital report for your compliance files.

Biomedical Engineering Consulting Service KPIs and reporting in Nigeria

The key metrics (KPIs) you should track are equipment uptime percentage (ideally >97%), Mean Time To Repair (MTTR - how fast issues are fixed), Mean Time Between Failures (MTBF - how reliable the equipment is), and First Visit Fix Rate. Reporting should be provided monthly or quarterly via a digital dashboard or PDF report. This allows you to move from anecdotal feedback ("the X-ray is always down") to objective data. A good report will not just show the numbers but also provide insights, such as identifying a specific device that is responsible for a disproportionate amount of downtime and cost, prompting a data-driven decision to replace it.

• KPIs to review monthly:
  • Equipment Uptime %: The percentage of scheduled time that equipment was available for use.
  • SLA Attainment %: The percentage of time the service provider met the agreed response times.
  • Mean Time To Repair (MTTR): The average time from when a fault is reported to when it is resolved.
  • First Visit Fix Rate: The percentage of repairs completed on the first engineering visit.
  • PM Completion Rate: The percentage of scheduled preventive maintenance jobs completed on time.
  • Top 10 Costliest Assets: A list of equipment incurring the highest maintenance and repair costs.

Biomedical Engineering Consulting Service payment terms in Nigeria

Common payment options include milestone-based billing for large projects (e.g., 40% advance, 40% on equipment delivery, 20% on commissioning), quarterly or bi-annual advance payments for annual maintenance contracts, or monthly retainers for fully outsourced services. For government and large corporate clients, terms often include the provision of an Advance Payment Guarantee (APG) from a reputable bank. It is crucial to agree on the billing cycle, payment due dates (e.g., within 30 days of invoice), and any clauses for late payment interest. Franance offers flexible payment terms and can also facilitate equipment financing and leasing options to help manage your cash flow.

• Finance clauses to agree:
  • Payment Schedule: Clear dates and milestones for all payments.
  • Invoicing Procedure: The required format for invoices and who they should be submitted to.
  • Currency: Specify if payments are in NGN or another currency (e.g., USD) and the agreed exchange rate mechanism.
  • Withholding Tax (WHT): Clarify who is responsible for remitting the WHT and providing the credit note.
  • Dispute Resolution: A clause outlining the steps to resolve any billing disputes.

Biomedical Engineering Consulting Service near me in Nigeria (nationwide coverage)

Service is most readily available in Lagos, Abuja, and Port Harcourt, where most providers are based. Getting reliable service in other states can be challenging and costly due to travel logistics. A provider with true nationwide coverage, like Franance, operates a hub-and-spoke model. We have regional technical hubs in Lagos (South-West), Abuja (North-Central), Port Harcourt (South-South), and Kano (North-West). This allows us to provide scheduled PM services to facilities in surrounding states cost-effectively and to dispatch engineers for emergency repairs far more quickly than a provider based only in Lagos. Our central remote support desk serves the entire country, resolving many issues instantly without the need for travel.

• Coverage highlights:
  • Regional Hubs: Engineers based in key geopolitical zones for faster response times.
  • Scheduled Routes: Planned, multi-day trips to service clients in secondary cities and states, reducing travel costs.
  • Remote-First Support: A centralized technical desk to provide immediate support nationwide.
  • Logistics Network: Partnerships with local logistics providers to move engineers and parts across the country efficiently.
  • Unified Service Standard: The same high standard of service, documentation, and reporting, whether you are in Sokoto or Calabar.